We previously had flooring from them and had a pack left over si made sense emeto use that and buy more for a second toom. The showroom staff were very helpful working out exactly how much needed... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I've only order half a dozen samples and haven't decided which ones to order, but if the box of samples and the speed at which they were delivered is an indication of the service and quality, then I'm... Se mer
Bamboo flooring are excellent but sell let down by EVRI delivery company. The item had to be resent using Dpd. Both delivery companies were planned for next day rapid delivery by Bamboo brilliant serv... Se mer
I'm very happy with the product, particularly compared to oak flooring where much filler is used, and often of the wrong colour. The order arrived swiftly and the advice from Neil and the team proved... Se mer
Företagsinformation
Skrivet av företaget
The Bamboo Flooring Company, established in 2004, is a UK distributor and retailer based in Leicestershire. The company supplies solid, strand-woven, and engineered bamboo flooring, alongside Hempwood, matching profiles, and general wood floor care products. As a direct importer, the business serves residential and commercial markets across the UK mainland. Our extensive product range includes solid, strand-woven, and engineered bamboo flooring, alongside innovative Hempwood® options. We provide various installation profiles, including Tongue & Groove and Uniclic® systems, available in distressed, matt, and satin-matt lacquered finishes. To complete your installation, we stock compatible underlays, solid bamboo profiles such as skirting and stair nosing, and adhesives from trusted brands like Sika and Elka. For long-term maintenance, we supply general wood treatments from Bona. We offer free mainland UK delivery on orders over £500 (exc. VAT), fast nationwide delivery from our 1300ft² warehouse, free flooring samples, and a price match guarantee. Many of our bamboo products carry full 100% FSC® certification (FSC-C109654). Backed by an 'Excellent' cumulative average Trustpilot score from over 4,000 reviews, our team offers expert support from measurement to installation.
Kontaktuppgifter
Unit 5 Euston Street, LE2 7ST, Leicester, Storbritannien
- 01162741050
- customerservices@bambooflooringcompany.com
- www.bambooflooringcompany.com
4,8
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ordered samples which I received…
Ordered samples which I received quickly. Comprehensive selection of all available flooring types.
23 februari 2026
Good quality Bamboo flooring
Good quality. Well packaged . Amazing customer service. Happy with the purchase
20 februari 2026
Sent samples really quickly... nice looking colours and matt surface. Just need to make a decision. Goid communication re delivery and true to their word no nagging emails.
Sent samples reakky qu kly
16 februari 2026
Quality product and service
Quality product that fits together really well and very little wastage so ended up with one pack left over
10 februari 2026
Prompt delivery
Prompt delivery. Goods well packaged. Driver very helpful. Instructions followed for delivery.
17 februari 2026
Delivered a great product in time
Delivered a great product in time. Quality and competitive along with great communication!
6 februari 2026
Product arrived very quickly.
6 februari 2026
Fantastic product and customer care.
I previously bought bamboo flooring from these guys to redo our lounge, so I knew where to go for my new bedroom flooring. Excellent quality, great price and prompt delivery. I under ordered on the skirting and on the day it was due to be shipped I realised I'd ordered the wrong colour, when I phoned to explain I was assured the order could be changed and sure enough, later that day I received the correct order. Excellent service, great product, I bought the engineered natural strand bamboo and it's looking good, almost finished, very pleased with the result.
12 februari 2026
Product good - online calculator v poor
The flooring itself is fab but your on line calculator over calculates by a huge amount. I ended up with over 7 square meters over at a cost of £280 and the cost to send back was £182 which is extortionate.
5 februari 2026
Svar från Bamboo Flooring Co
Hi, The online calculator works perfectly well, i can see it was your builder that placed the order. He ordered 6.5m2 more flooring than underlay, this is clearly the fault of your builder over ordering so you should go back to him as he should be covering the cost of his own error and not you.
Easy company to deal with either on…
Easy company to deal with either on line or by phone. We have had the flooring for around 20 years, it has lasted really well. Just needed a few extra bits to extend the original skirting.
12 februari 2026
Thank you x
Thank you so much ❤ The samples are great ☺
Thank's for the samples 💜 They are great.. Just need to have a proper think what I'm wanting but I just wanted to say thanks 💜💜
6 februari 2026
I cannot find the 100% match of tge…
I cannot find the 100% match of tge flooring color and the nosing color even I choose the same color when I purchased online.
10 februari 2026
30 square metres of autumn hazelnut flooring laid in a weekend
Very good customer service from the team at Bamboo flooring and a really nice product. Once the first line of boards are correctly positioned it was super quick to install and the final finish is really beautiful, would definitely recommend.
30 januari 2026
really friendly and helpful advice
really friendly and helpful advice, definitely going the extra mile to assist
4 februari 2026
Sent a different product colour with a…
Sent a different product colour with a different product code to me than what was ordered. They argued all day that it was a close match when all I wanted was my money refunded. The product and product code of the item they were supposed to have sent me does not even exist with the manufacturer. 4 days waiting for a non existent product and now I have to follow a return process and drop this useless item off at the post office in order to get my money refunded. Should’ve stuck with Amazon, cheaper with free next day delivery, and I’m more likely to get what I’ve ordered. A total waste of my time.
9 februari 2026
Omdöme utan inbjudan
Svar från Bamboo Flooring Co
Hi Thomas, On Thursday 5th Feb you ordered Bona Gap Master Natural Strand Woven filler on our Bamboo Flooring Company website. You opted for a 1-3 working day delivery option. The order was delivered on Monday 9th Feb (2 working days from order). The filler is colour matched to our natural strand woven floors and you received the correct product that you ordered. We replied twice to your emails explaining that you had the right product. As you still believed this wasn't the case we sent you a free return label and will refund your order in full once it arrives back to us.
Bamboo flooring excellent
Delivery of Flooring was very quick and efficient very well shrink wrapped and on pallet (8 boxes) no damage to boxes of flooring.
Flooring excellent quality, this order was our third, being laid in our dining room. Bamboo flooring very hard wearing well recommended.
26 januari 2026
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