Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Their online store and service is exemplary! I purchased an expensive frame from them and had some difficulty installing some new parts. Drew not only provided me excellent service in helping... Se mer

Betygsatt 5 av 5 stjärnor

Bought a bike from Alex at Ben's Cycle who was extremely knowledgeable and honest about the product's strengths and weaknesses. He told me to sleep on it and never pressured me into spending any mon... Se mer

Betygsatt 5 av 5 stjärnor

Sourcing parts for classic bikes (in my case, a 1972 Peugeot PX-10) is difficult unless you find the right sources, and Ben's is now one of them. I needed an inexpensive but good-qualityFrench... Se mer

Betygsatt 2 av 5 stjärnor

Hi, I made a purchase of a chrome industries storm jacket with you the day, however, I have not arrived despite having cast the purchase on 10th of September, i checked my delivery status but it k... Se mer

Företagsinformation

  1. Cykelaffär
  2. Butik med cykeltillbehör
  3. Sportaffär

Informationen kommer från olika externa källor

Ever feel like you are just not sized right on your new bike? Or you didn't quite get the bike you originally went to the store to buy? We've heard the stories from both customers and customer’s friends who have been steered in a wrong direction in a bike sale. Maybe it's because the shop didn't carry the type of bike they wanted, had a particular model they needed to liquidate or maybe they didn't have the right size in stock, but still wanted the sale. That is definitely not the way to treat a new bike customer or any customer. A shop like that isn't concerned about your need or comfort on a bike; they just wanted a sale. Once you’re out the door...its money in their cash drawer and they're on to the next. We strive to make sure you're getting the right bike for your type of riding. Not only that; we won't put you on a bike that doesn't fit you properly. These are important things to us and they should be even more important to you. We want you to love riding your bike and will do our best to make sure you do.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

764 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Haven't gotten it

I still haven't recieved my item but am being asked for a review. Here it is.

15 januari 2017
Omdöme utan inbjudan
Logotyp för Ben's Cycle

Svar från Ben's Cycle

Hi, Thanks for the feedback. Sorry for the delay in delivery. It looks like there was some severe weather that delayed your delivery. Tracking says it is due to be delivered today.

Betygsatt 4 av 5 stjärnor

Quality

Quality service as ever, I always use them for my cycling equipment and I've never had a problem, a faulty product or a late delivery.

5 januari 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fast delivery and low, price-matched prices.

Price-match was fast and easy to use, but I was able to find the cheapest prices here with most products anyways. The free delivery was still surprisingly fast. Received everything within a week. Wide selection of brands and products. This is how all biking websites should be. Will definitely use again in the future.

25 januari 2016
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great wheels

Great communication and service. Made exactly the wheel I was looking for and price was very fair.

25 januari 2016
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Price/Fast Arrival on My Tektro Retro Brakes

I was looking for some Tektro R559 Long Reach Brakes with regular nut attachment for my old Raleigh Gran Sport bike. Ben's had them for a great price plus a special free shipping deal. They arrived 3 days later - probably would have been quicker but USPS was slow to get them out to my building, not Ben's fault. I had ordered some MKS pedals several years ago and again, a great deal and quick arrival. Kudos.

24 januari 2016
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best price by far, fast shipping, quality product.

Purchased MKS steel deep half toe clips with leather. Price was at least $10 cheaper than anywhere else on the internet. Site was easy to navigate and shipping was fast and free. Product is high quality, exactly what I wanted for my bike.

23 januari 2016
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Service above and beyond

My order arrived from the US in record time and, although only a small consignment, it was treated with the urgency of an order from the big end of town. Mightily satisfied and many thanks.

22 januari 2016
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

worth shopping with

I ordered some reach adjustment blocks. They were much cheaper than everybody else online, plus the offered free shipping. They arrive very fast, brand new. They sent me a discount code for my next purchase. I enjoyed their site.

20 januari 2016
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ben's is awesome!

Great company to deal with, super fast shipping and excellent customer service. Also the best selection of parts anywhere!

15 januari 2016
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great shopping experience at Ben's Cycle

I found Ben's Cycle website really easy to navigate and easy to find what I was looking for. The search function pulled up a good selection and the filters allowed me to fine tune it.

I dealt with both a social media representative and an ecom representative prior to placing my order and they were able to answer my questions so I ordered exactly what I was looking for.

Prices are great too and very clear what you are getting.

14 januari 2016
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Did a special order for us

Found what we wanted at Ben's Cycle but phoned them for a part. They special ordered it for us! Very pleased with their service, promptness, and communication. A seamless process.

6 januari 2016
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My recent Purchase From Ben's Cycle

I have been asked to give a review on my recent purchase which I will gladly do . I recently purchased a complete set ( .7 mm , 1.8 mm , and 2.5 mm ) of Shimano Hollowtech II spacers for a build I was doing . I have a Shimano Zee Crankset , and I had misplaced the ones that came with the cranks .
Ben's is one of the few stores that offers the spaces , and I found them to have them at the lowest price . I feel that offering a spacer for four to five dollars is a bit much , Ben's offered them for far less .
I also ordered Park Tools ' Hollowtech II tool BB - 9 , and once again Ben's had one of the lowest prices for the tool . You simply cannot do the job properly without it . It fits the bearing cups well , and having the installation tool for the non drive side cap on the other end of the tool is a big plus . No searching for it , it's right there .
I ordered through Paypal , and my order was shipped promptly . It was packaged well , and arrived without damage . The shipping charges were reasonable .
Overall I am happy with my purchase from Ben's , and I would highly recommend them to anyone looking for a great deal at a great price . I hope that this review helps anyone contemplating a purchase from Ben's Cycle .

6 januari 2016
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing experience!

Bought a set of rims on a VERY affordable price. Items shipped right away and arrived fast. The products are in excellent quality and the packaging is awesome. I highly recommend this company and certainly would do business with them again.

6 januari 2016
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer