So far everything has been going ok I guess. My only negative and the reason for not giving 5 stars would be that it seems to be taking longer than I thought to settle my accounts. I have had one acco... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Brookhaven has helped me through the most difficult time in my life. I reached out to them and their staff has made my life so much easier and brighter. I would recommend Brookhaven Law to everyone... Se mer
Brad S. was very knowledgeable & patient with my concerns. He corrected my info & explained everything thoroughly. His reassuring tone & words made me feel comfortable about my decisions & hopeful fo... Se mer
Företaget har svarat
Larry G, I want to thank you for your professionalism, you were patient with me answering all my questions and distinguishing my fears. You helped me to understand not only what Brookhaven Law does bu... Se mer
Företaget har svarat
4,5
Utmärkt
380 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Respectful customer service and always…
Respectful customer service and always going above and beyond to help.
20 februari 2026
Svar från Brookhavenlaw
Thank you for taking the time to review your recent experience with Brookhaven Law Group! We’re so pleased to hear that you're receiving professional service and support from our team, we look forward to your continued program success.
Svar från Brookhavenlaw
Matthew, thank you for taking the time to review your recent experience with Brookhaven Law Group! We’re so pleased to hear that you're receiving professional service and support from our team, we look forward to your continued program success.
They answer back right away
They answer back right away
I've paid off 2 items so my fear has been put to rest
16 februari 2026
Svar från Brookhavenlaw
Renee, thank you for taking the time to review your recent experience with Brookhaven Law Group! We’re so pleased to hear that you're receiving timely service and results, we look forward to your continued program success.
Returning calls
Returning calls. Also, I received great customer service from Mr. Sherr.
Not sure of dates for all return calls.
18 februari 2026
Svar från Brookhavenlaw
Cheryl, thank you for taking the time to review your recent experience with Brookhaven Law Group and Brad! We’re so pleased to hear that you're receiving professional service, we look forward to your continued program success.
Manage expectations at the start
The process was explained but the timelines were not near close to accurate. It would have allowed me to manage my expectations differently regarding events that happened. Because of that, I was often calling in and asking for updates opposed to knowing that there really wasn't going to be any for a while.
9 februari 2026
Svar från Brookhavenlaw
Clinton, thank you for taking the time to share your feedback with us, it is valuable information for us to have as we work to craft our communications for each client. Congratulations on your recent program success, we look forward to resolving your remaining account and bring you closer to your debt-free goals.
My team is knowledgeable,they contact…
My team is knowledgeable,they contact me often but not too often. The user platform is not super user friendly.
13 februari 2026
Svar från Brookhavenlaw
Thank you for taking the time to review your recent Brookhaven Law Group experience! One of our specialists will be reaching out to you to provide portal navigation support and to provide expectations for future program contact. We look forward to speaking with you soon!
Good Experience
The end result of a 40% settlement was great. I did feel like it wasn't communicated to me very well on how long and how much money needed to be in the escrow account before much action was took place. I was originally told the offer would be in about 90 days and I think it was about 180 days in the end. It would have been nice to know what the escrow account needed to be at prior to the real negotiation period. I gave you a 5 because it all worked out and the settlement offer seemed to make up for some of the outrageous interest that is charged by these cards. I would recommend your service.
19 februari 2026
Svar från Brookhavenlaw
Kyle, thank you for taking the time to share your feedback with us, as it will help us craft our future communications! We're so pleased to hear that you are satisfied with your results so far, we look forward to resolving your remaining account and bringing you closer to your debt-free goals.
Besides the app ,not working Ever to…
Besides the app ,not working Ever to see your Account information you Really dont hear from them , its hard to give any information when your not seeing the progress im 3 months in all you can do is hope there holding up on there End of all the money we pay a month ...no information at this time .
9 februari 2026
Svar från Brookhavenlaw
Lisa, thank you for taking the time to share your feedback with us. One of our specialists has reached out to you to discuss your concerns and provide app support to better understand your debt resolution program. We look forward to speaking with you at your convenience!
Kisswanna Williams and Lindsey both…
Kisswanna Williams and Lindsey both assisted me, responding and answering my questions and inquiries concerning my Citibank settlement offer and the changes to my additional payments that were increased to cover the settlement offers for Macy's Amex and Citibank. There was some confusion on my part due not understanding how the new increased payments would be handled and I had originally declined and refused the settlement offer at first, but after I finished talking to Kisswanna and declining the settlement offer, I called back and Lindsey assisted me and was very friendly, understanding, courteous, respectful, patient and knowledgeable in answering my additional questions, concerns and worries. Lindsey addressed all my concerns and questions while clarifying and making the settlement offer more clear and making more sense ny removing the confusion and wrong interpretation I had. After Lindsey had explained and clarified how my new increased payments for the 2 settlement offers would affect me much clearer and I understood the settlement much more clearly. Once Lindsey had explained everything to me. I was able to consent and accept the settlement offer that Kisswana had prepared. Both associates have demonstrated a very outstanding, excellent, superb and exceptional job handling my settlement offers with their knowledge, expertise and experience. I would recommend Kisswana and Lindsey to anyone in my situation.
