Outstanding customer service! My order took longer than expected to ship so I contacted the company online and received an immediate reply explaining the delay and when it will ship. I purchase... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been buying iPhone cases from Dux Ducis for years. They never let me down and protect my phone as well as possible. I have never used a protective screen, as I don't like them, and have always... Se mer
I made a mistake when ordering two cases. Anna was extremely helpful in getting the cases changed out and new cases ordered. When the cases were held up in customs, Anna's response was clear and dir... Se mer
I’ve been shopping and buying cases for my iPhones from Cases.com for over 15 years and keep coming back every time I need a new one. My personal favorites are the leather book-form card cases for iPh... Se mer
Företagsinformation
Skrivet av företaget
Mobile cases and accessories store.
Kontaktuppgifter
4,2
Bra
2 tn omdömen
Har besvarat 71 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fast & Great!
Cases arrived in a timely fashion and are great quality!
Very happy Customer!
18 januari 2025
Half a month long scam
Took 16 days to arrive, overpriced, screen protectors kinda scammy, would not reccomend
18 januari 2025
Svar från Cases.com
Dear Rook,
I hope this message finds you well. I am writing to sincerely apologize for the delay in the delivery of your case. We understand that it was expected to arrive within 10 days, and we regret that it took longer than anticipated.
We strive to provide our customers with timely and efficient service, and it is disappointing when we fall short of these expectations. Please rest assured that we are actively working to improve our processes to prevent such delays in the future.
Thank you for your patience and understanding. If there is anything else we can do to assist you, please do not hesitate to reach out.
Cases.com Support
Fantastic customer service
21 januari 2025
Svar från Cases.com
Dear Janine,
I hope this message finds you well. I wanted to let you know that your order has been delivered to your mailbox as of February 3rd.
We sincerely apologize for the delay in delivery. We truly appreciate your understanding and patience during this time.
Thank you for choosing Cases.com.
THANK YOU IT WAS GREAT
21 januari 2025
Svar från Cases.com
Nicole,
Thank you for sharing your feedback. We’re sorry to hear that the case didn’t meet your expectations. We kindly suggest double-checking that the case is compatible with your specific phone model, as this might be the cause of the issue.
If you still experience problems, please don’t hesitate to reach out to our support team. We’d be happy to assist you in resolving this and finding the best solution.
Your satisfaction is very important to us, and we’re here to help!
The product (case) high quality and…
The product (case) high quality and exact fit. Also had to call company regarding shipping, Very professional and very helpful and pleasant on answering my questions. Will definitely purchase another case when needed!!
18 december 2024
The site has great selections and pricing
The site has great prices fast shipping. It’s gonna be my new go to site for cases.
Got the iPhone 16 Pro cases but then returned them because I got the 16 Pro Max instead and the return process was so easy and seamless.
19 december 2024
Case fits great
Case fits great! We struggle to find cases for Verizon phones since they are just slightly different. This is the second case we have gotten through cases.com.
18 december 2024
Anna was very responsive and offered…
Anna was very responsive and offered alternatives to my initial order which in fact worked out even better than I expected.
The quality of Piel Frama is unsurpassed and I couldn’t be happier with my purchase.
18 december 2024
Good quality phone case and excellent…
Good quality phone case and excellent customer support!
16 december 2024
Omdöme utan inbjudan
Terrible communication took forever for…
Terrible communication took forever for delivery
18 november 2024
Svar från Cases.com
We apologize for a slight delay in delivering your order.
I Bought 4 Cases Before Finding
I Bought 4 Cases Before Finding
Cases, The Case Is A Perfect Fit. I'm So Happy And Pleased With My Purchase. Details Wete Exact On Website. I'll Be Shopping Cases Fot My Phone Cases. Shipping And Tracking Arrival We're Precise.
Delivered As Updates We're Provided. Absolutely Love ❤️ CASES, Thank You 😊
19 november 2024
The cell phone fit well but it is very…
The cell phone fit well but it is very hard to turn it on and off. The side button are not raised enough. Do you have a suggestion
18 november 2024
I emailed about my order They did extra
I emailed about my order. Decided to put phone info and whoever replied actually checked to see I needed larger holster AND updated the order. I did nothing. Thanks for great service. i would have cancelled if it didnt fit and went elsewhere so thank that employee
18 november 2024
Good selection
Good selection. Good prices. Quick service. Seems well constructed. Enjoying the new case so far.
18 november 2024
Good selection of cases and accessories
Great selection of cases. The USPS was slow and late to deliver but that is no fault of cases.com. Just wish they offered other shipping carriers.
12 november 2024
I have been buying cases from Cases.com…
I have been buying cases from Cases.com since 2015 for myself and family presents. They never disappoint! They have been very helpful and stay in contact if there is a delay of product. I will continue to buy from this website. It started with the Apple iPods and then IPhones. Love all the Piel Frama cases we have.
7 november 2024
Great magnets cover and the suede cover…
Great magnets cover and the suede cover fantastic. And wallet great idea hold everything
7 oktober 2024
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
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Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.