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Blue Banana Omdömen 

5 641
TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

My daughter got her earlobes pierced today for her very first piercing, and the team was absolutely amazing! They took the time to walk us through what to expect and gave detailed instructions on afte... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Last minute decision to change my ear piercings on a Sunday afternoon in Nottingham. The staff were welcoming and very helpful as I was spoilt for choice. And Harriet, bless her, she was ready for cle... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I had my ears pierced after seeking advice from the lovely sales assistant. He was so friendly and reassuring. My piercing was performed in a sterile environment using high-quality, sterile equipmen... Se mer

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Betygsatt 5 av 5 stjärnor

Easy to use website, with good communication about my order. The dress I ordered for my grandaughter arrived within a couple of days and was well packaged etc., she'll love it.

Företaget har svarat

Företagsinformation

  1. Klädbutik
  2. Piercingstudio
  3. Butik för modeaccessoarer
  4. Butik med hårprodukter
  5. Butik med vintagekläder

Om Blue Banana

Skrivet av företaget

This is the Trustpilot page for online customers of BlueBanana.com. Blue Banana has been bringing it to the alternative fashion scene since '97. Our website range includes everything from rocking band merch to high-end vintage clothing. Supporting and growing with the alt fashion scene you'll always find something new and exciting at BlueBanana.com!

Helpful Links

Please use the links below to get Customer Service support or to take a closer look at the products we offer.

Homepage
Contact Us
Track Your Order
Shop Alt Clothing
Shop Band Merch
Shop Hair Dye

Shop Piercing

Customer Service Opening Hours

These hours are when we have agents in the office to answer the phone and respond to tickets & emails.

  • Mon to Fri (USA - PST: 12:30am - 8:30am)
  • Mon to Fri (UK - GMT: 08:30am – 16:30pm)
  • If you Contact Us outside of these customer services opening hours then please expect a reply when we are next open.

    Fashion With An Edge!

    Skrivet av företaget

    Want to Return or Exchange Your Items?
    Finding the right fit can be tricky when shopping online, but we've made it easier! You can return any of our dresses for FREE if you live in the UK.
    Get In Touch
    If you're not happy with your order or experience, get in touch with our wonderful customer service team. They're happy to help! If you've got a question about an item or shipping information, send us an email or call our telephone line. You can ask us anything!
    Something For Everyone!
    At Blue Banana, we aspire to please! That's why we have a whole range of items to choose from, so you're bound to find something you'll love. From dresses, piercings, hair dye and band merch, we stock some brilliant brands to suit every aesthetic! No matter who you are, Blue Banana caters to everyone.

    We Promise to Give Top Quality Service.

    We care about each and every customer.

    We care about each and every customer.
    We strive to make our customers happy. That's why we always try to provide our shoppers with a positive experience and top-notch customer service! Whether that be through giving excellent assistance via our customer service team, being active on social media or through our high-quality website and items, we want to make sure our customers are satisfied with their experience from start to finish. We are always listening to what you have to say and we aim to respond to every piece of feedback from our shoppers.

    Kontaktuppgifter

    4,7

    Utmärkt

    TrustScore 4.5 av 5

    6 tn omdömen

    5 stjärnor
    4 stjärnor
    3 stjärnor
    2 stjärnor
    1 stjärna

    Ber kunder att lämna omdömen

    Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

    Har besvarat 97 % av sina negativa omdömen

    Svarar vanligtvis inom 48 timmar

    Så använder företaget Trustpilot

    Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

    4,7

    Alla omdömen

    (5 641)

    638 omdömen under de senaste 12 månaderna

    Skriv ett omdöme
    Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

    Betygsatt 5 av 5 stjärnor

    Finally found the right colour

    Finally found the right colour
    Thank you so much

    29 augusti 2026
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your review. We're so glad that you had a 5-star experience with us! We hope to welcome you back soon.

