Excellent quality of materials with precision in minds. Best made in Italy gear brand (and in Europe). I hope they will make more pouches or even Plate carrier/chestrig upgrades ! It is good to... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ich bin wirklich beeindruckt von Blackfolium. Der Shop bietet nicht nur hochwertige Produkte, sondern auch einen Kundenservice, der in dieser Form selten geworden ist. Jede Anfrage wurde extrem schnel... Se mer
Företaget har svarat
Equipaggiamenti di altissimo livello, qualità delle materie prime e grande professionalità del titolare. Testati personalmente sul campo molti dei loro prodotti. Consiglio vivamente per professionisti... Se mer
Företaget har svarat
Utopia sling, multicam, sieht gut aus, gut verarbeitet, Funktionalität in Ordnung,...habe es allerdings erst kurz und deshalb noch nicht in Aktion gehabt. Ich persönlich wünschte mir den mittleren Rin... Se mer
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Företagsinformation
Skrivet av företaget
BLACKFOLIUM born in 2016 from raw passion. Located in the heart of Italy, we represent a unique manufacturing hub where old-world craftsmanship meets a modern obsession with innovation. We are not just designers; we are makers who control every single step. From design to production to ensure that our vision reaches the user without compromise. We serve professional operators, government units, and tactical nerds. We speak the language of those who understand that equipment is an extension of the operator. Our philosophy follows the KISS protocol: Keep It Simple Stupid. We believe in minimalism, creating clean designs that are simple but never simplistic. We reject the trap of over-engineered gear. We know a fundamental truth: if a product claims to do everything, it will do nothing when it matters most. Tools for the missions. Nothing more, nothing less. T F T M - N M , N L
Kontaktuppgifter
Via Tavolaccio 5, 64010, Civitella del Tronto, Italien
- 388 8865985
- info@blackfolium.com
- www.blackfolium.com
4,9
Utmärkt
218 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
My order didn't arrive to my address
My order didn't arrive to my address, but thanks to the custumer service it all went out just fine, and it arrived to my adress. Big up
30 juli 2025
Svar från BLACKFOLIUM
Dear Yehuda,
We’re very sorry to read your review and, above all, that your package didn’t arrive as expected.
When we received your order, the shipping address was unclear. To avoid any delivery issues, we contacted you directly via email and shared Google Maps location links to confirm the correct address. After a few email exchanges, you confirmed the final delivery point, and we proceeded with the shipment.
On August 10th, based on tracking, the package was delivered to the provided address, and the delivery receipt includes a signature that matches the surname of the person who placed the order.
On August 13th, you contacted us reporting that the package had not been delivered.
On August 14th — the very next day — we promptly opened a support ticket and provided all available details and assistance to help clarify what happened.
Unfortunately, only a few hours later, we received your 1-star review here on Trustpilot, and the support ticket has remained unanswered since.
We always offer full support to our customers — and in certain cases, even when we were not legally obligated, we issued full refunds, as many of the hundreds of positive reviews on Trustpilot testify.
For this reason, we kindly ask you to reply to our last support message: we are still fully available to assist you to investigate the matter.
We sincerely hope to hear from you soon so that we can help resolve this issue.
Great service and great kit would…
Great service and great kit would definitely recommend
1 augusti 2025
Svar från BLACKFOLIUM
Thank you so much for your order and for your 5 starts review Ben!
Svar från BLACKFOLIUM
Thank you so much for your feedback Mattia.
It is very appreciated!
All around great experience
Very nice and helpful customer support.
I got the Stratos padded belt and I am very happy with it. Good design and amazing build quality on both outer and inner belt.
25 juni 2025
Svar från BLACKFOLIUM
Thank you so much for your feedback, Patrick!
We're happy that you're enjoying our products and services.
Stay safe!
Svar från BLACKFOLIUM
Grazie molte per la sua recensione Corrado, siamo contenti che i nostri prodotti/servizi non hanno tradito le sue aspettative!
Svar från BLACKFOLIUM
Vielen Dank für Ihr Feedback, Ramon! Wir freuen uns sehr darüber.
Svar från BLACKFOLIUM
Thank you so much Dušan for your feedback here! Enjoy our products!
Svar från BLACKFOLIUM
Grazie molte per la sua recensione Gabriele! Molto apprezzata
Svar från BLACKFOLIUM
Thank you so much for your feedback GS! Very appreciated!
Svar från BLACKFOLIUM
Thank you so much for your feedback, Junguk! We're very happy that our LIBRA Harness meets your expectations!
Svar från BLACKFOLIUM
Grazie mille per la sua recensione Matteo!
Svar från BLACKFOLIUM
Thank you so much for leaving your review JP!
Very appreciated!
Svar från BLACKFOLIUM
Grazie molte per la sua recensione positiva Maurizio! Siamo molto contenti che il materiale sia di suo gradimento.
Svar från BLACKFOLIUM
Grazie molte per la sua recensione Niccolò! Lo apprezziamo molto
Perfect
Finiture eccellenti materiale di alta qualità, team disponibile ... che dire di più...
9 maj 2025
Svar från BLACKFOLIUM
Grazie molte per la tua recensione Stefano. Siamo molto contenti che i prodotti e servizi siano di suo gradimento!
It's very good
9 maj 2025
Svar från BLACKFOLIUM
Thank you so much for your review Machairidis. Very happy that you're satisfied of our products & service!
BEST SLING KEEPER IN THE BUSINESS!
These are the best sling keepers that I've seen! The snap is quite secure, but silent in use. Robust enough to keep a padded sling wrapped up. Well designed, well executed.
Shipping was surprisingly quick, with good tracking.
Thanks!
29 april 2025
Svar från BLACKFOLIUM
Dear Customer,
Thank you so much for your review! We're very happy to hear that our Sling Keeper meets your expectations. We strive every day to provide the best possible products, and it's rewarding to know our efforts are appreciated.
We hope this product serves you well and lasts a long time.
Good shipping prompt and gave all…
Good shipping prompt and gave all information to easily track and a hand signed letter with the purchase would order again
22 april 2025
Svar från BLACKFOLIUM
Thank you so much for your review Paul!
Well made and well designed eu product
Order came quickly and the item was well made and brilliantly designed, looking forward to seeing what they come up with next
4 april 2025
Svar från BLACKFOLIUM
Thank you so much for your review Fionn! We're very happy that our products are on your liking.
Good experience
After initial confusion with an order customer service got in touch and rectified the issue in an efficient manner. They were responsive and helpful.
13 april 2025
Svar från BLACKFOLIUM
Thank you so much for your review, Winston. We're happy we were able to find and resolve the issue with your order together. We really appreciate your cooperation!
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