Clickgolf  Omdömen 

Order number 15167102, I ordered 3 packs of balls and 3 gloves from click golf on Tuesday 12th August, by Friday 15th I had received no notification that they had been dispatched. I rang and spoke to Chris on the phone and he stated that my order would be dispatched that day and that it would be delivered by Royal Mail 24hr. I received no notification once again that it had been dispatched on either Friday or Saturday so I rang again Monday 18th August and spoke to another customer service representative who informed me that the order had been lost. During both calls the customer service representative was very polite but I feel that they were only gas lighting me. I asked for a full refund and the customer service agent fulfilled this but in this day and age with all the different online shops this sort of customer service were an order isn’t dispatched within 24 hours is unacceptable. I have had previous experience with Click golf where I ordered a big Bertha driver only to be told that they did not have it in stock and that they would order one in for me and after two weeks of waiting I also had to ask for a refund. I thought I would give them a second chance but it looks like I won’t be back to click golf and will rather use an online retailer like affordable golf that I can trust.

Great communication, great service

Great price, range and service.

Great Service, quality products with competitive pricing

Golf trolley arrived swiftly and well packaged. Had to change the date of arrival due to being unavailable to receive it on the original date and it was no problem

Item wasn’t despatched until I rang nearly a week later, then he lied to me saying it had been despatched then later that day I got the despatch notification to confirm I had been lied to, think they just wait until you call to chase your order up to despatch it, poor

Item is as described and arrived quickly

Brilliant service and pricing ,delivery service fantastic would highly recommended

Shop great excellent customer care dpd delivery poor told to leave with any neighbour but took package back to depot !!! Had to wait another 3 days

Price was good and delivery quick, I bought a full set from clickgolf last year after my clubs were stolen along with my car and I just purchased a new putter.

Very pleased efficient communication
Arrived when you said

Good price and speedy delivery

Great value, good fit and delivered on time.

Excellent service and support after a mistake on my order

Their pricing is good. I wanted to change from stiff to regular on my order. A quick call and Chris took care of it without any issues.

Quick delivery.

Will use again as brilliant customer service

Ordered a new driver. Got confirmation email saying order would be 7-10 days as it was custom item (wanted a larger grip). 12 days later, I’d heard nothing from them so gave them a call. At third time of trying I got an answer. The guy said he had no idea what had happened but that he’d ring Ping and chase it up. Rang back shortly after and said there’d been a delay, it’d be another 4 days before they’d receive it from Ping, but they’d dispatch it straight away, along with a dozen complimentary golf balls for inconvenience caused. A week later they dispatched it and I received the driver the following day, but no golf balls (even though they were included on the dispatch email). Emailed them about this, no response. Tried ringing, no answer. Have now given up on the balls, at least I got my driver, eventually, 20 days after order and 20 days after taking the money out of my account.

Terrible service, terrible communication.

Quick and easy to use, good value for money.

Arrived on time and very satisfied. Also having Nectar points a very good bonus.

Arrived earlier than expected, super happy