    Kind regards,
    BB Team

    Betygsatt 1 av 5 stjärnor

    Got my piercing done at the branch in Reading

    Honestly, seeing good reviews for belly piercings here is baffling. As soon as I told my friends about what happened, practically everyone chimed in with their own horror stories about getting wonky, rushed piercings done at this exact branch from this exact piercer. I do not think she is professional as she seemed very shaky and unsure which should've been the first red flag but oh well I definitely learnt my lesson.
    I got my belly button pierced on Friday afternoon (September 11th). I really wish I caught the piercer's name so I could warn people directly, but I know she works the Friday and Saturday shifts. The placement was completely botched. The needle blatantly missed the marker line she drew, leaving the bar sitting visibly tilted and off to the side. Also she bandaged it immediately after she pierced so I didn't see the mess she had done till I got home .On top of that, she had a cold, dismissive and arrogant attitude the entire time, rushing through the whole thing like she couldn't be bothered. Funnily, she only turned overly sweet the next day flooding me with fake compliments when I walked back in to get it taken out and the crooked bar was staring her right in the face. Probably to avoid the awkwardness.
    I had to have the jewelry taken out immediately so my stomach wouldn't end up with permanent diagonal scars. Now I'm stuck with a healing wound and a mandatory 3-month wait before I can get it done properly somewhere else. To top it off, they flat-out refused a refund to my card and only offered store credit holding onto someone's cash after botching a service, Forcing them to go back to the same piercer who botched them is so wrong.
    Save your money, save your skin,save your anatomy and avoid permanent scaring and go to an actual professional studio that cares about doing the job right and not just getting it done.

    11 september 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi there,

    We are very sorry to hear about your recent 1-star experience at our Reading branch.

    Please respond to our Find Reviewer Request so that we can pass your details on to the relevant department to handle your complaint.

    We sincerely apologise that this happened.

    Kind regards,
    Blue Banana

    Betygsatt 5 av 5 stjärnor

    Lovely dress with speedy delivery

    Easy to use website, with good communication about my order. The dress I ordered for my grandaughter arrived within a couple of days and was well packaged etc., she'll love it.

    3 september 2026
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your review. We're so glad that you had a 5-star experience with us! We hope to welcome you back soon.

    Kind regards,
    BB Team

    Betygsatt 5 av 5 stjärnor

    Brilliant all round

    Brilliant all round. Product was top class and delivered quickly would highly recommend

    27 augusti 2026
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your review. We're so glad that you had a 5-star experience with us! We hope to welcome you back soon.

    Kind regards,
    BB Team

    Betygsatt 5 av 5 stjärnor

    My daughter got her earlobes pierced…

    My daughter got her earlobes pierced today for her very first piercing, and the team was absolutely amazing! They took the time to walk us through what to expect and gave detailed instructions on aftercare. Eli did a fantastic job of putting her at ease during the process. She is super pleased with the result—highly recommended!

    12 september 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your review. We're so glad that you had a 5-star experience with us! We hope to welcome you back soon.

    Kind regards,
    BB Team

    Betygsatt 5 av 5 stjärnor

    My first visit today and not my last

    My first visit today and not my last! Amazing staff so polite, good banter 👌really helpful. Elizabeth you are such a stunning helpful lady, 5*+ Thank you for your amazing help in the store😍

    10 september 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,
    Thank you for your review. We're so glad that you had a 5-star experience with us! We hope to welcome you back soon.
    Kind regards,
    BB Team

    Betygsatt 5 av 5 stjärnor

    sooo good

    i got a really really cute hello kitty belly piercing and i honestly love it. the shipping f was super quick and it’s the same as the photos

    9 september 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,
    Thank you for your review. We're so glad that you had a 5-star experience with us! We hope to welcome you back soon.
    Kind regards,
    BB Team

    Betygsatt 5 av 5 stjärnor

    Sam was amazing

    Sam was amazing, made you feel very welcome and it was so quick and easy would highly recommend

    9 september 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,
    Thank you for your review. We're so glad that you had a 5-star experience with us! We hope to welcome you back soon.
    Kind regards,
    BB Team

    Betygsatt 5 av 5 stjärnor

    Sam was great

    Sam was great! Would highly recommend getting piercings here xx

    9 september 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,
    Thank you for your review. We're so glad that you had a 5-star experience with us! We hope to welcome you back soon.
    Kind regards,
    BB Team

    Betygsatt 5 av 5 stjärnor

    Last minute decision to change my ear…

    Last minute decision to change my ear piercings on a Sunday afternoon in Nottingham. The staff were welcoming and very helpful as I was spoilt for choice. And Harriet, bless her, she was ready for cleaning up for the end of her day but accommodated my last minute decision without an issue and she was just as excited with how my choices looked as I was! Cannot wait to make another appointment, just need to decide what I'm having next time! Staff, choice and service all excellent!!!

    23 augusti 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your review! We're so glad that you had a good experience with us, and we hope to welcome you back soon.

    Kind regards,
    BB Team

    Betygsatt 5 av 5 stjärnor

    Fast delivery

    Fast delivery, great price

    28 augusti 2026
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your review! We're so glad that you had a good experience with us, and we hope to welcome you back soon.

