Campbells Prime Meat Omdömen 12 292

TrustScore 3 av 5

3,2

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We haven't tasted any thing up to now, Scotch Pies, a Pork Shoulder and hefty chops and a black pudding I couldn't resist but looks great. Incredibly well wrapped and delivered by DPD (they let the si... Se mer

Betygsatt 5 av 5 stjärnor

We were so impressed with their Scotch pies, we decided to place a mixed meat order of £50 to take advantage of free delivery. Selecting items was easy from their superb web site deliver... Se mer

Betygsatt 2 av 5 stjärnor

Unfortunately the meat didn't arrive... Which is inconvenient especially at Christmas time .... However the customer services were quick(ISH) to respond, but no support at weekend if your expecting a... Se mer

Betygsatt 2 av 5 stjärnor

Quality has fallen & prices doubled in last few years. I ordered based on quality of goods when working in a commercial kitchen. First couple of orders were excellent. But now rapidly went downhill. T... Se mer

Företagsinformation

  1. Slaktare
  2. Charkuteri
  3. Fiskaffär
  4. Leverantör av köttprodukter
  5. Fjäderfäbutik

Skrivet av företaget

We are a family run business for over 100 years and are renowned for supplying an extensive range of fresh meat, fresh fish and delicatessen products to Scotland’s top Michelin star hotels and restaurants. You may have probably been to or desired to dine at a Martin Wishart, Nick Nairn or Tom Kitchin restaurant and wondered if you could enjoy the same delicious meal in the comfort of your home. It may come in as a surprise to you but we supply fresh meat, fresh fish on a daily basis to these top chefs and 1000 other top hotels in Scotland which includes the likes of Sheraton, Balmoral, Old Course, Turnberry and Cameron House. We dry age our beef for a period of at least 21 days which improves the flavour of the meat and makes it more tender thereby making it a prime quality meat which is generally preferred by top chefs. We are proud of our Scottish heritage and our very own Scotch beef brand – ‘Campbells Gold’ which guarantees the best quality meat. We have been offering the same product quality to our household customers via our website www.campbellsmeat.com which is delivered fresh not frozen straight to customers’ doorsteps across the UK mainland in one working day. All meat is traceable back to farm and is born, bred and slaughtered in Scotland with information available to customers.


Kontaktuppgifter

3,2

Medel

TrustScore 3 av 5

12 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 33 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Betygsatt 1 av 5 stjärnor

champions of Sottish produce...NOT!

So they champion Sottish produce, Scottish farms and Scottish butchery. Not in my order they did'nt. Whole corn fed chicken from France, unsmoked back bacon from the Netherlands, beef from Ireland and chicken thighs from Romania. Wonder where their haggis comes from, probably England. Nothing Scottish in my order.

27 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

For the most part, excellent.

I started my relationship with Campbells last November and for the most part, I am highly satisfied. The first products I ordered were three different cheeses, Arran smokey Garlic Cheddar, awesome. Higland Fine Cheese Black Crowdie, different but none the less very tasty, all excellent apart from the Strathdon blue cheese. Wasn't to keen on the taste of that compared to the other blue cheeses I have tried, but each to his own. Also in the pack was the Breakfast essentials bundle, pulled pork, pastrami and a free Lorne sliced sausage. Was disappointed to see that the Lorne sausage in the bundle had less than 40% meat in it but it was quite tasty unlike the sliced Lorne sausage with the high meat content. It wasn't bad but nothing like the ones I have tasted actually in Scotland. The bacon and sausages were nice enough without being spectacular. One point, there wasn't hardly any shrinking of the bacon after it was cooked indicating a low water content, excellent. The haggis and black pudding in the bundle was superb as was the pulled pork, nb. it doesn't come with any sauces which the photo hints at but the literature doesn't. The pastrami, oh my word the pastrami. Out of this world. My next order was a ribeye steak and some Gold Premium dry aged steaks. Best goddamn steaks I've ever had and I have been to more than a few high end steakhouses, so juicy and very tasty. In that order I also had some steak and blaggis pies, what a find, really nice. As I so loved their products I ordered the Turkey Breast Christmas Hamper. Turkey was fine, the pigs in blankets and turkey gravy were sublime, the pork sausage meat was responsible for the best sage and onion stuffing I've made. The ham was very nice but the fat had been removed for the most part. Definitely ordering the same next year. Just had my latest delivery, more of the gorgeously tasty pastrami, some Cumberland rings, large pork sausages chicken thighs, which were very nice with hardly any water, and some steak, haggis and peppercorn sauce pies which were out of this world better than the blaggis ones imho. They out did themselves with these. The last item was some more bacon. Oh dear! Where's my bacon? Contacted customer services by email and within 5 hours I had a reply where it was all sorted. So 5* for customer service and their willingness to accept my suggestion. Will write a different review for the sausages. All in all, fantastic. OK. Had the Cumberland now, Ok but not the best Cumberland I've had. Hardly surprising as there's only just over 30% meat in it. You would expect better from a butchers.

