Our experience from visiting the showroom in Crewe, to Emma’s home visit to measure up, her designs, her patience and product knowledge through all our amendments was excellent. The products were all... Se mer
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Det här tycker kunderna
Having had a not so great service with a previous bathroom company the difference was night and day . Lynsey did a great job of helping us to design our beautiful new bathroom. thank you Lynsey . The... Se mer
Tony Scarlett at City Plumbing at Colchester Ave Cardiff was outstanding for customer care. Guided us through all the options explained the technical issues.He was extremely patient with us Nothing... Se mer
Absolutely delighted with City Plumbing in Grimsby! ⭐⭐⭐⭐⭐ Mia did an amazing job designing my downstairs toilet and cloakroom. Nothing was ever too much trouble, even when I changed my mind about thin... Se mer
Företagsinformation
Skrivet av företaget
With over 280 Bathroom Showrooms nationwide, our expert Showroom Managers are on hand in branch and online to create beautiful designs, bringing your new, dream bathroom from a vision to reality. Our team's expertise will ensure you receive the perfect bathroom, offering expert support & advice, whilst providing everything you need for your bathroom installation.
Kontaktuppgifter
Eldon Way, , Crick, , Northampton, Storbritannien
- customerservice@cityplumbing.co.uk
- www.bathrooms.com
4,9
Utmärkt
2 tn omdömen
Ingen aktuell inbjudningshistorik
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Emma is very knowledgeable and helpful…
Emma is very knowledgeable and helpful with advice. Good communication.
12 juni 2025
Omdöme utan inbjudan
Svar från The Bathroom Showroom
Hi Mr Pass
Thank you for taking the time to leave a 5 star review. It's wonderful to hear that your experience of shopping with us has been such as positive one and that you found Emma provided a helpful and knowledgeable service. We would love to share you kind comments with Emma and her colleagues and would be grateful if you could contact our customer service team on 0330 678 0267 or customerservice@cityplumbing.co.uk to provide us with the details of the showroom that you visited.
Kind regards
Siobhan @ The Bathroom Showroom
Bathroom
Rebecca was very helpful and patient when we were choosing our bathroom. She is friendly and nothing was too much trouble, a pleasant experience all round, thank you. Addlestone branch
15 maj 2025
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Svar från The Bathroom Showroom
Hi Gill
Thank you for taking the time to leave a 5 Star Review. We are thrilled to hear of the great service you received from Rebecca when shopping for your bathroom. We would love to share your kind comments with Rebecca and her colleagues in branch and would appreciate it if you could contact our customer service team on 0330 678 0267 or customerservice@cityplumbing.co.uk to provide the details of the branch that you shopped with.
Kind regards
Siobhan @ The Bathroom Showroom
Mia gave great advice and is very…
Mia gave great advice and is very product knowledgeable
7 juni 2025
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Svar från The Bathroom Showroom
Hi Bob Munday
Thank you for taking the time to leave a 5 Star Review. We are delighted to hear of the great advice you received from Mia and that you found her to have good product knowledge. We would love to pass on your kind comments to Mia and her colleagues in branch and would appreciate it if you could contact our Customer Service team on 0330 678 0267 or customerservice@cityplumbing.co.uk to provide us with the details of the branch that you shopped with.
Kind regards
Siobhan @ The Bathroom Showroom
Had the most wonderful sales showroom…
Had the most wonderful sales showroom lady I believe her name was Nicol extremely helpful nothing was too much for her she went above and beyond and at no point did I feel pressured. I would 100 % recommend and must ask for Nicol as she was amaizing ⭐️⭐️⭐️⭐️⭐️
3 juni 2025
Omdöme utan inbjudan
Svar från The Bathroom Showroom
Hi Elizabeth Farish
Thank you for taking the time to leave a 5 star review. We are delighted to hear of the excellent service you received from Nicol while visiting one of our showrooms. We would love to share your kind comments with Nicol and would be grateful if you could contact our customer service team on either 0330 678 0267 or customerservice@cityplumbing.co.uk to provide the details of the branch that you visited.
Kind regards
Siobhan @ The Bathroom Showroom
5 star bathroom ⭐️⭐️⭐️⭐️⭐️
I am pleased to write this review as we are so happy with our purchases and completed look. We had a 5 star hotel vision which is exactly what we got! Sian from City Plumbing Kingstanding branch along with our bathroom fitter helped achieve what we wanted from aqua boards to the 2 shower heads and no tap bath making this the minimal look we were wanting. Sian went above and beyond with everything we ordered including the flooring which wasn’t easy to find! Our underfloor heating and specific towel rail have added that extra wow factor all within our budget. Overall we are very pleased and would definitely use again :)
14 april 2025
Omdöme utan inbjudan
Svar från The Bathroom Showroom
Hi Julie Haynes
Thank you for taking the time to leave a 5 star review. We are thrilled to hear of the fantastic service you received from Sian, who went above and beyond to assist with the planning and sourcing of the products required for your new bathroom. We're so glad that this resulted in you achieving the 5 star hotel vision you wished for and all within your budget! We will be sure to share your kind comments with Sian and the team at Kingstanding and we look forward to welcoming you into branch again in the future!
