Please be careful with this casino; better yet, don't deal with them at all. They're stealing people's card information and fraudulently using it for personal use. I had just activated my bank card an... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
DO NOT USE BLACK LOTUS CASINO. They will not payout wins. 4 weeks later and they keep asking for banking information and will only payout international deposits to certain banks! They'll accept you... Se mer
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I won only $560 played with my money no bonus and 10 days waiting so far and no payment, nor any indication as to when I might get paid. They don’t allow you to speak with anyone other than their CS... Se mer
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I love playing on here.the only thing I don't like it takes to long to get your money,but you can win good on some of these slots, yes I would recommend others to play, because you do get your winning... Se mer
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Företagsinformation
Skrivet av företaget
Black Lotus Casino is an online gaming platform focused on providing players with a secure, accessible, and reliable casino experience. The casino offers a wide selection of games, including slots, blackjack, roulette, baccarat, video poker, and live dealer titles. Its game library features content from providers such as Rival, Betsoft, Saucify, Crucible, and FreshDeck. Players can access the platform from desktop, mobile, or tablet devices, with secure payment processing and modern encryption in place. Black Lotus Casino also supports responsible gaming, transparent promotions, and 24/7 customer support to help players enjoy a safe and balanced entertainment experience.
Kontaktuppgifter
Viktig information
1,5
Mycket dålig
120 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 94 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I had a great experience playing on the…
I had a great experience playing on the Black Lotus casino site they have a variety of games and great bonus for deposits and their customer service representatives are fast and awesome in helping with anything you may need and their payouts are fast as well I will definitely recommend to my family and friends
23 april 2026
Omdöme utan inbjudan
Svar från Black Lotus Casino
Hi Omar
Thank you so much for taking the time to share your positive experience with us.
We’re really pleased to hear that you’re enjoying the games, bonuses, and that our customer service team has been helpful and efficient for you. It’s also great to know that your payout experience has been smooth.
We truly appreciate your recommendation and support.
Kind regards
Janine
Black Lotus Casino
SCAM FOR REAL ESPECIALLY WHEN YOU WIN
This casino is terrible and it is represented by my hometown casino Emerald Queen. I wonder if they know how ridiculous this casino is
10 april 2026
Omdöme utan inbjudan
Svar från Black Lotus Casino
Hi Karisa
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
If you would like us to review your account and investigate the issue raised, please feel free to reach out with your account email/username and we will look into this further with the relevant team.
Kind regards
Black Lotus Casino
Complete run around deposited met play…
Complete run around deposited met play back of extremely high amount and they still took over half winnings and 3 weeks to send win then they left details out when wire sent to bank and over a week waiting for it to post back so I can withdrawal and see if they add correctly when sending
17 mars 2026
Omdöme utan inbjudan
Svar från Black Lotus Casino
Hi Bobbie,
Thank you for your information.
We can see that this issue was also raised via another platform and has since been resolved by the Black Lotus Team.
We trust that everything is now in order, but please let us know if you still require any further assistance.
Kind regards,
Janine
Black Lotus Casino
Bonus is a scam
Bonus is a scam. You must play 60x your bonus. My $60 bonus I had to play $3,600 in spins before I could cash out. Many many better options out there that don’t scam you
4 april 2026
Omdöme utan inbjudan
Svar från Black Lotus Casino
Hi Ryan,
Thank you for taking the time to share your feedback. We’re sorry to hear that the bonus experience left you feeling frustrated.
Our bonuses do include wagering requirements and specific terms, which are shown before a promotion is claimed. We always encourage players to review these details so there are no surprises later on.
That said, we’re happy to take a closer look at your account and clarify what may have happened. Please feel free to reach out to our support team with your username so we can assist further.
Kind regards,
Black Lotus Casino Team
Black lotus casino takes advantage of…
Black lotus casino takes advantage of people playing online. See the state I'm from it is illegal to receive payouts from a casino but you can but all the money in you want. Lucky I do small bets 20 a time and only a few times I did this. Playing cards I won $150 so i figured lets withdraw the money150 - 20 for wire transfer. I withdrew on Feb 12th one month latter no $ well folks that's cause in some states online casino gambling is illegal which i never knew until today. People that say they got money must be there own people writing reviews. People keep your money in your wallet. Don't gamble with black locus casino. There bad news .
