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clickasnap Omdömen 

668
TrustScore 3.5 av 5

3,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

I am new here, I don't know how this site is working but I believe that this site can definitely give me some gift, if it doesn't happen then this site is nothing special for me.

Företaget har svarat

Betygsatt 3 av 5 stjärnor

I don't have anymore issues with ClickAsnap. I have given up on them being competent enough to fix their website like it was when I originally created my account. CS lied about what was done and gave... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

registration was easy and uploading photos was simple I'm still testing the platform and will update my review after I gain more experience

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I have used Click A Snap for more than 4 years, and as far as i know it takes years and years to become an expert photographer. The good thing about the website is for the Image you post on this photo... Se mer

Företaget har svarat

Företagsinformation

  1. Fotograf
  2. Reklamfotograf

Skrivet av företaget

A message from Martyn Roussel, Director and CEO Clickasnap is under new ownership. My team has been improving the site in many areas. One such area is renewals and refunds. I know from personal experience just how irritating it is to have money taken from my bank account for a subscription without warning. It may be legitimate, but it sucks. I have found that Clickasnap has been doing this in the past. That stops now. We will refund all legitimate claims, with no quibble, if made within 14 days. As we further improve the site and add new features, we want you to come back. We do not want you to have a bad experience. We are setting up reminders to prevent this happening in future. We care about our customers. Thank you, Martyn


Kontaktuppgifter

3,4

Medel

TrustScore 3.5 av 5

668 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 93 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,4

Alla omdömen

(668)

140 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I can only say good things about…

I can only say good things about ClickASnap, they updated a lot of things in the last few weeks and everything is running smooth, o and I get an income from my image art, so cool ♥♥

5 september 2024
Omdöme utan inbjudan
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Svar från clickasnap

Hi Anthonie,

Thank you for your feedback! We're pleased to hear that the recent updates have been running smoothly for you and that you're earning from your image art. We appreciate your continued support!

Kind regards

Katy
Customer Care Team

Betygsatt 4 av 5 stjärnor

4 stars

4 stars - an excellent project with a good idea and monetization. There were problems with registration and first payments. Now the community appreciates my photos and I get pleasure and income. The service itself is a bit crude; the team has a lot to work on in terms of interface and performance. But overall I recommend it.

28 augusti 2024
Omdöme utan inbjudan
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Svar från clickasnap

Hi Anatoli,

Thank you for your feedback!

We're glad to hear you're enjoying the community and earning income from your photos.

We appreciate your patience with the early challenges and take your points about the interface and performance seriously. The team is continuously working to improve the platform, and your input helps us get there.

Kind regards

Katy

Customer Care Team

Betygsatt 5 av 5 stjärnor

Signed up for a free trial

Signed up for a free trial - great experience so far, have already made the minimum payout! Great website for monatizing your photos. Will continue to use

27 augusti 2024
Omdöme utan inbjudan
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Svar från clickasnap

Hi Ben,

Thank you for your feedback! We're really pleased you are enjoying ClickASnap so far and congratulations on your first pay-out. We wish you all the success with your journey.

Kind Regards

Katy

Customer Care Team

Betygsatt 5 av 5 stjärnor

Using Clickasnap since 2021

Using Clickasnap since 2021 and i never had any issue with withdrawals, delivers what it said one of the best site around for monetization.

27 augusti 2024
Omdöme utan inbjudan
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Svar från clickasnap

Hi Wandereer,

Thank you for your feedback! We're really pleased to have you as part of the ClickASnap community and have enjoyed watching your profile grow over the years.

Your continued support is appreciated by all of the Team!

Kind regards

Katy Customer Care Team

Betygsatt 5 av 5 stjärnor

Very good experience in the first months of joining ClickASnap

Hi, good day to all!

I am still a new subscriber to ClickASnap and so far, my experience is very good.

I like the idea of sharing wonderful works and thoughts between photographers and artists of different levels of expertise, backgrounds and profiles.

I can feel the warm welcome, respect and support of the other members here and some are even giving guide or tips on how to make my work better, which I personally appreciate.

Regarding the technical support team, they are responsive, polite and quick to take actions.

As I have mentioned, I am still new to the group but so far, I have very good experience.

I hope for the best to come to me and to everyone in this group and that ClickASnap may get better and stronger each coming day.

27 augusti 2024
Omdöme utan inbjudan
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Svar från clickasnap

Hi Dave,

Thank you for your lovely feedback! I am pleased to hear you have been enjoying ClickASnap.

Kind regards,

Katy,
Customer Care Team

Betygsatt 5 av 5 stjärnor

Best website for monetization out there!

I found the advert on social media a while back and became curious about how it works. The website is very easy to use, and while it might seem strange to pay for a subscription to get paid back, the cost is quite low compared to how much you can earn if your photos are of good quality (posting a blurry pic of your cat in your house won't earn you much, so don't complain). Customer service is helpful and provides clear explanations on how to resolve any issues you may encounter. I’ve always received my payments on PayPal on time without any delays, so I believe this is one of the best websites for monetization out there.

26 augusti 2024
Omdöme utan inbjudan
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Svar från clickasnap

Hi Stefano,

Thank you for your lovely feedback! I am pleased to hear you have been enjoying ClickASnap.

Kind regards,

Katy,
Customer Care Team

Betygsatt 1 av 5 stjärnor

No stars

I am out $160. Tried this platform for a number of months and racked up just a few dollars in revenue, which I could not receive because it didn't meet the minimum for payout.
I followed the optimization instructions closely and tagged my photos properly, including lengthy descriptions for each. It takes a while to write all that content!
A reminder a week or so prior to the automatic deduction for the annual renewal would be helpful as it is quite a shock to have that amount deducted from your bank account unexpectedly.
They do not provide refunds for this.
Horrible way to do business.

23 augusti 2024
Omdöme utan inbjudan
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Svar från clickasnap

Hi Kat,

I'm sorry to hear you didn't get as much out of you ClickASnap account as you were hoping for!

There's a great community of photographers on our website which are ready and raring to offer tips and feedback - I hope you continue with us to see what you can make of it this coming year.

With regards to your renewal, I'm sorry to hear you weren't expecting this. We do make sure this is absolutely clear at point of purchase, confirming the amount will be billed automatically each month or year. Our FAQ's also outline this, as does it confirm this within your account settings (and is covered off in our TOS).

We do feel we are as transparent as possible with ensuring our members are well informed from the very beginning of the process through to the end, however, we thank you for your feedback on this!

Kind regards,

Katy,
Customer Care Team

Betygsatt 2 av 5 stjärnor

They answered my email

23 augusti 2024
Omdöme utan inbjudan
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Svar från clickasnap

Hi Azamnft,

I am so sorry to hear you are experiencing issues and do not feel as though you are receiving support for this!

We don't currently have any support tickets which haven't been responded to, so I've requested a bit more information from your via Trust Pilot, so I can hopefully locate your account and get one of our support team to reach out to you directly.

Please be assured we will help you resolve any concerns you may have!

Kind regards,

Katy
Customer Care Team

Betygsatt 4 av 5 stjärnor

My first year with CAS

When I first signed up to CAS, I am embarrassed to admit, but I misunderstood the paid per view amount but that didn't stop me from building a portfolio. In the past year, I've been able to add a new lens with my view payout and sold a few prints. For me, this is a success that I've dreamt of since I was a teenager. I love the community and have met lifelong connections. I enjoy learning about new techniques and editing styles and our Click a Snap community offers both! There are features similiar to other photo sites, but they don't pay you for views, that is just one thing that sets CAS apart from the rest; community is first. It's grown into an art and photography site/community and I like it; as I see myself as more of an artist than photographer, and love that CAS platform, welcomes both. I love the convenience of the app new app. It helps me out a lot, and so convenient, I enjoyed being a beta tester. There is also a facebook group for CAS users that helps with the site updates, concerns and info. Have had great customer experience, timely payments and such with questions too. I've watched the CAS team grow, they are also CAS users so I trust their work behind the scenes since it benefits them too! I give 4 stars overall because there is no 4.5!

21 augusti 2024
Omdöme utan inbjudan
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Svar från clickasnap

Hi Vicki,

Thank you for taking to the time to let us know what your experience with us has been like!

We're pleased to have you a part of the ClickASnap Community!

Kind regards,

Katy
Customer Care Team

Betygsatt 1 av 5 stjärnor

Fraud site

Fraud site . This site will waste your time.

20 augusti 2024
Omdöme utan inbjudan
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Svar från clickasnap

Hi Sheikh

Thank you for sharing your feedback, and we are genuinely sorry to hear that you feel this way. We want to assure you that ClickASnap is not a scam. We take our responsibilities seriously, especially when it comes to protecting the integrity of our platform and the community’s experience.

In some cases, payment requests may be declined, or accounts may be banned if our Terms and Conditions or Paid Per View policy have been breached. These measures are in place to maintain a fair and trustworthy environment for all our members.

We value your concerns and want to assist you in resolving any issues. Please provide us with the necessary details as requested so that a member of our support team can reach out to you directly. We are here to help and ensure that your experience with us is a positive one.

Kind regards

Katy Customer Liaisons

Betygsatt 1 av 5 stjärnor

Totally Scam

I had purchase pro membership in my 3 accounts in total. Everytime I made the payment request, they banned my id. When I contact with them, they said that the action was mistake. But they ceased my membership and also not refunded my money. They are doing scam and behave like they are not doing anything. Here I don't mention my account details and they are replying that I had violated their rules and I am no longer interested. How funny scammer.

20 augusti 2024
Omdöme utan inbjudan
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Svar från clickasnap

Hi AR,

We're sorry to hear about your frustration, but we'd like to clarify the situation. Your three accounts were banned due to violations of our terms of service, specifically for attempting to manipulate the system and exploit the pay-per-view benefit. We received many reports of your account and its activity from members of the community and as this is a serious breach that resulted in the bans on your accounts.

Our support team reached out to you to discuss this matter further, but your last response was, "no longer interested," which made it difficult for us to continue the conversation. We're still open to resolving any issues related to your memberships, and we encourage you to get back in touch if you would like to discuss this further.

Kind regards

Katy

Customer Care Team

Betygsatt 3 av 5 stjärnor

Not Much Reward for Quality Images

I am new to the ClickASnap community and there are some things I like about the site, but it could be so much more. I like that the concept is very different in terms of most photo sites but from what I see the site has very little incentive to award quality. Yes, a quality photo might get more views but since those payouts are so minimal it is not enough incentive. Because there is no favoring of superior images the feed “Explore” even though broken into categories is a photo feed of many poor to marginal images that must be combed through to find the good ones. It seems to reward quantity of posted images rather than quality. I think there needs to be some algorithm to separate out the quality images that are well received. This would make ClickASnap a more interesting site to look at while giving positive feedback to the worthy images.

18 augusti 2024
Omdöme utan inbjudan
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Svar från clickasnap

Hi Jon,

Thank you for sharing your feedback with us and for being a part of the ClickASnap community! We’re on a mission to encourage and showcase high-quality imagery on our platform, and we truly value the insight you've provided.

We understand your concerns about the balance between quality and quantity in our feeds. Our goal is to create a space where both seasoned photographers and enthusiastic amateurs can share their work, learn, and grow together. We believe that by fostering a community that is inclusive, we can help emerging photographers improve and find their style, while also giving more visibility to outstanding images.

We’re committed to making ClickASnap a more engaging and rewarding experience for all our users, and your feedback plays a crucial role in that process.

Thank you again for your thoughtful review, and we hope you continue to enjoy being part of our community.

Kind regards

Katy Customer liaisons

Betygsatt 1 av 5 stjärnor

Terrible company policy

Terrible! Do not sign up for this. If you sign up they will automatically charge you and then if you happen to forget about canceling and the next year when they charge you again, they will not refund your money even if you advise them 1 day after they charged your account. I have never had a company do that before, ever!

18 augusti 2024
Omdöme utan inbjudan
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Svar från clickasnap

Hi Sharon,

Thank you for reaching out. We’re sorry to hear that you forgot to cancel your subscription. As with many companies, our subscriptions are purchased on an auto-renewal basis, and we do not offer refunds for late cancellations. This is clearly stated in our refund policy and terms of service, which you agreed to at the time of purchase.

That said, we understand that these things can happen. If you could please provide the requested information, we’ll have a member of our team reach out to you as soon as possible to discuss this further.

Kind regards

Katy Customer Liaisons

Betygsatt 4 av 5 stjärnor

Your Shop Start Up Issues

I caused issues while setting up my Shop. So I had to seek out help via email instead of faq’s. Back and forth emails like talking to a robot. I was forced to get pushy to actually work with a human. Emails were signed off by “Alice” giving me hope this was an actual person. But many times it was a robot script. Alice started to write like a person talking to me, then I was getting somewhere. Results, she said my shop was now deleted so I can start over again in about a week. I haven’t tried yet because it hasn’t been a week yet. Hopefully I’ll be able to get my Shop running smoothly. Thanks for Alice’s help.

25 juli 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Review made based on the commercials…

Review made based on the commercials from your affiliate @Nigel Lavers about earning 0.25$ pr view of your photos with a free account.

But as seen in the reviews here on Trustpilot that's not the whole Truth.

Many here claim that they don't get what was promised and that it's not free to sign up an account.

No, you have to sign a premium account to get the high output which is a massive misleading information.

Could you please explain that?

5 augusti 2024
Omdöme utan inbjudan
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Svar från clickasnap

Hi Lasse,

Thank you for your feedback. We would like to clarify that the individual you mentioned, is not an affiliate of ClickASnap, and we have no record of this name associated with our platform. We apologise for any misinformation you may have received from someone falsely claiming to represent ClickASnap.

It is indeed free to sign up for an account on ClickASnap, where you can upload your images and become part of our community. However, some features, such as the paid-per-view benefit, are exclusive to paid membership holders. We strive to provide clear and transparent information regarding our membership tiers and the benefits associated with each.

For detailed information about our memberships and their respective features, please visit our website here https://www.clickasnap.com/explore If you have any further questions or need additional guidance, we encourage you to contact our support team at support@clickasnap.com, who will be more than happy to assist you.

Kind regards

Katy Customer liaisons

Betygsatt 1 av 5 stjärnor

Grave problème de sécurité des données sur ClickASnap

Je tiens à avertir toute personne envisageant de créer un compte sur ClickASnap. En 2022, mes données personnelles ont été compromises suite à une violation de données sur ce site. Ces informations comprenaient des données extrêmement sensibles, notamment des codes de cartes bancaires, des comptes PayPal et des identifiants de connexion pour divers sites.

J'ai récemment découvert que ces données avaient été diffusées sur le dark web, ce qui a gravement compromis ma sécurité en ligne et ma vie privée.

Je souhaite également informer que je vais déposer une plainte auprès de la CNIL (Commission Nationale de l'Informatique et des Libertés) le plus rapidement possible, afin de demander une enquête sur cette violation de données et de faire valoir mes droits en matière de protection des données personnelles.

Je déconseille fortement de créer un compte sur ClickASnap tant que des mesures adéquates de protection des données ne sont pas mises en place et que l'entreprise ne prouve pas sa capacité à sécuriser les informations personnelles de ses utilisateurs.

Votre sécurité et votre vie privée sont trop importantes pour être compromises. Soyez prudent et envisagez d'autres plateformes avant de choisir ClickASnap.

3 augusti 2024
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Svar från clickasnap

Hi Tougzie,

Thank you for your feedback. We want to address your concerns regarding the hack attack that occurred in 2022. This incident was promptly managed, and we communicated all necessary information to our members at the time.

As a UK company, ClickASnap is regulated by the ICO. We strictly adhered to the required processes for documenting and reporting the event, ensuring full compliance with regulatory standards, which is what we did at the time of the event.

We assure you that no payment details were stored by us, so they were not at risk. While your email was exposed, no other personally identifying information was compromised and passwords are fully encrypted, providing an additional layer of security.

Furthermore, the individual responsible for the forum where our database was published has been arrested, and the forum has been taken down, ensuring that the database is no longer publicly accessible.

Your security and privacy are of utmost importance to us as we have discussed with you via our support channel, If you have any further questions or concerns, please do not hesitate to remain in contact with us there and we will be happy to provide any additional information or assistance.

Kind regards

Katy Customer liaisons

Betygsatt 1 av 5 stjärnor

Arnaque

Arnaque, site qui joue sur les termes afin d'inciter les gens à payer, et de plus une fois que vous postez les photo sur leur site ils peuvent très bien les utiliser ou les revendre.
A fuir...

26 juli 2024
Omdöme utan inbjudan
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Svar från clickasnap

Hi Krawett,

We would like to clarify that ClickASnap would never use or sell your images without your permission. A free account can be held indefinitely, providing access to our community and the ability to upload and store your images. There is no obligation to sign up for a paid account; however, some features, such as the paid-per-view benefit, are exclusive to our paying members.

We apologise that you are not satisfied with the features of your free membership. We urge you to contact our support team at support@clickasnap.com where one of our team members can provide guidance and support to address any concerns or queries you may have.

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