Cdergroup Omdömen 

This shark loan company shouldn't exist. In most of the European countries this is ilegal job. Apart from the stressful text message's they're giving you every day. In some cases they're sending you two messages per day. I can't wait to see them in person I'm very excited

I don’t understand how people still view this company as legitimate. They are like loan sharks but worse. They are crooked and corrupt. They use aggressive forceful methods and prey on the vulnerable. Not one honest employee. Ignore all their threats. Don’t waste your time complaining they don’t care. The ombudsman also doesn’t help you . Just ignore their empty pathetic threats.

Received many letters to old homeowner which I returned as not at this address. Finally phoned as I am totally fed up of receiving more. Lady on the phone was rude and over spoke me constantly, then when I said I will not be sending them any of my own personal data as 'proof' they terminated the call. I do not appreciate being spoke over, spoke down to and then hung up on without resolution. Absolutely terrible communication and I will be finding out who I can escalate and report this company too, constant letters to my home address unless I give them my data is harassment. I have nothing and have never had anything to do with the previous owner of my house.

Tried to take money from my account
Bank stopped the payment as suspicious
No contact from Cder group via text or post
Called Cder they want reference number which I haven't received obviously
Bank are treating it as fraud and will contact Cder fraud unit

So bad. Rude, unhelpful. place the burden of proof on me to prove I’m not the person on their letter and won’t make a simple phone call to the landlords to try and resolve the situation. Surely this is wrong.

They owe me money and won't respond. Said they'd relay the payment I've made on a debt that was cancelled. These lot con artists do not pay money to them

Rude, Aggressive, give false information, contact your council to help you if it's a bus lane fine

⭐ ——0 —STAR — Extremely Disappointing and Distressing Experience

This has been one of the worst customer-service experiences I have ever had in the UK.

I dealt with a member of staff named Doran, and I was extremely shocked by the way I was spoken to. The tone, attitude and language used towards me were, in my experience, completely unacceptable and deeply disrespectful.

I have never experienced such rude communication from someone dealing with members of the public. Instead of trying to understand the situation and resolve the matter professionally, I felt pressured, intimidated and treated without basic dignity or respect.

People can already be under enormous financial and emotional stress when dealing with these kinds of issues. There is absolutely no justification for speaking to customers in a rude, aggressive or intimidating manner.

My experience has left me extremely stressed and disappointed. A company dealing with members of the public should have clear standards for professionalism, communication and respectful treatment of customers.

I strongly believe CDER Group needs to seriously review how its staff communicate with people and how complaints about customer treatment are dealt with. The relevant authorities should also look carefully at the experiences being reported by members of the public.

My experience with Doran was completely unacceptable. I would never want another person to be treated in the way I felt I was treated.

⭐ 1 star — only because zero stars isn’t an option.

This company is harassing people. The whole team is in it together. Everything written on their site is a lie about helping people. Even if you explain your vulnerable and financially struggling. The don't care you can even be on edge of life the will not care. Its a shame they are making people with mental illness feel miserable and stressful then helping.

Staff are very inconsiderate and unprofessional. If you call customer care, they will direct you to the staffs that clamp your car, and likewise the staff as well. Very unprofessional

They sent me a text saying I have an outstanding bill, which is bs.
Suspect it's a scam text so didn't click the link.
No prior mailings to my address, so it's a phishing expedition.
If you get a similar text do not click the link.

These people are unprofessional, tell lies and misinformation. They are rude and put the phone down on me when I tried to challenge their harassment of a vulnerable woman with a severe mental disorder. I also spoke directly with one of the enforcement officers who answered the phone aggressively and spoke like a roadman. This is not how you deal with vulnerable adults.
All of this for a TV licence.

It is imperative that regulatory bodies and the government scrutinise companies operating in this manner, as their current practices appear to be inconsistent with the principles of a democratic society.

I initiated a dispute regarding my account several weeks ago and, despite sending three follow-up emails, I have yet to receive a response. Furthermore, my outstanding balance has inexplicably increased during this period. Such tactics exert undue pressure, bullying and are particularly detrimental to the British public, especially amidst the current cost of living challenges.

A representative from an enforcement agency, with whom I spoke by telephone, acknowledged the need for increased regulation of companies such as CDER. This individual shared a concerning anecdote about an elderly person on a fixed pension who was driven into significant debt without adequate support, highlighting systemic flaws within the current framework. Terrible organisation taking advantage of people.

Appalling company, extremely unhelpful rude staff. I received a demand fo payment that I do no owe, explained this. Response? Not our problem , are you going to pay now? Very threatening attitude.

i would give 0 stars if i could

I received an enforcement notice for TFL on the 27/7/26 for 2 unpaid TFL penalties on the 19th dec 2025 -even though I have an auto pay, which has been in force since 2015, I contacted CDER group and the man on the phone was really pleasant and advised me to contact TFL - TFL weren't interested as it had gone to court, it turns out the 1st penalty notices were sent out to my old address on the 27th Feb26 and returned as "unknown at this address" on the 2nd March2026, (I moved on the 28th Feb) 9 weeks after my auto post failed!!!! The other ones were sent on the 27th March 2026 also returned on the 4th April as "unknown at this address" my vehicle registration was updated to my new address on the 3rd March. This went to court without me even knowing I had these penalties - I have an auto pay and travel in and out of London on a regular basis! Many times since the 19th December 2025.
I contacted the court, they were very helpful and advised me to fill in a PE2 & PE3 form for each penalty, they emailed the forms to me and asked me to return them asap and advised me to contact Cder group and explain to them what was happening - however the man on the phone was aggressive and nasty and shouted over me trying to explain to him what had happened, before telling me I was clearly a crook and trying to avoid payment and hanging up on me! I was so frightened they were going to turn up at my house in a threatening manor - I went on line and paid the full amount

I would have given 0 stars but wont let me, I tried to sort a payment plan as I am disabled and only have income based on that but the baliff Mr wyte said he was going to break in to my flat with a locksmith and take mine and my daughters possessions, my daughter is 12, I know i owe the debt and offered payment but still the same outcome, local authorities should stop using these scum people the harassment is terrible

This company needs to be shut down immediately.

I worked in customer service for 10 years and this is shocking!

I have spent time reading up on Citizens rights and legal due process. I would advise you to do the same before calling.

Calls are recorded but i guarantee you will not be able to receive the recordings because employees lie and threaten to force payment. When you highlight that something they've said is incorrect or even illegal they become aggressive and quick to hang up.

They will tell you incorrect processes and information in-order to trick you into paying on their terms.

Contact your claimant and speak to them directly.

Report this company to the financial-ombudsman the first chance you get because they verge on criminal.

I have told this company numerous times that I am vulnerable and stated law they cannot legally come into my home due to this. They still continue to harass me and tell me they’ll come into my home and seize goods without the proper warrant and despite me also informing them I have Citizens Advice dealing with this they still bully and harass causing extra stress. Not surprised on the one star rating and have already gone to the ombudsman requesting financial compensation for the stress and anxiety they are causing me. If they tell you CA can’t help they’re lying and if they only have a warrant of control they cannot legally force or bully their way into your home. Look up your rights, what they can legally do is limited and they will bare face lie to you to scare you

Have been chasing me wrong debt linked to someone who I have no record of ever living at my property. I, in response, provided coucil tax to prove I am not said person. They still send a baliff anyways, who was, very professional but still decided to bang my door down while my kid was sleeping.

Am now in the process of making a formal complaint with aim to escalate under the Protection from Harassment Act 1997 and for this continued harassment of me and my family.

Thieves!
This company it’s absolute scam!