I purchased the cheese & wine gift box as a Christmas present for a friend. Lovely product, swift delivery & well packaged with instructions for keeping the cheese properly before gifting. Would defi... Se mer
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Det här tycker kunderna
Loved the 6 cheese choice and so did my son when he received them. The packaging was good and the cheeses with the wax covering looked amazing! I would definitely recommend this company to family and... Se mer
So, this was the first order we made from this company. The delivery was super fast, the cheeses are a great size. We haven't tried them all yet because they are for the festive season, but the Ches... Se mer
Initially all was good, box arrived super fast but on inspection the crackers went out of date 10th december, not good as the product was to used as a xmas present. Emailed them but got no reply.
Företagsinformation
Skrivet av företaget
Cheshire Cheese Company has carefully produced a fantastic range of contemporary Cheeses for everyone to enjoy. Our quality of products, gifts and service is exceptionally high and important to us to maintain. If you have any issues please contact us directly before posting a review.
Kontaktuppgifter
Laurels Farm, CW5 7PE , Nantwich, Storbritannien
- customers@cheshirecheesecompany.co.uk
- www.cheshirecheesecompany.co.uk
4,3
Utmärkt
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 25 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Love Cheese
Like the last order everything went well and smooth and we work our way through the collection
6 april 2026
Omdöme utan inbjudan
Svar från Cheshire Cheese Company
Hi Christine,
Thank you for your continued support and for leaving such a kind review. We’re really pleased to hear everything went smoothly again and that you’re enjoying working your way through the collection.
Kind regards,
The Cheshire Cheese Company
The delivery was late
The delivery was late, I was allowed to order an item which was out of stock.
I also requested a personal note be put in the hamper which was also missing. All in all, I’m disappointed with the service provided.
3 april 2026
Omdöme utan inbjudan
Svar från Cheshire Cheese Company
Hi Oliver,
Thank you for your feedback, and we’re really sorry to hear about your experience. This is certainly not the level of service we aim to provide.
We understand how disappointing it must have been to receive a late delivery, have an item unavailable after ordering, and for your personal note to be missed – especially when sending a hamper.
We’d really like the opportunity to look into this for you and put things right. Please could you contact our team at customers@cheshirecheese.info with your order details so we can investigate further and assist you directly.
Kind regards,
The Cheshire Cheese Company
Bought for a friend who now adores this…
Bought for a friend who now adores this cheese and said she had never had anything like it before.. even her fussy family were amazed by the taste of the charcoal cheese… thankyou for providing me with a perfect gift
30 mars 2026
Omdöme utan inbjudan
Svar från Cheshire Cheese Company
Hi Tracy,
Thank you for your wonderful review. We’re so pleased to hear your gift was such a hit – especially with a “fussy” family!
The charcoal cheese is definitely a unique favourite, and it’s great to hear it made such an impression.
Kind regards,
The Cheshire Cheese Company
Really lovely selection of cheeses and…
Really lovely selection of cheeses and wine. Delighted with it.
7 mars 2026
Omdöme utan inbjudan
Svar från Cheshire Cheese Company
Hi Ann,
Thank you for your lovely review. We’re delighted to hear you enjoyed the selection of cheeses and wine – it sounds like a perfect combination!
We really appreciate you taking the time to share your feedback.
Kind regards,
The Cheshire Cheese Company
Very helpful customer service regarding…
Very helpful customer service regarding post to Channel islands. Prompt delivery and great to select own mix of items
1 april 2026
Omdöme utan inbjudan
Svar från Cheshire Cheese Company
Hi there,
Thank you for your kind review. We’re so pleased to hear our customer service team could help with your Channel Islands delivery and that everything arrived promptly.
Kind regards,
The Cheshire Cheese Company
Super proficient company website…Brilliant
Super proficient company website brilliant simple to order came incredibly quickly
Beautifly presented the recipient was delighted ,how refreshing class always sells well done 🥳
22 mars 2026
Omdöme utan inbjudan
Svar från Cheshire Cheese Company
Hi Janet,
Thank you for such a fantastic review – it really means a lot to us. We’re delighted to hear you found the website easy to use and that your order arrived so quickly and beautifully presented.
Even better to know the recipient was so pleased!