Kind regards
Siobhan @ The Bathroom Showroom
Bathroom Showroom Crewe - Emma
I've just ordered the last items I needed for my bathroom and Emma in the Crewe showroom has been super helpful. Already a much better experience than the other bathroom store I bought items from. Emma is very knowledgeable on all the product, has even gone out of her way to source some of the items I bought from her. She is very responsive on email, excellent customer service :).
4 juni 2025
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Svar från The Bathroom Showroom
Hi Sophie J
Thank you for taking the time to leave a 5 star review. We are delighted to hear of the excellent customer service provided by Emma at our Crewe branch and that with her product knowledge and experience, she assisted you in purchasing the items for your bathroom. We will be sure to share your lovely comments with Emma and her colleagues in branch and we hope that we will see you shopping with us again in the future!
Kind regards
Siobhan @ The Bathroom Showroom
Exceptional service from start to finish!
Having never had a bathroom installed before, I was naturally cautious and had a lot of questions to ask about this process. Stephan Ritchie, the Brighton Sales Manager, listened carefully to my ideas and completely allayed any fears. With a wealth of experience, from start to finish, he proved to be an expert guide, and spent many hours helping me to turn my dreams into reality. Nothing was ever too much trouble and he was always constructive and patient, booking appointments to suit my busy schedule and responding promptly to my emails. The bathroom products were of high quality and arrived on time. As a result, I now have the beautiful bathroom I have always wanted, and can highly recommend Stephan Ritchie and his team for their exceptional customer service.
31 maj 2025
Omdöme utan inbjudan
Svar från The Bathroom Showroom
Hi Miss L Woodacre
Thank you for taking the time to leave a 5 star review. We're thrilled to hear of the wonderful service that you received from Stephan at our Brighton branch, who by using his wealth of experience and extensive product knowledge helped you to design your bathroom. We strive to provide the highest level of customer service for our customers and it appears that Stephan did just that! We are so happy that this has resulted in you now having the bathroom that you have always wanted! We will be sure to share your kind comments with Stephan and his colleagues in branch and hope that we will see you shopping with us again in the future.
Kind regards
Siobhan @ The Bathroom Showroom
Recommendation for City Plumbing Newport
I would have no hesitation in recommending Simon Quinney at City Plumbing. Newport to anyone who is thinking of installing a bathroom. He is extremely approachable and helpful and nothing is too much trouble for him.
2 maj 2025
Omdöme utan inbjudan
Svar från The Bathroom Showroom
Hi B Womack
Thank you for taking the time to leave a 5 Star Review. We are delighted to hear of the wonderful customer service you received from Simon at our Newport Gwent branch while shopping for your bathroom. We will be sure to share your kind comments with Simon and his colleagues in branch and we hope that we will see you shopping with us again in the future!
Kind regards
Siobhan @ The Bathroom Showroom
Great customer service
Dealt with Jonny Green at Crossgates showroom @ Leeds - He was extremely helpful and very knowledgeable from start to finish with my bathroom, en-suite and w/c refurb. Great customer service - Can recommend overall 100%
27 maj 2025
Omdöme utan inbjudan
Svar från The Bathroom Showroom
Hi Steve Mitchell
Thank you for taking the time to leave a 5 star review. It's wonderful to hear of the great customer service you received from Jonny at the Leeds Cross Gates branch, finding him to helpful and knowledgeable in assisting you with your bathroom purchase. We will be sure to share your kind comments with Jonny and his colleagues is branch and hope that we will see you shopping with us again in the future.
Kind regards
Siobhan @ The Bathroom Showroom
Excellent Service
I was doing a small renovation project for my son’s flat in Brighton and stopped by The Bathroom Shop as my first port of call. From the moment I walked in, I was warmly greeted by Stephan, who immediately put me at ease. I explained what I was looking for, and he took the time to listen carefully and offer thoughtful guidance. His professionalism, patience, and in-depth knowledge of the products made the entire experience smooth and stress-free.
Although I had a list of other places to visit, I ended up sourcing everything I needed right there — quickly, efficiently, and at a competitive price. The results speak for themselves, and my son is absolutely delighted with the finished bathroom.
