Blue Ape Renewables Omdömen 

Where to start?
After nearly 12 months of trawling the internet and talking with potential supplier after supplier i had virtually given up on the idea of Solar feeling that the industry was just full of cowboys or scammers promising to install the best equipment at the best price yet every quote was for different brands of equipment and different prices and different size of installation.

Then I came across Blue Ape Renewables purely by accident via their youtube channel where they had produced numerous videos on the a varying ranges of products they use the pros and cons of each and in particular featured a product range i have been interested in by my own research Hanchu.

What the hell i thought, why not give one more company a last chance to show me that Solar was right for me. So i pick up the phone and begin the process again for probably the 10th time.

This time though things appeared different. Craig was not trying to sell me a particularly brand or a particularly size of installation he was listening to why i wanted solar, what my concerns were around solar and what i wanted from a solar installation.

Craig took the time to produce a detailed quotation based on an agreed brand of products without pushing a particular brand onto me or promising that brand A was better than Brand B. He took the time to explain the principles of solar the specifications of the products and provided detailed product specification sheets so that i could make an informed decision not only on the size of installation appropriate for my circumstances but also the type and brand of products to meet my needs. No need to upscale to a Tesla Powerwall and place panels on the front and back of my house as encourage by some companies at a cost of £20,000 to achieve my own goals.

Craig wasn't pushy he did not hassle me to make a decision giving me as much time and space as needed to come to a decision. He was happy to take time to go back over old ground to ensure i fully understood the quotation an products and i understood what spending a reasonable sum of my hard earned money was actually going to achieve for me and my family.

Craig continued to offer a completely unbiased ear even after my initial order had been made and my deposit paid when i wanted to double check my understanding about the potential output and usage of my solar installation before i chose to increase my number of panels by 2 to achieve a better return.

From paying my deposit Blue Ape progressed matters quickly and without fuss. Organising my G98 / 99 applications with Northern Power Grid (which came through relatively quickly) before arranging for Emily to begin the scheduling of the installation. Deposit was paid on 7th July and Installation completed by 4th September.

Emily progressed the installation without fuss arranging for the Local scaffolding company to erect on the Tuesday before installation on the the Thursday and again a swift removal of scaffolding on the Friday to limit the impact on Neighbours.

On the day of installation Emily ensured the Electrician and Roofer were on site as expected and completed a completion call with me to ensure i was happy and satisfied with the work carried out and that the team had completed the diligently and respectfully.

Installation day was a breeze. 7:30 and the first van arrived with all the materials and offloaded accordingly. Guy (electrician) and his Apprentice (Son) arrived around 8:30 as expected and Guy swifly began the installation process ensuring i was happy with the location and expected cabling routes. Guy ensured that our wishes were met as best as possible whilst adhering to compliance and regulations and discussed all options with me before proceeding.

Malek (roofer) arrived approximately 9:15am and immediately set about the process of installing the panels on the roof. He noticed a couple of cracked tiles on the roof and as i had a couple of spares was very happy to replace these for me during the process.

All in the all the installation was a breeze with minimal interruptions and down time.

Guy and Malek ensured that the property was left in a clean and tidy condition removing all packaging.

The set up and operation of the system was fully explained to me and the app provided for the monitoring of the system

Day one of the system up and running and all is good no electric from the grid and paperwork received to start my SEG application.

From start to finish every member of the team has been professional completed tasks on time as promised, ensured i was 100% comfortable with the project and end results. They will support me both now and in the future monitoring my system to ensure its operating at its peak.

I would recommend Blue Ape Renewables 100% from both the Service they provide, the prices they charge and the expertise of their staff.

The team installed my solar panels when planned and did a really tidy job - excellent communIcation & a great team of skilled lads.

