Channel Escapes Omdömen 

77
•
TrustScore 5 av 5

4,9

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Everything was arranged for us, even as far as the tickets for the excursions. Nothing was left to chance. As first time visitors to the island, and not knowing about anything there, this company cove... Se mer

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Betygsatt 5 av 5 stjärnor

The staff at Channel Escapes have gone the extra mile to chase compensation due from the airline following a flight cancellation from Jersey in June due to fog. Having drawn a blank myself they steppe... Se mer

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Betygsatt 5 av 5 stjärnor

Easy online booking with just one telephone call to clarify flight times. 5 day trip was very well organised, everything went to plan. Hotel was very good quality with excellent service and courteou... Se mer

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Betygsatt 5 av 5 stjärnor

We've recently returned from a holiday to Guernsey organised by Channel Escapes. Everything went smoothly the trips they organised to Herm and Sark went without a hitch. The tickets for the ferries,... Se mer

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Företagsinformation

  1. Researrangör

Skrivet av företaget

We’ve selected the best offers throughout the Islands and combined this with everything you need to make your Channel Islands break exceptional. Choose from our selection of handpicked hotels, each to be customised with your preferred departure airport, ideal dates and duration of holiday, and packaged with added-value extras for the complete holiday experience


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

77 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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4,9

Alla omdömen

(77)

8 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Good all round service

Good all round service. Very helpful and knowledgable
Thank you

20 december 2023
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Svar från Channel Escapes

Thank you for your kind review. We're so pleased to have helped, and we hope to hear from you again soon.

Betygsatt 5 av 5 stjärnor

Guernsey Short Break

Nothing was too much trouble, we contacted Channel Escapes by email about a 5 night break to Guernsey. 1 email and a short, easy phone call later, we had booked flights, a hotel and transfers. The hotel chain was recommended by Channel Escapes, but on arrival we had been upgraded to a sister hotel. A brilliant stay, will definitely use Channel Escapes again and return to Guernsey.

5 november 2023
Omdöme utan inbjudan
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Svar från Channel Escapes

Thank you for your very kind review. We're so pleased that everything went well, and we'd love to welcome you back on your next trip to Jersey or Guernsey!

Betygsatt 5 av 5 stjärnor

Jersey holiday.

Recently visited Jersey for the first time and I wasn’t disappointed. Stayed for a week at the Royal Yacht Hotel in St.Helier with a room upgrade included. The hotel accomodation, food and location were all excellent.
Flights, transfers, hotel and island tour were all included and transparent when the holiday was booked.
Channel Escapes confirmed the holiday and payment details and kept me updated throughout.
Booking with Channel Escapes was very easy and they offered a wide choice of hotels and locations, their customer service was excellent.
I recommend Channel Escapes if you are planning a holiday in Jersey or Guernsey.

27 oktober 2023
Omdöme utan inbjudan
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Svar från Channel Escapes

Thanks very much for your review. We're so glad your Jersey trip was so enjoyable and we'd be delighted to welcome you back anytime!

Betygsatt 5 av 5 stjärnor

Easy for the customer

Easy for the customer
All done for us

20 oktober 2023
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Svar från Channel Escapes

Thanks very much for your review and we'd be glad to welcome you back anytime :)

Betygsatt 5 av 5 stjärnor

Recently returned from a break to…jersey break

Recently returned from a break to Jersey. All contact with staff at Channel Island Escapes were well received & even when a few hiccups were identified these were soon rectified by Susan. Car hire, hotel & whole experience was very positive & would definitely recommend to friends & book with them again. Makes a pleasant change to receive such good service.

12 september 2023
Omdöme utan inbjudan
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Svar från Channel Escapes

Thanks very much for your review. We're so glad everything went well and don't hesitate to come back to us in the future!

Betygsatt 5 av 5 stjärnor

Excellent 3night break in Jersey

Recently returned from a 3 night break at the Royal Yacht hotel in St Helier Jersey. Flights, transfers and hotel arranged byChannel Escapes. It was an excellent holiday, the arrangements were efficiently done, the staff at Channel Escapes friendly, helpful and efficient. The transfers were on time and the driver very pleasant. The hotel excellent and the room upgrade made it even better. We will certainly use Channel Escapes again.

13 oktober 2023
Omdöme utan inbjudan
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Svar från Channel Escapes

Thank you for your very kind review. We're so pleased that everything went well, and we'd love to welcome you back soon on your next trip!

Betygsatt 5 av 5 stjärnor

Christmas Break.

Very helpful and efficient.

11 oktober 2023
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Svar från Channel Escapes

Thank you for your review - we look forward to continuing to assist between now and your Christmas break!

