Unfortunately you guys selling appliances which you don’t have on stock Doing that causing confusion for many of who us who are not buying appliances every month or every day. By selling us appliances... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Jason did a great job of tracking the shipment, kept me informed and masde sure I was happy withe delievery. The delivery people arrived on time unpaked the Dryer and set it inplace, removed thev old... Se mer
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They are very accessible I looked on their site on the Wednesday picked my dryer and it was in my basement on the Friday. When ordering the dryer online I missed putting my number of my ho... Se mer
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Decided to have CAS as my go to place for appliances. Fortunately I had the pleasure of meeting and dealing with Jason Boyer. Service was great, patience by staff was commendable and delivery guy... Se mer
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Företagsinformation
Om Canadian Appliance Source - Barrie
Skrivet av företaget
Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.
Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.
Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details to make the shopping experience as pleasant as possible.
We know that buying major household appliances can feel like a big commitment, and there’s often a lot of confusion or outdated information online regarding return terms and hidden fees with Canadian Appliance Source.
Based on our recent video update (you can reference the file named "Official Canadian Appliance Source Return Policy 60-Day Returns & ZERO Restocking Fees"), we want to clear the air and lay out our Return Policy as simply and directly as possible so you can shop with complete peace of mind.
The Core Return Terms for Unused Items
- 60-Day Full Refund Window: You have a full 60 days from purchase to initiate a return or exchange.
- $0 Restocking Fees: We do not charge any restocking fees on eligible returns. - Original Packaging Requirement: To qualify for this standard return, the product must be returned in its original packaging.How to Process a Return
- Keep Your Packaging (For Standard Returns): If you simply changed your mind, ensure the appliance remains in its original box/packaging.
- Initiate the Return: Reach out to our rCanadian Appliance Source Returns Portal - https://www.canadianappliance.ca/returns or customer Service within the 60-day window (or immediately if your item arrived damaged/defective, Do not plug in or use it) and we shall process your return accordingly.What If Your Product is Damaged or Defective?
We want to make sure that you are fully aware that if your product arrives damaged or is not working, the standard policy rules above do not apply to you.
If you receive a defective or damaged appliance, you are completely exempt from the standard return restrictions; you have 48 hours from the day of delivery to report any damage or any issue with your appliance on our dedicated online support for returns at https://www.canadianappliance.ca/returns
Kontaktuppgifter
468 Bayfield St, Unit 2, L4M5A2, Barrie, ON, Kanada
- 7059996074
4,8
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service!
Great help from Rob Adams with ordering and tracking. Excellent delivery and setup experience.
9 maj 2026
Svar från Canadian Appliance Source - Barrie
Hi Karen,
Thank you for your kind review! We’re glad to hear Rob Adams was helpful with your order and tracking, and that your delivery and setup went smoothly. We truly appreciate your business with CAS and look forward to serving you again. Please feel free to recommend us to your family and friends!
CAS
Vibratory-Noise Elimination
The Midea refrigerator with two year warranty provided technology whereby constant monitoring and thermal adjustment is provided and in itself eliminates a common problem whereby frost buildup on the flanges around the cooling coils distort with resultant vibratory-noise magnification.
John Ivanyi PEng
(PS: I don't have a copy of the receipt I signed and initialled!)
16 maj 2026
Svar från Canadian Appliance Source - Barrie
Hi John,
Thank you for your feedback and for choosing CAS. We’re glad to hear you’re happy with your Midea refrigerator and its advanced cooling performance and features. We truly appreciate your business and look forward to serving you again—please feel free to recommend CAS to your family and friends.
CAS
I had shopped around for appliances
I had shopped around for appliances , but Canadian Appliance Source could meet or beat the best prices I’d found on the same products with longer additional warranty options. Sales agent Nick was very helpful
14 maj 2026
Svar från Canadian Appliance Source - Barrie
Hi,
Thank you for your great feedback and for choosing CAS! We’re glad Nick was able to help you find the right products at a competitive price with added warranty options. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your appliance needs and feel free to recommend us to family and friends!