From the initial enquiry to completion , friendly, helpful staff who go above and beyond to make the installation of solar panels, battery and inverter a seamless project .
Craig the salesperson was helpful without any pressure . Plans are easy to understand and the surveyor explained the access that was required.
Emily communicated every step of the way professionally and was most fruitful.
The fitter Mike was amazing as was the electrician Mal .
Mal explained what everything was for and why , even helped with the app for the phone explaining what everything was for .
If you are looking for solar panels / heat pumps I highly recommend as the price and attitude are A star ⭐️

Fantastic service from initial enquiry to install and after care

Blue ape are an excellent choice for a solar system. They help you through ever step of the system that is suitable for your property but don’t put any pressure on you to buy.
When they come to fit your system they are very polite and get on with the work and clan as they go. Once finished they show you around the system explain the app and answer any questions. I was really impressed with this firm and highly recommend them.

Excellent company. I can not recommend enough. Graig was wonderful salesman who helped clarifying everything, was honest and very helpful in choosing the right solar system for my needs. I could not find better Prices elsewhere also. Highly recommended.

Firstly I would like to say that Blue Ape Renewables are a extremely good and professional company, I would have no issue recommending them to any one else who is considering having solar system installed.
As my friend Robins review Craig is very knowledgeable and does not pressure sale the product, and is very helpful in dealing with the relevant paperwork required.
Emily again very professional kept us informed of the installation details and dates from start to finish.
Guy and Finley, carried out the electrical installation work, they were thorough, helpful and completed an extremely smart installation. Guy even called my EV charger manufacturer to ask some questions about the charger working with the Solar system.
Steve and Malek installed the solar panels and carried out the roof installation by connecting up on the roof, again a wonderful tidy installation.
The installation guys worked well together and nothing was too much trouble.
The home was left clean and tidy with all rubbish taken away.
We are extremely delighted with the Service Blue Ape arranged for us, from the equipment to the professional work by all at Blue Ape Limited.

I contacted 4 companies to quote for my solar installation. But decided on Blue Ape Renewables.
My first dealing were with Craig who put me at ease from the outset with his knowledge, non presurised sale approach and helpfulness in dealing with authorities.
Emily kept us advised of installation details and dates from start to finish.
Guy and Finley, who completed the electrical installation work were thorough, helpful and completed an extremely tidy installation.
Steve and Mal did the roof work with the panels and connecting up on the roof, again a very tidy installation.
The site was left clean and tidy with all waste taken away.
We are totally delighted with all dealings from start to finish. I would highly recommend them. In a day where customer service seems to be failing, they have restored my faith that there are still great uk companies.

I’m extremely happy I found this company to install my heat pump. Firstly they are extremely professional and provide all the details you need, and secondly they will take you to the whole process making sure you’re happy with everything. Extremely good costumer service and I will particularly thanks Craig for the quality of his service and communication. I could probably write a lot more but to make it simple, they have been the best to deal with. Highly recommended!

Had a solar system, panels, invertor and battery storage fitted by the Blue Ape team.
Firstly, it's refreshing to deal with a company that's helpful at every turn, does what they say and provides a brilliant service at a competitive price.
The guys were brilliant throughout and, despite some challenging conditions, (extreme heat), they got with the job with enthusiasm and a smile.
The install was completed in a day and despite a very small hiccup, which was merely a minor software issue, everything was up and running quickly with no other issues.
Couldn't be happier with the whole package and the guys at Blue Ape and now I just have to try to stop looking at the app to see how much free electricity I've just made!
Cheers all.

Absolutely outstanding from start to finish, great price, great communication, very fast to agree an installation date and installed in just one day.
Let’s start generating power from the rest of the summer

Normally I don’t respond to requests for feedback following a purchase because the supplier has merely delivered what I ordered. However, with Blue Ape, I am more than happy to do so given the excellent service they provided both prior to installation and afterwards.

In the run up to the installation, Blue Ape provided excellent service and installed the system on the agreed date however, a day or two later, the system was not working.

I sent a message to Craig at Blue Ape over the weekend and on the Monday, Emily and Phil contacted me to try to solve the issue remotely, but this was not possible as they had discovered a manufacturers fault in the equipment during the remote diagnosis they carried out.

Arrangements were made for delivery of the replacement part to Blue Ape, but following a problem with the shipping company, John made a significant detour to collect the part and, after a 5 hour drive, arrived at my home to install a replacement for the failed part and get the system up and running again.

It is very easy to say a supplier delivered what was ordered, but it is only if something goes wrong that you can see if their service is truly good. Blue Ape went above and beyond to resolve an issue which was not their fault, and this is a measure of excellent service in my opinion.

