I had a fantastic experience from start to finish. The team were so welcoming, They were also incredibly patient and helpful while I was making my booking with no pressure at all. The coach d... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We had a really good experience with Bouden Coach Travel. The service was excellent from start to finish, with the coach arriving on time and everything running smoothly. The drivers were friendly, pr... Se mer
We hired a mini bus for a hen weekend drop off and pick up. The driver was amazing and didn't mind stopping whenever we asked. Booking was smooth would highly recommend this company amazing from start... Se mer
You helped out a local independent school at very short notice last week. You truly saved the weekend for us, and we really appreciated your support and professionalism. The coach was comfort... Se mer
Företagsinformation
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Bouden Coach Travel provide travel solutions, both commercial and domestic, for any occasion across the UK. Operating a vast fleet of vehicles including Cars, MPV and People carriers, Minibuses, Midi-Coaches and full size Coaches; Bouden Coach Travel have a true national reach using it's own vehicles and those provided by their specially selected partners. All our vehicles are licensed and insured appropriately and undergo regular mechanical checks which meet and exceed those set out by our governing body VOSA. All vehicles are well maintained and inspected on a regular basis to maximize safety and comfort. All our drivers are DBS checked and have undergone customer’s services and health and safety training. We have a 24 hour hotline in case of an emergency all vehicles are equipped with mobile communication system. All vehicles are fitted with three point seat belts. Our insurance policy, safety checks and public liability are always available on request for your peace of mind. Here at Bouden coach travel your journey will be comfortable, safe and efficient every time whatever vehicle you choose or whatever your needs are so if you require transport now please fill a form, send an email to sales@boudencoachtravel.co.uk or call us now on 0800 112 3770. www.boudencoachtravel.co.uk
Kontaktuppgifter
Unit 7 Hayward ind park , B357BT, Birmingham , USA
- 0800 112 3770
- sales@boudencoachtravel.co.uk
- www.boudencoachtravel.co.uk
4,6
Utmärkt
543 omdömen
Ingen aktuell inbjudningshistorik
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Great customer service
Great customer service, spot on with attention to detail, not the cheapest but definitely worth the extra pennies, driver was on time reliable and very accommodating, vehicle was very clean, comfortable and of an high standard would recommend if you need piece of mind!
12 maj 2023
Omdöme utan inbjudan
Minibus to Malvern Spring Show
Hi. Thankyou to our Bouden driver today who made our journey enjoyable from Leicester to the Malvern Spring Show even though the traffic was almost static at times.
The 16 seater minibus was clean, tidy and comfortable. I would recommend them. Their admin was spot on too.
12 maj 2023
Omdöme utan inbjudan
A great company for a special occasion
From dealing with the booking office to working with the driver on the day, this was an easy company to work with. They were friendly, helpful and provided an excellent service to drive guests to and from a wedding ceremony. I'd certainly book with them again
15 april 2023
Omdöme utan inbjudan
Svar från Bouden coach travel
Thank you so much for taking the time out to leave us feedback. We really appreciate your lovely review and we hope to have you on board again soon
The Friendly Inn Residential Care Home
The Friendly Inn Residential Care Home, used your company on the 26/04/23, to take our Residents to The Black Country Museum, this was the first time using yourselves, and we was extremely happy with the Service Provided, the transport arrived on-time, made all residents and staff feel safe and the coach was comfy for our vunerable adults. The driver was very polite and nothing was too much trouble.
Once again Thankyou and we will definetley be using yourselves in the near future. :)
26 april 2023
Omdöme utan inbjudan
Svar från Bouden coach travel
Thank you so much for taking the time out to leave us your feedback. We really appciate your kind review and we would love to have you on board again soon :)
Excellent customer service from the…
Excellent customer service from the beginning, immaculate and modern minibus. Driver arrived early and was happy to work with our slightly out of control flexible schedule. Will definitely be using them again.
12 januari 2023
Omdöme utan inbjudan
Svar från Bouden coach travel
Thank you so much for taking the time to write such a kind review of our coach company. It means a lot to us to hear that you had a great experience with our services.
We always strive to provide the highest level of comfort, safety, and professionalism to our clients, and it is wonderful to know that we have met your expectations.
We are grateful for your patronage and look forward to serving you again in the future.
Excellent service
Excellent service from booking to pick up. Driver was early for pick up and called me at the collection time so that we could find him. Would 100% use them again
15 april 2023
Omdöme utan inbjudan
Svar från Bouden coach travel
Thank you for your nivce review
we would love to see you on our coaches in the future , please letr us know if you need our help in the near future .
Worcester Raptors Tour 2023
From booking to trip date communications were great, Sophie was a great help. The drivers were punctual, polite and happy to go over and above to deliver the best service. The coaches were modern, clean and comfortable. All in all, very happy with the service. Thank you
15 april 2023
Omdöme utan inbjudan
Svar från Bouden coach travel
We are thrilled to receive your kind review of our company. Thank you for taking the time to share your experience with us.
We truly appreciate your trust in our company and your continued business. We hope to have the pleasure of serving you again soon.
Bouden Coach Travel is Useless
Shocking company, driver failed to turn up leaving a group of us stranded in the early hours of the morning, no offer for alternative transport, zero customer service.
Use another coach company unless you like walking.
3 februari 2023
Omdöme utan inbjudan
Svar från Bouden coach travel
Dear valued customer,
Thank you for taking the time to leave a review. We are sorry to hear that your experience with our business was not satisfactory. We take all feedback seriously and use it as an opportunity to improve our services.
