BrandRep Omdömen 1 131

Your typical marketing company offering great service and you end up paying for terrible services. There's a reason they disable their Google adds reviews to hide from there corruption.

We used Brandrep to help boost our business. From the beginning everything promised was not met. Our website was not set up as promised until we called and called to find out what was going on with the site. We were told they were making personnel changes because the people prior were not fulfilling their obligations and making promises and not meeting them. We gave grace and understanding and trusted them to get the kinks worked out. Once we started getting calls it was for things that we did not service, or was not anywhere near our location. Then somehow another campaign was set up with an unbelievable budget. We were charged $1700 for leads, clicks, phone calls that we never received. When we called to get answers we were told 2 seperate times that someone from upper managent would contact us. The whole day passed and never received a phone call. Called this morning and sat on hold for over a hour for them to tell us that no one from upper management was available. So we waited another 30 minutes and finally got to speak to someone from upper management. We were told there was another campaign started that they didn't do (even though it clearly says sponsored by BrandRep) and they had no control over that campaign or the money budget. We were told that we needed to find out who started that campaign and have them fix it. We stated that it said it was BrandRep. We got no answers except for that they were canceling the contract and that they could no longer help us. When we asked them if this is how they do business and their customers, this man God to Bible said yes unfortunately it is. So now we are out all the money we paid to get this started plus the $1700 in false leads that were generated with no explanation. Please do yourself a favor and stay away from this company. If you can do this yourself I advise you to save the money, headache, no answers/run around, false leads and time consumption. As they say, I can do bad all by myself! I don't need a company thats suppose to be knowledgeable and truly unprofessional to do it for me!!

It’s been only 3 days and my google profile is being fixed
Thanks

BrandRep is a great company, They built fantastic websites and they get you more leads,they answer the phone and if busy, they will call you back, I highly recommend using them, because they listen to you and fix anything that you have a problem with.

I was unable to get my google business page verified by myself. BrandRep got an appointment with a live agent and accomplished the job! Super satisfied! Now, we are working on getting my profile to the top!

Great job, good communication.

would not recommend this company to anyone they are real into getting u to sign up then they ghost u till they heck in once a week to tell u the same story just waiting so they can keep billing u save your money use a different company

CRIMINALS, DO NOT USE THIS COMPANY!!!! THEIR ARE COMPLETELY INCOMPETENCE. THE ONLY THING THEY SEEM TO REALLY CARE ABOUT IS MAKING SURE THAT YOU PAY THEM. THEIR SERVICE IS CRAP.THEIR CUSTOMER SERVICE IS CRAP, DO NOT USE THIS COMPANY!!!!

I just got off the phone with Stephine and she was the kindest and best assistance I've gotten needing help with my Google account reviews. You have a gem working at Brand Rep!

For now is good very good

Brand is great would advice all companies that want to be seen on google to use brand rep.

Very disappointed. BrandRep took 3,months to change pictures and migrate my new website. And it’s still not on . When anyone search daycare near me they only can see my old website and old pictures. I’m very frustrated . There’s no responsible person who’s in charge to discuss this matter . I won’t recommend brand rep to anyone .

This Dales Appliance Service Brandrep Website designers did a fantastic job. They made it run so efficiently now. Everything is working the best I ever saw it. The customer contact section works right away when they send me a email.Thank your Team very much for everything that they done.

Took all the headache and worry out of it! Brandrep is doing exactly what they said they would and more!

Everyone was great! Very attentive, accommodating, and knowledgeable.

BrandRep was very professional and all the people that work there are very nice and they answer any question you vave.

I spent over $10,000 with BrandRep, and my experience was extremely disappointing.

When it came time to part ways, they attempted to dismantle my Google Ads account and refused to give me access to the landing page they created — which they then tried to charge me $2,000 for, even though it was built as part of my paid contract. I ended up having to hire someone else to build a new one.

I also paid BrandRep to build a website, and the one they delivered was so poorly done, it was unusable. I ended up spending another $5,000 on a professional web developer to create a functional and well-designed site from scratch.

When I removed BrandRep’s access to my Google Ads account, I found that they had completely butchered my campaigns — keywords were scrambled, ad groups were a mess, and the structure made no sense. It looked like it had been intentionally sabotaged. I had to spend several thousand more to have everything corrected and properly rebuilt.

To top it off, the address listed for their business is non-existent, and after doing more research, I discovered I’m not the only one who has had this kind of experience with them.

In my opinion, BrandRep is not transparent, not professional, and not worth the risk. Do your due diligence before signing anything — working with them cost me much more than just money.

Excellent customer service

The best!! Great team

I was having a issue getting my business verified on google business page and BrandRep helped me get it done