I would not hesitate to recommend Blue Ape and my thanks go out to Craig, Emily, Phil and especially John for their efforts to resolve the issue and for the way they kept me informed of developments throughout the process.

Really impressed with Blue Ape Renewables. After struggling to get a quick installation date elsewhere, they stepped in and got everything sorted quickly and professionally.
From the first phone call, Craig was clear and helpful—he took the time to explain how the Zappi charger works with Octopus tariffs, and also talked me through the updates they’d be making to the consumer unit, which I appreciated.
The installation was completed in just a few hours. Phil did a great job—neat, tidy, and clearly knew what he was doing. At the end of the job, he talked me through everything he’d done, explained how the charger worked, and made sure I was happy before leaving. That level of care makes a big difference.
The team were really flexible around my schedule and needs, and it was a nice bonus to watch them film the install and put it on their channel after. Before I contacted Blue Ape, I watched some of their videos, and it built a sense of trust with the amount of knowledge they have. 
I would recommend Blue Ape for anyone needing and EV charger.

What a refreshing change to deal with a company that is so willing to go the extra mile from start to finish
I think I changed the plan at least 4 times which didn’t seem to bother them one bit there knowledge and experience was a definite money saver with my planning they would say straight away no don’t do it that way it will cost a fortune do it this way it’s much cheaper and same high quality, I wish I found blue ape renewables a good few years ago I’d of saved a lot of money and time , there’s a lot of bad advice out there when it comes to solar , blue ape team understood and knew what I was needing and they delivered I couldn’t be happier with the results

Glad this company was recommended to me! I felt I didn’t know enough to start with, but once everything was explained, I felt confident enough to go ahead.
From first contact, through to installation, everything was super smooth. No problems since, all is going better than expected.

Blue App Renewables were fantastic from start to finish. They went the extra mile to adapt the system to my needs and even sourced the exact make and model I wanted. The installation was seamless and completed in just one day. Kudos to Craig, Emily, Lewis, both electricians, and the rest of the team involved in my project — everyone was professional, friendly, and a pleasure to work with. Communication was excellent throughout. I highly recommend them and will definitely use them again as I have more plans in the near future.

My solar panels were not showing any movement in usage. I tried turning the system off and restart several times. I contacted the firm who installed the system and was advised the inverted needed replacing. This was a surprise as I hadn't known this happened approx every 10 years or so. That firm gave me a quotation and to check matters I asked for help on line. Craig at Blue Ape Renewables answered very quickly and was able to fully understand the situation.He understood my problems and offered a solution and gave me a quote almost immediately. I accepted the quote and within days the inverter had been delivered and has been satisfactorily fitted today. Craig and his team, including Emily have been First Class in the service I have received and keeping me fully aware on all matters. If only some other firms had a similar work ethic they may learn something. Excellent service and will certainly recommend Blue Ape Renewables wholeheartedly. Thank you, John

Having enquired with a few companies about a Zappi charger, a couple of companies didn't get back to me and I was passed Blue Apes number and was extremely impressed with the professionalism and immediate response from Craig with a magnificent price, instant survey date (which he carried out) and rapid installation date. Their office staff also responded immediately to any queries I had.

The head electrician - Phil - arrived on time and was extremely thorough and amazingly neat with his installation. He also uncovered a fault on the earthing of my electrical setup, from which another company didn't highlight.

On top of this Craig helped me switch over to Octopus Energy, has signed me up for the Intelligent Octopus Go tariff, and even got me set up on an SEG payment for my solar which the company I had fit my solar (3 years ago) failed to do!

All in all, HIGHLY recommended. Superb service all round.

Absolutely first-class outfit to work with. I can't thank Craig enough for his professionalism and attention to detail. He made the entire process extremely easy and took time to explain every step. More importantly though, he followed-up to ensure everything promised was actually delivered. His admin and installation teams were also on-point so I cannot fault anything! I'd happily recommend them because they really do know wat they doing and, additionally, are absolutely customer focussed which I'm finding is becoming more and more of a rarity these days. Well done Blue Ape!

Helpful from start to finish