I visited Bayfields Hornchurch because I had noticed a sudden change in one eye and was very worried. I was offered a cancellation appointment the same morning that I called and Keeley was real... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Staff member, Hurj, listens and makes great notes on conditions, so further visits can be checked for any changes. Makes it easier discussing your own situation.
My appointment was excellent. I was made to feel very comfortable and was looked after by the staff, all tests and procedures were explained throughly. I would highly recommend this Optitions. The st... Se mer
Was brilliant customer service and love both pairs of my glasses but 4 stars given as they seemed a little understaffed so took longer than I’m sure it normally would of if they had more staff.
Företaget har svarat
Företagsinformation
Om Bayfields Opticians & Audiologists - Hornchurch
Skrivet av företaget
At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Skrivet av företaget
- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence.
Be assured, if you’re not completely satisfied, we’ll work with you to put it right.
This is our commitment to you, because we want you to Be your Best.
*T&Cs apply.
Kontaktuppgifter
145 High Street, RM11 3YD, Hornchurch, London, Storbritannien
- 01708 621003
Comprehensive eye tests
4,6
Utmärkt
51 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Friendly helpful staff
Friendly helpful staff, good display of glasses and a good price range
15 april 2026
All of the staff were so very helpful…
All of the staff were so very helpful and explained everything so clearly.
28 april 2026
Very attentive and professional from…
Very attentive and professional from the start .Great choice of frames in all price ranges .Thoroughly looked after .
2 maj 2026
Brilliant service
Harjinder and Christina were excellent in talking me through the eye test process, explaining the results, and letting me know what options were available for correcting my long-sightedness.
24 mars 2026
Excellent communication and rapport…
Excellent communication and rapport between all staff and patient.
21 april 2026
I visited Bayfields Hornchurch because…
I visited Bayfields Hornchurch because I had noticed a sudden change in one eye and was very worried.
I was offered a cancellation appointment the same morning that I called and Keeley was really kind and helpful.
At the appointment I saw Philip Read who was very thorough.
I was given numerous scans and tests and fortunately he assured me that my symptoms were not serious, which was a huge relief.
I was prescribed my first ever pair of reading glasses, which, as I am 61, I am happy to accept.
The glasses were ready within less than a week - I got them yesterday and they're great.
Thank you so much to all the staff at Bayfields for their kindness and professional service.
I'll see you in 2 years's time!! 😊
17 april 2026
Staff member
Staff member, Hurj, listens and makes great notes on conditions, so further visits can be checked for any changes. Makes it easier discussing your own situation.
15 april 2026
Bayfields opticians
The opticians at bayfields are very good and thorough but their glasses and lenses are very expensive
14 april 2026
Really good appointment and service
Really good appointment to sort out hearing aids. Isabel was really helpful and patient with me. I'll buy the aids but want to pay as much upfront as I can do I'm not in debt. I'll be back.
21 april 2026
Good service
11 april 2026
My appointment was excellent
My appointment was excellent. I was made to feel very comfortable and was looked after by the staff, all tests and procedures were explained throughly. I would highly recommend this Optitions.
The staff are always friendly, helpful and cater to my needs.
2 april 2026
Eyesure
Very thorough examinations along with very clear explanations. Friendly staff throughout.
30 mars 2026
Exceptional service
Exceptional service - everyone was amazing with my children, so attentive and patient. A huge wealth of knowledge, didn’t rush us. Brilliant, thank you
27 mars 2026
Made to feel very welcome and at ease…
Made to feel very welcome and at ease by all staff in shop
1 april 2026
Brilliant Opticians
Really helpful and was brilliant with my Daughter made her feel very comfortable while getting her eyes tested and was helpful choosing the right glasses for her, Staff are so lovely aswell.
25 februari 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Expensive visit
10 februari 2026
Svar från Bayfields Opticians & Audiologists - Hornchurch
Thank you for sharing your feedback. We’re sorry to hear that you felt our services were expensive. At Bayfields, we’re a premium opticians, and our pricing reflects the level of clinical experience, advanced technology, and personalised care we provide at every appointment.
We work hard to remain competitive and offer options for every budget. We stock a wide range of frames - from affordable styles to luxury designer collections, so there’s always something to suit different needs and preferences.
We also want you to feel completely confident in your purchase, which is why we offer a 60‑day Money Back Guarantee for added peace of mind.
We appreciate your comments and would be happy to discuss your experience further if you’d like.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.