Brayleys Cars - Brayley Honda Enfield Omdömen 

537
•
TrustScore 4.5 av 5

4,6

Great Cambridge Road 660, EN1 3WX Enfield, England, GB

•

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

They do everything well. I Have been using Brayley Honda for 6 years and I always receive first class treatment and service. Jennifer Hatton and her colleague on reception are extremely exceptional,... Se mer

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Betygsatt 5 av 5 stjärnor

From start to finish service with a smile. I was kept informed before, during, and after the car service. All paperwork was duly handed with explanation of all services carried out. Well done to J... Se mer

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Betygsatt 5 av 5 stjärnor

Service provided at Enfield Branch is always very satisfactory and fast. Staff are knowledgeable and helpful. Especially Jennifer, who`s always very welcoming, knows her job very well. She makes whol... Se mer

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Betygsatt 5 av 5 stjärnor

We bought a used Honda Jazz from Brayley Honda Enfield and had a great experience. Shay looked after us throughout and was really attentive, answering all our questions without making us feel rushed.... Se mer

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Företagsinformation

  1. Bilhandlare
  2. också i
  3. Bilreparation
  4. Butik med begagnade reservdelar för bilar
  5. Återförsäljare av begagnade bilar

Skrivet av företaget

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Kontaktuppgifter

  • Great Cambridge Road 660, EN1 3WX, Enfield, England, Storbritannien

  • 0208 363 8000

4,6

Utmärkt

TrustScore 4.5 av 5

537 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 28 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(537)

3 211 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Brayley Honda Reception Desk I was given a warm welcome by Jess at…

I was given a warm welcome by Jess at the reception desk who attended to me promptly and politely.She took her time to explain to me the booking in procedure and my individual costs outside my servicing plan.She was most professional in her work and above all, very engaging and knowledgeable.

12 augusti 2026
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda Enfield

Svar från Brayleys Cars - Brayley Honda Enfield

Hi Carol, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Betygsatt 5 av 5 stjärnor

Jennifer on reception very polite…

Jennifer on reception very polite everything done quickly; Had to have rear wipper blade picked up following day and fitted . Excellent stuff!

11 augusti 2026
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda Enfield

Svar från Brayleys Cars - Brayley Honda Enfield

Hi Alan, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Betygsatt 5 av 5 stjärnor

Left my Jazz for service and mot today

Left my Jazz for service and mot today. As expected from previous times, excellent all round service. So quick and Jenifer at front desk very helpful and professional.

12 augusti 2026
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda Enfield

Svar från Brayleys Cars - Brayley Honda Enfield

Hi JK, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Betygsatt 5 av 5 stjärnor

Excellent service from this branch in…

Excellent service from this branch in Enfield
Jenifer was very helpful and professional

The MOT was done to a high standard with no added extras while I waited
Would recommend them

11 augusti 2026
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda Enfield

Svar från Brayleys Cars - Brayley Honda Enfield

Hi James, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Betygsatt 5 av 5 stjärnor

Jenn at front desk is a total star

11 augusti 2026
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda Enfield

Svar från Brayleys Cars - Brayley Honda Enfield

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Betygsatt 5 av 5 stjärnor

The service was carried out for a…

The service was carried out for a convenient time for me, I opted to wait whilst service was done. Did not take long. The staff were very friendly and treat each customer as family.

10 augusti 2026
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda Enfield

Svar från Brayleys Cars - Brayley Honda Enfield

Hi Sabiha, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Betygsatt 5 av 5 stjärnor

Friendly and helpful staff

10 augusti 2026
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda Enfield

Svar från Brayleys Cars - Brayley Honda Enfield

Hi Alex, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Betygsatt 5 av 5 stjärnor

All working staff from top to bottom

All working staff from top to bottom, polite, very helpul and friendly. HIGH STANDARD and GOOD QUALITY of CAR and SERVICING.

7 augusti 2026
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda Enfield

Svar från Brayleys Cars - Brayley Honda Enfield

Hi William, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Betygsatt 5 av 5 stjärnor

⭐️⭐️⭐️⭐️⭐️ **Exceptional Service!!

⭐️⭐️⭐️⭐️⭐️ **Exceptional Service from Alex at Brayley Honda Enfield!**

I honestly cannot recommend **Alex at Brayley Honda Enfield** highly enough. His service was genuinely exceptional from start to finish — and even after I drove away!

I was under huge pressure as my lease car was due to be returned that week, having already been without it for two weeks after breaking down on the motorway. With two children at home for the summer holidays, I desperately needed to find a reliable replacement quickly.

We visited Brayley Honda Enfield after finding a Honda HR-V at their Ely branch. By complete chance, Alex happened to walk outside and ask if we needed help. From that moment, he went **above and beyond**.

He personally liaised with Ely, arranged for the car to be transferred to Enfield and, incredibly, **collected it himself over the weekend** so we could test drive it on the Monday.