12 februari 2026
Omdöme utan inbjudan
Svar från Black Lotus Casino
Hi Scott
Thank you for your feedback.
We are sorry to hear about your experience and understand your frustration regarding your withdrawal.
Please note that it is the player’s responsibility to ensure that online gaming and withdrawals are permitted within their local jurisdiction. In cases where restrictions apply, this can impact payment processing.
If you still have any outstanding concerns or require further clarification, you are welcome to contact us directly with your account details so we can review this again for you.
Kind regards,
Black Lotus Casino
hi my name is shkumbin olloni iam so…
hi my name is shkumbin olloni iam so fascineted by your website
7 mars 2026
Omdöme utan inbjudan
Svar från Black Lotus Casino
Hello,
Thank you for your review! We’re pleased you’re enjoying our casino.
Black Lotus Casino Team
Scam!!!!!
Scam!!!!!! Bogus bonuses, don't ever play with a match bonus, you can only walk away with a $1000 no matter how much you actually win. I spent more time talking to the clueless agents than I did playing the game. And they have several casinos, which are all the same, so pay attention to the format. But my best advice is to stay far away from this casino.
5 mars 2026
Omdöme utan inbjudan
Svar från Black Lotus Casino
Hi Terence,
Thank you for your review. We’re very sorry to hear about the frustration caused during your withdrawal process.
As outlined in our terms, there is a maximum withdrawal of $1,000 from bonus winnings. We hope this clarifies why the payment was limited.
We hope your payment was received. If not, please reach out to our support team with your account details so we can investigate and assist you directly.
Kind regards,
Black Lotus Casino Team
I have had a wonderful experience with black lotus casino…
I have had a wonderful experience with black lotus for years! There customer service is polite professional and quick to solve any issues I've had. Their games are great and they have always done what they have said they were gonna do I think the 1.6 rating I see on here isn't even close to legit I would definitely give them 5 stars. I would be the first one to let someone know if they shouldn't play at a place because they would get ripped but black lotus casino is not that kind of a casino. I think in my opinion alot of people freak out and start being mean and getting really s@$%#y when they should be just a little patient and understand that sometimes things could get delayed. Kindness goes along further than anger in my opinion. I would highly recommend black lotus and any of their sister casinos to anyone. They have agreat selection of games and are very generous with their bonuses . And their customer service is fantastic. This has been my gwnuine experience 100 percent and have not been paid and am a visitor of this casino. thank you black lotus and sis casinos for the wonderful gaming experiences for years... respectfully zachary kaestner
23 februari 2025
Omdöme utan inbjudan
Svar från Black Lotus Casino
Hi Zach,
Thank you so much for your kind words and for taking the time to share your experience. We truly appreciate your continued support over the years.
It’s great to hear that you’ve had positive experiences with our games, bonuses, and customer support - your feedback means a lot to the team.
We’re grateful to have you as part of our community and look forward to continuing to provide you with a great gaming experience.
Kind regards,
Black Lotus Team
They owe me $2900 but are only giving…
They owe me $2900 but are only giving me $1,000. DO NOT PLAY THIS WEBSITE. IT TOOK me a MONTH to get my money last time. I had to argue for 3 weeks. The most shady game app you can play!!!
9 februari 2026
Omdöme utan inbjudan
Svar från Black Lotus Casino
Hi Ketah,
Thank you for your review. We’re sorry to hear about your experience and understand your frustration.
As outlined in our terms and conditions, bonus winnings are subject to a maximum withdrawal limit of $1,000. This is why the amount paid was capped accordingly.
We can confirm that your withdrawal has been processed in line with these terms. If you have any further questions or if anything remains unclear, please don’t hesitate to reach out to our support team with your account details so we can assist you directly.
Kind regards,
Black Lotus Casino Team
Slots are very tight
Slots are very tight. Tried to get an $150 withdraw and it took over 2 weeks of paperwork they needed. Do not play this casino.
17 januari 2026
Omdöme utan inbjudan
Svar från Black Lotus Casino
Hi Robert,
Thank you for your feedback. We’re sorry to hear that your experience did not meet expectations.