16 januari 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Stock issues

I placed an order for a specific product but was limited to a minimum order value for free delivery. They then wrote on the day of dispatch to advise that the product wasn't available. Very disappointed. Will not order from them again.

7 januari 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Disappointing Rib Eyes

We took advantage of an on line offer from Campbells Steaks, and so based on reviews, we thought we would give this on line butcher a try. Sadly, we found them very disappointing.

We buy and cook rib eye steaks regularly, from farm shops, independent butchers and some supermarkets, so we know a good rib eye. Ours from Campbells, were not good rib eyes.

On unpacking the chiller box, which arrived promptly by DPD and was suitably chilly, the steaks looked unattractive and "squashed" as they had been vacuum packed.

They did regain some depth once unpacked and allowed to rest, but they were still thinner than we would normally purchase when we choose the cut.

We cooked them exactly as we would every other rib eye, allowing for tge slightly thinner depth, and although they looked good once cooked, we both found they had no flavour. None at all. We could have been eating any type of steak and certainly not a prime cut rib eye steak, selling at a premium price.

Despite subsequent discount offers from Campbells, we will not be placing any more orders.

11 december 2025
Omdöme utan inbjudan
Logotyp för Campbells Prime Meat

Svar från Campbells Prime Meat

Hello, thank you for your feedback.
We are sorry to hear of the disappointment with the products ordered and will be happy to investigate this further.
Please contact our customer service team on info@campbellsmeat.com along with your order number to enable us to deal with this accordingly.
Kind regards, Team Campbells

Betygsatt 1 av 5 stjärnor

Delivery did not arrive

Delivery did not arrive. No customer service!
Tracking for package also did not work - DPD stated post code was incorrect.
Customer Service do not respond to requests for help.
There are better and more ethical suppliers out there. Seems company was taken over by a larger one. Clearly customer service is not on their agenda. AVOID this company.

The response asking me to write to their address at info etc etc is ridiculous. I had already written to that address and received NO REPLY.

The order number was Order CPM-58458

16 december 2025
Omdöme utan inbjudan
Logotyp för Campbells Prime Meat

Svar från Campbells Prime Meat

Hello, thank you for your review. We are sorry to hear of the issue with your order and it was not received. We are unable to trace a more recent order for yourself, if you could please contact our team on info@campbellsmeat.com we would be happy to assist further.

Betygsatt 2 av 5 stjärnor

Never Arrived

Unfortunately the meat didn't arrive... Which is inconvenient especially at Christmas time .... However the customer services were quick(ISH) to respond, but no support at weekend if your expecting a Saturday delivery . They have said they are arranging a refund , hopefully that comes. We have places another order for Xmas week so I have we everything crossed that it turns up when it's supposed too

13 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible Lorne Sausage

We ordered two lots of the Lorne Sausage and am afraid to say it was appalling. Full of gristle, I mean you had to spit it out, and tasteless. I had the same sausage in 2020 at a friend’s and the difference in quality is dramatic…..would not recommend it at all !