We would appreciate the opportunity to discuss your concerns further and find a resolution that meets your satisfaction. Please feel free to reach out to us directly at info@boudencoachtravel.co.uk
Please quote your booking reference number
Regards
Bouden travel ltd
DO NOT USE THIS COMPANY.
DO NOT USE THIS COMPANY. They left me and 30 other friends stranded at 4 in the morning on the day of my best friend’s stag holiday. They were supposed to drive us to Luton so we could catch our flight. It took about 30 minutes for us to get through to the emergency helpline and when finally through, we were told the driver had not turned up. Simply not good enough. This coach was booked MONTHS in advance. And to make things worse the apology was lack luster and the whole group was refunded £50. 50 f****** pounds! Yet they were very happy to take over 1k off us for the booking. Disgusting! Avoid like the plague.
3 februari 2023
Omdöme utan inbjudan
Svar från Bouden coach travel
Dear Tom
We are sorry to hear that you had a negative experience with our business and we apologize for any inconvenience caused. Our team strives to provide the best possible service to all of our customers, and we are disappointed to hear that we fell short in your case.
We would like to take this opportunity to address your concerns and make things right. If you could kindly provide us with more information regarding your experience including your reference number ,we would be happy to discuss it with you and find a solution that meets your satisfaction.
Regards
Bouden travel ltd
Fantastic Service
Our experience was fantastic from start to finish! From Sophie and Morgan working on our booking to Shane, our driver - everyone was so helpful and friendly.
It was great to hear from Shane prior to the trip to give us peace of mind he was on his way and again had arrived to pick us up. He is a fantastic driver and navigated around London and through torrential rain incredibly well.
Thanks everyone!
29 mars 2023
Omdöme utan inbjudan
Svar från Bouden coach travel
Dear Michelle,
We are thrilled to hear that you had a positive experience with our business! Thank you so much for taking the time to share your feedback with us. We strive to provide the best possible service to all of our customers, and it is always rewarding to hear that we have succeeded in doing so .
Please do not hesitate to reach out to us if you need future help
Best regards,
Bouden travel ltd
Great service for our school visit to London
Our school visit to the Houses of Parliament was fantastic and the minibus supplied via Boudens was first class. The vehicle was clean and spacious and the driver was very courteous and professional getting us there and back on time. Would fully recommend them in the future.
9 januari 2023
Omdöme utan inbjudan
Svar från Bouden coach travel
Thank you so much for taking the time out to leave your feedback. We are so glad to hear that you were happy with the service and we can't wait to have you back on board our services in the future :)
10/10 bus and 10/10 driver Khalifa
Khalifa was very friendly and took his time with us. He made the day feel like we was driving with a friend.
The mini bus itself was so nice, spacious and the teenager and adults loved the USB charging points !!!
Will definitely be using your company again x
26 november 2022
Omdöme utan inbjudan
Svar från Bouden coach travel
thank you so much for your valuable feedback - we can't wait to have you back on board again in the future :)
Excellent from start to finish first…
Excellent from start to finish first class transport provided, arriving early each time no waiting around
Also The lady that took our booking Sophie was ultra professional.
Highly recommended
Thank you 😊
11 november 2022
Omdöme utan inbjudan
Svar från Bouden coach travel
Thank you so much for taking the time our to leave your review - we are so pleased to hear that you were happy with the service and we can't wait to transport your group again in the future :)
Khalifa was on point the whole day and…
Khalifa was on point the whole day and was very personable. Will definitely use again in the near future. Thank you Khalifa from us all at Barnsdale.
14 november 2022
Omdöme utan inbjudan
Svar från Bouden coach travel
Thank you so much for leaving your feedback - we can't wait to have you on board again int he future :)
Great bus and great driver Khalifa
Great bus and great driver Khalifa. On time professional and helpful. High recommend
8 november 2022
Omdöme utan inbjudan
Svar från Bouden coach travel
Thank you so much for your feedback -- we can't wait to see you again one day :)
What an excellent day
What an excellent day and exceptional service provided by your driver, Khalifa. Most helpful a d supportive of the group/passengers
Steve
5 november 2022
Omdöme utan inbjudan
Svar från Bouden coach travel
Thank you so much fir your valuable feedback - we can't wait to have you back on board again soon :)
Amazing travel company arrived on time…
Amazing travel company arrived on time driver named khalifa was very welcoming he joined in our banter as we were a hen party would happy to use the company again for future trips
4 november 2022
Omdöme utan inbjudan
Svar från Bouden coach travel
Thank you so much for your feedback - so pleased thatyou were happy and can't wait to have you on board again soon :)
Excellent!
Excellent, helpful and very friendly! Was very courteous, Khalifa did everything possible to make our journey as enjoyable as it could be, would definitely recommend.
2 november 2022
Omdöme utan inbjudan
Svar från Bouden coach travel
Thank you for taking the time out to leave us a review. we can't wait to have you on board again one day soon :)
Had a wonderful experience with bouden…
Had a wonderful experience with bouden travel! Would definitely recommend! Khalifa our driver was fantastic, could not have felt more welcome! Please pass on the message that he is fabulous!
28 oktober 2022
Omdöme utan inbjudan
Svar från Bouden coach travel
Thank you so much for your feedback, we can't wait to have you on board again soon :)
Thank you to Ali and Boudens travel
Thank you to Ali who drove us on our return trip from London. He was looked after us and we felt safe in his hands. We certainly recommend Boudens travel, the booking and information process was smooth, and there is always a person on the other end of the phone.
23 oktober 2022
Omdöme utan inbjudan
Svar från Bouden coach travel
Thank you so much for your valuable feedback, we can't wait to have you on board again soon :)
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