Mr. Husaifa much polite guy.. i have talked to him many times regarding new server purchase, domain renewal etc, each time discussing with him he is humble and responded in good manner.. His response... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Harshitha provided excellent support with my cPanel and VPS setup. She was very helpful, patient, and guided me clearly throughout the entire process. She helped resolve my setup issues quickly and m... Se mer
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Aishwarya S, your support, talent, and dedication are truly impressive. The way you handle your work with sincerity, positivity, and confidence is really admirable. Your hard work and talent make you... Se mer
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Dear Harshita, I would like to sincerely thank you for your excellent support and guidance regarding the issue I was facing with the refund and surrender of my VPS Hosting plan. I am ve... Se mer
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Företagsinformation
Skrivet av företaget
India's #1 Domain Registration & Web hosting company offers a plethora of specialized web services including domain registration, domain search and domain hosting. Register domain names at cheapest prices backed by 24x7 support. Call on 1-800-200-7625 ...
Kontaktuppgifter
Old Nagardas Road, 400047, Mumbai, USA
- www.bigrock.in
4,7
Utmärkt
813 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 95 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Beware of this cheat company for hosting services.
i was a customer of Hostgator and everything was working fine but since Bigrock has taken it under their control, the services has touched bottom. I am paying at more than 2000 Per month for website hosting but now and then their servers are down and our web applications stopped working. This status continues for more than 6 months and they can not resolve the issue. Support team does not transfer the call to upper management people. Everyone is there to cheat customers. Beware of this cheat company. We have moved several of our application from this fraud company to Other service providers.
12 november 2026
Omdöme utan inbjudan
Very very bad VPS service
Very very bad VPS service, they not able to provide proper service, lots of time it shows down again and again. i lost customers and lakhs of losses we have faced
11 november 2026
Omdöme utan inbjudan
Svar från BigRock
Hello Abbas,
Thank you for taking the time to share your feedback.
We are truly sorry to hear about your experience with our VPS hosting service and the repeated server downtime you have encountered.
We understand how frustrating and concerning these recurring disruptions must be, especially when they affect your business operations, result in lost customers, and cause financial losses. We acknowledge the impact this has had on your business, and this is not the level of service we aim to provide. We take your feedback seriously.
We would appreciate the opportunity to review your situation in more detail and see how we can assist further. Please reach out to us at grievance-officer@bigrock.com with your account details so we can investigate and follow up appropriately.
Your feedback helps us identify areas where we need to improve, and we sincerely apologise for the inconvenience caused.
Kind regards,
Cathy T.
Online Experience Specialist
Avoid Google Workspace/Mail from Bigrock
I purchased a 4-account Google Workspace email pack and attempted to delete one of the four email accounts to create a new email for a new joinee. However, their interface is designed in such a way that deleting a single account resulted in the entire Google Workspace being deleted. Now Google is asking me to add my credit card to continue paying for the remainder of the plan. I complained to Bigrock, but they responded by saying I should not have deleted the account. I asked them why there should be a delete button for a service that has already been prepaid. I recommend avoiding Bigrock for Google Workspace.
17 december 2025
Omdöme utan inbjudan
Svar från BigRock
Hi Myka,
We understand your frustration after attempting to delete just one email account, only to have your entire Google Workspace subscription deleted. We also understand your concerns regarding the additional payment required and the assistance you received from our team.
We would like the opportunity to review this matter further. Please reach out to us with your account details and any relevant information at grievance-officer@bigrock.com, so we can investigate this thoroughly.
Your feedback is important to us, and we are committed to improving our processes and customer experience. We hope to have the chance to address this for you directly.
Kind regards,
Renan D.