20 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible customer service

I have been getting my butcher meat from campbells for several years now, after a while I joined their "gourmet club", which gives me a free box worth upto £120 with every £690 spent, this worked ok for a couple of months, then the "progress bar" dissapeared and there was no way of knowing if I was due a free box, so i messaged, and got my " free box" with my next order, next time I asked, I was too late, then again the same, this went on for months, then I asked if I could have my free box delivered with my next order, yes, but it didnt turn up, was told I would have to ask for it again before my next order, for it to be sent with that, I am now due something like 3 free boxes, 1 of which should have been sent with my last order, I will now have to wait til my next order and ask again at least a week before its due.
Their excuse is that the "progress bar " is not working and their team has been working on it and it shouyld be fixed soon, it has not worked for nearly 3 years now, so what are the chances.
I will be making sure I get my missing free boxes then ending my subscription and going else where

4 november 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Quality has fallen & prices doubled in…

Quality has fallen & prices doubled in last few years. I ordered based on quality of goods when working in a commercial kitchen. First couple of orders were excellent. But now rapidly went downhill. Too much gristle & fat, even in basic sausage & burgers! Go to your local butcher.

5 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Worst pies ever…

The scotch pies tasted more like offal ,all four of us had to put them in the food waste.

14 september 2025
Omdöme utan inbjudan
Logotyp för Campbells Prime Meat

Svar från Campbells Prime Meat

Hello Michael,

Thank you for your feedback.

We understand that you are not fully satisfied with your order and would like to apologise for this.

If you could please contact our customer service team on info@campbellsmeat.com with more information, we would be happy to discuss this further with you.

Kind regards,
Team Campbells

Betygsatt 1 av 5 stjärnor

Really disappointed

Really disappointed, steak lorne should be called gristle lorne. Never seen steak lorne/slice with quite so many large chunks of gristle and fat which doesn’t cook down.

Black pudding full of strange strips of gristly inedible white stuff, not fat.

Sadly both are going in the bin, shame as the flavours are really nice but it’s just inedible with so much gristle

19 september 2025
Omdöme utan inbjudan
Logotyp för Campbells Prime Meat

Svar från Campbells Prime Meat

Hello Tim,

Thank you for your feedback.

We understand that you are not fully satisfied with your order and would like to apologise for this.

If you could please contact our customer service team on info@campbellsmeat.com with this information, we would be happy to discuss this further with you.

Kind regards,
Team Campbells

Betygsatt 4 av 5 stjärnor

Could do better Campbells

In terms of buying from Campbells they were great rearranging my delivery. But the packaging is awful - so much I had to just throw in the waste, not recyclable or biodegradable.
And I’ve just defrosted some of the sausages for dinner - was excited for good quality sausages only to see they’re ONLY 32% pork!!!!! That’s worse that cheap bangers from the supermarket. Won’t be buying again.

8 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Awful

We spent around £80 on meat, different types of sausages, burgers, and breakfast items, and the quality is absolutely lousy. Complete waste of money, won't be buying again.

8 juli 2025
Omdöme utan inbjudan
Logotyp för Campbells Prime Meat

Svar från Campbells Prime Meat

Hello Abbey,

Thank you for your feedback.

We understand that you are not fully satisfied with your order and would like to apologise for this.

If you could please contact our customer service team on info@campbellsmeat.com with this information, we would be happy to discuss this further with you.

Kind regards,
Team Campbells

Betygsatt 5 av 5 stjärnor

Looking good

We haven't tasted any thing up to now, Scotch Pies, a Pork Shoulder and hefty chops and a black pudding I couldn't resist but looks great. Incredibly well wrapped and delivered by DPD (they let the side down by delivering to neighbour as couldn't see the prominent two-way video doorbell. We live above retail premises) Campbell's though great service couldn't be better also less delivery charge the more I ordered

7 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Customer service

Unfortunately my delivery wasn't able to be delivered on the date requested due to unforseen issues they gave me alternative date unfortunately it didn't suit I emailed explaining this and a full refund was given
They dealt with this in a timely manner and I will not hesitate to order again. as I have done in the past as great products and great prices

5 maj 2025
Omdöme utan inbjudan

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