Order through a app for a medium sized restaurant chain and the order was processed through chowbus.... My goodness they tacked on an additional 10% in fees and took a 25% tip which is fine I gues... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Reached out last Wednesday as a restaurant looking to sign up for their service. Three email exchanges with two different people back and forth and gave them our name location and contact for sign up... Se mer
Företaget har svarat
We ordered dinner on Friday and it was scheduled to arrive at 8pm. The food did not come until 12pm. My friend was in constant dialogue with the customer service people who were utterly useless and... Se mer
They don't have a customer service department. I placed an order by mistake, and sent a message to cancel right away. Someone contacted me in 15 minutes, and told me that they couldn't cancel my order... Se mer
Företagsinformation
Skrivet av företaget
Chowbus is an Asian food ordering platform. The food from Chowbus is not the kind you find at the mall or in an airport food court — but the kind you find at top-tier restaurants (big and small) that truly embody the flavor of their culture. Whether you're craving dim sum, dumplings, or boba, Chowbus has you covered for breakfast, lunch, and dinner (or whenever you are hungry!) If you are unfamiliar with the dishes or do not know what to order, a quick browse through our fullscreen photo menus will help you find your answer.
Kontaktuppgifter
55 E Jackson Blvd, 60604, Chicago, USA
- 312-647-9155
- sharon.wu@chowbus.com
- www.chowbus.com
1,4
Mycket dålig
44 omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Absolutely disappointing
Absolutely disappointing delivering services. Doesn't matter if they have great food choices on the app if they can't deliver them to your door. I waited for more than 2 hours for my food to deliver in Chicago. That didn't happen once, it happened quite often and I live in the South Loop area which is ironic that no one is delivering food in a big city. I am moving to Uber Eats and other alternative options, this is the worst food delivering app/service in 2020/2021.
25 december 2020
Omdöme utan inbjudan
Svar från Chowbus
Hi,
Sorry to hear your delivery is late. Sometimes factors such as weather or traffic can slow us down. If your order isn’t on time, we will typically compensate you. You can also reach out to our customer care specialists inside the app and they should be able to help you out. Are you willing to provide hello@chowbus.com with more information so that we can investigate?
lots of great food options in Toronto…
lots of great food options in Toronto and the delivery rates are fair and transparent. Also, it's such a saving for me to subscribe to Chowbus plus so that I save a ton on the delivery cost, which could be 20+ dollars with other platforms.
Love the customer service folks who helped me patiently. Will recommend more to my friends.
9 december 2020
Omdöme utan inbjudan
Chowbus has the most reliable delivery…
Chowbus has the most reliable delivery service and most patient customer service. Also, their pricing is much cheaper than other delivery Apps
9 december 2020
Omdöme utan inbjudan
Dishonest company
This is a very dishonest company. I ordered and had a coupon code which was successfully applied. Upon paying, my credit card was charged for the full amount. I immediately emailed hello at chowbus.com on 11/22/2020 and received no response. I then chatted with Jonas Jias via "intercom" on their chat site and he absolutely refused to refund the $5 to me. I was supposed to get $5 off my first 3 orders. I was also about to place another big order, but they have lost my business and I am complaining about their company. They do not deserve anyone's business if they are going to be this dishonest. Do not think that their app works at all.
24 november 2020
Omdöme utan inbjudan
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