Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

This thieves took $5.42 from me,I deposited $70 around 2023,they didn’t credit me and lied about returning it to the sender,till today I haven’t received my money,tonight I deposited 7500 Naira and th... Se mer

Betygsatt 1 av 5 stjärnor

Chipper Cash used to be a go-to fintech app. Probably around 2-3 years ago. But now, they suck as hell! They are not providing a solution. They are simply providing a system to steal f... Se mer

Betygsatt 1 av 5 stjärnor

Absolutely terrible experience. Chipper Cash is lightning fast when it comes to deposits, they’ll take your money instantly with zero issues. But the moment you try to withdraw or cash out? Suddenly... Se mer

Betygsatt 5 av 5 stjärnor

I think they should be arrested. They are the biggest failed fintech app scamming bastards on the internet and in Nigeria. They are purely thieves. A bunch of stupid females and some senseless males w... Se mer

Företaget har svarat

Företagsinformation

  1. Finansiella tjänster

Skrivet av företaget

Send and receive money across Africa the fast and easy way with free transfers and the lowest cross-border rates. From Virtual Cards to Investment options, enjoy amazing products and services to improve your financial lifestyle.


Kontaktuppgifter

1,7

Mycket dålig

TrustScore 1.5 av 5

366 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 4 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

The Chipper customer service team is…

The Chipper customer service team is kind, respectful, understanding and supportive. Even in the most difficult of moments they are full of grace and joy! My experience is always taken care of even when I’m not the best of myself they understand and are so professional! Love this company ❤️

16 augusti 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Truly a great experience

Truly a great experience, the app is very easy to navigate, their services really helped me. Their customer service was in a tier of it's own, honestly one of the best customer service of any financial service I have used.

15 augusti 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

They are the worst payment solution

Good..
The issue got fixed

11 augusti 2023
Omdöme utan inbjudan
Logotyp för Chipper Cash

Svar från Chipper Cash

Hi Mary,

We are so sorry about the experience you had with this. If this is still pending, please send us an email at support@chippercash.com for further support.

Thank you.

Betygsatt 1 av 5 stjärnor

Lately

Lately, they’ve been scammy. Three withdrawals now and I’m yet to be credited. It used to be automatic, I suggest they fix up.

4 augusti 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This app is a complete scam

This app is a complete scam, I transfer money from my chipper cash to my other bank and the money did not deliver. I also bought their USD visa card for 3,000 Naira, funded the card and I could not use the card to make payment. Please Avoid this app if you don't have to loose money.

1 augusti 2023
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

My experience with the app in the last…

My experience with the app in the last 4 months has improved. The way they handle the case of fraudster tempering with my accounts and their prompts intervention as well as introduction of statement of accounts and my others make choose Chipper Cash App as a reliable online banking

31 juli 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Refund of my 160,000 sent to account where it couldn’t take such money

I sent 160,000 June 28 2023 using chipper to an eco bank whereas the account couldn’t carry such money and the money is not in the account
Contacted eco bank and they said the money is with chipper, contacted your support and they told me to send recipient bank statements from June 28 and I did, the money is not there and after sending it to them am still waiting for them to get this resolve and all they did is to tell me to be patient patient am tired of hearing that
I need my money chipper 160,000 is my school fees
Credit the money back into my chipper
Have stop using my chipper until I see my 160,000
Refund my money please since June 28
I have sent message to you on instagram all they did say is patient patient since June 28
Refund my money chipper this is my tag @office147

28 juni 2023
Omdöme utan inbjudan
Logotyp för Chipper Cash

Svar från Chipper Cash

Hello Johnny

Thank you so much for letting us know about this and we can see that this issue has already been escalated for you.
We are following up right away and you would get an update shortly.
Please accept our sincere apologies for the experience.

Thank you.
The Chipper Cash Team.

Betygsatt 5 av 5 stjärnor

Best Platform i have ever used

Best Platform i have ever used, safe, fast, secure and instant. I have never experienced and challenge with the platform. Long live chipper cash ❤️❤️✅✅✅✅✅✅I highly recommend.

30 juli 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Worst Customer service from…

Worst Customer service from chippercash.. On Wednesday 26 July 2023 I purchased dollar using my local naira despite it being sold at #903 as of then this is above the general rates in the FX.. I went to renew my domain which is about to expire so on getting to the merchant website I entered my card details and the transactions didn't go through on the merchant website but surprisingly I was debited I was confused and tried to reach there customer support all to no avail.. it took them 48hrs to respond to me and my merchant has already clarified me that the transactions didn't happen and I needed to get the transaction details from my bank (chippercash).. within the 48hrs period I wrote chippercash in all there social handle and I only got a response from there twitter and it was just a "We've seen your message" response... Finally when chippercash contacted they told me not to retry the transactions and I should wait for 30 days for them to investigate the issue but I tried explaining to them that it's a matter of urgency and I didn't get a reply since yesterday...

Secondly chippercash is a milking organization to us Nigerian... I noticed that once other card services are active chippercash sells there dollars in the normal market rates as others and immediately other services are down they increase there rates
From N860 to N950 per $ it's disheartening for us who uses only chippercash for transactions

26 juli 2023
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer