Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Företagsinformation

  1. Plastikkirurgimottagning

Skrivet av företaget

Important Notice from Bella Vou Our clinic does not actively use Trustpilot as a review platform. We have not opted into Trustpilot’s services, nor do we invite or verify reviews through this site. For accurate and verified patient feedback, please refer to: RealSelf – A specialist platform for cosmetic surgery where all reviews are vetted for authenticity. Google Reviews – Which provides a documented complaints policy and verified reviewer processes. Trustpilot does not confirm whether reviewers are genuine patients, and therefore reviews displayed here may not reflect actual experiences with our clinic. For any questions or concerns, please contact us directly via our official website.


Kontaktuppgifter

3,4

Medel

TrustScore 3.5 av 5

16 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 40 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Worst decision I ever made

Worst decision I ever made.

After years of fear and procrastination I decided to go ahead and have a tummy tuck as a present to myself for my 50th birthday. After many years of research I whittled my decision down to 2 clinics, Bella Vou and a very well know reputable clinic called Nordesthetics in Lithuania. After a consultation with Amir Nakhdjevani my husband and I decided that we loved the clinic and that this would be where I had my surgery. I didn't bother having a consultation with Nordesthetics after I made this choice. I may add that Nordesthetics would have been a more cost effective route for me but I chose Bella Vou because of it's reputation.

On the day of my surgery I was left sitting alone in the waiting room for over an hour. I later found out that there had been an emergency and that a lady had to been taken back into surgery. This wasn't the start I'd expected and my nerves were really bad. However, my surgery went smoothly and the aftercare I received was great. The following day, a few hours after my discharge from the clinic, I noticed a cut near my new belly button. I was a bit concerned about it but assumed it was part of the surgery. 3 months down the line at my check up the nurse at Bella Vou explained that the cut, which had now left me scarred wasn't typical with a tummy tuck . I asked for a meeting with Amir and he completely dismissed my concerns and flippantly stated that he "didn't know" how I ended up with the scar. He said that they would correct it with scar revision but my argument was that it should never have happened in the first place, especially at a clinic as well regarded as Bella Vou . I've since made a formal complaint which has escalated to stage 2 and Bella Vou are still denying any responsibility for the scar I'm now left with. I'm now in the process of seeking legal advice. Their only explanation is that my "compression garment", which is made out of fabric, is the only explanation for the scratch, as they call it. You can clearly see it wasn't a scratch as I've been left with a raised keloid scar. This is a ludicrous statement and I'm in talks with the garment company to hear their views on this. I'm absolutely appalled with the way I've been treated by the clinic and my mental health has plummeted hugely because of this. I'm very conscious of the scar as it is very noticeable so my hopes of feeling confident about my tummy have been ruined as I still don't feel comfortable showing it because of the scar. Sadly, in addition to the scar, my stomach is also uneven on one side. I'm deeply unhappy with the result of my tummy tuck and wish I'd chosen the other clinic. As a business owner myself I don't like leaving bad reviews but I paid a lot of money for this procedure and the price I paid (£12000) is not reflected in the result I've been left with.

19 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

AMAZING!!!! Best Ever

So about 4 years ago I had lipo London that didn’t go to well. I was left with lumps and bumps hanging skin, I wanted a tummy tuck and and uplift

I came across Bella Vou while looking at all the different places to go as well as a few others.

I went to see 2 surgeons they were fine but didn’t give me that feeling that I felt like I needed in my gut, I then found Bella Vou and thought they wasn’t in London so let’s give them a try. So I booked an appointment with Amir after watching all the videos, reading the reviews etc.

It’s was really weird because as soon as I sat down I knew he was the one I wanted.
I told them what I wanted and he examined me and told me it was possible to have what I wanted but because I had some lumps and bumps it might not be perfect I accepted that and said just do your best.
I booked my op in for 6th January 2026.

I was offered the chauffeur service to come and collect me from home but I wanted my husband to drop me off and stay with me until I went in.

When I woke up I was all done, not in too much pain because I still had loads of drugs in me so was feeling ok. By now it was early evening and the nurses had changed over. So I meet the night nurses. Oh my god! Honestly they were AMAZING! I just couldn’t believe how lucky I was to have 2 of the loveliest people looking after me. It made everything so calm and comforting for me, honestly they were so kind to me and I felt so happy to have them. I was sick in the night because my blood pressure was low and they looked after me so well; I just couldn’t thank them enough.

When it was home time the nurse gave me all my meds and talked through everything and then off I went. Their driver was there ready to take me home. Again, honestly, he was so lovely and friendly. He took my bags and walked me to the beautiful car, put me in the back, did my seat belt up and took me home. We chatted the whole way home and he was definitely a bit of me, just so down to earth and we chatted constantly. It was pure luxury and a smooth drive home. When I got home I didn’t want to get out of the car, I was so happy sitting there with my drink and the luxury!

So then my recovery started…
I’m not going to lie, it hasn’t been easy.

When he opened me up he said I had so much scar tissue. This caused complications in my recovery, I haven’t had it easy, it has been rough but they have made me come in every single week for 6 weeks to monitor me and I have seen the nurses every time. 5 out of the 6 times I have been in I have also seen the surgeon as they wanted to check me themselves. I have seen most of the nurses there they genuinely care they go above and beyond to make you feel comfortable and happy and gave me everything I needed to go home with (dressings etc) The aftercare has been unreal, the service doesn’t end once they do the operation. In between all the visits and appointments once a week my patient coordinator constantly emails for updates and photos every 2 days just to check everything is going ok at home, she was brilliant. When you have this procedure you also get 3 MLD massages Included, I got Renata as my therapist, what can I say about her she is an absolute asset to this company honestly she is one of the most loveliest people I have ever met the first 3-4 weeks were really hard and I really struggled but she made it so easy for me she really genuinely cared about me and can’t thank her enough.

I have seen enough surgeons in my time but when I walked in there I just knew that was the place for me it was instant so different from everywhere else I had been over the years. Different League altogether!
I hope this review helps you when making your decision whether to book with this clinic.
Jackie Wilsher
24th February 2026

6 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I had a wonderful experience at Bella…

I had a wonderful experience at Bella Vou. Mark is an excellent doctor! and I always leave feeling extremely happy with my results. The staff are all very friendly and welcoming, especially Ann on reception who always makes my visits enjoyable :) Highly recommend! xx

15 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Can't recommend Bella Vou Enough!

From the moment I stepped into the clinic, I felt at home. Every person greets you, I had a warm cup of coffee in the waiting area before being welcomed by my coordinator and Surgeon. This has been the smoothest, hassle free process I've ever gone through. Amir N has such a calming personality and he was really informative from pre- to post surgery. No question was too small or a waste of their time. I love my results and cannot recommend them enough!

13 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I had a breast augmentation with Amir…

I had a breast augmentation with Amir at Bella Vou and I cannot recommend them highly enough. From start to finish, my experience was exceptional and I am over the moon with my results. Amir’s approach to implant sizing was quite different from other surgeons I'd seen. Instead of trying on implants, he asked me to share photos of my desired results and used those to choose my implants. I trusted him as he's the expert and he gave me exactly what I wanted. They are also perfectly suited to my frame. I couldn't be happier :)

The aftercare at Bella Vou was also incredible. They provided absolutely everything I needed post-op, including garments, medications, and even a little aftercare guide filled with useful information about what to do post op. I was sent this before surgery as well which helped me to mentally prepare and made the recovery process so much easier.

I felt genuinely listened to and cared throughout my journey at Bella Vou by not only my surgeon but the whole team. Thank you so much to Amir and the entire Bella Vou team for such an outstanding experience xxx

22 januari 2026
Omdöme utan inbjudan
Logotyp för Bellavou

Svar från Bellavou

Thank you so much for your wonderful review. We’re delighted to hear how happy you are with your results and your experience at Bella Vou.

Amir takes great care in personalising every breast augmentation, so it’s lovely to know his approach made you feel confident and gave you exactly what you hoped for. We’re also thrilled that our aftercare support helped you feel prepared and supported throughout your recovery.

Thank you for trusting us with your journey and remember that we're always here for you.

Kindest regards,
The Bella Vou team

Betygsatt 1 av 5 stjärnor

I had a tummy tuck with Amir Sadir at…

I had a tummy tuck with Amir Sadir at Bellavou 4 years ago. It did go well, and the overall result is good. HOWEVER, at the 6 month follow up appointment I expressed disappointment with the 'dog ear' on one side of the scar - e.g. it bulges. I was told by my surgeon to 'leave it a few years to settle' and then if still not happy to come back to them. NOW, I thought my contract was with Bellavou, as the invoice was on their headed paper etc. But when I called them today to say I'd like to see a surgeon regarding a small correction to my scar I have been told that "Amir Sadir is no longer with us, and any issue you have is between you and him". I checked - "really, so even though I went through you as a reputable plastic surgery clinic, you don't take any responsibility for this" and they confirmed it. I asked if they could give me contact details for Amir and was told "I'm not sure where he is now, I think he is somewhere in London, you'll need to find him yourself". Maybe I am naive, but honestly, I thought by going through a reputable, UK clinic I would have the very best care on the entire journey, including any followup, no matter how long after my surgery. I feel so disappointed and lt down. I did intend to return for breast augmentation and eventually a face lift, but there is no way I would go back to this clinic now after my experience today. It seems to me that the surgeons there are freelancers who are just paying to 'use the space' - make sure you ask before you sign any paperwork. Who is your contract actually with. How long will the clinic support you for after surgery, regardless of who performs your procedure. To pay so much money and then receive this service seems appalling.

12 november 2025
Omdöme utan inbjudan
Logotyp för Bellavou

Svar från Bellavou

Dear Amanda,
Thank you for sharing your experience and for bringing this to our attention. We’re truly sorry to hear that you felt disappointed and let down after your recent interaction with us. Your feedback is very important, and we appreciate the opportunity to clarify.
Bella Vou works with highly experienced surgeons, our goal is always to provide patients with the best possible care throughout their journey. We understand how frustrating it must have been to feel unsupported when seeking advice on a previous procedure.
We have since made contact with you and arranged steps to assist with your concern, as patient satisfaction and continuity of care are priorities for us. We will always do our best to help, even though this surgeon is no longer practicing with us.
Thank you again for raising this. If you have any further questions or need additional support, please don’t hesitate to reach out directly to our Patient Experience Director—we’re here to help.
Kindest Regards,
Bella Vou

Betygsatt 5 av 5 stjärnor

After Surgery Review

I had a great experience at Bella Vou, the staff were fantastic and really looked after. Everyone I came in to contact with were so helpful and lovely and nothing was ever to much trouble.
I would return to Bella Vou for anything else in the future and would recommend them to my friends and family.

14 april 2025
Omdöme utan inbjudan
Logotyp för Bellavou

Svar från Bellavou

Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience at Bella Vou and that our team made you feel so well looked after. Providing exceptional care and making every patient feel comfortable is at the heart of what we do, so it’s fantastic to know we achieved that for you.
Your kind words about our staff mean a lot to us, and we truly appreciate your recommendation to friends and family. We look forward to welcoming you back in the future should you need anything else. Please remember we're always here for you.
Warm regards,
The Bella Vou Team

Betygsatt 5 av 5 stjärnor

Life-Changing Eyelid Surgery with Exceptional Care at Bella Vou

I had eyelid surgery (blepharoplasty) at Bella Vou and couldn’t be happier with the results. The team was professional, caring, and made me feel completely at ease. The procedure went smoothly, recovery was quick, and my vision has improved dramatically. The clinic is spotless and welcoming, and the staff genuinely care. I can’t recommend Bella Vou highly enough. If you're considering eyelid surgery (blepharoplasty) or any cosmetic procedure, this is the place to go. Thank you to the entire team for giving me such a positive and transformative experience!

6 januari 2025
Omdöme utan inbjudan
Logotyp för Bellavou

Svar från Bellavou

Thank you for sharing such an amazing review! We’re thrilled to hear that your eyelid surgery experience at Bella Vou was so positive and that you’re delighted with the results. Improving both comfort and confidence for our patients is what we strive for, so knowing your vision has improved dramatically is wonderful news.
Your kind words about our team and clinic mean so much to us. We’re proud to provide a welcoming, spotless environment and caring support throughout every step of the journey. Thank you for recommending us so highly — it truly makes a difference.
If you ever need anything in the future, we’d be honoured to welcome you back. Please remember that we're always here for you.
Warm regards,
The Bella Vou Team

Betygsatt 1 av 5 stjärnor

I had surgery with Bella Vou a year ago…

I had surgery with Bella Vou a year ago this month. I am waiting for "fix it" surgery at another, more specialist clinic this summer, as Bella Vou do not have the skill to fix it. My original surgeon, Hagan, has repeatedly said the problem is very minor and was very dismissive. When pushed to do corrective surgery he said he may make it worse which is clearly not what I want to hear. Second opinion at the same clinic, Lucian, was very nice. He recognised the issues (yes more than one issue) but when asked to do the repair he said I would be better with an specialist eye surgeon. At least he is honest I guess. So basically I am looking at paying again at another clinic to correct the bad surgery I have had. I have seen an eye surgeon at Moorfields who will do my corrections, and have a written report. I have lateral webbing (corner of my eye) which is apparently very difficult to fix and is caused by bad surgery (google it), and an accidental cut on my lower eye lid which now dips my lower eye lid and turns an eye lash inwards.
I do not recommend this clinic for faces.

29 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Absolutely Amazing!

My whole journey from start to finish was absolutely amazing. I met Julia Ramos who was my patient coordinator and from the very first phone call she has been more than I could ever have hoped for, she has been kind, professional and so caring.

My surgeon was Lucian Ion for a breast augmentation, the results are just superb, my confidence has soared and I am absolutely amazed at the results.

My post op nurse was so attentive and caring, nothing was ever too much bother for her, even when my husband wanted a drink!

I chose Bella Vou as my sister had a breast augmentation here 2 years ago and I am so glad I went with them, as every single moment has been beyond amazing.