    Kind regards,
    BB Team

    Betygsatt 1 av 5 stjärnor

    Navel piercing

    I went for my navel piercing at the Manchester store a few weeks ago, and ever since then I have only had problems with it. Firstly neither the woman who booked my appointment or the piercer actually looked at the anatomy of my belly button and did not inform me if the piercing was suitable, they only looked at my friends and gave us the same one. A few weeks later I was in discomfort and my piercing was very red so went back to the shop and asked for a consultation, to which the server told me to come back in a week if it is still painful. When I came back a week later I suggested I may need a longer bar, but I didn’t know if this is correct as this was my first piercing and was hoping for advice. I was informed the bar they had put in (12mm) was the longest they had for a floating navel type bar, but they had an 18mm curveball bar that they would see if I needed. When i went for my consultation the piercer again barely looked at my piercing or anatomy and just put the 18mm in, which was HUGE and was literally hanging out of the piercing site, and told me to come back in 2 months to downsize. I left feeling like I hadn’t been given the time of day and now had a ridiculously long bar that kept snagging on everything. Furthermore, the document from my appointment says they upsized to 14mm bar, despite several workers confirming with me that it is 18mm and will be very long. The next day they sent me an email telling me to downsize after only a day of having the 18mm bar, but as I live an hours commute away and was working this wasn’t feasible for me. Plus they shouldn’t have fitted the bar in the first place if they then told me to downsize the next day.
    After that I went for a second opinion from another qualified piercer, who told me the bar was ridiculous and it shouldn’t have been pierced with a 12mm anyway as this is the longest bar most places offer and leaves no room for upsizing for swelling. After the bar was changed I was suffering with immense pain around the piercing sight and had to take a day off work due to this, I also went to an emergency doctors appointment and they ended up taking the piercing out due to the pain. Overall this was not a good first piercing experience and I am disappointed that I spent roughly 50 pounds on this to not even have the piercers properly check my anatomy, and I am now discouraged from any future piercings I had wanted.

    18 augusti 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi Sophia,
    We are very sorry to hear about your recent experience in our Manchester branch.

    Please know that we have passed on your review and details to the store manager and area manager for review.

    If you wish to escalate this further, please feel free to email them directly at manchester@bluebanana.com.

    We sincerely apologise that this has happened.

    Kind regards,
    Blue Banana

    Betygsatt 5 av 5 stjärnor

    Great experience as always

    I went to blue banana for the apprentice piercings. I was pierced by Drew who was so lovely and she did a great job as well as all of the other staff, many thanks

    3 september 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your review! We're so glad that you had a good experience with us, and we hope to welcome you back soon.

    Kind regards,
    BB Team

    Betygsatt 5 av 5 stjärnor

    I had a couple of piercings recently at…

    I had a couple of piercings recently at BB Bristol and the piercer was so lovely. I was pretty nervous and she was so gentle and caring.

    21 augusti 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,
    Thank you for your review! We're so glad that you had a good experience with us, and we hope to welcome you back soon.
    Kind regards,
    BB Team

    Betygsatt 5 av 5 stjärnor

    Got 3 ear piercings would recommend

    Got 3 ear piercings by Edie today and she was lovely throughout making sure I was happy with placement etc. All the staff were lovely and were quick to help with picking out jewellery. Everything was clean and sterile and I would recommend!

    3 september 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,
    Thank you for your review! We're so glad that you had a good experience with us, and we hope to welcome you back soon.
    Kind regards,
    BB Team

    Betygsatt 5 av 5 stjärnor

    Nose piercing

    The piercer, Kyle, who pierced my nose was extremely professional, kind and super friendly.
    Super sterile environment, and it seems to be healing well! :)

    2 september 2026
    Omdöme utan inbjudan
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,
    Thank you for your review! We're so glad that you had a good experience with us, and we hope to welcome you back soon.
    Kind regards,
    BB Team

    Betygsatt 5 av 5 stjärnor

    Great service

    Very easy to navigate website and place order. Really fast delivery of order, very happy and will use again.

    7 augusti 2026
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your lovely review. We're so glad to hear that you had a 5-star experience with us! We hope to welcome you back soon!

    Kind regards,
    BB Team

    Betygsatt 5 av 5 stjärnor

    Quick shipping and all items came as expected! (:

    Very good! Extremely well packaged in bubble wrap and delivered very promptly :)

    23 augusti 2026
    Logotyp för Blue Banana

    Svar från Blue Banana

    Hi,

    Thank you for your lovely review. We're so glad to hear that you had a 5-star experience with us! We hope to welcome you back soon!

    Kind regards,
    BB Team

    Detta är Trustpilot

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