Betygsatt 5 av 5 stjärnor

Great service

When I first booked it was at a weekend and Luke ? Was charming and helpful. Had to amend my booking and Susan was amazing ! Will thoroughly recommend Channel Escapes

10 oktober 2023
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Svar från Channel Escapes

Thanks very much for your review - we'll pass your kind comments onto the team :)

Betygsatt 4 av 5 stjärnor

Great destination

Great destination, however when we arrived at the hotel they had no reservation for us!

I don’t know if it’s Channel Escapes or the hotel who were at fault but someone failed to be thorough. Fortunately, the hotel made a room available for us.

We were booked on a vineyard tour where we were picked up at the hotel. The bus was half an hour late so rang the bus company to check there were still coming. We mentioned to the driver that we’d been waiting so long he just said our allocated time was far too early so he obviously had a different time on his schedule.

Flights, accommodation and food were great. Transfers and boat trip good also.

All in all a good holiday but more attention to detail needed.

3 september 2023
Omdöme utan inbjudan
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Svar från Channel Escapes

Thank you for your review. We'll pass your comments onto everyone involved for their attention, and we're glad that overall you had such a lovely trip!

Betygsatt 5 av 5 stjärnor

Great price and superb service from all…

Great price and superb service from all members of the team

28 september 2023
Omdöme utan inbjudan
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Svar från Channel Escapes

Thank you for your review. We are glad to learn that everything went well and don't hesitate to contact us in the future if you decide to return :)

Betygsatt 5 av 5 stjärnor

Efficient and helpful company

Efficient and helpful company to deal with. Good choice of hotels. Everything went to plan on our holiday due to their organisation.

23 september 2023
Omdöme utan inbjudan
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Svar från Channel Escapes

Thank you for your review. We are so pleased to know your trip went so well and we'd be glad to welcome you back soon!

Betygsatt 5 av 5 stjärnor

My husband & I recently booked a…

My husband & I recently booked a holiday to Jersey via this company. I had to contact them concerning a query over the flights. They were very professional, friendly & efficient and dealt with my query in a timely matter. They didn't make me feel that my query was insignificant. I would recommend this company 100 per cent.

13 september 2023
Omdöme utan inbjudan
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Svar från Channel Escapes

Thank you for your kind review. We are so glad that we were able to assist with your last trip and we hope it was a lovely visit!

Betygsatt 5 av 5 stjärnor

Great booking experience

Good communication, friendly, knowledgeable and always available.

23 september 2023
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Svar från Channel Escapes

Thank you for your review! We hope you are looking forward to your trip and please don't hesitate to get in touch at any stage.

Betygsatt 5 av 5 stjärnor

Channel Escapes

My wife and I decided we would like a 4 night break in Jersey, unfortunately, trying to book on line showed there was no vacancies at our selected hotel. We phoned Channel Escapes who contacted the hotel direct and managed to arrange a booking for us for the dates we wanted.
Channel Escapes were very professional and called back the same day.
Whenever I've called them the phone was always answered with no 'sorry we're busy at this time, please call back' messages.
I've already contacted them to arrange another break.

26 september 2023
Omdöme utan inbjudan
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Svar från Channel Escapes

Thank you for your review. We're so glad your trip went well and we'd be glad to welcome you back in the not-too-distant future!

Betygsatt 5 av 5 stjärnor

Jersey holiday

Lovely holiday in Jersey organised through channel escapes, great value for money and great service with nothing too much trouble. Was upgraded to a balcony room with fantastic view of air show on Thursday.

11 september 2023
Omdöme utan inbjudan
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Svar från Channel Escapes

Thank you for your review. We are so pleased you had such a good trip - the air show sounds like the icing on the cake!

Betygsatt 5 av 5 stjärnor

Brilliant holiday

Brilliant holiday. Thoroughly enjoyed it and the staff were friendly, professional and approachable. Would recommend.

17 september 2023
Omdöme utan inbjudan
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Svar från Channel Escapes

Thank you for your review. We'll pass your comments on!

Betygsatt 3 av 5 stjärnor

Average service

Just returned from a 4 night stay in Jersey and can recommend Jersey as a destination. I booked through ChannelEscapes and the process was easy although I think we were sold a hotel that was not really what I was looking for and subsequently on returning have emailed my feedback directly but not had a response.

Since writing this review I have now received a email response from Channel Escapes who have sent our concerns to the hotel.

8 september 2023
Omdöme utan inbjudan
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Svar från Channel Escapes

Thank you for your review. We understand our Customer Care team are liaising with you and with the hotel and will be in touch directly.

