Chef and Brewer Collection Omdömen 

Arrived at this “Dog friendly “ pub for the first time having booked a table to park and enter building through the nearest door in sight. Stepped inside entrance area and asked Wife to wait there whilst I checked with someone where the Dog friendly area was . Whilst I was at the bar doing this a member of staff approached my wife and and barked out “ you can’t bring the Dog in here, you Must go to the Bar, “Charming first contact. Found the Bar area and then waited about 10 minutes to to be told “in there pick a table.” 🙄 Got us a drink and asked if I could open a tab as I was having food ? To be told “ you.cannot open a tab because you’re sitting in the bar “ ??…( how does that work then ) we had a perusal of the menu making a choice for lunch, upon ordering to be told “ there is an hour’s wait for food because we have a party of 50 booked in and it’s a busy day ! My response to that was “ Not my problem “ So the poor bar man , bless him was then saying “ do you still want to order then ? “ No thanks I said I’m out of here ! 🤨 on the way out we heard a member of staff make derogatory remarks about us ! ( she could have at least waited till we was out the door) So needless to say the experience was not the best I’ve had and The Manager should be looking at the rudeness of the staff to customers and being “busy “ is no EXCUSE. I never do this but felt I needed to show people what we experienced on a first visit. Thank you

We had an absolutely wonderful experience at the White House Pub and felt compelled to leave a review.

As a family with children who have additional needs, eating out has been extremely difficult for us due to environmental factors, and we have not been able to enjoy a meal together for several years. From the moment we arrived, the team at the White House were incredibly accommodating, understanding, and genuinely compassionate about our situation.

They went above and beyond to make us feel comfortable and supported, taking the time to listen and adapt so that our family could relax and enjoy ourselves. Thanks to their kindness and consideration, we were able to enjoy a meal together as a family for the first time in a very long time.

Thank you does not even begin to express how grateful we are. The care and respect we were shown meant more to us than words can say.

We will most definitely be back.

It was a lovely warm and welcoming atmosphere at The Hatch in Old Basing. The food was delicious and the staff were very helpful and attentive at all times. We met for a catchup lunch and stayed nearly five hours. we have visited several times and have never been disappointed. JoJo our server did a fantastic job.

Visited Red Lion Todwick for one of our family Christmas meals, Laura ran the restaurant like a drill Sargent, I diligently checked and re checked my pre order before sending however, upon asking to order the child menu for a 4 yr old she barked that I had a kids meal booked and she frantically started to run off and stop the cooking of our meals urgently we said don’t worry iam sure she will eat some turkey and tried to carry on, food arrived all ok, Laura serving platitudes ‘how is it’ ‘ all ok guys’ etc then upon dessert being delivered we were one missing, she looked appalled that we were one missing and shouted ‘you only ordered one’ and stormed off, I was expecting problems with this meal as having being in communication with them no one seemed to know what they were doing, so I started pulling up all the screens shots of my order to show Laura when she stormed back, and lo and behold she appeared carrying said dessert with the excuse ‘oh someone can’t read’. But she plays the game and is all happy but not sincere. Totally ruined the meal for me and next year it won’t be at the Red Lion from start to finish it’s been painful.

Maenllwyd inn Wasn't impressed at all with the food the gammon looked like a slice of pork belly nothing like a gammon steak and the cod in batter well I can honestly say that I've had better in a weatherspoons bar so I will not be popping back in a hurry for what you charge for your meals is really disappointing

Our dining experience was made extra special by the Fox and Hounds, Bursledon wonderful staff Mary and Lauren. Even thou it was very busy, these ladies were very attentive to all their customers.

Fab service and food at The Ely - served by Amanda always smiling - helped make a lady who turned 97 have a wonderful surprise

Tried to book large table for Christmas lunch for my team at work, around 16 people . Guy was unhelpful and told me couldn’t do more than 12 . Can we have two tables then? Apparently not. He can’t fit it in his restaurant as room is smaller now. Funny , room was same size last time I went in. Clearly just didn’t want the business. Don’t advertise for Xmas then!

Had a lovely Sunday lunch ,the place was buzzing.Roast beef was so tender,plenty of vegetables.Came away full .Thank you to Niamh and keyleigh who liked after us both.

We visited the Smith’s Arms in Killinghall on Tuesday 14th October and were very happy with the experience. We hadn’t been since before it became part of Chef and Brewer, w swede glad to see the decor has been refreshed but still in keeping with the style of the pub. The food was gorgeous and well priced. Graham served us and was really helpful and provided excellent customer service. We will be coming back with the family!

