Order never arrived. Emailed 3 times. Never responded. Took the money and ran. Scam company - do not order from them.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I do appreciate that Calissa took many effort to ship my products I ordered to Germany. There were many problems while shipping, Calissa team helped me to change another trustworthy shipping company a... Se mer
I ordered a number of products all of which were of great quality. The calm balm with lavender has benefited my elderly father not only with a moisture barrier but the benefits of lavender helps kee... Se mer
Unfortunately my eyebrow powder arrived broken & crumbled in its packaging. Nothing else in the box was broken & it was well packaged so I’m assuming it was broken before it left the warehouse but was... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
Looking for a beauty fix in a flash? You've come to the right place. We believe in beauty made easy and fabulous made fuss-free. Welcome to Calissa. Your beauty. Your way.
Kontaktuppgifter
Storbritannien
- 03300 883765
- help@calissa.com
- www.calissa.com
3,1
Medel
479 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Was very happy with my purchase
Was very happy with my purchase, I got exactly what I order
11 mars 2021
I'm very pleased with the product
I'm very pleased with the product. Unfortunately it did take a long time getting here. I'm guessing the delay was due to Brexit.
Otherwise I'm very happy with your service.
8 mars 2021
The item I ordered was delivered…
The item I ordered was delivered promptly and is exactly as described on the website. It is also of excellent quality. Very satisfactory.
4 mars 2021
Quick service
4 mars 2021
very good quality
4 mars 2021
First time ordering from Calissa and…
First time ordering from Calissa and very impressed by their customer service already. The first shipment never arrived and Calissa shipped another one quickly after for free.
26 februari 2021
Great prices, great service!
Always buy my skin care products from this website. Great affordable prices and prompt delivery to Australia! Even during covid. Highly recommend!
25 februari 2021
I love the brushes they are great
19 februari 2021
need some assistance
Can someone from the calissa customer service team reach out and help me ! i placed an order over a month ago and absolutely no tracking updates have been made. i don’t know if i will be getting my order or if i got scammed. please help. edit : customer service has been helping so far, thank you
16 februari 2021
Omdöme utan inbjudan
Svar från Calissa
UPDATE:
Hi Biso,
I just found your email, your order was placed and dispatched on the 5th of Feb which was just under a couple of weeks ago from today (17/02/2021).
I can confirm that your order was dispatched on the 5th of Feb with our Standard Delivery, which is not tracked.
We offer customers a choice of three shipping methods: Standard, Tracked and Express.
The standard international delivery usually arrives in about 5 -15 working days. The express delivery is carried by FedEx with an estimated time arrival of 2 working days.
We are a UK based company so our delivery estimate for your order is from 12th of Feb to 26th of Feb.
If, for some reason, your order doesn’t arrive within these dates then please get in touch and we will be happy to find a solution.
I hope this helps and you get your order soon, if you have any other problems get in touch, we'd be happy to help.
Kind Regards,
David,
Customer Service.
========================================================
Hi Biso,
https://www.calissa.com/contact
This is our contact us page link above, I can't find your details via Trustpilot so I asked Trustpilot to ask you for more details so I can help find a solution, I hope that's okay.
Looking forward to hearing from you,
Kind regards,
David,
Customer Service.
US shopper
I live in Kansas, and I had never heard of this website before. Placed an order for some toothpaste and two weeks later it showed up in perfect condition. I don’t normally write reviews but I had doubts before my purchase and they were proved unfounded. Most definitely safe to shop here.
13 februari 2021
I had been looking everywhere for a small long bristle brush
I had been looking everywhere for a longer bristled small brush to replace my old loved one that split into two parts. After making another purchase where the bristles were too short. I then found one on this website and received my brush very quickly. Website clear plenty of choice.
12 februari 2021
Wonderful Company
Great, user friendly website. Post was joyously fast considering the pandemic. Received my product within a week to the United States.
12 februari 2021
I still never received my brush
I still never received my brush. And what a stupid idea to pay for a tracking number!
11 februari 2021
Svar från Calissa
Hi Maroua Rachi,
I am sorry you haven't received your order.
I've sent you an email to try an resolve this situation for you, please get in contact soon.
Looking forward to hearing from you.
Kind Regards,
David.
Customer Service.
The prices are great
The prices are great, especially with the discount. Shipping did take about 3 weeks, but hopefully in the future it will be less. I definately will be ordering again with them.
11 februari 2021
Prix incroyable
Prix incroyable. Expédition rapide et soignée. Parfait ! Je recommande.
11 februari 2021
Good product but a little pricey
Good product, but a little pricey. This was a hard-to-find item in my searches, but it was the item that I wanted. It was also shipped in a decent fashion.
8 februari 2021
Svar från Calissa
Hi Will Murray,
Thank you for contacting us via TrustPilot,
According to our records you've only purchased a shampoo from us, we don't have any records of you purchasing anything electronic, also we haven't had any emails from yourself or sent any to you regarding a return.
However, we'd be happy to help you out, I've popped you an email to help resolve the issue.
If you could get back to us, we would be happy to resolve this problem as quickly as possible.
Looking forward to hearing from you,
David.
Customer Service
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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