Cheekboss Omdömen 

This was my second time ordering from Cheek Boss. The first time was great but not so much the second time. Out of the 10 pairs of underwear I ordered 5 of them had side seams that were not "glued" together. That's right, they were glued together. I tried contacting them twice via their website where they say they will get back to you shortly . . . but three tries and a month later, I have not heard back from them. The undies are great (if they stayed together) but their customer service really is bad. There is no telephone number for customer service. I hope this helps!

I absolutely love this company! They not only let you pick your style but also which designs you prefer every month. There are so many sizes that no matter what shape you are, you will get a perfect fit. They also stay in place. You don't have to worry about them rolling down or bunching up on you. It is a company that was started by a woman and is women run only. Gotta like that. I even moved recently & didn't get my new address updated in time for my monthly VIP package. I contacted them and couldn't believe that they were actually sending me a new package to my updated address! They truly care about their customers.

I had to repay shipping because they have an error in their system. If you accidentally enter the incorrect address don't trust their system to update it. Even though you follow the link in the order confirmation email to update it. You will have to contact customer service or end up repaying. Horrible and incompetent customer service. They stated I must have used the second order to update the address even though the address in the second orders confirmation email is correct. I tried to explain you cannot edit the contents of an email after it sent so I used the first order confirmation email and they stuck to it wasn't their fault that they have no errors in their system. I was stuck repaying for shipping so I could actually get my order.

After two washes, I had multiple pairs fall apart. They were washed in cold water in a garment bag and air dried. When I reach out out to the company, they told me that they were not meant to be washed more than twice as month as they are “delicates”. Pretty much saying that they are guaranteeing these are going to fall apart. Ridiculous considering how much they charge for them. They offered no solution at all. Please see the excerpt from the email below. Mind you, this was after I already told them this was what I was doing. Terrible customer service. I love how they tell you that you should only wear something you purchased twice a month.

“Typically, our undies should last a couple of years. As they are "delicates," they do not have the same shelf life as other garments.

We recommend rotating your underwear so that you are only wearing and washing each piece 2 times a month. We also recommend following the care instructions closely! Delicates should only be worn/washed (in a laundry bag) twice a month for the best care.”

I took an introductory deal and liked the underwear. Ordered a bunch more, then realized the leg openings were too big. I received my $75 order, but needed to return for a size down.

Sent back all pairs, the packing slip, and paid $15 to ship. That was on April 4th. It’s May 21 and even after sending two emails, crickets. Nada.

I should have done the research. I don’t expect anything from them, ever.

I was actually really surprised at the awesome quality of the merchandise on this site (similar competitors have disappointed me). Their customer service is also responsive and polite. I'd recommend!

If Cheekboss goes out of business, I'll cry! These are THE BEST underwear I've ever owned. The patterns are adorable and they're SUPER STRETCHY. Plus breathable. I honestly forget I'm wearing understand sometimes

everything seemed great until after the first wash. i followed the directions & one pair is already falling apart. it’s almost like they use glue instead of sewing. wouldn’t ever buy again

I have been a lover of all types undies for many many years. This brand by far has won my heart over and is now a stand out favorite. This was my first time trying cheek boss and I was expecting what normally happens when you order from a random company you come across on IG and that the things look great online but in person not so much. To say I was beyond blown away after opening my package is an understatement. The prints are bold and beautiful. No cheep lack luster when stretched out printed materials here. These babies are true to size and fit like a dream. Everything feels locked and loaded, no lip slips or band adjusting or rolling in site. They are very very stretchy and the material is so soft and silky. My boyfriend even said after feeling them that he wanted a pair 😉(please consider adding mens undies too). Honestly I have nothing I would say I wish was different. They are 100% worth every penny and I'll definitely be replacing a majority of my collection with these.

I received the wrong size and I didn't like the original fit. Customer service not only helped me correct the size, but, based on my feedback and questions, they were able to send out a brand new style fit that came out that day for me to try! The bikini fit is great and I love what I got!

Absolutely wonderful. I love them so much and not to give too much detail but I couldn’t get a front OR back wedge neither so MAJOR PLUS

i was roped in with the deal of 2 undies for $5 or whatever it was. afterwards, i bought $50 worth of undies with the VIP stuff (one of them being the VIP monthly package). however, even though i favorited / starred the things i wanted, i was given random patterns i did not like in the VIP package. they act like it all depends on stock, but just communicate that. i seriously doubt everything on my wishlist was out.
this made me want to cancel my VIP membership. however, i wanted one big order of all the patterns i liked before cancelling. i placed the order and quickly realized i forgot to add a coupon. customer service said they refunded it and i should see the money back soon. however, they still shipped the package and charged me the full amount.
i contacted them asking if i was still expected to fund the shipping even though they shipped it AFTER i requested a refund (which was granted). they have yet to contact me.

in another instance, they told me a total of a purchase was $5 and then the receipt said $90 after i placed the order. just so much trickery.

i do not trust them and the underwear is not even that great. i got better seamless pairs at marshalls (6 pairs for $8).

