FREE TRIAL SCAM. I clicked on the free trial and got redirected to full annual membership. Did not click on it but went back to previous page and was charged for the full year. Customer service ref... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
All the recent reviews are negative with regard to billing. I agree with these comments. I signed up via PayPal and will cancel and leave a negative comment just as soon as my order is processed by P... Se mer
Basically same as recent review . Takes ages to sign up to free trial then it isn’t free at all. Absolute CON Already cancelled auto renew and now going to report this misleading inducement... Se mer
The “free trial” period is absolutely NOT free! They don’t explain that sending something gives them permission to charge you. Then I contacted them and they replied quickly that I had authori... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Blue Mountain offers free ecards and print greeting cards for birthdays and other holidays and occasions. Choose from animated cards, musical ecards, printables and more.
Kontaktuppgifter
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
If I could give 0 stars I would
If I could give 0 stars I would. This company is purely scam. My daughter signed up for a free trail and we Have been trying to cancel for a year before the annual fee and there’s very little (intentional) communication on their part and keep getting the run around.
Do not sign up.
I have had difficulty cancelling in the…
I have had difficulty cancelling in the past. Last used the site about 6 years ago and thought I'd give it another try. I only wanted to pay for 1 month at $6.99 (£5.82 GBP) via PayPal but the amount kept showing as £21+ change. Tried twice but luckily didn't press the 'agree' button. Steer clear.
Beware
Beware, when you think you have cancelled you need to check and re-check, they rely on people assuming their cancellation system works. Avoid them at all costs if you give payment details, especially if it's a credit card as they are very difficult to stop recurring payments.
Website is too difficult. Mondo pay.
Website is terrible. Takes about 50 swipes to get to a recipient name starting with a Y. Touch any other name while swiping and you’ll start over again. Just have a Letter Code sidebar to go to like most sites.
Well,,I cant sign into my account
Well,,I cant sign into my account. I paid for a full yr . and then the kept getting 6,99 month after cancelling!
Horrible
Horrible! Terrible!
BEWARE! This "business" will not stop billing you! You can go online to their website and select "Cancel My Membership" and nothing changes! Next month? Same bill arrives. This is my direct personal experience. NEVER USE BLUE MOUNTAIN.
Don't touch this Web site with a barge…
Don't touch this Web site with a barge pole.
I took up the offer of a free 7 day trial, but as it wasn't for me I cancelled after 3 days.
I followed the cancellation procedure and sent a follow up email. These were both ignored and a charge was taken from my bank account.
I have sent another cancellation request and this has also been ignored.
I have contacted my bank to prevent them from doing this again.
Do Not trust this company.
Thieves
Thieves. Will continue to pull subscription payments after canceling. I cancelled 3 times (or so I thought) and finally was forced to stop payment via payment source. Completely unethical company. Stay away!!
DO NOT GIVE THESE PEOPLE YOUR CARD…
DO NOT GIVE THESE PEOPLE YOUR CARD INFORMATION!!! They will NEVER stop charging your card. They will NEVER allow you to cancel your subscription! You have been warned. AGAIN.
unable to delete credit card info
do NOT use. unable to delete your credit card info. I cancelled my membership so many times and they keep billing me. FRAUD
Malfunctioning website, deceptive marketing
While I always found their physical greeting cards excellent, I can't say the same for their website. It is one of the worst, because it isn't intuitive, pages are inconsistently designed, and it malfunctions. For example, i selected and customized an ecard before signing up/in, which deleted my customization. I then customized my card again, but then I had to select a subscription, which again deleted my personalization of my card. The subscription page deceptively offered a "one month" subscription, but after I paid for it, the confirmation page said it was a recurring monthly subscription; extremely deceptive. After personalizing my card a 3rd time, I was ready to send it, but the instructions for sending the card were not intuitive. So after eventually sending my card, I cancelled my subscription.
BUYER BEWARE!
Signed up to buy an ecard but dudnt buy. Despite this I had been charged monthly fees. In November I emailed to cancel which they did and refunded. Despite this they are dtill billing me monthly fees. Buyer Beware. Behaviour is close to being fraudulent.
Free trial for UK not free if you don't…
Free trial for UK not free if you don't watch the date carefully because they use the American date format
02/11/2022 actually means 11th February not 2nd November
They sell your email address
I started to create an account and I stopped when I got to the costs and closed the window but not before I had put in my email address as part of creating the account. They emailed me soliciting me to complete the registration and at the same time I started getting bombarded with junk email. Point is they gave/sold my email address to many other retailers. The only way to stop them is to mark them as spam because they ignore you unsubscribe requests but, I don't think that all email platforms provide for that. Certainly not Outlook.
I thought I had cancelled my membership…
I thought I had cancelled my membership going through their account management section. Several months later realized it was still in effect, still charging me $6.99/month. Going through their process again, I see that after selecting to end the monthly withdrawal, a page comes up with ads for special e-cards which I saw the first time I tried to cancel. This time I realized I needed to scroll down several pages and at the bottom they had 2 choices, 1) to continue and 2) to cancel with the first selection to continue already selected. Once I overrode their default and selected cancel, another page came up and again 2 choices were given with the continue already selected so I had to override that as well. That finally cancel my subscription…boy are they sneaky!
A fraud company
As most of reviewers have bad experience from blue mountain that tricked by their free trial, I was canceled a day later but still got billed for three months of $4.99. And the worst part is blue mountain fraudulently used my another credit card billed me from this year June, $4.99 July $4.99 and August $6.99 which from year ago I might have use this card for their free e card purchase. I didn’t file a dispute of fraud charge because I have a few of monthly subscription charges, if I make a report to my credit card company that results of replacing a new card and I have to update my new credit card info to my monthly subscription which I try to avoid. I leave this review is to warn people do not got tricked by blue mountain their free trial e card offer because blue mountain will still bill you even you cancel the free trial without your consent. Blue mountain is fraud on line e card company that illegal charge customer by using their credit card info. Do Not Use Blue Mountain At All! I will report to BBB for Blue Mountain fraudulently charge customer by using their credit card info.
Scam business
Scam business. You can't delete your account, remove credit card information, or cancel your membership for an extended period. It seems that cancellations only last a month, then you're automatically renewed for the next month. There's no 'you're resubscribed and will be charged' email, and there doesn't seem to be an option to get such an email. There's also no confirmation of any kind that you've 'cancelled' so credit card chargebacks are more difficult. It's also never stated that you're only cancelling for one month.
A card I ordered did not arrive . sent to the wrong address by Blue Mountains.com
A card I ordered did not arrive and on investigation I noted that it had been sent to the wrong email address despite me copying and pasting the correct address.
They are refusing to address my complaint by email
Disreputable company.
Don’t be tricked into “Free 7 day trial”
I signed up for the free 7 day trial and they took one months membership from me .. it is a total con!! This was on day 2 of the 7 day trial!! I have written to them twice and only get automated responses!! Avoid at all costs!! Do not sign up for the supposed free trial!!
Disappointing
Disappointing. A scheduled card was never received. For another, the email address (which I use daily) was said to be invalid. Have cancelled.
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