Black & Decker Thermal Programmable 12-C Coffee Maker - Good directions for use do not appear to exist
Just purchased a Black & Decker Thermal Programmable 12-CUP Coffee Maker, CM2045B. I initially struggled to get the delay brew. One online helped a bit but still left me with questions. When I reached out to Black&Decker they wanted me to pay to chat with someone. No way. I would return the product first. Eventually I figured it out. The PM symbol is very small. The buttons are not back lit. If you are older or have eye issues, this is not the coffee maker for you. Better directions inside the manual would be very helpful. Including graphics to show what happens would even be more helpful. So far I like the coffee but it took me multiple tries to figure out how to make it work to meet my needs. I was a Mr. Coffee user but decided to try Black and Decker. I never had this issue with Mr. Coffee. Time will tell. To attempt to charge me to get help seriously detracts from the product. I may still send it back.