Throughout the entire process, Alex was incredibly knowledgeable, patient, friendly and reassuring. He explained everything clearly, answered every question and never once pressured us into buying. He genuinely understood the difficult situation I was in and worked incredibly hard to make sure everything was completed in time for me to have a car when my lease ended.

On collection day, the car was beautifully prepared and Alex went above and beyond yet again — helping me connect my phone, programming the radio, explaining the controls and even driving the car to the exit so I didn't have to navigate the busy dealership car park.

And it didn't end there. **Alex contacted me afterwards simply to check that everything was okay and that I didn't need any further help.**

That says everything about him.

He didn't just sell me a car — **he genuinely cared about helping me.** His kindness, professionalism, knowledge and willingness to go the extra mile turned what could have been an incredibly stressful experience into a smooth and enjoyable one.

**Brayley Honda Enfield should be incredibly proud to have Alex representing them. He is an absolute credit to the dealership and the Honda brand.**

If you're looking for a Honda, I could not recommend Alex highly enough.

**Exceptional service. Exceptional professionalism. Exceptional person. 10/10 without hesitation!** ❤️🚗

Thank you so much, Alex — we absolutely love the new car! ⭐️⭐️⭐️⭐️⭐️

7 augusti 2026
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda Enfield

Svar från Brayleys Cars - Brayley Honda Enfield

Hi Joanna, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Betygsatt 5 av 5 stjärnor

Good communication

6 augusti 2026
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda Enfield

Svar från Brayleys Cars - Brayley Honda Enfield

Hi John, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Betygsatt 5 av 5 stjärnor

Good service

Very friendly reception staff. Video I was sent by the engineer showing the wear on a tyre was also helpful My only complaint would be that the technical sheet is a bit difficult to follow as this was the first time I have had to deal with this.

4 augusti 2026
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda Enfield

Svar från Brayleys Cars - Brayley Honda Enfield

Hi Lesley, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Betygsatt 5 av 5 stjärnor

Excellent and professional customer…

Excellent and professional customer services

4 augusti 2026
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda Enfield

Svar från Brayleys Cars - Brayley Honda Enfield

Hi Juliet, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Betygsatt 4 av 5 stjärnor

They were on the button

They were on the button, very easy check in and pick up.
I’d mentioned that I want to talk with someone about my next car and if someone had been available I’d have given 5 stars

30 juli 2026
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda Enfield

Svar från Brayleys Cars - Brayley Honda Enfield

Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Betygsatt 5 av 5 stjärnor

The staff are very friendly

The staff are very friendly
I got a reminder call on day before
My car was only with them 3 hours
I find the whole team at Enfield great
And very professional

28 juli 2026
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda Enfield

Svar från Brayleys Cars - Brayley Honda Enfield

Hi Karen, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Betygsatt 5 av 5 stjärnor

Good communication

Good communication, efficient and friendly reception.

23 juli 2026
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda Enfield

Svar från Brayleys Cars - Brayley Honda Enfield

Hi Teresa, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Betygsatt 4 av 5 stjärnor

It didn't start well as I pay for a…

It didn't start well as I pay for a cover plan which mine offers a courtesy car but due to the low amount of cars allocated to the branch this was not available on the day of the service without any reimbursement.
When I arrived to drop off my car the ladies at the front desk were very polite in handling the check-in, I confirmed that I would get a call early afternoon to give me ample time to return by public transport to collect my car. They kept to their word also giving me a quote for some extra work that I had enquired about.

22 juli 2026
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda Enfield

Svar från Brayleys Cars - Brayley Honda Enfield

Hi Barry, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Betygsatt 5 av 5 stjärnor

Trustworthy Company to Deal With

Nice people to deal with, very helpful staff that offer you unbiased advice on any enquiry you happen to ask, I fully trust this company 5* all the way!!!

23 juli 2026
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda Enfield

Svar från Brayleys Cars - Brayley Honda Enfield

Hi Ian, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Betygsatt 5 av 5 stjärnor

The ladies were polite and helpful.

The ladies were polite and helpful.
My was serviced on time and all that need changes was done nice. Thanks to the mechanics for their wonderful service.

21 juli 2026
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda Enfield

Svar från Brayleys Cars - Brayley Honda Enfield

Hi Ernest, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Betygsatt 5 av 5 stjärnor

Brilliant service from start to finish…

Brilliant service from start to finish from Abdul; made the sale and part-exchange frictionless and even completed the DVLA forms for me. Highly recommended.

9 juli 2026
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda Enfield

Svar från Brayleys Cars - Brayley Honda Enfield

Hi Stephanie, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Betygsatt 5 av 5 stjärnor

Everybody was very helpful

Everybody was very helpful . Answered all my questions very polite.

20 juli 2026
Omdöme utan inbjudan
Logotyp för Brayleys Cars - Brayley Honda Enfield

Svar från Brayleys Cars - Brayley Honda Enfield

Hi Andy, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

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