Kind regards,
The Cheshire Cheese Company
Ordered a selection of different….
Ordered a selection of different cheeses that came in a lovely box. Well what can I say, the cheeses, not a lot left, went down a treat. This was our 2nd batch of cheeses, will be ordering a 3rd lot some. Thankyou.
17 mars 2026
Omdöme utan inbjudan
Svar från Cheshire Cheese Company
Hi Phill,
Thank you for your great review. We’re delighted to hear your second order was just as enjoyable as the first – and even better that you’re already planning a third!
That’s the best compliment we could ask for.
Kind regards,
The Cheshire Cheese Company
Easy ordering but slight issue on offers
The ordering process was smooth and the items arrived very quickly.
Just one slight criticism, I ordered 5 truckles and within a few hours noticed on social media that there was an offer of reduced price for ordering 6 truckles. This could have been pointed out at the time, the only thing mentioned when ordering was about getting free delivery for purchase over £35, I did not want to add extra to my order to take advantage of this.
21 mars 2026
Omdöme utan inbjudan
Svar från Cheshire Cheese Company
Hi Paul,
Thank you for your review and for your kind comments about the ordering process and delivery.
We really appreciate your feedback regarding the offer – we understand how that could be frustrating, and it’s something we’ll certainly take on board as we look to improve the customer experience.
If you’d like to discuss this further, please feel free to contact us at customers@cheshirecheese.info and we’d be happy to help.
Kind regards,
The Cheshire Cheese Company
Quality cheese, fast delivery.
I ordered this as a present for a friend, who is a real cheese lover.... Choosing the different truckles was really easy, and quite fun, and the ability to turn it in to a a mini hamper by adding a half bottle of port was really good.
Checkout was straightforward, as was creating an account... Delivery, even to the Highlands was super-fast, so great effort from the Cheshire Cheese Company, in staying on top of their orders... The whole box arrived in excellent condition, and was really well received by the recipient.. Will definitely use Cheshire Cheese Company again....
18 mars 2026
Omdöme utan inbjudan
Svar från Cheshire Cheese Company
Hi Neil,
Thank you for such a detailed and thoughtful review. We’re delighted to hear you enjoyed choosing the cheeses and creating a personalised gift – it’s great to know it made such a positive impression.
We’re especially pleased the delivery reached the Highlands so quickly and that everything arrived in perfect condition.
Kind regards,
The Cheshire Cheese Company
Svar från Cheshire Cheese Company
Hi Nick,
Thank you for your great review. We’re so pleased you enjoyed the cheese and that it arrived quickly – and “best cheese you’ve eaten” is high praise indeed!
We really appreciate you taking the time to share your feedback.
Kind regards,
The Cheshire Cheese Company
Great cheese
Great cheese, great service AND the Black Pepper crisps are to die for!!!
24 mars 2026
Omdöme utan inbjudan
Svar från Cheshire Cheese Company
Hi there,
Thank you for your great review. We’re so pleased you’re enjoying the cheese and service – and we have to agree, the Black Pepper crisps are a bit special!
We really appreciate you taking the time to share your feedback.
Kind regards,
The Cheshire Cheese Company
Cheese and wine gift
Good choice of products,excellent service.Purchased as a birthday present for my friend and she loved it.Would highly recommend.
19 mars 2026
Omdöme utan inbjudan
Svar från Cheshire Cheese Company
Hi Alan,
Thank you for your lovely review. We’re so pleased to hear your friend enjoyed her birthday gift, and that you were happy with both the selection and service.
We really appreciate the recommendation!
Kind regards,
The Cheshire Cheese Company
Brilliant company
Brilliant company, love the cheese which is high quality and very tasty, plenty of choices too, every order has been delivered quickly, packaged really well and I get notified when it's out for delivery. Easy to use website with plenty of payment options, would definitely recommend.
30 mars 2026
Omdöme utan inbjudan
Svar från Cheshire Cheese Company
Hi Elizabeth,
Thank you so much for your wonderful review. We’re delighted to hear you’ve enjoyed the quality of our cheese and the variety we offer, as well as our delivery and service.
It’s great to know you find the website easy to use too – and we really appreciate your recommendation!
