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Blue Banana Omdömen 

5 635
TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Last minute decision to change my ear piercings on a Sunday afternoon in Nottingham. The staff were welcoming and very helpful as I was spoilt for choice. And Harriet, bless her, she was ready for cle... Se mer

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Betygsatt 5 av 5 stjärnor

I had my ears pierced after seeking advice from the lovely sales assistant. He was so friendly and reassuring. My piercing was performed in a sterile environment using high-quality, sterile equipmen... Se mer

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Betygsatt 5 av 5 stjärnor

Absolutely AMAZING experience, Daisy done my son’s piercing today . Made him feel so comfortable and brave , would highly recommend if anyone wants any piercings . This place is extremely clean and s... Se mer

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Betygsatt 5 av 5 stjärnor

Just had a single ear lobe piercing and helix done today by Geoff. Absolutely amazing. Quick, efficient and very knowledgeable about what he was doing. Will definitely book again with him!

Företaget har svarat

Företagsinformation

  1. Klädbutik
  2. Piercingstudio
  3. Butik för modeaccessoarer
  4. Butik med hårprodukter
  5. Butik med vintagekläder

Om Blue Banana

Skrivet av företaget

This is the Trustpilot page for online customers of BlueBanana.com. Blue Banana has been bringing it to the alternative fashion scene since '97. Our website range includes everything from rocking band merch to high-end vintage clothing. Supporting and growing with the alt fashion scene you'll always find something new and exciting at BlueBanana.com!

Helpful Links

Please use the links below to get Customer Service support or to take a closer look at the products we offer.

Homepage
Contact Us
Track Your Order
Shop Alt Clothing
Shop Band Merch
Shop Hair Dye

Shop Piercing

Customer Service Opening Hours

These hours are when we have agents in the office to answer the phone and respond to tickets & emails.

  • Mon to Fri (USA - PST: 12:30am - 8:30am)
  • Mon to Fri (UK - GMT: 08:30am – 16:30pm)
  • If you Contact Us outside of these customer services opening hours then please expect a reply when we are next open.

    Fashion With An Edge!

    Skrivet av företaget

    Want to Return or Exchange Your Items?
    Finding the right fit can be tricky when shopping online, but we've made it easier! You can return any of our dresses for FREE if you live in the UK.
    Get In Touch
    If you're not happy with your order or experience, get in touch with our wonderful customer service team. They're happy to help! If you've got a question about an item or shipping information, send us an email or call our telephone line. You can ask us anything!
    Something For Everyone!
    At Blue Banana, we aspire to please! That's why we have a whole range of items to choose from, so you're bound to find something you'll love. From dresses, piercings, hair dye and band merch, we stock some brilliant brands to suit every aesthetic! No matter who you are, Blue Banana caters to everyone.

    We Promise to Give Top Quality Service.

    We care about each and every customer.

    We care about each and every customer.
    We strive to make our customers happy. That's why we always try to provide our shoppers with a positive experience and top-notch customer service! Whether that be through giving excellent assistance via our customer service team, being active on social media or through our high-quality website and items, we want to make sure our customers are satisfied with their experience from start to finish. We are always listening to what you have to say and we aim to respond to every piece of feedback from our shoppers.

    Kontaktuppgifter

    4,7

    Utmärkt

    TrustScore 4.5 av 5

    6 tn omdömen

    5 stjärnor
    4 stjärnor
    3 stjärnor
    2 stjärnor
    1 stjärna

    Ber kunder att lämna omdömen

    Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

    Har besvarat 100 % av sina negativa omdömen

    Svarar vanligtvis inom 48 timmar

    Så använder företaget Trustpilot

    Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

    4,7

    Alla omdömen

    (5 635)

    632 omdömen under de senaste 12 månaderna

    Skriv ett omdöme
    Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

    Betygsatt 5 av 5 stjärnor

    My first visit today and not my last

    My first visit today and not my last! Amazing staff so polite, good banter 👌really helpful. Elizabeth you are such a stunning helpful lady, 5*+ Thank you for your amazing help in the store😍

    10 september 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,
    Thank you for your review. We're so glad that you had a 5-star experience with us! We hope to welcome you back soon.
    Kind regards,
    BB Team

    Betygsatt 5 av 5 stjärnor

    sooo good

    i got a really really cute hello kitty belly piercing and i honestly love it. the shipping f was super quick and it’s the same as the photos

    9 september 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,
    Thank you for your review. We're so glad that you had a 5-star experience with us! We hope to welcome you back soon.
    Kind regards,
    BB Team

