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Awesome experience working with Tom - really insightful and explained the whole process really well for my relevant life cover and critical illness policies.

An all round great guy and a business I'll be in contact with again in the future

I found the people I spoke to via email and on the phone both friendly and helpful. They helped secure us a good mortgage rate and this was checked against current deals each month up to our renewal date to make sure it was still the best deal we could get. By doing this, they helped us avoid paying a rate that would've meant an increase of around £200 on our monthly payments.

One niggle, hence the 4 stars, was that one correspondence confused me due to slightly incorrect information about rate, however this was resolved very quickly when I queried it. Without this small niggle, 100% would've given 5 stars. Eitherway I'll be using Broadbench again!

Mike at Broadbench has been my broker for a good few years now. Always affable and efficient. Explains everything clearly and works through all the options. Highly recommended.

I had an exceptional experience with the mortgage adviser team of Thomas, Emily, and Joanne. Their timely assistance made the entire process smooth and stress-free. They went above and beyond in finding the best deal for me, ensuring I got the most favorable terms. Their support was unwavering, and their advice was always clear and easy to understand. I highly recommend their services to anyone in need of mortgage assistance.

Jordan Tomlinson and Conrad are ceaselessly forthcoming with their comprehensive and clear advice.

Hassle-free information and consulting.

The team, and especially Jordan, have been an oasis of calm during this process. I have been using the expertise of the Broadbench team to get the best possible deals suited to my situation as a contractor. This has covered initial mortgage and remortgages for my main home and rental properties over the last 12 years.

On the rare occasion there has been any issues, the team have responded quickly and resolved completely to my satisfaction.

Great work, great customer service, expertise and professionalism.

Always an excellent service from Broadbench

As a first time IT contractor I needed some guidance on various policies and Tom at Broadbench was beyond helpful, helping me through the process offering multiple options whilst answering all questions in an easy to understand manner.

Tom takes the time to get to know you as a client and there is no hard sell just great advice!

Would highly recommend!

Excellent customer service and communication.

Very knowledgeable of the 3 product i wanted. Checked they were appropriate for me, flexible in when to have our meetings around my work times.
Very patient with me while i changed my mind several times. friendly and would recommend

A friendly and knowledgeable person, Mike exceeded expectations. No question was left un answered, leaving me to feel confident the cover I got was the best product availble.

For myself as a first time buyer Tom and broadbench made the mortgage process simple and easy to understand. Highly recommend!

Jordan brought her expertise and professionalism right from the start and considered all options available to the 2 properties. She was helpful throughout, chased as and when necessary but also kept me informed throughout. Thank you for making a painful process seem painless.

I recently had the pleasure of working with BroadChench, and I can't express how grateful I am for the outstanding service provided by Emily. Dealing with home and building insurance can be quite a headache, but Emily made the entire process incredibly smooth and stress-free.

From the moment I reached out, Emily was not only super nice but also exceptionally patient in addressing all my queries and concerns. Her professionalism and dedication were evident, and she went above and beyond to ensure that I felt comfortable throughout the process.

I decided to cancel my previous insurance, and Emily was not only understanding but also proactive in assisting with the cancellation process. What impressed me the most was her commitment to finding a suitable replacement promptly. She took the time to understand my needs and preferences, making sure that the new policy not only met but exceeded my expectations.

Emily's attention to detail and customer-centric approach truly set BroadChench apart. It's rare to find someone so dedicated to ensuring a seamless transition between insurance policies. Thanks to her, I now have a policy that offers better coverage and peace of mind.

Overall, my experience with BroadChench, especially with Emily's assistance, has been exceptional. I highly recommend their services to anyone seeking reliable and customer-focused insurance solutions. Thank you, Emily, for your kindness, patience, and expertise!

Good service and helped me get the right mortgage as a contractor.

We reviewed by critical illness cover and other options were clearly explained and backed up with documentation and a number of meetings to discuss and follow up on questions. Tom is a thoroughly decent guy too, so I’m more than happy to recommend.

They are professional, friendly and helpful.
They took the time to listen to my needs and recommended a plan that fits my requirements.
They suggested different options for the plan and explained everything in detail, they are knowledgeable.
They helped me and guided me through the whole process.
I fully recommend them.

Excellent service provided. Jordan took care of everything and kept in constant contact with me, continuously finding me better rates as they became available. Highly recommend. 5*

Conrad and Jordan really helped with our mortgage application. It took us some time to find the right house but we were always able to get in contact to ask questions and discuss options. The application process was very straightforward.

5 star service

Broadbench ( Conrad ) clarified all my questions and concerns related the life/health and critical illness insurance , easing a lot the process. Highly recommended.