Please note that all our games, including slots, operate on certified random number generators to ensure fair and unbiased outcomes.
Regarding your withdrawal, we understand that the verification process can feel lengthy at times. These checks are in place to ensure the security of all player accounts and transactions. That said, we appreciate your feedback and are continuously working to improve our processing times.
If there is anything further you would like us to look into, please feel free to reach out to our support team with your account details so we can assist you directly.
Kind regards,
Black Lotus Casino Team
Don't play here don't deposit here
This is the worst experience I have had. I have been playing on black lotus since 2022 of and on making deposits. So it's been a while since I haven't played there about 7 months so I go online to black lotus and I see I have player rewards from depositing and playing I earned these rewards. So I play them I win 750.00 so I see there's a play through no big deal so I go and keep playing I get the play through I end up winning 1300.00 so I go to withdraw cool withdrawable 1230.00 they took 70 out for the bonus I still don't know why. It was free spins they rewarded me so no big deal right I go and withdraw 1230.00 it goes through oh I withdrew from Bitcoin I still haven't received it so I called today January 5th now they tell me I don't get it only 150.00 of it because it is bonus money but it's really it's earned rewards why would they tell me withdrawable and take the bonus money and then not give me my withdrawable money 1270.00 2 weeks ago they told me my withdraw was approved and last week the same thing but today they are telling me this. I will never deposit in this casino again. My brother he deposited money into the casino he withdrew the same day I did and he is getting the run around as of today he hasn't received anything. I'm letting you all know do not deposit in this casino high chances are your won't get you money customer service is garbage here they forget who they are talking to in between their conversations with other people trying to get their money most likely. I do understand that a lot of bonuses have a withdrawable of 100 to 150 those are the no deposit bonuses when you first start playing but the one I received was from my earned rewards from playing and depositing just wants to make sure I was clear about that
11 december 2025
Omdöme utan inbjudan
Fk blacklotus fake ass casino
I give this mothafkn casino no fkn stars 1 is even lucky been waiting 2weeks for my cash out these suckas keep saying some extra shit. cash out my shit or im suing mothafka
28 december 2025
Omdöme utan inbjudan
Svar från Black Lotus Casino
Hi Cesar
We’re sorry to hear about your frustration and understand how important timely withdrawals are.
Please note that withdrawal requests are subject to our standard verification and processing procedures, which are in place to ensure the security of all accounts and transactions. Your withdrawal remains in process in line with these requirements.
Kind regards,
Black Lotus Casino Team
CROOKS
CROOKS! How can these people just sit there and be happy about ruining people's Christmas? Their system let's you cash out what you win AFTER MEETING THEIR PLAYBACK REQUIREMENTS but then they tell you that you still cannot have anything over $1.000? That's a crock.
23 december 2025
Omdöme utan inbjudan
Svar från Black Lotus Casino
Hi Stephanie,
Thank you for your feedback. We’re sorry to hear about your frustration and understand your concerns regarding withdrawals.
As outlined in our terms and conditions, winnings derived from bonus play are subject to a maximum withdrawal limit of $1,000. This is applied once wagering requirements have been met and is part of the promotional structure agreed to at the time of play.
We appreciate this may be disappointing, and we’re sorry for any inconvenience caused.
Kind regards,
Black Lotus Casino Team
Black Lotus Casino are thieves!!!!
Apparently I'm just on a bad losing streak... A 2 month long losing streak. The only time I won was the first time I logged in. Tried to withdraw 2,000 but kept getting denied. Was told bank didn't accept wire transfer. Kept putting it back on there, so I played it, lost it. Never won again
Down 2,000 total
13 december 2025
Omdöme utan inbjudan
Svar från Black Lotus Casino
Hi Brandon,
Thank you for your feedback. We’re sorry to hear about your experience.
We’d like to clarify that all games operate using certified random number generators to ensure fair and unbiased outcomes. Results are based on chance, and both winning and losing streaks can occur over time.
Regarding your withdrawal attempt, payment methods and processing requirements can vary depending on the banking provider and verification checks, which are in place to ensure secure transactions.
We appreciate you taking the time to share your comments.
