Pity that Brayleys Cars now charge £50 for collection from Thames Ditton especially as public transport for a disabled person from Thames Ditton to Ewell is not easy. The actual service was fine - no... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
David Green the salesman has helped us in the past with car buying and is very efficient and jolly and attempts to get the best potions available for us The service arrangements were average keeping... Se mer
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A fantastic and professional service from Brayleys Honda Ewell. Peter carried our my transmission oil change and health check and supplied a video of his findings. It was so reassuring to go through t... Se mer
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I had visited several dealerships before arriving at Braleys in Ewell. I was immediately impressed with the calm and relaxed atmosphere. All the staff were kind and helpful. No hard selling Paul S... Se mer
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Företagsinformation
Skrivet av företaget
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Kontaktuppgifter
Ewell By Pass, KT17 2PU, Epsom, Storbritannien
- 020 8394 1441
4,6
Utmärkt
494 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 31 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Brayleys Cars - Brayley Honda Ewell
Hi Ben, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Svar från Brayleys Cars - Brayley Honda Ewell
Hi John, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Approachable and helpful customer…
Approachable and helpful customer service
23 januari 2026
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda Ewell
Hi June, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
good work and service
staff informed all the way of work that needed doing and were informative and helpful in every aspect of the service. I have used the company for many years and will continue to do so
23 januari 2026
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda Ewell
Hi Colin, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Excellent service from all the staff…
Excellent service from all the staff and loved the little video of my car’s health
21 januari 2026
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda Ewell
We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Very good
Very good, lost one star due to automatic wing mirrors being badly offset. I drove off in the dark into very heavy traffic and was unable to stop to reset them for a while. Service staff excellent.
20 januari 2026
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda Ewell
Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.
Coukd be 5 star
The service was as I would expect.
I'd have welcomed less upselling and was disappointed you have stopped washing the cars as part of the service. I'd prefer to be told it's to keep costs down rather than to save a tree.
19 januari 2026
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda Ewell
Hi Putney, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.
Very professional service
Very professional service. Very kind, friendly staff. Fully recommend 👌
19 december 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda Ewell
Hi Jolanta, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Svar från Brayleys Cars - Brayley Honda Ewell
Hi Mark, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Car service at Brayley Honda in Ewell
The service was completed within a day. They sent me a video of the vehicle health check. I had asked them to check the fuel hose which was inspected visually and was shown on the video.
2 december 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda Ewell
Hi Paul, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Booking my car service at Brayley Honda…
Booking my car service at Brayley Honda was smooth and hassle-free. I used the pick-up and drop-off service, which was excellent. Colin, who collected the car, was professional and thorough—he completed the checks carefully and left all the relevant documentation before taking the vehicle away.
Chris, the service engineer, carried out a full 360° external inspection. The video inspection was clear and well explained, covering the wheels, brakes, lights, wipers, and exhaust in detail. Communication throughout was excellent, with regular text updates keeping me informed of the progress. The MOT and service were completed efficiently and professionally, as always.
The only small disappointment was that they no longer offer a car wash and clean, opting instead to plant a tree—which is a positive initiative, but I did miss the clean car on return.
Overall, a very professional service experience and definitely deserving of 5 stars.
28 november 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda Ewell
Hi Sherwyn, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Very helpful polite people throughout
Very helpful polite people throughout. As someone who knows nothing about cars I found the service video really useful. Always found Brayley Ewell dependable helpful and efficient
8 december 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda Ewell
Hi Janet, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Sami in the service department was…
Sami in the service department was excellent in the handling of my recent brake recall carried out on my CRV, also gave me a ring to mention a couple of things on a free health check that was carried out, thanks again
20 oktober 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda Ewell
Hi Andrew, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
The process was very easy from booking…
The process was very easy from booking in to collecting me car for MOT and service.
17 oktober 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda Ewell
Hi Geoff, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
I found the service disorganised and I…
I found the service disorganised and I had a wasted trip as the car wasn't ready. I had to chase them up with phone call. Once I had bought the car and found it didn't have the locking nuts and they never sorted it fir me despite numerous calls and so I gave up. I have just found out that they sold me the car when it had worn brake pads that would have been highland I the mot that they did. I'm not impressed at all
15 maj 2025
Omdöme utan inbjudan
Honda Civic…
We have bought several new Honda Civics from Brayleys and have always had excellent service. This year was no exception. Steve was extremely helpful and made the whole process of changing to a new car effortless. Highly recommended if you want to buy a Honda - or even want to think about buying one.
21 september 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda Ewell
Hi Michael, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
I turned up at Brayleys with an…
I turned up at Brayleys with an emergency on Monday morning as I am a customer, but without an appointment as I have a family issue which necessitates using my car……I left my car there, and in spite of having 37 cars booked in, and not making promises, Colin and the manager Tony rejigged their planned appointments, checked out my car and resolved the issue, which fortunately was not the major problem I thought it was. I collected my car later that day and am now able to continue supporting my family!! Great service, and positive result!!
6 oktober 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda Ewell
Hi Janet, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Friendly and helpful staff.
Friendly and helpful staff.
Labour charges are good for a main dealer a lot less than Ford in Epsom every thing that needed doing was explained and costed before collection.
3 oktober 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda Ewell
Hi Keith, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Dealer you can trust
Excellent I felt as they went out of their way to look after my needs
1 oktober 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda Ewell
Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
All fine
All fine, except the car was very late being returned. All work done well.
2 oktober 2025
Omdöme utan inbjudan
Svar från Brayleys Cars - Brayley Honda Ewell
Hi Wendy, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.
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