CAS
Outstanding
I like cause they always have stock and not wait 8 to 10 weeks. Also very knowledgeable
13 maj 2026
Svar från Canadian Appliance Source - Barrie
Hi Neil,
We are so pleased you appreciate our consistent stock and knowledgeable team. Thank you for your kind words!
CAS
Svar från Canadian Appliance Source - Barrie
Hi Brian,
We are so glad you had a great experience with our purchasing and delivery teams!
CAS
Svar från Canadian Appliance Source - Barrie
Hi Mike,
Thank you for your kind review and for choosing CAS! We’re thrilled to hear that Nathan provided outstanding service and made your experience a positive one. We truly appreciate your business and look forward to helping you again in the future. Please keep CAS in mind for your appliance needs, and feel free to recommend us to family and friends!
CAS
Presque parfait sauf le service en…
Presque parfait sauf le service en français fait défaut
13 maj 2026
I ask rob to change the bill of sale on…
I ask rob to change the bill of sale on my company name but they ignored all email & nothing reply
6 maj 2026
Svar från Canadian Appliance Source - Barrie
Dear Raman Singh,
Thank you for taking the time to share your feedback. We’re sorry to hear about the difficulty you experienced with your request.
We can see from our end, the company name was changed on the order. If it is not reflected on your end, please reach out to your sales representative again.
Sincerely,
CAS
Svar från Canadian Appliance Source - Barrie
Hi Maria,
Thank you for your kind feedback and for choosing CAS! We’re glad to hear Rob was helpful and approachable throughout your experience. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your appliance needs, and feel free to recommend us to family and friends!
CAS
The company was totally seamless
The company was totally seamless, other than the fact I was half hour early……but, Randy let me in and finished the deal!
The delivery guys were fantastic!
13 maj 2026
Svar från Canadian Appliance Source - Barrie
Hi Ries,
Thank you for your great review and for choosing CAS! We’re glad Randy was able to take care of you right away and that our delivery team provided fantastic service. We truly appreciate your business and look forward to helping you again in the future. Please keep CAS in mind for your appliance needs, and feel free to recommend us to family and friends!
CAS
Excellent service
Excellent service . Tavish very helpful and knowledgeable. Delivery service and installation went smoothly and as promised.
13 maj 2026
Svar från Canadian Appliance Source - Barrie
Hi Sandy,
Thank you for your excellent review and for choosing CAS! We’re happy to hear Tavish was helpful and knowledgeable, and that your delivery and installation went smoothly as promised. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your appliance needs, and feel free to recommend us to family and friends!
CAS
I went to the store on a Sunday…
I went to the store on a Sunday afternoon without an appointment. I took a look around and then waited until one of the sales people was available as the store was busy. Luckily the first person available was Jason. He asked me what I was looking for. We went over options. We looked at this fridges in detail and determined which one was best suited for my needs. I made a decision and placed the order on the spot, making arrangements for delivery .
I don’t think I was in the store for more than 40 minutes from start to finish. Jason was very professional and quickly filled out in my order request.
Jason told me how I would be contacted for delivery on my requested date.
A day before the delivery, I received a text telling me when to expect delivery. It was a three hour window.
I was able to track my order to see where it was on the delivery schedule. I received a text saying that I was next stop on their delivery route.
Two gentleman that came were very nice and very professional and friendly, they unloaded the fridge from the back of the truck unpacked it from the box came in carrying it with straps and plugged it in taking less than five minutes.
From start to finish, the whole process was seamless. I would highly recommend. Canadian appliance source for any purchases of large appliances.
9 maj 2026
Svar från Canadian Appliance Source - Barrie
Hi Shauna,
We are so glad to hear that your experience with us was seamless from start to finish. It is wonderful to know that our team provided such professional and efficient service, helping you find the perfect appliance and ensuring a smooth delivery process. We truly appreciate your sharing your positive feedback and recommendation.