Thank you

17 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I’m very disappointed

I’m very disappointed with how my scheduled phone consultation with Bella Vou was handled.
After receiving several reminders confirming the time, I set an alarm and made sure I was up and ready—on my day off, when I’d usually prefer to sleep a bit longer. The call was scheduled for 8:40am. Then, just three minutes before the agreed time, I received a message saying my pre-consultation would be in an hour. No apology, no explanation—just a matter-of-fact message that came across as oddly dismissive.
Even a simple courtesy message to explain or acknowledge the change would have been something. But as of writing this—now nearly midday—I still haven’t received a call.
It shows a real lack of consideration for people’s time, and not at all what I expected from a clinic with this reputation.

24 juni 2025
Omdöme utan inbjudan
Logotyp för Bellavou

Svar från Bellavou

Thank you for sharing your feedback — we’re truly sorry to hear about your experience and understand how frustrating this must have been, especially after planning your morning around the scheduled call. We always aim to respect our patients’ time and provide clear communication, and it’s disappointing to learn we fell short here.
Despite our best efforts, there are occasions when times need to move in our daybook, and these changes are often automated. However, this should never come across as dismissive, and we regret that you didn’t receive an explanation or apology at the time.
We would still love the opportunity to give you the full Bella Vou experience and show you the level of care we’re known for. If you’d like to contact us directly, our team will prioritise arranging a consultation at a time that works best for you.
Thank you again for bringing this to our attention — your feedback helps us improve. We're always here for you.
Warm regards,
The Bella Vou Team

Betygsatt 1 av 5 stjärnor

Destroyed my life.

Destroyed my life.

Pressure selling, total conflict of interest with staff work on incentives and performance based bonuses

Have wanted to take my life daily since.

Please be aware of them prioritising advertising for a solicitor over responding to their own patients.

1 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I am honestly blown away by the care…



I am honestly blown away by the care and results I received from Bella Vou and my surgeon, Hagen Schumacher. I felt it was the very least I could do to write this review.

From start to finish, the entire process has been an absolute dream. My consultation was pressure-free, and when I decided to move forward, everything was made incredibly straightforward and seamless.

As for my surgery to address my under-eye bags, Hagen performed absolute wonders. The results are phenomenal, and I healed very quickly, which I believe is a testament to Hagen’s meticulous work. I actually enjoyed the surgery day so much that I’d happily do it all over again—it was such a positive experience, and I was so well looked after.

The aftercare has been just as exceptional. I feel truly humbled by the thoughtful gestures, such as receiving flowers after my surgery and, more recently, a large bottle of luxury cleaner from Bella Vou. It’s refreshing to see a clinic that genuinely cares for its patients long after the procedure. The team has been clear that I should reach out with any concerns—not that I’ve had any!

I’m looking forward to my six-week follow-up. The clinic itself is wonderful, and I couldn’t recommend Bella Vou and Hagen Schumacher more highly!

25 november 2024
Omdöme utan inbjudan
Logotyp för Bellavou

Svar från Bellavou

Thank you so much for taking the time to share such a detailed and heartfelt review! We’re absolutely delighted to hear that your experience with Bella Vou and Mr Hagen Schumacher was so positive from start to finish. It’s wonderful to know that your consultation felt pressure-free, your surgery day was enjoyable, and your recovery was smooth — these are exactly the outcomes we strive for.
Your kind words about Hagen’s meticulous work and our team’s care mean the world to us. Thoughtful touches like flowers and aftercare gifts are just one way we show how much we value our patients, so we’re thrilled they made a difference for you.
We look forward to continuing to support you on your journey. Thank you again for recommending Bella Vou so highly — it truly means everything to us.
Please remember that we're always here for you.
Warm regards,
The Bella Vou Team

Betygsatt 1 av 5 stjärnor

This company is unclaimed says trustpilot

This company is unclaimed and doesn't seem to have any reviews I'm very sceptical about spending my money with a company that is virtually non-existent online but you're able to find their webpage and spend your money with them but when you come to trustpilot you can't find any feedback on them m&r they really that good I wonder but nobody has anything to say about them makes me wonder good or bad somebody's got to have something to say

14 april 2021
Omdöme utan inbjudan
Logotyp för Bellavou

Svar från Bellavou

Thank you for sharing your concerns — we completely understand how important it is to feel confident before choosing a clinic. While we don’t actively use Trustpilot, Bella Vou has hundreds of verified patient reviews on independent specialist platforms such as RealSelf, as well as on Google Reviews, where our patients share their experiences in detail.
We believe transparency and trust are essential, which is why we encourage anyone considering a procedure to explore these platforms for genuine feedback from real patients. You’ll find extensive information about our surgeons, procedures, and patient journeys there.
If you’d like, we can share direct links to our RealSelf and Google review pages so you can see what others have said about their experience with Bella Vou. Please feel free to reach out — we’re here to help you make an informed decision.
Warm regards,
The Bella Vou Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer