Nice to see that my favourite cheeses are still being made. An easy site to use with a good description of the cheese a fast dispatch service and comes with a 48 hour postal notice they are well wa... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I purchased the cheese & wine gift box as a Christmas present for a friend. Lovely product, swift delivery & well packaged with instructions for keeping the cheese properly before gifting. Would defi... Se mer
Loved the 6 cheese choice and so did my son when he received them. The packaging was good and the cheeses with the wax covering looked amazing! I would definitely recommend this company to family and... Se mer
Initially all was good, box arrived super fast but on inspection the crackers went out of date 10th december, not good as the product was to used as a xmas present. Emailed them but got no reply.
Företagsinformation
Skrivet av företaget
Cheshire Cheese Company has carefully produced a fantastic range of contemporary Cheeses for everyone to enjoy. Our quality of products, gifts and service is exceptionally high and important to us to maintain. If you have any issues please contact us directly before posting a review.
Kontaktuppgifter
Laurels Farm, CW5 7PE , Nantwich, Storbritannien
- customers@cheshirecheesecompany.co.uk
- www.cheshirecheesecompany.co.uk
4,4
Utmärkt
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 25 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Always first class
As always everything was great the cheese as always the best the.delivery quick and good nothing else to say but thank you and I hope to reorder more cheese soon thank you
14 februari 2026
Omdöme utan inbjudan
Svar från Cheshire Cheese Company
Hi Allan,
Thank you for leaving us this review - it really means the world to us to hear such positive feedback! We appreciate you taking the time to share your experience.
Kind regards,
The Cheshire Cheese Company
Lovely selection
Lovely selection, nicely packaged and very fast delivery
18 februari 2026
Omdöme utan inbjudan
Svar från Cheshire Cheese Company
Hi Len,
Thank you for leaving us this review - it really means the world to us to hear such positive feedback! We appreciate you taking the time to share your experience.
Kind regards,
The Cheshire Cheese Company
Great gift
Bought as a gift so I can’t comment on the taste although recipient was very happy!!! Delivery was so quick - I was very impressed.
6 februari 2026
Omdöme utan inbjudan
Svar från Cheshire Cheese Company
Hi Sarah,
Thank you for leaving us this review - it really means the world to us to hear such positive feedback! We appreciate you taking the time to share your experience.
Kind regards,
The Cheshire Cheese Company
The best part of the Cheshire Cheese…
The best part of the Cheshire Cheese Company is the product, love the Black Bob, my favorite.
Friendly staff and great Product.
23 februari 2026
Omdöme utan inbjudan
Svar från Cheshire Cheese Company
Hi Derek,
Thank you for leaving us this review - it really means the world to us to hear such positive feedback! We appreciate you taking the time to share your experience.
Kind regards,
The Cheshire Cheese Company
Perfect gift and excellent service.
12 februari 2026
Omdöme utan inbjudan
Svar från Cheshire Cheese Company
Hi there,
Thank you for leaving us this review - it really means the world to us to hear such positive feedback! We appreciate you taking the time to share your experience.
Kind regards,
The Cheshire Cheese Company
Impressed!
I ordered two Valentine’s packs for my sons and was very impressed with the speed of delivery and the quality of the product. Would definitely order again!
11 februari 2026
Omdöme utan inbjudan
Svar från Cheshire Cheese Company
Hi there,
Thank you for leaving us this review - it really means the world to us to hear such positive feedback! We appreciate you taking the time to share your experience.
Kind regards,
The Cheshire Cheese Company
Excellent as always
Excellent as always. Nicely packaged and safely delivered
7 februari 2026
Omdöme utan inbjudan
Svar från Cheshire Cheese Company
Hi Kelly,
Thank you for leaving us this review - it really means the world to us to hear such positive feedback! We appreciate you taking the time to share your experience.
Kind regards,
The Cheshire Cheese Company
Very nice tasty cheese quickly…
Very nice tasty cheese quickly delivered and enjoyed
20 februari 2026
Omdöme utan inbjudan
Svar från Cheshire Cheese Company
Hi Roger,
Thank you for leaving us this review - it really means the world to us to hear such positive feedback! We appreciate you taking the time to share your experience.
Kind regards,
The Cheshire Cheese Company
Treats
Second time we have bought the cheese truckles. Some for us and some for treats for our daughters. Everyone loves them!
6 februari 2026
Omdöme utan inbjudan
Svar från Cheshire Cheese Company
Hi there,
Thank you for leaving us this review - it really means the world to us to hear such positive feedback! We appreciate you taking the time to share your experience.
Kind regards,
The Cheshire Cheese Company
Delicious 😋
Yeah will DEFINITELY be ordering these again. Just ordered my second lot as the first WERE SO GOOD 😋. The second batch are baked and the first were chilled!
24 januari 2026
Omdöme utan inbjudan
Svar från Cheshire Cheese Company
Hi Remaine,
Thank you for leaving us this review — it really means the world to us to hear such positive feedback! We appreciate you taking the time to share your experience.
Kind regards
The Cheshire Cheese Company
I do not recommend the Cheshire Cheese…
I do not recommend the Cheshire Cheese Company. The cheeses were delivered on Dec 14th missing their magnetic presentation box, which meant they weren't suitable to give as a gift. I contacted the company 6 times over the following days, via phone message, contact form on their website and email, however got no response. On 30th Dec I finally received an email with an offer to refund the cost of the presentation box. On 18th January I still hadn't received the refund so had to chase it up again. Meanwhile, I still have 6 cheeses in my fridge that I have paid for but was not able to give as a gift.
18 januari 2026
Omdöme utan inbjudan
Svar från Cheshire Cheese Company
Hi Leo,
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and would like the opportunity to look into this further.
Unfortunately, we’ve been unable to locate your details based on the information provided in your review so far. Could you please contact us at customers@cheshirecheese.info with your order or reference number, along with any additional details? Once we receive this information, we’ll look into the matter promptly and work towards resolving it as quickly as possible.
We’re committed to delivering the highest level of service and truly appreciate the opportunity to put things right for you.
Kind regards,
The Cheshire Cheese Company Team
Check reviews then go elsewhere!
It takes a lot for me to leave a negative review but after approximately 16 emails back and forth I felt it was needed. I spent a lot of time decided what cheese items to purchase as these were Christmas presents & I was excited to receive my order. Imagine my disappointment when I opened the box and found substandard products. I know I ordered "pack and send" as opposed to a hamper but it really looked as if each item had been picked up, thrown from a distance and launched into the box. I was making my own hamper up with the cheeses with many other products, so I didn't need to purchase their own actual hamper box. The only product that was in immaculate condition was the jar which was actually wrapped in some brown packaging. The label looked new as if it has just been picked off the shelf by myself which is what I expected. The boxes of crackers looked like they had written or marked on them with wax crayons, creased and broken and one box was full of broken biscuits. All the cheese truckles were coloured with different colours of wax from each other and looked so tatty, not at all new, and some labels were ripped. So upsetting as these were Christmas presents and should be in immaculate condition.
After multiple phone calls which were never answered and many emails which were ignored, I eventually received one offer of 50% refund or the damaged items resent. In hindsight I should have taken the refund but instead I asked for the cheeses and biscuits to be resent. I specifically asked for them to be very well packed. The box arrived and surprise surprise the box & contents were just as bad and no improvement. I didn't bother wasting my time contacting them again as it was too late for Christmas.
The cheese is really lovely, customer service is utterly abysmal and I would never recommend this company. I wish I had looked at reviews before sending an order to the Cheshire Cheese Company. They are also definitely still an active company despite them ignoring their customers as they manage to delete all the many negative reviews they are getting on Facebook and replying to the few decent ones.
It is such a shame this company need to sort their customer service and packing department out as their product really is excellent - if you receive it to try !
12 december 2025
Omdöme utan inbjudan
Svar från Cheshire Cheese Company
Hi Chrissy,
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and would like the opportunity to look into this further.
Unfortunately, we’ve been unable to locate your details based on the information provided in your review so far. Could you please contact us at customers@cheshirecheese.info with your order or reference number, along with any additional details? Once we receive this information, we’ll look into the matter promptly and work towards resolving it as quickly as possible.
We’re committed to delivering the highest level of service and truly appreciate the opportunity to put things right for you.
Kind regards,
The Cheshire Cheese Company Team
Lousy Company
Ordered, on the 5th November, both a hamper and a years subscription as a Christmas gift for my son. The hamper never arrived and, despite numerous attempts via email and phone, I have only received their standard email response. It’s now the 8th Jan and their recorded message still states that they are on holiday. Lousy company. I’m £44.90 out of pocket.