Kind regards,
The Cheshire Cheese Company
Svar från Cheshire Cheese Company
Hi Kelly,
Thank you for your review. We’re really pleased to hear you’re happy with the quality of our products and feel they offer good value.
We appreciate you taking the time to share your feedback.
Kind regards,
The Cheshire Cheese Company
My good freind got me a selection of…
My good freind got me a selection of wine for xmas (which i don't celebrate) which had 2 truckles of "cheshire cheese co" included in it... the "black bob" cheddar and a "special reserve" cheddar... i have since become addicted to "black bob"...possibly the creamiest, most mouthwatering cheddar i have ever had (despite living 10 miles from actual cheddar in somerset!)... couldn't reccomend highly enough... prompt delivery,well packaged and ready to enjoy...! Just buy some innit!
17 mars 2026
Omdöme utan inbjudan
Svar från Cheshire Cheese Company
Hi Robert,
Thank you for such a fantastic review – it really gave us a smile! We’re so pleased to hear you’ve discovered (and become a bit addicted to!) our Black Bob – it’s definitely a favourite for a reason.
Great to hear you were happy with the delivery and packaging too. We really appreciate the recommendation!
Kind regards,
The Cheshire Cheese Company
I purchased as a Mother's Day gift
I purchased as a Mother's Day gift. It arrived when it was promised and Mum was delighted with what was inside, and has enjoyed trying some different cheeses. I will be considering this for other gifts in the future. Thanks Cheshire Cheese Company!
15 mars 2026
Omdöme utan inbjudan
Svar från Cheshire Cheese Company
Hi there,
Thank you for your lovely review. We’re so pleased to hear your Mum enjoyed her Mother’s Day gift and had fun trying some new cheeses.
It’s great to know you’d consider us again for future gifts – we really appreciate it!
Kind regards,
The Cheshire Cheese Company
Excellent choices of cheeses provided…
Excellent choices of cheeses provided with condiments. I chose a hamper gift which was a variety of cheeses. Excellent service and local cheeses included.
20 mars 2026
Omdöme utan inbjudan
Svar från Cheshire Cheese Company
Hi Barbara,
Thank you for your lovely review. We’re so pleased you enjoyed the variety in the hamper and the selection of cheeses and condiments.
It’s great to hear you were happy with the service too – we really appreciate your feedback.
Kind regards,
The Cheshire Cheese Company
Excellent
This wasn’t for me, it was a birthday present for my brother-in-law, and he thoroughly enjoyed it. Speedy delivery, too
23 mars 2026
Omdöme utan inbjudan
Svar från Cheshire Cheese Company
Hi Neil,
Thank you for your review. We’re so pleased to hear your brother-in-law enjoyed his birthday gift, and that it arrived nice and quickly too.
We really appreciate you taking the time to share your experience.
Kind regards,
The Cheshire Cheese Company
DELICIOUS EXPERIENCE.
Love this company. Whenever I've ordered from them. No problem. The cheeses are always fresh. Chutney are delicious. Always arrived on time. Don't buy cheese from supermarkets anymore.
11 mars 2026
Omdöme utan inbjudan
Svar från Cheshire Cheese Company
Hi Sandra,
Thank you so much for your lovely review. We’re delighted to hear you’ve had such consistently positive experiences with us and that you enjoy both the cheeses and chutneys.
It’s wonderful to know we’ve become your go-to for cheese – that really means a lot.
Kind regards,
The Cheshire Cheese Company
I absolutely love this company
I absolutely love this company, the selection of cheeses is outstanding! My personal favourites (vintage, masala and creamy Cheshire my top 3).
The customer service team prompt and courteous…. immediately back to you with responses to any queries. The selection of gifts are extensive, but also gives you flexibility to choose your choices of cheese and finally the presentation boxes are outstanding! I use your company for birthday, Christmas and anniversary gifts…. Love, love, love
27 februari 2026
Omdöme utan inbjudan
Svar från Cheshire Cheese Company
Hi Lesley,
Thank you so much for such a lovely review – it really means a lot to us. Great choices with the Vintage, Masala and Creamy Cheshire too!
We’re so pleased to hear you’ve had good experiences with both our products and customer service, and that you keep coming back to us for your gifts – that’s the biggest compliment we could ask for.
Kind regards,
The Cheshire Cheese Company
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