Great service! The company easily contactable to make a small change after order placed. Very helpful. Lovely items delivered.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered a Build a Box for my sister’s birthday and was really impressed with the excellent service I received. The company kept me updated on the progress of my order and were very responsive to my... Se mer
Företaget har svarat
I was delighted to have found Brown Paper Packages online. All the other gift options for delivery seemed to have edible goodies that are loaded with sugar. I wanted to send a healthy treat to a frie... Se mer
Företaget har svarat
I love the product choices - sustainable, thoughtful, and unique. However, there were issues with the website as it kept getting stuck or refused to load. The user flow only allows you to add items to... Se mer
Företagsinformation
- Presentbutik
- Leverantör av företagsgåvor
- Psykiatriska hälsovårdstjänster
- Online-marknadsplats
- Hälsocenter
Skrivet av företaget
Gift & Care Package Company
Kontaktuppgifter
April Cottage, Maidenhead Road, SL69DF, Cookham, Storbritannien
- 07703045491
- support@brownpaperpackages.co.uk
- www.brownpaperpackages.co.uk
4,7
Utmärkt
216 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
10/10
Great service!
The company easily contactable to make a small change after order placed. Very helpful. Lovely items delivered.
22 juni 2026
Omdöme utan inbjudan
Lovely packaging and good quality products
I ordered a care package for a sick relative and I was very impressed with the lovely packaging and high quality of the goods.
12 maj 2026
Svar från Brown Paper Packages
Thank you so much for the positive review. We're glad you enjoyed our products and service!
I ordered a Build a Box for my sister’s…
I ordered a Build a Box for my sister’s birthday and was really impressed with the excellent service I received. The company kept me updated on the progress of my order and were very responsive to my emails. My sister was also extremely pleased with her gift which consisted of some thoughtful and useful items. I would highly recommend this company to those looking for something different.
30 mars 2026
Svar från Brown Paper Packages
Thanks for the positiv feedback! Really happy your sister enjoyed her gift..
So happy to find this Wanderflower…
So happy to find this Wanderflower Neroli roll on scent, I had run out and could no longer get it from John Lewis. Arrived quickly, beautifully wrapped and well packaged
6 april 2026
Love the Quality of the products
Love the way you can choose such wonderful products and really personlise the gifts . And such great Quality .
We had a issue where the package got delivered to a hospital but the recipient had been discharged .I am over seas and the team did everything they could to help locate the parcel . Please to say it was and has been sent on. Really go the extra mile to help thank you
27 februari 2026
Omdöme utan inbjudan
Good Communication
any communication with the company was swiftly reponded to. The package arrived on time at its destination and was nicely presented.
16 februari 2026
Supposed to be a surprise bag
Was expecting a surprise bag it literally is what is shown in the picture a box of matches with writing on for couple to do
23 januari 2026
Svar från Brown Paper Packages
Thanks for your message, and we're sorry you are disappointed with the product. We have emailed you separately to understand your issue further and with some options to resolve this.
Excellent selection and speedy shipping.
Excellent selection and speedy shipping.
26 januari 2026
Omdöme utan inbjudan
Svar från Brown Paper Packages
Thanks for the feedback! we aim to please, and we're glad you had a great experience with us
will definitely use this service again!
will definitely use this service again!
great online experience
fast delivery
21 januari 2026
Svar från Brown Paper Packages
Thank you for the review Karen. Glad you liked the service!
Extra mile
Well priced. Prompt postage and beautifully packaged. Made my purchase feel special; thank you 🙏 x
20 januari 2026
Svar från Brown Paper Packages
Thank you for the feedback. Really glad you enjoyed your experience with us
Found myself able to get Teapigs…
Found myself able to get Teapigs limited edition which made my day! Great service and great products.
27 oktober 2025
Super quick and great customer service!
My wellbeing box was sent out very quickly. A little mix up at the warehouse meant that I actually received two, rather than one box, but BPP very kindly said I could keep the extra one. I'm therefore going to give it away to someone in the office instead, to celebrate Men's Health Week. Thank you BPP!
9 juni 2025
Omdöme utan inbjudan
Poor packaging
For the amount I paid. The box was very small so each item just looked unpresentable/thrown in the box. Each item could have been individually wrapped considering I paid for the box and wrapping and so it didn’t look pleasing but cheap. I liked the content available (very nice selection of things to add) but the packaging was very very dull. It didn’t look inviting at all.
28 mars 2025
Svar från Brown Paper Packages
Hi Nishi - thank you so much for your review. We appreciate all feedback. I'm sorry that you felt the packaging was dull. We have tried to ensure our packaging is as eco-friendly as possible and affordable so maximum value lies in your gifts. I'm sorry on this occasion that it didn't meet your expectations. We will be adding further wrapping options in the future so we will take this feedback onboard. Many thanks for taking the time to write us a review. Kind regards Helen
The gifts arrived promptly and I was…
The gifts arrived promptly and I was told they were lovely
6 februari 2025
Svar från Brown Paper Packages
Thank you Jackie for taking the time to write a review. I'm so glad your recipient enjoyed their gifts.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.