Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

This thieves took $5.42 from me,I deposited $70 around 2023,they didn’t credit me and lied about returning it to the sender,till today I haven’t received my money,tonight I deposited 7500 Naira and th... Se mer

Betygsatt 1 av 5 stjärnor

Chipper Cash used to be a go-to fintech app. Probably around 2-3 years ago. But now, they suck as hell! They are not providing a solution. They are simply providing a system to steal f... Se mer

Betygsatt 1 av 5 stjärnor

Absolutely terrible experience. Chipper Cash is lightning fast when it comes to deposits, they’ll take your money instantly with zero issues. But the moment you try to withdraw or cash out? Suddenly... Se mer

Betygsatt 5 av 5 stjärnor

I think they should be arrested. They are the biggest failed fintech app scamming bastards on the internet and in Nigeria. They are purely thieves. A bunch of stupid females and some senseless males w... Se mer

Företaget har svarat

Företagsinformation

  1. Finansiella tjänster

Skrivet av företaget

Send and receive money across Africa the fast and easy way with free transfers and the lowest cross-border rates. From Virtual Cards to Investment options, enjoy amazing products and services to improve your financial lifestyle.


Kontaktuppgifter

1,7

Mycket dålig

TrustScore 1.5 av 5

366 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 4 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Chipper is a scam

Chipper❌️ Chipper❌️ Chipper❌️ I'm sure you'll all will rush here to decieve people by saying oh sorry we're concern about this and that....whereas what you do behind the close door is ridiculous
This isn't going to be my last message until I get credited,I told you earlier if this is how you steal from people you should make an exception.(Refund from parcelforce worldwide UK) I'm sure you that rings a bell,I mean we've been on this over a month now so you know where this is coming from already.
Sending fake messages that you already Refund to my card is absurd and refused to reply to any of my messages showing you all are thieves.
You want it to be forgotten right?I'm sorry it can't.Peoples reputation are involved,you see now
The reputation of people involved in this Refund is at stake but means absolutely nothing to you, because you're shit,you're rubbed in mud already and looking for who to drag in your mess
This Message means nothing to you,
But note that not all people you can steal from because I will not stop

18 oktober 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Chipper cash is a scam pretending and…

Chipper cash is a scam pretending and parading as a real bank under flutter wave.
I received money using their usd virtual account from USA and they are requesting for the sender's government issued Id card and for what exactly? Why not request for my own (the receivers) ID.

They refuse to release my money which I received because of something of emergency and needs to be taken care of immediately.

They worst part is through all the platform both on their App, email, twitter, IG they are ignoring my messages and not replying to it.
Life or death situation and they don't even care

Run from this company they are fraudsters, scammers and criminals

29 oktober 2024
Omdöme utan inbjudan
Logotyp för Chipper Cash

Svar från Chipper Cash

Hello Michael,

Thank you so much for contacting us.

We are pleased to inform you that we have responded to your messages.

Once again, thank you for your understanding.

The Chipper Cash Team.

Betygsatt 3 av 5 stjärnor

Heavy rates when buying

Heavy rates when buying, poor rate when selling.
virtual prepared card is limited and may not work on some platforms.

Frequent card maintainance.

aside this, this app is one of the best in the system now.

22 oktober 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

FEES

There's fees to everything you do and its not 1,2or even 4 but but%5 but nooo it doesn't stop u gotta pay for your card now monthly and its just the same amount as you bought it l ike these guys are just money hungry and really good scammers thought i was keeping my money safe but instead paying it all up to these guys, im deleting my account fu k these guys

20 september 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Worst app ever!!!!!!!!!!!!

Worst app ever. They will scam you and there’s absolutely nothing you can do about it bc their Cust care is so poor you’d be lucky to even have a response from them. I deposited money into my dollar card paid for something online got a notification for the transaction with my bal Of $6 only for me to find out I’ve been logged out from my acc. No way to access my acc again plus my money gone. If I open the app, it’ll say error and tried logging in but it won’t take my number or mg email. Run oh if your money is valuable to you. Don’t believe these positive review bc when they scam you up you will cry. Scam!!!!!!!!!!!!!!

14 augusti 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Worst fintech ever.

I tried to pay for a certification exam that cost $395 and converted money to usd, i was charged 1777 naira per usd. the card was declined and couldnt pay. Converting my money back to naira cost 1568 naira to a dollar. Essentially I lost 90k, and still couldnt pay for the exam. Worst platform ever. probably just a front to steal money!

27 juli 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Chipper is the worst of the bank…

Chipper is the worst of the bank because of their customer service, my account is restricted and I have been trying to reach out to that customer service which have done little or no help, they barely reply messages and the account contain all my life savings which I wish need to use for my day to day activities. I am disappointed because I have recommended chipper to more than 3 of my friends but I guess I was the one that hold chipper at a high esteem

21 juli 2024
Omdöme utan inbjudan
Logotyp för Chipper Cash

Svar från Chipper Cash

Hello Omo Oba,

Thank you so much for contacting us here, and please accept our sincere apologies for the experience you reported.

Please email support@chippercash.com with details of your challenge, and we will be on standby to assist you.

Thank you for being so understanding.

The Chipper Cash Team.

