Callum and his colleague at carpetright Epsom very kindly again donated some carpet tiles for our cat charity. The carpet is such good quality and the cats in our care love to sleep on the tiles! When... Se mer
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102 High Street, KT19 8BJ Epsom, Surrey, GB
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Callum and his colleague at carpetright Epsom very kindly again donated some carpet tiles for our cat charity. The carpet is such good quality and the cats in our care love to sleep on the tiles! When... Se mer
Företaget har svarat
I wanted to use a voucher and it would not activate, the Epsom store manager went out of his way to try to help me by ringing the all for one voucher company and also tried to set up a payment card st... Se mer
Företaget har svarat
Callum went above and beyond to ensure we were able to get our carpets on time. Ours wasn't a straightforward purchase and we were very tight on time. Nevertheless, he ensured that everything went... Se mer
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Had a great shopping experience at the Epsom Outlet. Muhammad Abbas went out of the way to make sure we got what we wanted and was a very knowledgable and friendly chap. Great store, Great products an... Se mer
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Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!
102 High Street, KT19 8BJ, Epsom, Surrey, Storbritannien
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Svar från Carpetright Limited - Epsom
Awful customer service at Epsom store. Was confirmed a fitting date, took day off work and removed carpet only to wait half the day, nobody to turn up. Nobody answers phones, had to call main switch line only to be told there that carpet is actually out of stock and will be for at least another couple of weeks. In the meantime we have no carpet, dangerous bare floor with small children, and no apology. Would not recommend and will never use again

Svar från Carpetright Limited - Epsom
Callum and his colleague at carpetright Epsom very kindly again donated some carpet tiles for our cat charity. The carpet is such good quality and the cats in our care love to sleep on the tiles! When we need our own carpet replaced, we won't consider going anywhere else! Thank you Callum!

Svar från Carpetright Limited - Epsom

Svar från Carpetright Limited - Epsom
I wanted to use a voucher and it would not activate, the Epsom store manager went out of his way to try to help me by ringing the all for one voucher company and also tried to set up a payment card style payment code as well. we could not fix the issue so he gave me a good deal. I am having cancer treatment and it really gave me a lift that day receiving care and kindness in the store.

Svar från Carpetright Limited - Epsom
Still no one has gotten back to me about the runner that was badly fitted and the dodgy carpet. Again don’t use this company….they take liability for nothing.
My reply:
Hi Dean,
I’ve done that. But your company have told me the closed the case as hey take no liability for the people they recommend. So I’m not left a two creases in carpet and a runner that is already coming away from stairs.

Svar från Carpetright Limited - Epsom
Returning client to Epsom , always recommend this place to friends, great charismatic team

Svar från Carpetright Limited - Epsom

Svar från Carpetright Limited - Epsom
Callum went above and beyond to ensure we were able to get our carpets on time. Ours wasn't a straightforward purchase and we were very tight on time. Nevertheless, he ensured that everything went smoothly, despite potential stock issues and the short lead time. We are so grateful to Callum!

Svar från Carpetright Limited - Epsom
Calum was very helpful and efficient on the two occasions I visited the Epsom store.

Svar från Carpetright Limited - Epsom
Large range of vinyl, much easier to choose IRL than on internet. Salesman helpful but not pushy.

Svar från Carpetright Limited - Epsom
Excellent service in the shop, excellent work by the carpet fitters

Svar från Carpetright Limited - Epsom
The young man who first served us was attentive and knowledgeable without being pushy. He gave us our options, best advice and then allowed us to choose. Great experience.

Svar från Carpetright Limited - Epsom

Svar från Carpetright Limited - Epsom
Callum was incredibly helpful, to the extent that I can say its the best customer service I have ever experienced. Both Callum and his assistant went above and beyond to produce multiple quotes for me during my visit in-store. After sale communications were great, timescales were met for delivery, and the carpet fitters Tony and his assistant were very friendly. I will be returning to the shop soon to purchase another carpet for my new home!

Svar från Carpetright Limited - Epsom
Beautiful carpets. Great selection and staff were very helpful. Our cat loves the new carpet.

Svar från Carpetright Limited - Epsom
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