8 januari 2026
Omdöme utan inbjudan
Svar från Cheshire Cheese Company
Hi Stephen,
Thank you so much for taking the time to leave a review. We’re genuinely sorry to hear that your experience fell short, particularly at such a special and important time of year. We understand how disappointing this must have been.
This is certainly not the level of service we hope to provide, and we truly appreciate you bringing it to our attention. I’ve looked into your case and can see that this has now been resolved, but if there’s anything at all further we can do, please don’t hesitate to reach out to us directly at customers@cheshirecheese.info
Kind regards
Cheshire Cheese Company
Pure quality
From choice to ordering to receipt presentation and quality it was amazing.
11 december 2025
Omdöme utan inbjudan
Svar från Cheshire Cheese Company
Hi Julie,
Thank you for leaving us this review — it really means the world to us to hear such positive feedback! We appreciate you taking the time to share your experience.
Kind regards,
The Cheshire Cheese Company
Parcel went very quickly
Parcel went very quickly
But I forgot to fill in the sent from firm & tried to contact right away but was too late - was sent as a present so can’t comment on contents
5 december 2025
Omdöme utan inbjudan
Svar från Cheshire Cheese Company
Hi there,
Thank you for leaving us this review — it really means the world to us to hear such positive feedback! We appreciate you taking the time to share your experience.
Kind regards,
The Cheshire Cheese Company
Order never received or no refund
Ordered over £70 worth of cheese and chutney, have never received the order, tried to contact company twice with no reply, would not recommend buying from this company
29 november 2025
Omdöme utan inbjudan
Svar från Cheshire Cheese Company
Hi Claire,
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and would like the opportunity to look into this further.
Unfortunately, we’ve been unable to locate your details based on the information provided in your review so far. Could you please contact us at customers@cheshirecheese.info with your order or reference number, along with any additional details? Once we receive this information, we’ll look into the matter promptly and work towards resolving it as quickly as possible.
We’re committed to delivering the highest level of service and truly appreciate the opportunity to put things right for you.
Kind regards,
The Cheshire Cheese Company Team
Best cheese ever
Was sent the wrong gift box but was quickly sorted and I have to say. Love the cheese and the professional way it was dealt with. I will definitely recommend this company and will use again,
Many thanks
Angela Henderson
20 december 2025
Omdöme utan inbjudan
Svar från Cheshire Cheese Company
Hi Angela
Thank you for leaving us this review — it really means the world to us to hear such positive feedback, and we're happy to hear your issue was resolved quickly. We appreciate you taking the time to share your experience.
Kind regards,
The Cheshire Cheese Company
Excellent cheeses and customer service
I’ve bought from the Cheshire Cheese company for five years now and cannot fault the quality and flavour of the cheeses. Their website is simple to navigate making ordering easy. I had a small problem with my Christmas order this year but the customer service was excellent and it was quick resolved. I’ll be contacting to order my cheeses from them in the future.
26 november 2025
Omdöme utan inbjudan
Svar från Cheshire Cheese Company
Hi there,
Thank you for leaving us this review — it really means the world to us to hear such positive feedback, as one group of cheese lovers to another! We truly appreciate you taking the time to share your experience.
Kind regards,
The Cheshire Cheese Company
Lovely product
Lovely product. Good choice of cheeses. Good value for money.
12 december 2025
Omdöme utan inbjudan
Svar från Cheshire Cheese Company
Hi Linda,
Thank you for leaving us this review — it really means the world to us to hear such positive feedback! We appreciate you taking the time to share your experience.
Kind regards,
The Cheshire Cheese Company
Delivered less than half of the order
Delivered less than half of the order, no response to email, Facebook message, Facebook comments, or contact via website. Reviews show this wasn't an isolated experience and they are ignoring the problem, with hundreds of people out of pocket and unable to get a reply. Seems to happen every year at Christmas as well.
18 december 2025
Omdöme utan inbjudan
Svar från Cheshire Cheese Company
Hi there,
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and would like the opportunity to look into this further.
Unfortunately, we’ve been unable to locate your details based on the information provided in your review so far. Could you please contact us at customers@cheshirecheese.info with your order or reference number, along with any additional details? Once we receive this information, we’ll look into the matter promptly and work towards resolving it as quickly as possible.
We’re committed to delivering the highest level of service and truly appreciate the opportunity to put things right for you.
Kind regards,
The Cheshire Cheese Company Team
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