6 februari 2026
Svar från Brookhavenlaw
Robert, thank you for taking the time to review your recent experience with Brookhaven Law Group, Kisswana, and Lindsey! We’re so pleased to hear that you're receiving excellent service and support from our team, we look forward to your continued program success.
Svar från Brookhavenlaw
Tamika, thank you for taking the time to review your recent experience with Brookhaven Law Group! Congratulations on your recent program success, we look forward to resolving your remaining accounts and bringing you closer to your debt-free goals.
The communication with the firm is…
The communication with the firm is excellent. This process is easy to follow, thorough and the associates are friendly. It was easy to have my questions answered in a timely fashion.
22 januari 2026
Svar från Brookhavenlaw
Shelley, thank you for taking the time to review your recent experience with Brookhaven Law Group! We’re so pleased to hear that you're receiving excellent service from our team, we look forward to your continued program success.
Very happy
Brookhaven Law helped us to get our debt cut in half, they made the process very easy. I would definitely use Brookhaven again!
30 januari 2026
Svar från Brookhavenlaw
Alan, thank you for taking the time to review your recent experience with Brookhaven Law Group! Congratulations on your recent program success, we look forward to resolving your remaining accounts and bringing you closer to your debt-free goals.
Tha customer service was very…
Tha customer service was very informative by answering all questions and concerns.
26 januari 2026
Svar från Brookhavenlaw
Willie, thank you for taking the time to review your recent experience with Brookhaven Law Group! We’re so pleased to hear that you're receiving professional service from our team, we look forward to your continued program success.
would like to hear would like to be more informed you with if you…
would like to hear from you with if you have contacted any of the other creditors they are blowing my phone and email up
28 januari 2026
Svar från Brookhavenlaw
William, thank you for taking the time to share your feedback with us! One of our specialists will be reaching out to you to discuss creditor call strategies and advise of the progress made with each of your creditors so far. We look forward to speaking with you soon!
Brookhaven does great
Brookhaven does great, helps reduce debts and get rid of problems easily without headaches. Good firm!
28 januari 2026
Svar från Brookhavenlaw
Gustav, thank you for taking the time to review your recent experience with Brookhaven Law Group! Congratulations on your recent program success, we look forward to resolving your remaining accounts and bringing you closer to your debt-free goals.
Stress free
This is very easy to do and takes a massive amount of stress off your shoulders
20 januari 2026
Svar från Brookhavenlaw
Wayne, thank you for taking the time to review your recent experience with Brookhaven Law Group! Congratulations on your recent program success, we look forward to resolving your remaining accounts and bringing you closer to your debt-free goals.
Difficult to contact on line!
I cannot contact the company online or find the website related to existing customer service.
20 december 2025
Svar från Brookhavenlaw
Shar, thank you for taking the time to share your feedback with us. Our team is available to assist you Monday through Friday between 8AM and 9PM EST by calling 248-966-1500, and we recommend bookmarking our website: https://www.brookhavenlaw.com/contact-us/
One of our specialists has tried reaching you, and we look forward to hearing from you at your earliest convenience.
Svar från Brookhavenlaw
Lisa, thank you for taking the time to share your feedback with us regarding your most recent experience with Brookhaven Law Group. We regret that your experience has not been satisfactory, and we'd very much appreciate the opportunity to discuss this matter with you further. One of our specialists will be contacting you shortly and we look forward to speaking with you at your convenience.
Knowing that settlements are in…
Knowing that settlements are in progress. Relief for us as we are struggling to keep up with utility bills. Thank y’all and God bless.
22 januari 2026
Svar från Brookhavenlaw
Thank you for taking the time to review your recent experience with Brookhaven Law Group! We’re so pleased to hear that you're receiving excellent results from our team, we look forward to your continued program success.
I am really enjoying having Brookhaven…
I am really enjoying having Brookhaven to represent me. They keep you informed of their actions with my accounts.
Keep up the great work!!!
15 januari 2026
Svar från Brookhavenlaw
Thank you for taking the time to review your recent experience with Brookhaven Law Group! Congratulations on your recent program success, we look forward to resolving your remaining accounts and bringing you closer to your debt-free goals.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.