Betygsatt 1 av 5 stjärnor

HUGE SCAMM!!!..Avoid

They will charge you alot of money and when you want to use their card to pay, youre supposed to recieve an 2 factor code from online platforms, but chipper cash never receives it or send it to you after charging huge money to fund and withdraw from your card. Glad have deleted this FAKE app from my phone

16 juli 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This company is useless

If there’s a -700 star that’s what I’ll give, they are not reliable if you have any issues they will not be fixed, and if you want to then remove your money, they will still charge you, the customer care are very useless, they are as useless as the NGN kobo. Nonsense. Wasted my time, money. I couldn’t pay for my flight because of this incompetent, inept company. You should be sued for damages. The dollar card is quite okay. Use at your own risk. If you have emergencies use something else.

12 juli 2024
Omdöme utan inbjudan
Logotyp för Chipper Cash

Svar från Chipper Cash

Hello Emmanuel,

We would love to learn more about the challenges encountered so that we can deliver a better experience. Please email us at support@chippercash.com so we can make things right.

Kind regards,
The Chipper Cash Team

Betygsatt 1 av 5 stjärnor

Chipper is the worst

Chipper is the worst! All these positive reviews has to be fake. Because there's no way it's real. Customer care is the most useless ever. They don't respond at all. I've been sending messages for 24hours now and I didn't get any response. Use at your own risk. All these platforms that don't have good customer care service, they're very risky. If you have any emergency or any problems with payment. You're on your own oh. You will never get a reply from them

5 juli 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Apple rejected my USD card

I bought my USD card and I linked it with my Apple ID, it linked successfully but I couldn’t purchase any app from Apple Store. It was telling me that my purchase wasn’t complete. I decided to remove the card and put it back , but since then , Apple has been rejecting the card. I went as far as requesting to have a live chat from Apple support , which I did , and they said the problem is from my financial institution and not from them. My financial institution is chipper. So what can be done because this has been frustrating me. And I chatted with chipper customer care line but no response for hours now.

29 juni 2024
Omdöme utan inbjudan
Logotyp för Chipper Cash

Svar från Chipper Cash

Hello Chiwendu,

Thank you so much for letting us know about this. We are sorry for your experience with the virtual card. We will also be happy to investigate this further for you. Kindly email us at support@chippercash.com with your account details, and we will take it from there.

Thank you.

Betygsatt 4 av 5 stjärnor

Wonderful App

Chipper cash remains one of the very best app to receive funds in Nigeria, Ghana, Rwanda and Uganda.

I bet you, no issue, just fulfil the verification processes, your funds are save and secured.

I have used the app for more than 3 years and I have no issue with it... Customer service response is not immediate but you'll surely get a reply in an about 3-5 hours, I hope they work on that.

For me, chipper cash is 80%

11 maj 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

My Experiences

Pros:
Although, I'm new to Chipper, my experience so far is not bad, especially executing online shopping with my dollars card - it's superb.

Cons:
1. Exchange rate is higher
2. Till now, I couldn't use the investment platform on the App.
This is because the upgrade address section is refusing to work for some reasons.
Customer service is working on it so I heard.

Conclusion
Nothing is 100% perfect, hence I will recommend this App for online payments - especially with the dollar card...

10 maj 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Your customer support is trash and the…

Your customer support is trash and the fact that Y’ll strategy is to keep deactivating our US virtual card so you can keep asking for $3 speaks lowly of you people. How many times will you keep deactivating my card over a subscription that your card cannot process which is not my fault cause I had the exact money in the wallet at the time.

23 april 2024
Omdöme utan inbjudan
Logotyp för Chipper Cash

Svar från Chipper Cash

Hello Esther,

Thank you so much for contacting us. We are so sorry about your experience and would be happy to review this for you and advise further.
Please email support@chippercash.com with details of your experience, and we will be on standby to help.

Thank you.
The Chipper Cash Team.

Betygsatt 1 av 5 stjärnor

Customer response is very slow

Customer response is very slow. They don’t have a live chat with customer support I would say and it’s very frustrating. A transaction was made to my wallet more than 24 hours and not reflected. The frustration is I can’t talk to customer support so with that you hardly expect any support

20 mars 2024
Omdöme utan inbjudan
Logotyp för Chipper Cash

Svar från Chipper Cash

Hello Geoffrey,

Thank you so much for contacting us. We appreciate the review. Please send us an email to support@chippercash.com with the details of the transaction so we can assist.

Thank you.

Betygsatt 1 av 5 stjärnor

Chipper Cash is a scam

Chipper Cash is a scam. When you send funds to your wallet they will definitely not credit you. A biggest scam platform and I’m going to write a petition to close down this stupid and scam website.

14 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Chipper cash has to have the best…

Chipper cash has to have the best customer service in existence. They have proven themselves as people who are trustworthy and here to stay. This people literally say yes to what other online banks say no to. And they will literally go through whatever stress is needed to insure the customer is always right. Which to the best of my knowledge, isn't even a Nigerian custom. If you're reading this to find out if chipper cash is the option for you, the answer is yes. I did my research before coming here to give this review cause on a normal basis I'm not even interested in giving platform reviews and I'm not affiliated with chipper at all

29 februari 2024
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer