Mr.Rohit is a kind-hearted and responsible person.He understands my urgent situation as my flight to London is tonight. He assured that he will do the needful today so that I can reload my card befor... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Truly smooth application experience and Helpful features. Glad to have my forex card from Bookmyforex. Staff is Very polite and helpful.
The service and card delivery was extremely fast and smooth. Mr. Shubham my delivery agent was extremely professional and courteous.
Excellent behavior. Came all the way from Bew Garia to deliver the card on same day.
Företagsinformation
Skrivet av företaget
BookMyForex-India's first e-Commerce initiative in the retail foreign exchange and international money transfer domain. BookMyForex offer its customers a wide range of cost-effective and convenient Forex products consisting of currency notes, prepaid travel cards, traveller's cheques, demand drafts and wire transfers. Customers can buy Forex for several purposes such as Personal Travel, Business Travel, Education, Emigration, Employment, Medical, and Maintenance of closed relatives staying abroad.
Kontaktuppgifter
Unit 662 - 664, JMD Megapolis Sohna Road, Sector - 48 Gurgaon, 122018, Gurgaon, Indien
- 9212219191
- marketing@bookmyforex.com
- www.bookmyforex.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
delivery guy gave good information and…
delivery guy gave good information and has explained very well on activation process
@BookMy Forex Timely and fast delivery
Very good delivery.
overcharging on cash and zero accountability once payment is done
I used BookMyForex ahead of an international trip to China. Three specific experiences — one at the counter and two on the phone — left me disappointed enough to write this.
Overcharged on CNY cash
Bought Chinese Yuan (CNY) in cash and was charged ₹16.5 per Yuan. The standard interbank forex rate at the time was around ₹14. That's a ₹2.5 per unit markup with zero transparency at the point of sale. On any meaningful cash purchase, this adds up quietly. No one flags it, no one explains it. You find out after the fact.
Rep Ayur — Asked a question, got a sermon (Call dated June 9)
Called to understand why CNY on the BookMyForex platform was priced ₹2 higher compared to other currencies. A fair question for any customer. Rep Ayur's response was that it is "BookMyForex's limitation" — fine, I can accept that. What followed was not fine. He then proceeded to tell me that "everybody has their own limitations." I had to explicitly tell him on the call that I did not reach out to be lectured and that if he needed to preach, he should find someone else. A customer asking a pricing question deserves a straight answer, not unsolicited life advice delivered with an attitude.
Rep Abhishek — Paid, uploaded documents, heard nothing (Call dated June 11)
Made a payment for USD forex card reload, received payment confirmation, uploaded all required documents through the app, and then waited. No update, no call, no email. I had to call in myself — the day before my flight — to find out that one document was still pending verification. Rep Abhishek only initiated action after I chased. This is a fundamental service failure. When a customer has already paid and is travelling imminently, proactive communication is not optional. It is the bare minimum.
Summary
BookMyForex's rates and platform concept are competitive. But the on-ground experience has serious gaps — opaque cash pricing, poor customer-facing attitude, and zero proactive communication after payment. If you're using them close to a travel date, build in extra time and plan to do all the chasing yourself. Don't assume no news is good news.
Bas experience with delivery person
Bas experience with delivery person. He was very rude throughout.
Very good experience.
Excellent service
Delivered on time, very quick process. Overall seamless.
Kolkata branch was a good experience
Kolkata branch was a good experience
Totally professional
Totally professional. Knows his job.
Very satisfactory
It is satisfactory.very good.
I am very much satisfied with the…
I am very much satisfied with the delivery...
Knowledgeable about the product and…
Knowledgeable about the product and services
Fast delivery by professional delivery…
Fast delivery by professional delivery partner
Every thing very smooth and very good
Every thing very smooth and very good. Got it on time Thank you
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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