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Blue Banana Omdömen 

5 572
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I tend to be apprehensive of buying things online but blue banana has been just lovely! I bought two pairs of tights and a stunning claw clip- which with shipping totaled to just over £16 which I was... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

My friend and I got piercings in Reading today, honestly the best piercing experience I’ve had. Everyone there was so lovely and our piercer Gio is officially my favourite person 😂. My friend and I... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

my peircer was really sweet! we made great jokes and we got on well, she made me feel comfortable and kept reassuring me as i was quite worried. the service in general was good, it wasnt too busy and... Se mer

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Betygsatt 5 av 5 stjärnor

I visited the Plymouth store on 1 August and I have to say the store is amazing. It has a really wide range and the store is extremely clean. I must give a special mention to Matty who went beyond gr... Se mer

Företaget har svarat

Företagsinformation

  1. Klädbutik
  2. Piercingstudio
  3. Butik för modeaccessoarer
  4. Butik med hårprodukter
  5. Butik med vintagekläder

Om Blue Banana

Skrivet av företaget

This is the Trustpilot page for online customers of BlueBanana.com. Blue Banana has been bringing it to the alternative fashion scene since '97. Our website range includes everything from rocking band merch to high-end vintage clothing. Supporting and growing with the alt fashion scene you'll always find something new and exciting at BlueBanana.com!

Helpful Links

Please use the links below to get Customer Service support or to take a closer look at the products we offer.

Homepage
Contact Us
Track Your Order
Shop Alt Clothing
Shop Band Merch
Shop Hair Dye

Shop Piercing

Customer Service Opening Hours

These hours are when we have agents in the office to answer the phone and respond to tickets & emails.

  • Mon to Fri (USA - PST: 12:30am - 8:30am)
  • Mon to Fri (UK - GMT: 08:30am – 16:30pm)
  • If you Contact Us outside of these customer services opening hours then please expect a reply when we are next open.

    Fashion With An Edge!

    Skrivet av företaget

    Want to Return or Exchange Your Items?
    Finding the right fit can be tricky when shopping online, but we've made it easier! You can return any of our dresses for FREE if you live in the UK.
    Get In Touch
    If you're not happy with your order or experience, get in touch with our wonderful customer service team. They're happy to help! If you've got a question about an item or shipping information, send us an email or call our telephone line. You can ask us anything!
    Something For Everyone!
    At Blue Banana, we aspire to please! That's why we have a whole range of items to choose from, so you're bound to find something you'll love. From dresses, piercings, hair dye and band merch, we stock some brilliant brands to suit every aesthetic! No matter who you are, Blue Banana caters to everyone.

    We Promise to Give Top Quality Service.

    We care about each and every customer.

    We care about each and every customer.
    We strive to make our customers happy. That's why we always try to provide our shoppers with a positive experience and top-notch customer service! Whether that be through giving excellent assistance via our customer service team, being active on social media or through our high-quality website and items, we want to make sure our customers are satisfied with their experience from start to finish. We are always listening to what you have to say and we aim to respond to every piece of feedback from our shoppers.

    Kontaktuppgifter

    4,7

    Utmärkt

    TrustScore 4.5 av 5

    6 tn omdömen

    5 stjärnor
    4 stjärnor
    3 stjärnor
    2 stjärnor
    1 stjärna

    Ber kunder att lämna omdömen

    Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

    Har besvarat 100 % av sina negativa omdömen

    Svarar vanligtvis inom 48 timmar

    Så använder företaget Trustpilot

    Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

    4,7

    Alla omdömen

    (5 572)

    620 omdömen under de senaste 12 månaderna

    Skriv ett omdöme
    Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

    Betygsatt 5 av 5 stjärnor

    Excellent service and value

    Excellent service and value

    28 juli 2026
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your lovely review! We're so glad that you had a good experience with us, and we hope to welcome you back soon!

    Kind regards,
    BB Team

    Betygsatt 5 av 5 stjärnor

    Price was good (clearance)

    Arrived quickly, well packaged. Only opened one of each item but seemed fine. Price was very good.

    28 juli 2026
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your lovely review! We're so glad that you had a good experience with us, and we hope to welcome you back soon!

    Kind regards,
    BB Team

    Betygsatt 5 av 5 stjärnor

    I tend to be apprehensive of buying…

    I tend to be apprehensive of buying things online but blue banana has been just lovely! I bought two pairs of tights and a stunning claw clip- which with shipping totaled to just over £16 which I was very happy with :)
    Shipping went quickly and my items arrived within two days so very impressed in that aspect.

    27 juli 2026
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your lovely review! We're so glad that you had a good experience with us, and we hope to welcome you back soon!

    Kind regards,
    BB Team

    Betygsatt 5 av 5 stjärnor

    Fast delivery great value for money

    Fast delivery great value for money

    20 juli 2026
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your lovely review! We're so glad that you had a good experience with us, and we hope to welcome you back soon!

    Kind regards,
    BB Team

    Betygsatt 5 av 5 stjärnor

    Great experience from start to finish

    Great communication, speed of delivery and a good price. Will use again

    27 juli 2026
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your lovely review! We're so glad that you had a good experience with us, and we hope to welcome you back soon!

    Kind regards,
    BB Team

    Betygsatt 5 av 5 stjärnor

    I've ordered from them several times…

    I've ordered from them several times now and I've had no problems whatsoever. That's why I keep going back to them because I can trust them.

    25 juli 2026
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your lovely review! We're so glad that you had a good experience with us, and we hope to welcome you back soon!

