Ordered two Cars wondersuits for my car mad nephew and his new baby brother. Delighted with these little wondersuits. One of the was very big so initially wanted to return it but in the end decided... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered a sun shade for our push chair for holiday back on the 14th May, site stated delivery within 2-3 working days. No sun screen has arrived, and we have now had to get a cheap one from Amazon... Se mer
We received exceptional service during very difficult times. Susan answers all enquiries personally and promptly. We had our wonderful Egg pram delivered and cannot express how happy we are with it.... Se mer
Företaget har svarat
We bought our stroller, car seat and base along with various baby clothes and accessories from Bambinista. We noticed that baby shopping is mainly on line unless you travel far and wide to find a shop... Se mer
Företagsinformation
Skrivet av företaget
The coolest collection of modern, trendy and minimal baby, toddler and kids clothing, accessories, toys and home products at BAMBINISTA. Ages 0-6 years.
Kontaktuppgifter
Storbritannien
- +447784932512
- Hello@bambinista.com
- www.bambinista.com
4,3
Utmärkt
208 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 75 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Superb experience
Great service from Susan from start to finish! I've purchased a beautiful teddy bear for my nephew with international delivery to Spain. To unsurprised, only 3 short days later and the eddy bear arrived in Spain:) highly recommend Bambinista both for great quality and great customer care. Thanks again!
1 mars 2021
Svar från BAMBINISTA
Thank YOU so much for the lovely review Lucja! So happy we were able to get you the exact bear you wanted for your nephew, I am sure he will love it!
And thank you for supporting my small business.
Susan
Bambinista Founder
Svar från BAMBINISTA
Thanks for taking the time to leave a nice review Olwen!
Susan
Bambinista Founder
Excellent quality good delivery
The leggings arrived in good time and were a beautiful quality, my grand daughter in law was very pleased with them,
6 februari 2021
Svar från BAMBINISTA
Hi Margaret.
Thank you for the kind review. It makes me happy to have happy customers!
Susan
Bambinista Founder
Amazing
Such an amazing company! The founder and ceo Susan is such a nice woman to deal with and I will definitely purchase from there website again! Pleasure doing business
9 januari 2021
Svar från BAMBINISTA
Thanks Matthew! You too... It's lovely having such nice customers!
Susan
Fantastic service going above and beyond!
Fantastic service provided by Susan and the Bambinista team. They went above and beyond to make sure we got our pram. Communication was super impressive taking into account I live in Hong Kong, I highly recommend you use their services!
8 januari 2021
Svar från BAMBINISTA
Thanks Greg. Customers like you are an absolute pleasure so I'm very happy we could help get you what you wanted, even in Hong Kong!
Susan
Bambinista Founder
Great service
7 januari 2021
Svar från BAMBINISTA
Thank you so much for your review Alison! Great service is super important to us!
Susan
Bambinista Founder
Svar från BAMBINISTA
Hi Catherine
Thanks for your review. I see your order arrived a couple of days ago, sorry for the delay, the postal service is a bit overloaded at the mo with national lockdown. Hope your little one enjoys their order! :-)
Susan
Amazing service
Susan was amazing! I had ordered the wrong pram adapter and within moments I received and email reassuring me about my purchase, then a follow up call in regards if I wanted to exchange for the adapter I needed.
Thank you once again Bambinista.
6 januari 2021
Svar från BAMBINISTA
Anytime Nav! You are most welcome! :-)
Susan
Bambinista Founder
Brilliant website with excellent…
Brilliant website with excellent customer service . Would not hesitate to recommend and look forward to using again
4 januari 2021
Omdöme utan inbjudan
I explain because i orderd wellies 1…
I explain because i orderd wellies 1 december for christmas and they stil not come ordernr 9662 i did send you so many emails also call you but never got a answer so verry bad!!!
19 december 2020
Svar från BAMBINISTA
Hi
Your order was dispatched less than 24hrs after placed it, and unfortunately was delayed / lost en route. We have experienced a couple of issues with orders to Netherlands as the postal service there is a bit delayed.
We refunded you for your order.
Apologies for the disappointment.
Susan
Svar från BAMBINISTA
Thanks Charles. Appreciate you taking the time to leave a review. Great choice of product, I'm sure the receiver will have many fun hours playing with it.
Susan
Bambinista Founder
Svar från BAMBINISTA
Thank you so much for the lovely review E.J. So happy you were happy!
Susan
Bambinista Founder
Excellent service
Prompt delivery, nicely packaged and good quality. I would highly recommend this company.
4 december 2020
Svar från BAMBINISTA
Aw... thanks so much! So kind of you to say and thank you for taking the time to leave a review and supporting my small family business!
Kind regards
Susan
Svar från BAMBINISTA
Thank you so much Kirsty. We do try. :-)
Kind regards
Susan
Bambinista Founder
Svar från BAMBINISTA
Thanks Wendy, appreciate the kind review.
Susan
Bambinista Founder
Svar från BAMBINISTA
Hi Charlie,
Thank you SO MUCH for writing a review! Really appreciate it. And thanks for supporting a small family business!
Kind regards
Susan
Bambinista Founder
Arrived really fast and was happy with…
Arrived really fast and was happy with item brought
14 november 2020
Svar från BAMBINISTA
Hi Nicola,
Really appreciate your review, thank you so much!
Kind regards
Susan
Bambinista Founder
No return label or instructions added
No return label or instructions added. I ordered wrong size and emailed the company to ask how to return and no response
9 november 2020
Svar från BAMBINISTA
Hi Jenny
Thank you for your review.
Apologies for missing your email sent last week. Unfortunately due to Coronavirus, all my staff are on Furlough and I am running the entire business on my own, and also trying to work from home whilst looking after my toddler. No excuse for not replying to you email however, but we are in some very challanging times!
We do pay for returns of any products that are faulty / damaged, but unfortunately we don't offer free returns for incorrect orders or if a customer changes their mind as this is extreamly expensive and as a small business, I am not able to offer this service.
Thank you for shopping small and supporting my business.
Stay safe.
Regards
Susan
Bambinista Founder (and everything else at the moment) ;-)
Still waiting on the big item but the…
Still waiting on the big item but the bath book came very quickly and easy to order
7 november 2020
Svar från BAMBINISTA
Thank you so much for your lovely review. We're so happy that you are happy! Thanks for supporting a small business too!
Susan
Bambinista Founder
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.