I dropped off my daughter's Motability car for its annual service last Friday morning, and the member of staff I dealt with at the Service desk couldn't have been friendlier or more welcoming. I didn... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great customer service from the team I dealt with (Ian & Danny) very helpful & knowledgeable on product. Excellent handover on collection of my new car, explaining the vehicle in depth. Followed up a... Se mer
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The purchase of my new vehicle and trade in of my old one was executed to my satisfaction with efficiency. My sales advisor was most courteous and cheerful. I was very happy with the whole exper... Se mer
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The customer service was very good as always and the car was ready within the time stated with everything working well. I'm struggling to update the satnav map on my Renault Zoe but have booked a sep... Se mer
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Företagsinformation
Skrivet av företaget
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Kontaktuppgifter
Barnsdale Drive, MK4 4DD, Westcroft, Storbritannien
- 01908 866200
4,4
Utmärkt
284 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 31 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Highly recommend
Great customer service from start to finish. Would highly recommend.
5 mars 2024
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Renault Milton Keynes
Thank you very much for your recommendation - much appreciated!
Great experience
Great experience, Constantine was a great help without being pushy.
11 mars 2024
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Renault Milton Keynes
Thank you very much for taking time to share positive feedback - it's much appreciated.
Fabulous service
Fabulous service, infact 2nd vehicle we have purchased this year.
Would highly reccomend sales person Danny who is super throughout whole process and not pushy!!!
1 mars 2024
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Renault Milton Keynes
Thank you very much for your positive review. Danny prides himself on his customer service and will be thrilled by your comments.
Very happy with service experience
Very happy with service experience.
Found parking there a nightmare for dropping off and collecting the car
26 februari 2024
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Renault Milton Keynes
Thank you very much for your positive review. We are aware of the situation regarding parking and are working to try and address it.
Absolute pleasure buying our new car…
Absolute pleasure buying our new car here. Tony Johnson our sales guy was just awesome. A real nice helpful guy who made everything run smoothly from start to finish. Thanks Brayleys Westcroft 10/10
17 februari 2024
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Renault Milton Keynes
Thank you very much for your great rating and review. Tony cares deeply about delivering great customer experiences and we have conveyed your kind comments to him.
Excellent customer service
I have used this garage for a few years now. They are always very welcoming and helpful. Being able to deal with the same person with every visit over several years is great. You can build a rapport with them. They always recognise me and my family when we walk in
15 februari 2024
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Renault Milton Keynes
Thank you very much for your great review. We really appreciate your continued custom and look forward to seeing you again.
Professional
Professional, efficient and friendly. Great all round service
13 februari 2024
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Renault Milton Keynes
Thank you very much - we appreciate your custom and look forward to seeing you in future!
Work done on time and efficiently
Work done on time and efficiently. Staff friendly and helpful.
9 februari 2024
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Renault Milton Keynes
Thank you very much for sharing your positive feedback. We're delighted to hear that all went to plan and look forward to seeing you in future.
Very polite and professional team at…
Very polite and professional team at Brayleys Oxford.
Would recommend to anyone!
1 februari 2024
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Renault Milton Keynes
Thank you very much - we really appreciate your positive feedback!
New Arkana
Extremely helpful and friendly sales team when I visited a few weeks ago to arrange a test drive of two new Renault cars, the Clio and Arkana. You can test drive without the sales person so you can go for a really long drive to make sure you are happy with all aspects of the car. Subsequently ordered the Arkana which was a good deal and already taken delivery which was on the date agreed.
31 januari 2024
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Renault Milton Keynes
Thank you very much for sharing your positive experience. We are delighted that you are enjoying your new Arkana and look forward to seeing you in future.
Happy and confident
I can honestly say I went in without knowing what I wanted or what I was best for me but I had great advice and help from Tony and ended up leaving feeling very confident and happy with my decision
26 januari 2024
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Renault Milton Keynes
Thank you very much for your great review. Tony cares deeply about customer care and is motivated by such positive feedback.
Great service and very professional…
Great service and very professional from the service team. Our car was picked up for 1st service and drop back. Clear inside and out and on time.
The sale tream are very help and a year on remember my name when I went in to look around at the new model's. Thank you for a great customer service.
29 januari 2024
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Renault Milton Keynes
Thank you very much for your continued custom and for taking time to leave such a great review. It's much appreciated by the team
Brayleys service department and…
Brayleys service department and workshop were very helpful. Cannot fault these two departments at all.
29 januari 2024
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Renault Milton Keynes
Great feedback - thank you very much for your positive rating and kind comments.
Speedy and reliable managing our health…
Speedy and reliable managing our health check. Handling of the car park excellent as well.
25 januari 2024
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Renault Milton Keynes
Thank you very much for your great review. We're pleased to hear that you were well looked after and look forward to seeing you in future.
Great customer service by Jo Fountain…
Great customer service by Jo Fountain mobility rep
22 januari 2024
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Renault Milton Keynes
Thank you for your great feedback - we will convey your kind comments to Jo.
Well Recommended
Very good service from the sales representative understanding and well informing.
24 januari 2024
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Renault Milton Keynes
Thank you very much for your great review and rating - along with your custom, your feedback is much appreciated.
Service Dept can't be easily called - Use email
Having sold me the car, trying to get a repair or information seems impossible. The service dept never answer the phone and do not have an alternative system, like an answerphone to leave a call-back number. HOWEVER - an email via their website produced a response within 2 hours - and with helpful ideas/solutions to my problems...
I have revised my rating.
22 januari 2024
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Renault Milton Keynes
Thank you for your updated review. We apologize for the staffing issues which are impacting contacting the service department via telephone and are turning on an answerphone facility to assist communication.
Brilliant! Everything.
Just had my first service. Well, what can I say? Brilliant! I'm not going into detail. Everything was super. Thank you, Brayleys at Westcroft Milton Keynes.
9 januari 2024
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Renault Milton Keynes
That's fantastic to hear - we really appreciate your positive rating and review. Thank you!
we went to look at a new car at Renault…
we went to look at a new car at Renault greated with a smile and a warm welcome,really impressed with the service we received from Kelly, didn't feel pressured.
He is a credit to your company. Will definitely be recommended to freinds and family.
31 december 2023
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Renault Milton Keynes
Thank you very much for taking time to leave such great feedback - it's much appreciated.
New car purchase
All the staff are very helpful and professional. I have just purchased my third Renault from them and it has always been a pleasure to deal with them
21 december 2023
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Renault Milton Keynes
Thank you for your review. However good our team are, we know that we owe our success to loyal customers like yourself - thank you!
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