Bradburyart Omdömen 

167
•
TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Initially *** Not an horrendous experience but not great either. Order acknowledged 21/7 but then nothing till 31/7 when a message read ‘the last items in your order are on the way’. Had not had any... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I ordered two 100x150cm deep edge canvases and couldn’t be happier. The delivery was very speedy, and both canvases arrived in perfect condition. The quality is excellent — sturdy frames, beautifully... Se mer

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Betygsatt 5 av 5 stjärnor

Quick delivery. Everything was well packaged. I had actually been looking for stretcher bars and couldn't get them in the size I needed or if I could it a fortune for shipping. And then I thought to c... Se mer

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Betygsatt 4 av 5 stjärnor

I'm afraid I have to give 2 star review as I only received a part of my order. I ordered about few pens and I received a letter with my order saying that I'll get the last two pens later but... Se mer

Företaget har svarat

Företagsinformation

  1. Försäljning av konstnärsmaterial
  2. också i
  3. Konstgalleri
  4. Pennaffär

Skrivet av företaget

Step into the creative sanctuary of BradburyART, nestled in the heart of Belfast, where artistic passion has been fueling imaginations for over three decades. As a family-owned art supplies store and contemporary gallery, we at BradburyART pride ourselves on our deep-rooted commitment to the arts community. Our knowledgeable staff are not just employees but avid art enthusiasts, offering personalized advice and sharing a serious dedication to the craft. Our shelves are lined with an extensive array of high-quality art materials, catering to everyone from beginners to professional artists. We understand the importance of choice and quality in bringing your vision to life, which is why we feature an eclectic selection of brands such as the timeless Leuchtturm Notebooks, the illustrious Winsor & Newton, innovative Lamy, versatile Copic, classic Faber Castell, and the luxurious Caran D’ache. Whether you’re looking to capture the rugged beauty of the Northern Irish landscape, sketch the vibrant streets of Belfast, or find the perfect shade for your next masterpiece, BradburyART is your destination. We invite you to visit us at our gallery, where we celebrate both local and international artists, fostering a community where creativity knows no bounds. Ignite your creativity at BradburyART.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

167 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(167)

42 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Not an horrendous experience and alls well that ends well.

Initially *** Not an horrendous experience but not great either. Order acknowledged 21/7 but then nothing till 31/7 when a message read ‘the last items in your order are on the way’. Had not had any items at this point so asked what was going on with the missing item- would it be dispatched separately or would I be refunded. Whilst not actively acknowledging my message (none taken) I did receive a message 1/8 stating item to be refunded. Package which was dispatched 31/7 (48 hr tracking) did not arrive until 11/8. Package looked like it had been opened & papier- mache powder product had partially spilled in box. None of this is a deal breaker- I would give Bradbury Art another chance but things would definitely need to go better.
17/8/26 update-5* experience on feedback. In addition to reply here I was contacted privately & Richard went above and beyond to make amends for mistakes made. Total respect. Recommend.

31 juli 2026
Logotyp för Bradburyart

Svar från Bradburyart

Thank you for taking the time to write such a fair review — you'd have been within your rights to be a lot less generous.

You're right on every count. An item in your order had been discontinued without our listing being updated. The delivery then took far longer than the 48 hours it should have, and the box arrived in poor condition.

Two things are changing as a result: how we spot and communicate unavailable stock before it delays an order, and the packaging on our papier-mâché powder. I've emailed you directly to put things right, and I hope you'll give us that second chance.

Richard — Bradbury Art

Betygsatt 4 av 5 stjärnor

Good service

Good service, but two of the pots of printing inks leaked in transit.

19 juni 2026
Logotyp för Bradburyart

Svar från Bradburyart

Thank you for your review and the feedback, it’s really appreciated . We will check our packaging for this product for further dispatches. Let us know if there is anything we need to do with the damaged items you received. Kind regards, Richard

Betygsatt 3 av 5 stjärnor

A few issues with my order - but store dealt well with my complaint

There were a few issues with my photo album I ordered:
- unclear descriptions on website showed a desired colour but the image didn't correspond
- to be sure I emailed them and got the answer that they have the colour I want and I can proceed with the order
- then they emailed me back that actually the only album in the colour I wanted they have is from the display with torn cover, but they offered a discount
- this initially wasn't a problem for me, and I chose another colour
- I specified that it's for a special occasion and I want a fresh, brand new album
- my order arrived and although it was sealed in the original plastic cover for protection, it showed some dents on the spine. Probably from incorrect storage.
- I convinced myself it's okay, not wanting to create waste by sending it back but later I changed my mind
- I wouldn't have bought imperfect new item if I'd seen it in a shop, so I was frustrated about the lack of detail and care
- I emailed them with my complaint and they have never returned my email leaving me disappointed

Edit: Based on a very kind reply from Richard from Bradburyart, I've added another star to the review. It's great to see genuinely kind ways of resolving online order issues. Doesn't happen often these days.

19 juni 2026
Logotyp för Bradburyart

Svar från Bradburyart

Hi Ieva,
Thank you so much for getting in touch, and I’m really sorry the album didn’t arrive in the lovely condition you were hoping for — especially for a special occasion. That’s exactly when it matters most, and we didn’t get it right.
I’d like to put this straight for you and I have refunded your order in full. We will look into your other points and put corrections in place.
Thanks again for letting us know — it genuinely helps us do better.
Warm wishes,
Richard

Betygsatt 5 av 5 stjärnor

Helpful on phone and in store

Helpful on phone and in store, and really appreciated that I could swap unused materials.

17 juni 2026
Logotyp för Bradburyart

Svar från Bradburyart

Thank you for the kind review. We do try to help as much as we can.

Betygsatt 5 av 5 stjärnor

Great

Quick delivery. Everything was well packaged. I had actually been looking for stretcher bars and couldn't get them in the size I needed or if I could it a fortune for shipping. And then I thought to check Bradbury Art and they had canvas in the size I needed in a pack of 3 for not much more that the cost of stretcher bars and shipping from elsewhere, and I get to support a local business

14 juni 2026
Logotyp för Bradburyart

Svar från Bradburyart

Thank you Lindsay, delighted you enjoyed the service. Good luck with the paining.

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