I wouldn’t hesitate to recommend The Bathroom Shop to anyone undertaking a renovation project. The service, quality, and value are all top-notch
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+6
Fiona Critchley
1 review
5 months ago
Working with Stephan at The Bathroom Showroom in Brighton Kemptown as a bathroom designer was an exceptional experience from start to finish. I don't usually leave reviews but on this occasion I felt compelled to share my experience. … More
1
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Paul Hardman
9 reviews · 9 photos
6 months ago
Our experience with the Bathroom Showroom was very good indeed. Stephan helped us design our bathroom, choose all of the fixtures and fittings and prices it up very quickly. He was willing to amend the order several times and always did so … More
2
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Grace
7 reviews · 1 photo
5 months ago
Had a great experience at The Bathroom Showroom in Brighton. Stephan was super friendly, patient, and really listened to what we wanted, helping us design a bathroom we love. Couldn’t recommend more :) Thank you
1
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More reviews (17)
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About this data
20 februari 2025
Omdöme utan inbjudan
Svar från The Bathroom Showroom
Hi Priya Scarfiello
Thank you for taking the time to leave a 5 Star Review. We are thrilled to hear of the excellent service you received from Stephan at our Brighton Bathroom Showroom , who by using his experience and product knowledge, patiently guided you through the process of renovating your bathroom. We're glad that you found our prices to be competitive and that your son is happy with the finished result! We will be sure to share your kind comments with Stephan and we hope that we will see you shopping with us again in the future.
Kind regards
Siobhan @ The Bathroom Showroom
Tiles Order
Stephan at Bathroom Showroom in Brighton provided excellent customer service. The communication was clear and helpful. There were some issues with a wrong tile sample being delivered by the tile company and Stephan was brilliant ensuring tiles were delivered on time for our works.
The tiles are beautiful. I would use his shop again.
20 mars 2025
Omdöme utan inbjudan
Svar från The Bathroom Showroom
Hi Daya
Thank you for taking the time to leave a 5 Star Review. We are delighted to hear of the excellent service provided by Stephan at our Brighton showroom. It's great to hear how Stephan communicated well with you during the whole process, resolving any issues that you encountered. We will ensure to pass on your kind comments to Stephan and his colleagues and look forward to seeing you shopping with us again in the future!
Kind regards
Siobhan @ The Bathroom Showroom
Great service from the Bathroom…
Great service from the Bathroom Showroom fitted perfectly
21 maj 2025
Omdöme utan inbjudan
Svar från The Bathroom Showroom
Hi Martin Hopes
Thank you for taking the time to leave a 5 Star Review. We're delighted to hear of the great service you received while shopping at the Bathroom Showroom. We would really appreciate it if you could contact our Customer Service Team on 0330 678 0267 or customerservice@cityplumbing.co.uk to provide the details of the branch that you visited as we would love to share your kind comments with them.
Kind regards
Siobhan @ The Bathroom Showroom
Excellent service from the Brighton Kemptown Branch
Stephan from the Brighton Kemptown store has been amazing. He is an utter professional, guiding us through the whole process and choice of products as we renovated an ensuite and a cloakroom. Can't recommend him highly enough!
7 maj 2025
Omdöme utan inbjudan
Svar från The Bathroom Showroom
Hi Alex Ife
Thank you for taking the time to leave a 5 Star Review. What a fantastic review it is! It's wonderful to hear of the excellent service provided by Stephan at our Brighton Kempton branch. We hope that you are happy with the finished result and hope that we will see you shopping with us again in the future.
Kind regards
Siobhan @ The Bathroom Showroom
Highly recommended
I made an appointment to see Stephan at the Bathroom Showroom in Brighton to discuss the project. The meeting was friendly and very helpful. We made a list of products to order, Stephan made some recommendations and gave good advice. Two days later I received an email with a floor plan, 3D imaging of the proposed project and a quote. Communication was straightforward throughout by email, text messages and telephone until the delivery date. The new bathroom is looking good.
21 maj 2025
Omdöme utan inbjudan
Svar från The Bathroom Showroom
Hi Mr JP
Thank you for taking the time to leave a 5 Star Review. It's great to hear that Stephan provided such a friendly and helpful service while assisting you in in the design of your new bathroom, offering advice and recommendations and keeping you up to date with clear communication during the process. We will be sure to share your kind comments with Stephan and his colleagues at the Brighton branch and we hope that we will see you shopping with us again in the future.
Kind regards
Siobhan @ The Bathroom Showroom
Emma in Crewe - brilliant attention to design and detail
Emma in Crewe designed our bathroom and toilet room multiple times. She worked with me to accommodate some very specific requirements in challenging spaces. Her knowledge and suggestions on tiling, shower trays, fittings and flooring (and all the little details down to towel hooks and tile trim) have given us an amazing hotel standard shower and toilet room - we are so pleased.