    Betygsatt 5 av 5 stjärnor

    Sam was amazing

    Sam was amazing, made you feel very welcome and it was so quick and easy would highly recommend

    9 september 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,
    Thank you for your review. We're so glad that you had a 5-star experience with us! We hope to welcome you back soon.
    Kind regards,
    BB Team

    Betygsatt 5 av 5 stjärnor

    Sam was great

    Sam was great! Would highly recommend getting piercings here xx

    9 september 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,
    Thank you for your review. We're so glad that you had a 5-star experience with us! We hope to welcome you back soon.
    Kind regards,
    BB Team

    Betygsatt 5 av 5 stjärnor

    I am always happy to find here what I need

    I usually buy the Manic Panic hair dye here. Always comes on time stated. Never had any issues.

    29 augusti 2026
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your review! We're so glad that you had a good experience with us, and we hope to welcome you back soon.

    Kind regards,
    BB Team

    Betygsatt 5 av 5 stjärnor

    Last minute decision to change my ear…

    Last minute decision to change my ear piercings on a Sunday afternoon in Nottingham. The staff were welcoming and very helpful as I was spoilt for choice. And Harriet, bless her, she was ready for cleaning up for the end of her day but accommodated my last minute decision without an issue and she was just as excited with how my choices looked as I was! Cannot wait to make another appointment, just need to decide what I'm having next time! Staff, choice and service all excellent!!!

    23 augusti 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your review! We're so glad that you had a good experience with us, and we hope to welcome you back soon.

    Kind regards,
    BB Team

    Betygsatt 5 av 5 stjärnor

    Fast delivery

    Fast delivery, great price

    28 augusti 2026
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your review! We're so glad that you had a good experience with us, and we hope to welcome you back soon.

    Kind regards,
    BB Team

    Betygsatt 1 av 5 stjärnor

    Navel piercing

    I went for my navel piercing at the Manchester store a few weeks ago, and ever since then I have only had problems with it. Firstly neither the woman who booked my appointment or the piercer actually looked at the anatomy of my belly button and did not inform me if the piercing was suitable, they only looked at my friends and gave us the same one. A few weeks later I was in discomfort and my piercing was very red so went back to the shop and asked for a consultation, to which the server told me to come back in a week if it is still painful. When I came back a week later I suggested I may need a longer bar, but I didn’t know if this is correct as this was my first piercing and was hoping for advice. I was informed the bar they had put in (12mm) was the longest they had for a floating navel type bar, but they had an 18mm curveball bar that they would see if I needed. When i went for my consultation the piercer again barely looked at my piercing or anatomy and just put the 18mm in, which was HUGE and was literally hanging out of the piercing site, and told me to come back in 2 months to downsize. I left feeling like I hadn’t been given the time of day and now had a ridiculously long bar that kept snagging on everything. Furthermore, the document from my appointment says they upsized to 14mm bar, despite several workers confirming with me that it is 18mm and will be very long. The next day they sent me an email telling me to downsize after only a day of having the 18mm bar, but as I live an hours commute away and was working this wasn’t feasible for me. Plus they shouldn’t have fitted the bar in the first place if they then told me to downsize the next day.
    After that I went for a second opinion from another qualified piercer, who told me the bar was ridiculous and it shouldn’t have been pierced with a 12mm anyway as this is the longest bar most places offer and leaves no room for upsizing for swelling. After the bar was changed I was suffering with immense pain around the piercing sight and had to take a day off work due to this, I also went to an emergency doctors appointment and they ended up taking the piercing out due to the pain. Overall this was not a good first piercing experience and I am disappointed that I spent roughly 50 pounds on this to not even have the piercers properly check my anatomy, and I am now discouraged from any future piercings I had wanted.

    18 augusti 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi Sophia,
    We are very sorry to hear about your recent experience in our Manchester branch.

    Please know that we have passed on your review and details to the store manager and area manager for review.

    If you wish to escalate this further, please feel free to email them directly at manchester@bluebanana.com.

    We sincerely apologise that this has happened.

    Kind regards,
    Blue Banana

    Betygsatt 5 av 5 stjärnor

    Great experience as always

    I went to blue banana for the apprentice piercings. I was pierced by Drew who was so lovely and she did a great job as well as all of the other staff, many thanks

    3 september 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your review! We're so glad that you had a good experience with us, and we hope to welcome you back soon.

    Kind regards,
    BB Team

    Betygsatt 5 av 5 stjärnor

    I had a couple of piercings recently at…

    I had a couple of piercings recently at BB Bristol and the piercer was so lovely. I was pretty nervous and she was so gentle and caring.

    21 augusti 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,
    Thank you for your review! We're so glad that you had a good experience with us, and we hope to welcome you back soon.
    Kind regards,
    BB Team

    Betygsatt 5 av 5 stjärnor

    Got 3 ear piercings would recommend

    Got 3 ear piercings by Edie today and she was lovely throughout making sure I was happy with placement etc. All the staff were lovely and were quick to help with picking out jewellery. Everything was clean and sterile and I would recommend!

    3 september 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,
    Thank you for your review! We're so glad that you had a good experience with us, and we hope to welcome you back soon.
    Kind regards,
    BB Team

    Betygsatt 5 av 5 stjärnor

    Nose piercing

    The piercer, Kyle, who pierced my nose was extremely professional, kind and super friendly.
    Super sterile environment, and it seems to be healing well! :)

    2 september 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,
    Thank you for your review! We're so glad that you had a good experience with us, and we hope to welcome you back soon.
    Kind regards,
    BB Team

    Betygsatt 5 av 5 stjärnor

    Great service

    Very easy to navigate website and place order. Really fast delivery of order, very happy and will use again.

    7 augusti 2026
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your lovely review. We're so glad to hear that you had a 5-star experience with us! We hope to welcome you back soon!

    Kind regards,
    BB Team

    Betygsatt 5 av 5 stjärnor

    Quick shipping and all items came as expected! (:

    Very good! Extremely well packaged in bubble wrap and delivered very promptly :)

    23 augusti 2026
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your lovely review. We're so glad to hear that you had a 5-star experience with us! We hope to welcome you back soon!

    Kind regards,
    BB Team

    Betygsatt 5 av 5 stjärnor

    Excellent customer service and very…

    Excellent customer service and very speedy delivery

    16 augusti 2026
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your lovely review. We're so glad to hear that you had a 5-star experience with us! We hope to welcome you back soon!

    Kind regards,
    BB Team

    Betygsatt 4 av 5 stjärnor

    really friendly

    really friendly, helpful staff. I went there to get my septum pierced a month ago, everything went well. the only thing wrong is you should not use the piercing cleaning solution they give you/sell. you should only use sterile saline solution, as when I used the solution they gave me, my swptum got infected and irritated, and when I switched to a saline solution it went away and was fine. other than that, I love this shop and everyone is so welcoming.

    21 juli 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your lovely review. We're so glad to hear that you had a 4-star experience with us! We hope to welcome you back soon!

    Kind regards,
    BB Team

    Betygsatt 5 av 5 stjärnor

    Just had a single ear lobe piercing and…

    Just had a single ear lobe piercing and helix done today by Geoff. Absolutely amazing. Quick, efficient and very knowledgeable about what he was doing. Will definitely book again with him!

    30 augusti 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your lovely review. We're so glad to hear that you had a 5-star experience with us! We hope to welcome you back soon!

    Kind regards,
    BB Team

    Betygsatt 1 av 5 stjärnor

    Difficult situation for single parents

    I had booked an eyebrow piercing for my 15 y/o daughter @ the Swansea store using the online booking system.
    I read all the terms so didn't expect to have any issues, and knew that I would need to be in the room with her.
    When we arrived we were told that we couldn't go ahead as my 4 y/o was with us. He was not allowed in the room and obviously couldn't be left outside on his own.

    28 augusti 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi Sam,

    We are sorry to hear about your recent 1-star experience in our Swansea store.

    Unfortunately, we only permit the piercee and the parent/guardian into the piercing studio. We do not allow children to be left unattended in the waiting area.

    We are very sorry that this was not made clear enough prior to your visit. Please note that we are updating our terms and conditions to reflect this rule, and we take your feedback on board.

    We hope to welcome you back soon.

    Kind regards,
    Blue Banana

    Betygsatt 5 av 5 stjärnor

    Staff are very friendly and helpful and…

    Staff are very friendly and helpful and everything was explained to me and used sterile equpment

    28 augusti 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your lovely review. We're so glad to hear that you had a 5-star experience with us! We hope to welcome you back soon!

    Kind regards,
    BB Team

    Betygsatt 4 av 5 stjärnor

    Quick and efficient delivery service.

    Quick and efficient delivery service.

    19 augusti 2026
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your lovely review. We're so glad to hear that you had a 4-star experience with us! We hope to welcome you back soon!

    Kind regards,
    BB Team

    Detta är Trustpilot

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    Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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