Betygsatt 1 av 5 stjärnor

This company excludes single solo travellers from searching on their website for a holiday to Jersey travelling as a single person

This company does not let you search on its website by putting a 'single' person wanting to travel by yourself.I tried to search for a holiday to Jersey for one person but channel escapes' website will not let me or anybody change '2 people' to one person travelling so only allows searching for a holiday to Jersey for '2 adults'.I have tried to search but there is nowhere on the website to change '2 people' to one person travelling! Every other website I've looked at, eg. Travel Republic, Expedia, Kayak, etc have a facility to change 2 people to one person when searching for a holiday so thus allow single people to search.If you yourself try to search channel escapes' website as a single person, believe you me you will see that you're not allowed to do this so hence, looking at channel escapes' website will show you the tangible evidence/tangible proof that you can't search for a holiday to Jersey as a single person - their website is the proof of what I am saying - everybody who looks at the website can actually see what I'm saying is the truth.Therefore, the actual truth, the facts for everybody who looks at channel escapes' website to see, are that channel escapes' website excludes single people from searching for a holiday to Jersey!
I tried to post a review re this before but in different words & channel escapes didn't like it & tried to get it removed so basically channel escapes are trying to cover up & hide something that is tangibly there on their website, i.e. you cannot search as a single person for a holiday to Jersey because their website won't allow that.... Furthermore, if we halve the 2 adult person prices the website quotes, in this current climate even though prices have risen, channel escapes' website prices seem quite reasonable. Hence I was thrilled at their prices, so because the website wouldn't let me search as a single person, I phoned channel escapes only to be totally then disappointed when they said it doesn't work like that, so you cannot get those prices as a single person......
Furthermore, when I phoned, they were meant to phone back with some options of price quotes for a holiday to Jersey for one person but they didn't phone, yet they said they'd call back within the same day!!!!!
If you check their website, you'll see it won't let you search for a holiday for one person travelling alone!....Assuming we all travel as a twosome is unfair,
excludes singles from searching their website at our leisure to view holiday options!......Being truthful about their website is legal because if you check their website you'll see I am telling the truth because you'll see it only shows holidays for 2 people & will not allow single people to change a search option in order to search for a holiday for one!!There is no option on channel escapes' website to search for a holiday to Jersey one, so their website excludes single people from searching for a holiday to Jersey for one.
We are living in this age of technology where most things have to be done online. When I search online I really don't want to be made to feel inferior for the fact that I'm single, a solo traveller.Nevertheless, this company channel island escapes made me feel inferior, excluded & upset me because it assumes everybody is a 'twosome' & not single.... The company assumes everybody travels on holiday in 2s & never as a solo traveller.
If you look at channel escapes' website yourself and try to search as a single person, it won't allow you to do that; it won't allow you to change '2 people' into one when trying to search for a holiday to Jersey, as I've mentioned....We are in an age of technology where most things are online so for anything you want, you absolutely have to search online.However, channel escapes' website prevents me & other single travellers, single people, from doing so. Channel escapes' website prevents me due to this 'actual true fact' that it won't allow, won't let me or anybody search for a holiday as a single person! Hence, the way channel escapes have set up their website prevents single people from accessing it, prevents us from searching for a holiday to Jersey travelling as a single person(as you can clearly yourself see if you try to do this on their website).So, I'm hindered in today's 21st century technology & this is a fact which if, as mentioned, you look at channel escapes' website you'll definitely see for yourself as documentary/real tangible proof re everything I'm saying in this truthful review of my experience with channel escapes.

and if you do eventually speak to them on the phone their offer prices are not half of the two person price quoted...they're still a lot more expensive.So their reply to me is very vague and it doesn't say we are sorry that we sting solo travellers on price so don't treat us fairly.

21 juli 2023
Omdöme utan inbjudan
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Svar från Channel Escapes

Thank you for your review. Our website offers are based on 2 sharing, and any individual, family, group or long stay quotes are always available by telephone or email. Please feel free to get in touch and our team will be happy to check anything for you.

Betygsatt 5 av 5 stjärnor

Top class services.

Just returned from a week's holiday in Guernsey booked through Channel Escapes. It was first time booking with them - everything was excellent from start to finish. They provided excellent advice re accommodation, trips to Sark and Herm, car hire, flights. Their customer service staff are very knowledgeable and were very easy to deal with. We had brilliant weather for the duration of our holiday although I'm not sure Channel Escapes can take credit for that. Would definitely recommend their services.

21 juli 2023
Omdöme utan inbjudan
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Svar från Channel Escapes

Thank you for your review. We're so pleased that your trip to Guernsey went so well - we'd be glad to have you back anytime (and we'll always do our best for nice weather!)

Betygsatt 5 av 5 stjärnor

Excellent service at all times.

The team were excellent at all steps of the booking process. Problems we had with Easyjet were dealt with quickly and efficiently.
It was a pleasure to book with Channel Escapes, I would definitely recommend using them for your trip.

21 juni 2023
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Svar från Channel Escapes

Thanks very much for your lovely review - we're really glad your trip went well and that we were able to help with the Easyjet challenges!

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