Online Experience Specialist
so i bought the domain name 2 weeks ago…
so i bought the domain name 2 weeks ago also verified using documents this is my domain name manishelectronicss.in my domain still not active show inprogress also i received mail regarding approval from nixi but bigrock chat support team always says wait for 24 hours so my question am waiting from 2 weeks my client is waiting for theire website just bcoz of domain name what solution you guyz providing i will delete this review once my issue resolved till then ill review on all posts
19 oktober 2026
Omdöme utan inbjudan
Svar från BigRock
Hello Inder,
Thank you for taking the time to share your feedback.
We are sorry to hear about your experience regarding the delay in activating your .in domain (manishelectronicss.in) following your document submission.
We understand how frustrating it is when your project or your client's website is held up due to domain activation, especially after waiting for two weeks and receiving repeated delays from support. This is not the level of service we aim to provide, and we take this feedback seriously.
We would appreciate the opportunity to review your situation in more detail with our domain team and see how we can expedite this activation for you. Please reach out to us at grievance-officer@bigrock.com with your account details and domain name so we can investigate and follow up appropriately.
Your feedback helps us identify areas where we need to improve.
Kind regards,
Cathy T.
Online Experience Specialist
I had an issue with my website showing…
I had an issue with my website showing a database connection error. Mukund N from BigRock support helped me identify and resolve the issue promptly. He checked the database password configuration and synced it correctly, after which my website started working again. I appreciate his patience, helpfulness, and technical support. Thank you, Mukund N, for your excellent assistance!
9 oktober 2026
Omdöme utan inbjudan
Svar från BigRock
Hi Sowndarya,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
Rizwan has been very helpful in finding…
Rizwan has been very helpful in finding relevant offers and introducing me to new products and opportunities. He is responsive, supportive, and always takes the time to understand what I’m looking for. I really appreciate his efforts and would definitely recommend Rizwan to others.
12 augusti 2026
Omdöme utan inbjudan
Svar från BigRock
Hi Customer,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
Mr.Mukund N rendered an AMAZING SUPPORT
Mr.Mukund N is a wonderful support team. He helped and answered my questions quite patently . His skill and talent in resolving my problem is indeed MARVELOUS. You must be proud to have such an amazing staff. HATS OFF.
3 oktober 2026
Omdöme utan inbjudan
Svar från BigRock
Hi Pattabhi,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
The host service will work only 3 to 4…
The host service will work only 3 to 4 days . after that it start issues. It will only show 404 page. if you call or chat with support they will ask to wait 24 to 48 hours and it will reapeat. now more than 3 months i am waiting. nothin happend . i purchased from godaddy , its perfectly working. Dear people don't buy from Bighost. you will loose you time and money
13 maj 2026
Omdöme utan inbjudan
Svar från BigRock
Hi Customer,
We’re sorry to hear about your experience and appreciate you taking the time to share your concerns. This is certainly not the level of service we aim to provide, and we understand how frustrating it is to experience recurring errors on your website.
We would like the opportunity to review this matter further. Please reach out to us with your account details and any relevant information at grievance-officer@bigrock.com, so we can investigate this thoroughly.
Your feedback is important to us, and we are committed to improving our processes and customer experience. We hope to have the chance to address this for you directly.
Kind regards,
Renan D.
Online Experience Specialist
Jason was quick and relevant
Jason was quick and relevant. Great job.
22 augusti 2026
Omdöme utan inbjudan
Svar från BigRock
Hi Customer,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
He'd helped us so fastly and friendly.
I'm so glad to meet Support "Jason". He'd helped us so fastly and friendly.
22 augusti 2026
Omdöme utan inbjudan
Svar från BigRock
Hi Customer,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
I am giving 1 star because there is no…
I am giving 1 star because there is no option of zero star. The sales team tell good things but my website get frequently down because there VPS is down and whenever we ask the support team then only one thing they say team is working on the issue. I am also mailed to grievance-officer and worst Vps. Don't take as it is not worth.
22 augusti 2026
Omdöme utan inbjudan
Svar från BigRock
Hi Akash,
We’re sorry to hear about your experience and appreciate you taking the time to share your concerns. This is certainly not the level of service we aim to provide, and we understand how frustrating it is to experience frequent website downtime due to VPS issues and to receive limited updates regarding the progress of the investigation.
We would like the opportunity to review this matter further. Please reach out to us with your account details and any relevant information at grievance-officer@bigrock.com, so we can investigate this thoroughly.
Your feedback is important to us, and we are committed to improving our processes and customer experience. We hope to have the chance to address this for you directly.
Kind regards,
Renan D.
Online Experience Specialist
Worst hosting service provider...never…
Worst hosting service provider...never get any service From this company...if you don't believe take their service then you will know...all time there will be a malware attack ..one time my full DB and website were deleted ...there is zerooooo security on server...everytime CC will blame user...so be carefull taking BIGSHOCK( bigrock) service....my full hosting plan they put on hold saying that there are malware in my wesites.. all reviews here are paid ...
17 augusti 2026
Omdöme utan inbjudan
Svar från BigRock
Hello Customer,
Thank you for taking the time to share your feedback.
We are sorry to hear that you have had a disappointing experience with our hosting service and that you feel you have not received the level of support you expected.
We understand how frustrating it can be when you feel your concerns have not been properly addressed. This is not the level of service we aim to provide, and we take your feedback seriously.
We would appreciate the opportunity to review your situation in more detail and see how we can assist further. Please reach out to us at grievance-officer@bigrock.com with your account details so we can investigate your concerns and follow up appropriately.
Your feedback helps us identify areas where we need to improve.
Kind regards,
Cathy T.
Online Experience Specialist
Issue resolved
The agent Atiya is very helpful and of co-operative nature, helped me and gave all the necessary information required to install the SSL certificate and the issue resolved.
20 augusti 2026
Omdöme utan inbjudan
Svar från BigRock
Hi Chetan,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
nice Ajil c service
20 augusti 2026
Omdöme utan inbjudan
Svar från BigRock
Hi Sovondeb,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Completely dissatisfied with the…
Completely dissatisfied with the service. They take full payment promptly, but the moment you need technical support or help correcting a mistake, they disappear. There is no proper email response, no follow-up calls, and their toll-free number doesn't even work. The support channels exist only for show. The only time they ever contact you on time is when it's time to renew. A terrible experience—avoid them if you expect reliable customer service.
19 augusti 2026
Omdöme utan inbjudan
Svar från BigRock
Hello Customer,
Thank you for taking the time to share your feedback.
We are sorry to hear about your experience and the difficulties you encountered when trying to reach our support team.
We understand how frustrating it is to feel that your concerns were not properly addressed, particularly when you expected timely assistance and follow-up. This is not the level of service we aim to provide, and we take your feedback seriously.
We would appreciate the opportunity to review your situation in more detail and see how we can assist further. Please reach out to us at grievance-officer@bigrock.com with your account details so we can investigate and follow up appropriately.
Your feedback helps us identify areas where we need to improve.
Kind regards,
Cathy T.
Online Experience Specialist
I am very satisfied
I am very satisfied. It’s a big relief for me.
19 augusti 2026
Omdöme utan inbjudan
Svar från BigRock
Hi Sri Priya,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Mr Rizwan was in touch with me and…
Mr Rizwan was in touch with me and helped me to get my renewal done without any hassle and also given a best offer price
19 augusti 2026
Omdöme utan inbjudan
Svar från BigRock
Hi Customer,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Munish good service cool
19 augusti 2026
Omdöme utan inbjudan
Svar från BigRock
Hi Sangameswara,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Svar från BigRock
Hi Sapna,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Amazing
My 4–5 years of experience with BigRock have been excellent. They have always been accommodating of our requests, provided the right feedback and suggestions, and offered very competitive pricing. Pranav Gupta was my POC and has been especially helpful throughout and has consistently gone above and beyond to support us. Highly recommended!
19 augusti 2025
Omdöme utan inbjudan
Svar från BigRock
Hi Rahul,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.