Pricing was excellent. Randeen made the buying decision easy. No pressure. The order was delivered on time and professionally. They even removed the old appliances at no extra cost.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Store was conveniently located. Sales Rep Randeen Saunders was knowledgeable; offered sound guidance when selecting the appliance. Delivery lead time was good. Delivery service was excellent. Don... Se mer
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I needed a new washing machine ASAP. I was already grumpy heading out with the wife to make another appliance purchase and be hassled by a salesman. I hate these necessary purchases however , I bought... Se mer
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Randeen, our representative, was very helpful and always wanting to help. We ran into some product availability issues and he was there to make sure everything worked out, and in the end our appliance... Se mer
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Företagsinformation
Om Canadian Appliance Source - Milton
Skrivet av företaget
Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.
Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.
Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details to make the shopping experience as pleasant as possible.
We know that buying major household appliances can feel like a big commitment, and there’s often a lot of confusion or outdated information online regarding return terms and hidden fees with Canadian Appliance Source.
Based on our recent video update (you can reference the file named "Official Canadian Appliance Source Return Policy 60-Day Returns & ZERO Restocking Fees"), we want to clear the air and lay out our Return Policy as simply and directly as possible so you can shop with complete peace of mind.
The Core Return Terms for Unused Items
- 60-Day Full Refund Window: You have a full 60 days from purchase to initiate a return or exchange.
- $0 Restocking Fees: We do not charge any restocking fees on eligible returns. - Original Packaging Requirement: To qualify for this standard return, the product must be returned in its original packaging.How to Process a Return
- Keep Your Packaging (For Standard Returns): If you simply changed your mind, ensure the appliance remains in its original box/packaging.
- Initiate the Return: Reach out to our rCanadian Appliance Source Returns Portal - https://www.canadianappliance.ca/returns or customer Service within the 60-day window (or immediately if your item arrived damaged/defective, Do not plug in or use it) and we shall process your return accordingly.What If Your Product is Damaged or Defective?
We want to make sure that you are fully aware that if your product arrives damaged or is not working, the standard policy rules above do not apply to you.
If you receive a defective or damaged appliance, you are completely exempt from the standard return restrictions; you have 48 hours from the day of delivery to report any damage or any issue with your appliance on our dedicated online support for returns at https://www.canadianappliance.ca/returns
Kontaktuppgifter
850 Main St E, Unit 9A, L9T0J4, Milton, ON, Kanada
- 9052251575
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Happy Customer
I appreciated that the range was in stock with quick delivery.
Plus I received several emails after the purchase to keep me informed.
I will refer CAS whenever I can.
Thanks, Helen
Excellent service
Shridhar made the transaction easy and the delivery guys were top notch.
I like the real time tracking system so…
I like the real time tracking system so you know when they will arrive.
No issues with purchase and delivery
No issues with purchase and delivery.
We still need to run a load.
Purchasing was fast and easy
Purchasing was fast and easy. Unexpected bonus with optimum etc.
The delivery so smooth, the product perfect and the purchase process so easy and helpful.
I will definitely be back next time I need to replace or purchase an item. I was truly worried about matching the finish of my older appliances but perfect!
The ordering process was a little…
The ordering process was a little frustrating, it took a few times to go through. The delivery men were awesome 5 stars for them!
Very Happy!
I needed something quick and they pulled it off for me.
Fast, fair price and good delivery personal.
Dealing with Pros
Very professional, not pushy sales agents. Delivery was smooth and swift. Delivery guys were Pros and know their job well.
I was vert Happy with the Product
I was vert Happy with the Product, service and the Delivery!
Recent fridge purchase
The gentleman moving the appliances in and out, treated my residence like their own. They were professional and courteous.
The sales person was also fantastic to deal with and they provided me with options within my budget.
Overall a great customer experience!!
I spoke directly with a very well qualified sales person
After having done my investigations of the type of freezer I wanted, I spoke directly with a salesman named Kiran that knew their inventory and together we could zero in on the make and model that could be delivered by the next day and had the features I needed. Within minutes I had purchased the freezer I wanted and arrange for it to be delivered the next day. Kiran didn't try to push me get something other than what I wanted. Who could ask for better service than that.
Have just purchased 3 appliances
Have just purchased 3 appliances. The salesmen were super helpful.
Seriously.. Buy from CAS.
Great price, great delivery, great location.
$400 PC Optimum Points is a great redemption savings on the dishwasher.
Amazing service by Anthony and Canadian Appliance Source.
I was looking for a new fridge and Anthony Vercillo was the consultant who assisted me. Anthony was professional, very knowledgeable and friendly. He listened to what my preferences were, knew exactly what I was looking for and within minutes had three amazing options for me. I had shopped around and read reviews but Anthony recommended the perfect fridge for me. I was so very impressed with the level of service that I was provided. I will definitely recommend Canadian Appliance Source to my friends and will absolutely be using Anthony again. Thank you so very much for being so thorough, quick and amazing :)
Got a good price and a great CSR
Got a good price and a great CSR
was disappointed I couldn’t use my Optimum points online
very good service
very good service, this is the second purches from them and they take time to help .
The best appliance buying experience I…
The best appliance buying experience I could go through. No one was able to beat the price or match it. Sales personnel were very helpful and knowledgeable. Delivery was on time and very carefully delivered. I was getting text messages for the delivery updates.
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