Kind regards,
Black Lotus Casino Team
one star is way to much for these low…
one star is way to much for these low life thieves i deposited 20 dollars and had a playthrough of 4000 dollars on 60 dollars they gave me 45 free spins was involved in the promotion when i played them the 5 dollars i won added 700 more dollars to my play through and capped my winnings at 25 dollars so when im done with the second play through for one promotion the money i won off my 20 bucks will be taken and i will get 25 for my 20 which i wont beable to cash out and there for I was scammed lied to and stolen from
28 november 2025
Omdöme utan inbjudan
Svar från Black Lotus Casino
Hi Lisa,
Thank you for your feedback. We’re sorry to hear about your frustration regarding your experience with the promotion.
We understand your concerns around wagering requirements and bonus terms. These are applied in line with the promotional rules agreed to at the time of opt-in, including playthrough requirements and any win caps associated with bonus funds.
That said, we’d like to take a closer look at your account and the specific promotion you are referring to, as we want to ensure everything has been correctly applied.
Please feel free to reach out to our support team with your account details so we can review this for you and provide a full explanation.
Kind regards,
Black Lotus Casino Team
Es estafa no pagan le pusieron como 500…
Es estafa no pagan le pusieron como 500 $ y ahora le estoy cobrando 400 y tienen 12 día y no me pagan. El agente dice que espere a que llegue el dinero
2 november 2025
Omdöme utan inbjudan
Svar från Black Lotus Casino
Hi there,
Thank you for your feedback. We’re sorry to hear about your frustration regarding your withdrawal.
We understand that waiting for payments can be concerning. Withdrawal requests are processed in line with our standard verification and banking procedures, and timelines can vary depending on the payment method and external banking processes.
Based on your comments, it appears your request is already in progress and you have been advised by our support team to allow time for the funds to reflect. We appreciate your patience while this is being completed.
If there is anything further that needs to be clarified, our support team remains available to assist you directly.
Kind regards,
Black Lotus Casino Team
500% bonus
500% bonus, but playthrough requirement is 60x. Even the "Free" spins they give you have a 60x playthrough requirement on those too. Don't fall for their "generous" 500% match bonus. Thank god I did not put a lot of money in it.
8 november 2025
Omdöme utan inbjudan
Svar från Black Lotus Casino
Hi,
Thank you for your feedback. We’re sorry to hear that the promotion did not meet your expectations.
All bonus offers, including match bonuses and free spins, are subject to wagering requirements as outlined in the promotional terms. In this case, the 60x playthrough requirement applies to bonus funds and any winnings derived from free spins, and this is clearly stated prior to opting in.
We understand that wagering requirements can feel high, and we appreciate you taking the time to share your comments. Your feedback will be passed on to the relevant team for review.
Kind regards,
Black Lotus Casino Team
CURRY SMELLING LYING FRAUDS
27 oktober 2025
Omdöme utan inbjudan
Wouldn’t let me cash out anything…
Wouldn’t let me cash out anything because I had a bonus. I had to play until I had more than 5000 points before they wouldn’t let me cash out any of my winnings. Total scam.!!!
22 oktober 2025
Omdöme utan inbjudan
Svar från Black Lotus Casino
Hi Patricia
Thank you for your feedback.
Please note that when playing with a bonus, wagering requirements and related conditions must be completed in line with the promotional terms before any withdrawal can be processed.
We appreciate you taking the time to share your comments.
Kind regards,
Black Lotus Casino Team
No easier way to lose money!
Playing black jack. I dont care of they say it's random cards. Its not! They just take your money faster than you can give it. Never had the problem of trying to withdrawal. I could never win anything. Dealer hits black jack , 10 times to my one. And thats not just one setting. Multiple times I tried. Same thing happens. I've played a lot at clubs and casinos. I have never seen a dealer do like they did here! Disgraceful and wrong. Thiefs! What other conclusions can one come to!
22 oktober 2025
Omdöme utan inbjudan
Svar från Black Lotus Casino
Hi Jeffrey,
Thank you for your feedback. We’re sorry to hear about your experience with our blackjack games.
All blackjack games are powered by certified random number generators (RNG) and are independently tested to ensure fair and unbiased outcomes. As with any game of chance, results will vary from session to session, and both winning and losing streaks can occur.
We appreciate you taking the time to share your comments.
Kind regards,
Black Lotus Casino Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.