Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
3,1
4 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Danny and Wayne were impeccably polite, friendly and helpful. They tested the chair and helped with the aligning of the rug were the chair was positioned. They couldn't have been more helpful. We are most satisfied with them.
Extremely poor communication and unprofessional conduct, that should be investigated further. The company relies on threatening language and makes legally incorrect claims. If they can, they will try to bully you unless you can instruct legal force. Be warned.
Terrible. And you'll get intimidating letters from a debt collecting firm if you raise a dispute and refuse to pay the fees in protest - with hefty additional charges added in as punishment. In my case, several people on our development raised complaints about their failure to manage it and deal with our complaints. Surely, if they fail to honour their side of the legal agreement (non compliance), they have no right to charge fees? In the real world you only pay for a service you receive. No wonder it's called 'Fleecehold' . The sooner the system is reformed, the better.
I have been in dispute with the Director/Owner of Charterhouse Property Management (CPM), as well as Priority Business Solutions Ltd, for over 3 years.
I have been refusing to pay their bills on the grounds of no apparent authority for their actions/overreach, poor service, refusal to facilitate Annual General Meetings, refusal to provide open book accounting/justify their bills, refusal to visit site, failure to apply due diligence/control over the work and billing of contractors, their raising additional unexplained bills/annual charges, their refusal to provide proof of site insurance that residents are charged for, their refusal to consider complaints, …
I have raised my issues with the Royal Institute of Chartered Surveyors (RICS), CPM’s affiliated professional body, pressing for CPM’s removal from RICS. RICS have advised that CPM’s ‘customers’ have no contract with CPM, suggesting that CPM’s often threatened legal action is an empty threat that cannot be enforced. With that, I invited CPM to take court action against me but they appear afraid to see CPM’s circumstances and practices exposed to the court.
RICS have insisted that CPM initiate a 2-Tier complaints system. While CPM have done this, they have refused to advertise this to CPM ‘customers’. So, if dissatisfied with any aspect of CPM’s involvement (and I am aware that a very high percentage of ‘customers’ are), do not complain to RICS (as advertised on their website) but instead complain to ‘The Property Ombudsman’.
After my initiating small claims action against CPM they have repaid funds transferred to them erroneously/inappropriately when I took ownership of my home. While CPM have written to advise that funds were repaid to me ‘strictly on a commercial basis’, I would argue it was in order to prevent their dealings being exposed to the court. While CPM avoided this, I am hopeful that their threats to take court recovery action against me for withholding payment is more than just bluster, and they afford another opportunity for me to seek legal intervention - for the good of myself and many others!
I hope the above informs your investigations/assists your complaint/helps you in seeking resolution and/or legal advice. While I will continue to fight on, I’d encourage others to join me in taking CPM to task. With collective action we can ensure accountability and bring about positive change.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