CAS
Great appliance service!
Canadian Appliance Source saved us money, delivered our washer/dryer on time, installed the unit, including dryer vent, washer connections, electrical connections and left the area clean. All this while being respectful to us and to our home. Based on our experience, I recommend Canadian Appliance Source for your appliance needs.
2 maj 2026
Svar från Canadian Appliance Source - Barrie
Hi Toby,
Thank you for your wonderful feedback! We are so pleased to hear that we could save you money and provide such a smooth experience with your washer/dryer delivery and installation. We appreciate your recommendation.
CAS
Excellent buying experience
Excellent buying experience, the online help that I received from Raj Sidhu to place my order was great. I chose my dates for delivery and installation and everything went smoothly and on time
10 maj 2026
Svar från Canadian Appliance Source - Barrie
Hi,
Thank you for your wonderful review and for choosing CAS! We’re delighted to hear that your online experience with Raj Sidhu was helpful and that your order process, delivery, and installation all went smoothly and on time.
We truly appreciate your business and are glad we could make your purchase experience a positive one from start to finish. CAS looks forward to serving you again in the future, and we’d be grateful if you shared your experience with family and friends as well. Enjoy your new appliance!
CAS
Great service from the salesman to the…
Great service from the salesman to the delivery crew.
8 maj 2026
Svar från Canadian Appliance Source - Barrie
Hi Emilia,
We appreciate your positive feedback regarding the service from our sales team to our delivery crew. We are so glad you had a great experience!
CAS
The sales rep was inforative
The sales rep was inforative, but not pressuring. The delivery was scheduled fast, and delivery team was experienced and professional.
1 maj 2026
Svar från Canadian Appliance Source - Barrie
Hi Connie,
Thank you for your review and for choosing Canadian Appliance Source! We’re glad to hear that our sales representative provided informative, pressure-free service and that your delivery was arranged quickly and handled professionally by our experienced delivery team.
We truly appreciate your business and are happy we could make the process smooth and efficient for you. We look forward to serving you again in the future. Please keep CAS in mind for your next appliance purchase, and feel free to recommend us to your family and friends!
CAS
Very efficient
30 april 2026
Svar från Canadian Appliance Source - Barrie
Hi John,
Thank you for your review and for choosing Canadian Appliance Source! We’re happy to hear you found the experience efficient and smooth. We truly appreciate your business and look forward to helping you again in the future. Please keep CAS in mind for your next appliance purchase and don’t hesitate to recommend us to your family and friends!
CAS
great service and products.
Tha salesman Sam and the delivery guys ere fantastic. They were both very patient and knowledgeable.
6 maj 2026
Svar från Canadian Appliance Source - Barrie
Hi Kevin,
Thank you for your kind feedback and for choosing CAS! We’re delighted to hear that Sam and our delivery team provided fantastic service and that their patience and knowledge made your experience a positive one.
We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for any appliance needs, and feel free to recommend us to your family and friends—we’d be happy to help them as well!
CAS
My Bosch Fridge Delivery…
My sales experience and customer service was 5 Star!
Delivery did not meet my expectations. I would like to see you offer more of a white glove option (and charge for it) where the fridge is not only connected but it is left user ready. The delivery was not in line with the money I spent on this product.
7 maj 2026
Went in dealt with Rico very polite
Went in dealt with Rico very polite, professional! Had our order put in on Sunday was delivered to our door by Wednesday no pushy sales very informative. All around excellent experience even to the delivery drivers were absolutely amazing.
7 maj 2026
Svar från Canadian Appliance Source - Barrie
Hi Shawn,
Thank you for your wonderful feedback and for choosing CAS! We’re delighted to hear Rico provided polite, professional, and informative service without any pressure, and that your order and delivery process were smooth and efficient from start to finish.
It’s also great to know our delivery team made such a positive impression. We’ll be sure to share your kind words with everyone involved.
We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for any appliance needs, and feel free to recommend us to your family and friends as well!
CAS
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.