25 april 2025
Omdöme utan inbjudan
Svar från The Bathroom Showroom
Hi Karen
Thank you for taking the time to leave a 5 Star Review. We're thrilled to hear of the excellent service you received from Emma at our Crewe showroom, who by using her product knowledge and design experience has helped to provide you with your amazing bathroom and toilet room. We're so happy that you are pleased with the result and we will ensure that we pass on your kind comments to Emma and her colleagues in branch. We hope to see you shopping with us again in the future.
Kind regards
Siobhan @ The Bathroom Showroom
Excellent Customer Service - Cardiff Bessemer Rd
Tony Scarlett - Cardiff, Bessemer Rd Showroom.
Excellent customer service.
Tony’s experience, empathy and expert knowledge was instrumental in helping me navigate the overwhelming complexity of renovating my bathroom. Together we designed it to fit my budget and style aspirations. Super happy.
14 maj 2025
Omdöme utan inbjudan
Svar från The Bathroom Showroom
Hi Emma Jones
Thank you for taking the time to leave a 5 Star Review. We are delighted to hear of the excellent customer service you received while shopping for your new bathroom. It's great to hear that Tony's experience, empathy and expert knowledge provided you with the support you required in designing a bathroom to fit your budget and style. We will be sure to share your kind comments with Tony and the rest of the team at Cardiff Bessemer Road and we hope that we will see you shopping with us again in the future!
Kind regards
Siobhan @ The Bathroom Showroom
Cardiff Bessemer Road branch
Tony from the Bessemer Road branch in Cardiff went the extra mile in advising us on our new bathroom. His product knowledge and experience were so helpful in assisting with our decisions -and the sense of humour helped too!
12 maj 2025
Omdöme utan inbjudan
Svar från The Bathroom Showroom
Hi Richard,
Thank you for taking the time to leave us a 5 star review!
We're pleased to hear that our team, and Tony in particular, was able to provide you with helpful advice and support during your bathroom project.
We're especially glad you appreciated the sense of humour too!
It's fantastic to know that our product knowledge and experience made a positive difference in your decision-making.
We hope to see you shopping with us again in the future!
Kind regards
Tricia @ The Bathroom Showroom
Really helpful
Lyndsey from Anniesland branch was extremely helpful throughout the whole process. I didn’t feel pressured to blow the budget and she was great when I had to return some surplus tiles. Thanks.
16 maj 2025
Omdöme utan inbjudan
Svar från The Bathroom Showroom
Hi Lyndsay,
Thank you for taking the time to leave us a 5 star review!
It's great to hear you had a positive experience with Lyndsey at our Anniesland branch. We're so glad to hear she was helpful throughout the process and that you felt comfortable and supported, especially when returning the surplus tiles.
We truly value your business and hope we can assist you again in the future!
Kind regards
Tricia @ The Bathroom Showroom
Product knowledge and communication impresive!
Time taken to source requested products, giving advice on said products and continued after sales service, when things didn't go as initially planned. The proactive and reactive communication has been great. makes you wish you had more bathrooms to kit out.
Alima, the Sales Manager was particularly helpful, throughout, committed to getting things right!
I hope that the Hither Green site is representative of all branches.
16 maj 2025
Omdöme utan inbjudan
Svar från The Bathroom Showroom
Hi Dewale,
Thank you for taking the time to leave us a 5 star review!
We're thrilled to hear that you found our product knowledge and communication impressive, and that Alma, our sales manager at the Hither Green Site was particularly helpful.
Please reach out to our customer service team on either customerservice@cityplumbing.co.uk or 0330 678 0267
with the branches details as we'd love to pass your lovely feedback on to the team
We look forward to welcoming you back again soon!
Kind regards
Tricia @ The Bathroom Showroom
As recommended by my plumber I visited…
As recommended by my plumber I visited Anniesland City plumbing and was welcomed by Lyndsey whose expertise and knowledge helped me pick the best quality items for my bathroom and she showed me the design on her laptop which made my mind up.
Margaret Johnston
2 maj 2025
Omdöme utan inbjudan
Svar från The Bathroom Showroom
Hi Margaret,
Thank you for taking the time to leave us a 5 star review!
We're so pleased to hear that Lyndsey's expertise and knowledge were helpful in choosing the best items for your bathroom.
It's great to know that the design she showed you on her laptop helped you make up your mind.
We hope you enjoy your new bathroom!
Kind regards
Tricia @ The Bathroom Showroom
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