Please do your research before sending your baby here and follow your instincts! In 2024, my 1 year old baby girl was treated so badly at BusyBee Epsom. My child was collected with a dummy in her mout... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The staff are lovely and great. Made our child comfortable especially after challenging time for the child to settle. They really supported us. Kudos to everyone
Företaget har svarat
Here’s a polished Google review you can use: My daughter has been attending Busy Bees since January 2024, and as a Sri Lankan family, we truly appreciate their strong values in inclusion, diversi... Se mer
I not only work here as a room manager. My daughter attends here also she has shown amazing development and I believe it’s down to the staff. They do fantastic observations and are patient and kind. M... Se mer
Företaget har svarat
Företagsinformation
Om Busy Bees Nurseries - Busy Bees at Epsom
Skrivet av företaget
Busy Bees Nurseries is the UK's leading childcare and nursery provider with 390+ exceptional nurseries across the UK and Ireland.
Founded in 1983, we've always believed in giving children the best start in life. We go beyond Government standards to provide your child with a range of diverse experiences and activities to support them on their learning journey - offering rich learning opportunities and warm, caring environments that parents and children love.
With 40 years of experience guiding our understanding of what children and families want, we remain committed to providing children with the best start in life and look forward to welcoming children and parents to experience the Busy Bees difference with a nurturing and supportive environment fit for generations to come.
Kontaktuppgifter
12 The Parade, KT18 5DH, Epsom, Surrey, Storbritannien
- 01372745905
3,6
Medel
6 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 23 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Think twice and do your research!
Please do your research before sending your baby here and follow your instincts! In 2024, my 1 year old baby girl was treated so badly at BusyBee Epsom. My child was collected with a dummy in her mouth and when we got home and took out her dummy, she had an open wound injury to her upper lip with swelling and her vest was stained with dried blood. I wasn't informed of her injury whilst I was at work or at collection as no incident report was made, despite both manager and assistant manager being on duty at that time of day. I called the manager immediately and she told me a bunch of nothing and kept apologising saying she would find out more information. My daughter was taken to A&E and had a confirmed concussion with projectile vomiting. Absolutely disgusting behaviour and lack of empathy from the assistant manager Shannon at that time. Apparently the staff member Zainab working with my daughter "forgot to report the incident" after my daughter fell face first on the garden floor. I reported it to ofsted and got a refund for the month cost I paid as I didn't take my child back there again. This place can't be trusted, it makes me nauseous every time I walk past it.
1 september 2026
Omdöme utan inbjudan
Svar från Busy Bees Nurseries - Busy Bees at Epsom
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. We take all concerns seriously and would welcome the opportunity to speak with you directly to better understand what happened and discuss your experience. Please contact us at customercare@busybees.com at your convenience. Busy Bees
The staff are lovely and great
The staff are lovely and great. Made our child comfortable especially after challenging time for the child to settle. They really supported us.
Kudos to everyone
17 augusti 2026
Svar från Busy Bees Nurseries - Busy Bees at Epsom
Thank you for taking the time to share your feedback. We're really pleased to hear that you had a positive experience with us. Providing children with the best start in life is of paramount importance to Busy Bees, and we appreciate you placing your trust in us. Kind regards Busy Bees.
Inclusion of foreign nationals
Here’s a polished Google review you can use:
My daughter has been attending Busy Bees since January 2024, and as a Sri Lankan family, we truly appreciate their strong values in inclusion, diversity, and respect towards parents.
When she first joined, she was not a very confident speaker, but the teachers supported and encouraged her so much. Over time, she has grown in confidence, started communicating better, and made lovely friends.
The staff are very caring, attentive, and genuinely invested in the children’s development. We are very happy with the nurturing environment they provide and would highly recommend Busy Bees to other families.
26 maj 2026
Omdöme utan inbjudan
I not only work here, my daughter attends here too.
I not only work here as a room manager. My daughter attends here also she has shown amazing development and I believe it’s down to the staff. They do fantastic observations and are patient and kind. My daughter is very clever and it’s with thier support these changes have happened. I’m very grateful. Thank you ☺️
2 mars 2026
Svar från Busy Bees Nurseries - Busy Bees at Epsom
Dear Rachel, thank you for taking the time to review Busy Bees Nursery at Epsom. We are thrilled with the review score that you have left us. Thank you for being part of the Busy Bees family. We’re grateful for your trust and the opportunity to provide your child with the best start in life. Best wishes, Busy Bees
Great staff
So far my daughter loves coming to Busy Bees in Epsom. She has become quite close to her room staff and enjoys her 2 days with them.
12 mars 2025
Svar från Busy Bees Nurseries - Busy Bees at Epsom
Dear Michelina Colucci, thank you for taking the time to review Busy Bees at Epsom. We are really pleased to hear about your positive experience at nursery and very much appreciate having you as part of the Busy Bees family. We’re grateful for your trust and the opportunity to provide your child with the best start in life. Best wishes, Busy Bees
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