I got 4 pairs of undies for free and I love all of them, space cat pattern being my fav :)
Very nice material similar to a swimsuit, they hug my curves very nicely and they are unbelievably comfortable.
I also got a sports bra, the material is the same and also very comfy but the one problem I have is the straps sliding down my shoulders, not sure if it's the bra or my shoulders though.

I received all of my products from Cheek Boss and when I say that they are truly great products , that is exactly what I mean.The fabric and designs on the underwear are really nice, I love it! I was never skeptical because they have great reviews and ads. The ads is what pulled me in. I truly recommend Cheek Boss if you want your Cheeks to look great in underwear. Me and my husband love these. Thank You Cheek Boss, You will have a forever customer in me.

I'm in love... I just received my 4 pairs, I signed up for the VIP monthly mystery.. omg I am so in love these undies are EVERYTHING. they don't roll down, they dont crawl up, you cant see them under leggings. There super smooth and comfortable but at the same time they don't make my jeans, sweats any of my pants slide down... they are magical undies. All I can think of is comparing them to the pants in the movie "sisterhood of the traveling pants. Thank you so much for building a product with us bigger girls in mind. I could kiss their feet.

Cheekboss has a customer for life! The quality and comfort of their underwear is unmatched. The prints are beautiful and fun! They have consistently good prices and great sales.

Buyer beware! I loved CheekBoss' boy shorts, and after ordering 8 pairs in December 2024, I went to order more of the exact same product in February 2025—same style, same size, same color—and they are a completely different cut than the first 8 pairs that I purchased. They are 3/4" shorter all around. I contacted customer service and was given a horrible run-around about how "each pair is hand-cut and there are slight variations." This variation was not at all "slight"—it felt like they were the wrong size or a completely different style. Maybe if it were an eighth of an inch off, you could consider it slight, but all 5 new pairs are 3/4" shorter in the leg openings and from the waist to the gusset—it makes for a totally different style of underwear. I pointed this out and I was told that you can't measure the difference with them laying flat... which makes zero sense, because you cut garments laying flat—it is literally how they are sized. If you can't measure a garment laying flat, how can you measure it? They offered no answer to this question. I used to LOVE this product, but this recent batch that I received are absolutely horrible—if I had received this product the first time, I never would have ordered again. I was considering placing another order with one in a Medium and one in a Large, along with their size protection, but I was afraid if I had to exchange a size that I would be sent another garment that didn't match the size it really should be. To this, customer service told me that if I can't accept variation in sizing, then maybe I'm not a good fit for their products, which absolutely boggled my mind—why do they even have sizes if they just produce whatever size garment you want to, with no standards. I will note that there was no messaging about an updated cut or style on the website when I ordered either. I was just shocked that they felt this was an acceptable practice. The only reason I've even given a single star is because I absolutely loved the original product—I'm just so incredibly disappointed that they seem to have zero quality control over the sizes of their garment, and I think more than anything, I'm just flat-out appalled that they think this practice is perfectly ok.

Fits incredibly well - snug without being tight. Buttery soft - it barely feels like I’m wearing anything. The patterns are cute and unique. Really happy with the quality of breathable fabric on a larger body where I don’t have to sacrifice style for comfort or vice versa.

Will be excited to stick to the subscription going forward!

One of cheekboss’ points is that underwear needs to be replaced every few months, and this is definitely the case for these panties. I dislike the fact that these garments are extremely disposable and contribute to global waste (and potentially other problems). It’s just not sustainable. I bought a handful, and loved the patters and feel of the panties, but after a few weeks of wear, the material starts to stretch and the stitching (more like gluing) comes apart. I took really good care of them - one step away from hand washing them in my sink. Always air dried them, used cold water, used a laundry bag… they still turned useless, and they are made this way on purpose so you need to replace them. I don’t think you need to replace your underwear every few months, you just need to keep up proper hygiene and wash your clothes. Why give in to disposable clothes? Especially when they’re not even cheap! They’re costly for their durability and cheap construction - they’re literally glued together rather than stitched due to the thin, stretch fabric. The service was fine, not knocking that, just their product. It’s also a little sketchy that they have no reviews on their site.

These panties feel and fit amazingly!! The process was so much fun! I honestly couldn’t decide which ones to get! I decided with the cute cell phones and the pink with green olives! Both pairs are soo vibrant! I bought during a promotion! The price was very affordable!