Went to the Riverside Inn at Cound near Shrewsbury for lunch with my daughter in law.
We had a great table with fabulous view of the river.
We were served by Lesley. She was very efficient & made us laugh! Just what we needed.

My friend and I had lunch today at The Green Man in Old Harlow. The food was superb and excellent value for money. I cannot praise Steph enough in taking our order and looking after us. Extremely professional. The food was served very quickly and presentation was top notch - compliments to the Chef. Traditional pub with open fire; beautiful outside seating area. Would highly recommend.

Went to the Royal Oak Farnham Common
Food was disgusting ordered fishcake which was so small you can barely see it and very dark which suggests the oil had not been changed, after that experience I was offered to order again, which was just as bad, round 2 ordered a chicken pie, the chef had overcooked (burned) the pie case the filling was not cooked properly it was disgusting, was so annoying but keep it calm needless to say we did not pay for our meal.
Never ever going back will be avoiding any pub with Chef and Brewer logo on their menu that for sure.
Ps. The staff were amazing despite what was going on in the kitchen area

The Crown Pub at Eaton Socon has been beautifully refurbished and is now part of the Chef and Brewer Collection of pubs. Today, we ate here for the third time and not only is the menu better than the ordinary GK pubs but the food is excellent. The staff here are unflappable in spite of the fact that they, like so many other businesses, are short staffed. They are all so professional and friendly that it is an absolute pleasure to visit.

Had lunch today with my friend at Ravensworth Arms, Lamesley. Been a long time since I've been to this restaurant, and can definitely say I will never eat here again!
Fish and chips, were awful, peas not cooked properly the tartar sauce was in a badly chipped pot, chips which were oven chips were still hard and not in oven long enough, fish dripping in grease/oil.
Toad in the hole (which wasn't toad in the hole it was sausages in a yorkshire pudding) Mash had a skin on it, as it had obviously been under the heated light for a while, yorkshire pudding was so hard it was impossible to cut through, tiny amount of gravy, that had a skin on. No server came and did a call back (probably knew the food was bad and didn't want to deal with it. When they came to collect plates, they didn't ask if everything was ok, but when we said what we thought, there was no concern, just said that they would let chef know. Chef? we had a badly warmed up ready meal and an extremely expensive one at that!
The restaurant was empty, no wonder! Used to be busy all the time.
You should be ashamed to serve this type of food, if you can call it that!

Ordered Cumberland sausage toad in hole! Sausages almost raw and pancake mix also not cooked properly! Inedible meal. Very disappointed. The house only charged for our drinks.
But even so! Memorable for all the wrong reasons! Never again!

Update: today’s response “I can confirm a full investigation has been conducted with the General Manager of the pub, Sarah, who would have liked to have contacted you personally, but unfortunately has been unable to do this”
they have contacted me and I responded but no update. I also contacted the MD of Green King who runs the business and is linked into me but will not respond. Not impressed at all. Chef & Brewer Odiham, waterwitch pub. Two of the worst steaks I’ve ever had in my life, Apple tart pudding that was soggy and horrible and they added an extra bottle of wine to our Bill! Would never go here again avoid

Have used many Chef and Brewer pubs across the country over the years and normally have a good experience so thought we would try the Roebuck on our stay in the Preston area. What a mistake…. Asked for a quiet table on the booking form and got two members of staff (one called Ashleigh) slagging off and swearing loudly about another member of staff with a local behind a separator screen between our table and the kitchen door. We had to ask them to stop as it was becoming unacceptable to the extent we nearly walked out…. Yes an apology given but didn’t stop us wanting to get out of the pub as quick as possible after food was finished. Talking of food we ordered the Pork Belly and Chicken Duo; We could hear the bell being rung from the kitchen to say food ready to come out but it took the chef coming out after a good couple of minutes to ask one of the “swearing ladies” to actually respond to the bell and serve our food. It was just about warm enough to eat, Pork Belly was nice but nearly too cold to eat and the chicken duo had the smallest lukewarm pieces of chicken I have ever been served for a main meal in my 60+ years on this planet of ours, overall not the nicest food to eat but we were hungry after a days travelling to get to the Preston area. From our experience I would say there is some obvious staff discord going on leading to a bad atmosphere and cold food for customers to “put up with”. We will think twice before trying another Chef and Brewer in the future!