    Kind regards,
    BB Team

    Betygsatt 5 av 5 stjärnor

    Amazing!!

    My friend and I got piercings in Reading today, honestly the best piercing experience I’ve had. Everyone there was so lovely and our piercer Gio is officially my favourite person 😂. My friend and I were laughing with him the whole time, literally such a lovely human and so good at what he does. Thank you for such a great experience.

    4 augusti 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your lovely review! We're so glad that you had a good experience with us, and we hope to welcome you back soon!

    Kind regards,
    BB Team

    Betygsatt 5 av 5 stjärnor

    Had a friendly comfortable experience…

    Had a friendly comfortable experience for having a piercing for first time with a female piercer Hannah that my nerves went away immediately!!! Definetly will come back again!!

    3 augusti 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your lovely review! We're so glad that you had a good experience with us, and we hope to welcome you back soon!

    Kind regards,
    BB Team

    Betygsatt 5 av 5 stjärnor

    Hair Dye

    My hair dye arrived on time

    18 juli 2026
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your lovely review! We're so glad that you had a good experience with us, and we hope to welcome you back to our store soon!

    Kind regards,
    BB Team

    Betygsatt 5 av 5 stjärnor

    Professional with Care

    I received a very warm welcome from staff. They arranged my piercing quickly and efficiently. Everything was explained and opportunity for questions. The actual piercing was performed with professionalism and great care by Sophie. I am ecstatic about my piercing. Would definitely recommend to anyone thinking about a piercing. Great staff and fabulous shop.

    3 augusti 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your lovely review! We're so glad that you had a good experience with us, and we hope to welcome you back to our store soon!

    Kind regards,
    BB Team

    Betygsatt 1 av 5 stjärnor

    Faulty clothing and non-responsive customer service

    Bought a pair of Banned Apparel trousers which weren't cheap, I contacted the shop via email has been over a month they never replied, I sent all photos required as proof, the fabric between the legs after 1 wear started making fluff which is not acceptable as I had bought them 2 days before and still had receipt. Contacted the general customer service of Blue Banana and they said I would have to physically go to the shop. I don't live near Nottingham and was there for Download Festival. The shop was completely non-responsive and Blue Banana general customer service not helpful at all. Won't be purchasing anything else from them.

    22 juni 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi Vodum,

    We are very sorry to hear about your recent 1-star experience with us.

    So that we can investigate further, please respond to our Find Reviewer Request via Trustpilot.

    Kind regards,
    BB Team

    Betygsatt 5 av 5 stjärnor

    Had such a great experience

    Had such a great experience. And so friendly. Harriett and Heather were so professional and kind excellent at their job!

    2 augusti 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your lovely review! We're so glad that you had a good experience with us, and we hope to welcome you back to our store soon!

    Kind regards,
    BB Team

    Betygsatt 5 av 5 stjärnor

    Fabulous customer service

    I visited the Plymouth store on 1 August and I have to say the store is amazing. It has a really wide range and the store is extremely clean. I must give a special mention to Matty who went beyond great customer service. Matty was so helpful, kind, patient and knowledgeable - I wish I could give the review 10 stars!

    1 augusti 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your lovely review! We're so glad that you had a good experience with us, and we hope to welcome you back to our store soon!

    Kind regards,
    BB Team

    Betygsatt 5 av 5 stjärnor

    Lovely staff ❤️

    I went there with my mum for my first lobe piercing and it was an amazing experience, Kirsty was lovely and really helped when I felt a bit wobbly, she helped explain why I was feeling like that (also the blue raspberry lolly was delicious and gave me a blue tongue) I'd really recommend it for first piercings because the staff are lovely and its overall an amazing experience 😁

    31 juli 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your lovely review! We're so glad that you had a good experience with us, and we hope to welcome you back to our store soon!

    Kind regards,
    BB Team

    Betygsatt 5 av 5 stjärnor

    Customer services

    Customer services. I was at error and realised my mistake. Product great. Delivery spot on.

    23 juli 2026
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your lovely review! We're so glad that you had a good experience with us, and we hope to welcome you back to our store soon!

    Kind regards,
    BB Team

    Betygsatt 1 av 5 stjärnor

    I got given a silver one even though I…

    I got given a silver one even though I ordered a gold one but i could not return because i was going on holiday.

    22 juli 2026
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi Mulik,

    We sincerely apologise that you received the wrong item in your order. Please know that we will always rectify the situation if there is a problem with your order, and our Customer Service Team are on hand to help.

    One of our agents has been in touch to help provide a resolution. Please look out for their email.

    Kind regards,
    BB Team

    Betygsatt 5 av 5 stjärnor

    I got my nose pierced by Grace in…

    I got my nose pierced by Grace in Leeds, she was very gentle and very soothing. When I got nervous she made it clear that if I didn’t want to go through with the piercing she wouldn’t make me. She also made the experience as a whole a fun, safe and calming atmosphere. When we were in conversation it didn’t feel as though we had just met, she speaks to you with ease and is very friendly! Overall ,Blue Banana was a great piercing experience and would go again!!

    30 juli 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,
    Thank you for your lovely review! We're so glad that you had a good experience with us, and we hope to welcome you back to our store soon!
    Kind regards,
    BB Team

    Betygsatt 5 av 5 stjärnor

    Super fast and reliable tracking…

    Super fast and reliable tracking service used. Great products. Thanks

    9 juli 2026
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,
    Thank you for your lovely review! We're glad to hear that you had a good experience with us. We hope to welcome you back soon!
    Kind regards,
    BB Team

    Detta är Trustpilot

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    Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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    Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

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