Second order with bishops beds for a different bed replacement part (slats still going strong after several years). This time for slat holders. Reasonable price, good website, items arrived as describ... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very happy with new bed from Bishops beds, great service , friendly staff happy with delivery too, would happily recommend, Catherine, Murton
Excellent service from start to finish.Bought our second bed from Bishop beds along with a new mattress.Very competitive price and a sturdy well made bed and quality mattress. Everything went off s... Se mer
Our single beds arrived very quickly, but more than one of the delivery boxes was dented or broken. Luckily this affected only one of the contents - a damaged bedhead. I contacted Donna who was very h... Se mer
Företagsinformation
Skrivet av företaget
We provide Beds, Frames, Mattresses, Headboards, Slats and Components in a range of different sizes from some of the most popular brands in the UK.
Kontaktuppgifter
Unit 2 Brindley Road, SR8 2LT, Durham, Storbritannien
- 0191 586 0010
- retail@bishopsbeds.co.uk
- www.bishopsbeds.co.uk
4,7
Utmärkt
462 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Poor service
There was no delivery communication and my first email asking for a date was ignored. The delivery just turned up with no warning, luckily someone was in. I was really disappointed with this service. The bed had some damage to the headboard and we had to drill some holes as the ones there weren't connected so you couldn’t get a screw through.
16 april 2023
Svar från Bishops Beds Ltd
Hi, Thanks for leaving your review, the product you ordered did have a 15 working day delivery lead time as the bed is manufactured to order which you were aware of when ordering. Its disappointing to hear the courier didn't book in with you so I will follow up with them regarding this
Also I haven't had any communication from you with regards to the damage which we would have rectified for you with the manufacturer. We would not have recommended would be to drill into the product as this will void any warranty.
Very helpful customer service and great…
Very helpful customer service and great products.
19 april 2023
Svar från Bishops Beds Ltd
Thanks for your kind review!!
Great
What I needed, when I needed it. Thank you. 1 automatic bed back to full function.
11 april 2023
Svar från Bishops Beds Ltd
Thank for your review, glad we helped get the bed sorted
Fantastic service
Fantastic service! I found exactly what I wanted on the website, which was easy to navigate. I was able to buy just two bed slats at a great price and they arrived in two days being well wrapped. I now have a secure bed frame after my puppy chewed it! Would recommend this company.
30 mars 2023
Svar från Bishops Beds Ltd
Thanks for your positive feedback, hopefully the puppy doesn't try to eat these ones haha
Bed slat holders
This company was the only one I could find that stocked bed slat holders to fit a Laura Ashley frame. Good service.
20 mars 2023
Looking for replacement bed slats
Looking for replacement bed slats
These were reasonable priced and the delivery was quick and affordable
Good slats did the job well
14 mars 2023
Quick and simple process and reasonably…
Quick and simple process and reasonably priced with quick delivery. Items arrived as described and worked a treat. Thanks!
8 mars 2023
The bed base was really good
The bed base was really good and strong! Worth the money paid as it’s made a more comfortable sleep! Also thanks to the team at bishops beds for resolving issue on part damaged due to courier
5 januari 2023
Svar från Bishops Beds Ltd
Hi Sarah,
We are sorry about your negative experience, when I've looked into your query it appears the packaging your base was delivered showed signs of mishandling from the courier. I can check if we have the part needed to protect your bed and sent this out in the post for you.
I have found your email with images but not a second email, our mailbox has a filter which doesn't allow larger emails with multiple pictures to be delivered so apologies this wasn't picked up.
Keep your eyes out for an email update
Will buy again
After I followed-up, the package was sent out super fast.
Nice rep on the phone
5 januari 2023
Svar från Bishops Beds Ltd
Thank you for your review Hubert. Glad your package made it to Switzerland!!
Item not as described
I received separate single slats. The strip which was supposed to connect them was cut for each slat and this was a disappointment. I don't know why they came like this as they were meant to be connected. My previous order was fine but not this one.
26 januari 2023
Svar från Bishops Beds Ltd
Thanks for taking the time to review.
As you requested the slats to be cut to a required length we have to remove the webbing strip to allow the saw to cut the slats individually. This is why the slats were sperate.
Bed took longer to be delivered
Bed took longer to be delivered, more like 28 days, but we ordered in the new sale after Boxing Day. I had to contact the company , they did not keep me informed.
The bed arrived on the pre arranged day, well wrapped.
Thank you
27 december 2022
Svar från Bishops Beds Ltd
Thank you for the review.
You should have received updates along the journey of your order from when we processed it to when our courier contacts you to book delivery.
We have made changes recently to improve our online experience as well as more accurate updates.
The product & delivery were spot on
3 december 2022
Would recommend! Great quality
Used Bishops Beds a few times and always receive great quality mattresses and beds with very quick delivery
25 november 2022
Great company
Great company. Used a few times. Delivery reliable and prices very acceptable
1 november 2022
Great service- great company
Great service- bed arrived when they said it would and was delivered by 2 really nice and helpful delivery men. Would buy from this company again- thanks for a great shopping experience!
11 oktober 2022
Prompt service & good value for money.
18 oktober 2022
Great product
Great product and very helpful as we live on a Scottish Island.
Delivery was earlier than expected.
Already recommending to others
3 oktober 2022
Looked everywhere for this mattress and…
Looked everywhere for this mattress and these guys had it! easy transaction, great communication, delivery lads were fab too
Brilliant well done!!!
1 september 2022
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.