I made a visit to Brayleys to have my Motability car serviced. I had a waiting appointment and when I arrived I was offered a choice of hot and cold drinks and was seated in a very comfortable chair.... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I made a visit to Brayleys to have my Motability car serviced. I had a waiting appointment and when I arrived I was offered a choice of hot and cold drinks and was seated in a very comfortable chair.... Se mer
Företaget har svarat
Visited to look at a kia stonic..Oliver Tomkins the sales guy gave me all ofthe information I needed to decide to have that particular car. A test drive was had the decision was made..Oliver kept... Se mer
Företaget har svarat
The best car dealership I have ever dealt with. Rather than just pay lip service, the team go out of their way to be friendly and helpful. I seriously cannot fault Brayley’s sales, after service and s... Se mer
Car service was fine. It’s 18 month old so wasn’t expecting problems. However I have a real issue with my inner screw petrol cap jamming even though I leave it quite loose. When car gets hot it jams a... Se mer
Företaget har svarat
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Houghton Road, LU5 5BF, Dunstable, Bedfordshire, Storbritannien
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 31 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Svar från Brayleys Cars - Brayley KIA Dunstable
Easy to book appointment, staff very efficient, communications good, satisfied with the work done. Overall very good service.

Svar från Brayleys Cars - Brayley KIA Dunstable
We dealt with Herman to get our motorbility car and he made it such a smooth easy process. We cannot thank him enough! Such amazing staff at Kia🤍

Svar från Brayleys Cars - Brayley KIA Dunstable
I recently had an outstanding experience at Brayley Kia Dunstable, particularly thanks to Mr. Herman D’Souza. From the moment I walked in, I was greeted with a warm welcome that set the tone for the rest of my visit.
Mr. D’Souza demonstrated exceptional professionalism and knowledge about the vehicles. He took the time to understand my needs and preferences, guiding me through the available options without any pressure. His communication was clear and concise, making the entire process smooth and enjoyable.
What impressed me most was his willingness to answer all my questions, no matter how small, and his prompt follow-up after my visit. It’s rare to find someone who genuinely cares about ensuring the customer is satisfied.
Overall, I highly recommend Brayley Kia Dunstable and commend Mr. Herman D’Souza for his excellent service. I left feeling valued as a customer and confident in my decision. Thank you for a fantastic experience!
Gabriel Fernandes

Svar från Brayleys Cars - Brayley KIA Dunstable
Very helpful in getting vehicle booked in for the date I was looking for and provided advice on reducing the cost

Svar från Brayleys Cars - Brayley KIA Dunstable
Customer service was excellent. Service department also excellent. I could not fault the dealership. Staff very pleasant and helpful.

Svar från Brayleys Cars - Brayley KIA Dunstable

Svar från Brayleys Cars - Brayley KIA Dunstable
Use Brayleys every year for my service and MOT. Love the service they offer. Prices are very competitive and never feel as though I have been ripped off.

Svar från Brayleys Cars - Brayley KIA Dunstable
I've been using this KIA dealership since circa 2011.
I have never been disappointed or let down by the staff.
Excellent service in both sales & service.

Svar från Brayleys Cars - Brayley KIA Dunstable
It was easy to book my car in for a service at a convenient time. I was kept informed through the day and given all the information that I needed to make decisions on further work.
Collection of my car was simple and also I was pleased that the car had been washed.
Although I had a checklist with the invoice, it would have been useful for someone to go through it with me as there are some bits that I didnt understand.

Svar från Brayleys Cars - Brayley KIA Dunstable
Having had a number of dealings with local Kia garages, Brayley have been, by far, the best to deal with.
Resent experiences with some other garages has been poor, however from the moment we started using Brayley in Dunstable service department, they have been supportive, responsive and flexible.
Great customer service and the best experience in this area.

Svar från Brayleys Cars - Brayley KIA Dunstable
I had an excellent experience buying my car from the first test drive to picking up the new vehicle and that was all down to Peter Deans.
Thank you Peter for a smooth transition.

Svar från Brayleys Cars - Brayley KIA Dunstable
Excellent service friendly staff. Very easy proccess

Svar från Brayleys Cars - Brayley KIA Dunstable
Excellent service and communication

Svar från Brayleys Cars - Brayley KIA Dunstable
Great customer service (Jordan) but as always the guys in the workshop don’t care about the customers and are masking their laziness and incompetence behind “ we can’t fault it”. This will be my last Kia. Sick and tired to be taken for a mug on my dime.

Svar från Brayleys Cars - Brayley KIA Dunstable

Svar från Brayleys Cars - Brayley KIA Dunstable
Bought a new Stonic via Oliver in sales , helped me from start to finish the whole process was brilliant and would highly recommend to friends and family

Svar från Brayleys Cars - Brayley KIA Dunstable
Service is good but reception area could be visitor friendly i.e. people travelling long distances could work there for few hours. Staff is supper friendly

Svar från Brayleys Cars - Brayley KIA Dunstable
Excellent customer services. Very great communication and very happy with everything they have done

Svar från Brayleys Cars - Brayley KIA Dunstable
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.