I bought my son’s Procaliber 8 from Hackney recently, and after looking at Balfes online I was impressed with the range and choice of products, many of which were actually in stock. The website is e... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’m a professional bike fitter and regularly send clients to Balfe’s in Hackney. The staff are great, good range of bikes often at discounted prices. For cyclists who are not very confident at riding... Se mer
When I first visited the shop 3 years ago because I got a puncture, I was served by a sexist guy who told me “you should carry a puncture repair kit even if it doesn’t go well with your outfit”. I’m... Se mer
Företaget har svarat
Bought my Brompton from here in April. Had to get a puncture fixed and the tyres changed last week at short notice following an accident/running over glass bottle. Really impressed with knowledge and... Se mer
Företaget har svarat
Företagsinformation
Om Balfe's Bikes - Hackney
Skrivet av företaget
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Skrivet av företaget
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Kontaktuppgifter
164-167 Mare Street, Hackney, E8 3RG, London, England, Storbritannien
- 020 38331544
4,4
Utmärkt
609 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Overall it feels like my bike is in a worse state than when it went in.
The people working in the store were very nice and helpful but... I bought a Scott bike from Balfe's last year, soon after, my seat got stolen, when I contacted Balfe's Bikes to find a substitute they couldn't get an identical seat. My recent experience was identical, my dynamo front light stopped working and they couldn't find an exact match or one with identical connections. As a result I now have a worse light put together in a really messy way. I am aware that Balfe's is not responsible for the supplier's that Scott works with but as a Scott reseller I expected that they would have access to spare parts. This is why I went back to them in the first place. Also within a day of having a general service, my gears were not working properly and started jumping breaking the chain mudguard in the process. Overall it feels like my bike is in a worse state than when it went in.
12 oktober 2024
generally good
generally good however I took the bike in for its 6 week service and the messed with the tire pressure and I had it the way I liked it it did not need to be changed and Im not sure what did with the chain its like its was cleaned but not re-oiled is was rusting within 2 days and there was not rust in the first 6 weeks
12 oktober 2024
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Got a great price for a great spec of…
Got a great price for a great spec of road bike from Balfe Bikes. Thank You
15 september 2024
Svar från Balfe's Bikes - Hackney
Hello Marcus. Thank you very much for the 5 star review. We are glad you are happy with your new road bike and we wish you many happy miles of cycling.
Svar från Balfe's Bikes - Hackney
Hello Lara. Thank you very much for your review. We are glad you enjoyed your experience with us and we look forward to welcoming you again soon.
Good service and you had exactly what I…
Good service and you had exactly what I needed. Excellent.
20 september 2024
Very helpful
Friendly staff
Very helpful
Good advice given
Variety of bikes in Stock and can move around stores
15 september 2024
Svar från Balfe's Bikes - Hackney
Hello Charlotte. Thank you for your 5 star review. We have been very busy lately making changes in store to make the customer experience more enjoyable and better to shop. It seems like it is certainly working. We look forward to seeing you again soon.
Svar från Balfe's Bikes - Hackney
Thank you very much for your 5 star review. I will feed this back to the team. We look forward to welcoming you again soon.
Dan was simply fantastic!!!
Dan was simply fantastic!!!
Excellent suggestions and amazing attitude ⭐️⭐️⭐️⭐️⭐️
8 september 2024
Svar från Balfe's Bikes - Hackney
Thank you for your 5 star review. I will pass this feedback on to Dan, im sure it will make his day.
Replaced frame in 3 days
Bike developed a tiny crack in the frame. They got in touch with the manufacturer, and within 3 days they had a new frame delivered, and within 4 days I had my bike back. Absolutely phenomenal service; I can't recommend these guys enough.
9 augusti 2024
Great experience from my recent…
Great experience from my recent purchase - I was approached welcomingly by the team and we had a chat about my requirements. A few bike option were discussed as well as looked at. I ended up ordering and purchasing The Trek Domane AL 2
25 augusti 2024
Svar från Balfe's Bikes - Hackney
Hello Khalil. Thank you for your review. We hope you are enjoying your new bike. We would love to know what we could have done to get that 5 star review.
Excellent service from start to finish
Excellent service from start to finish, cannot fault anything
31 augusti 2024
Svar från Balfe's Bikes - Hackney
Hello Amanda. Thank you for your 5 star review. We love hearing that your shopping experience with us was of a high standard from start to finish. We look forward to seeing you again soon.
The customer service is always on…
The customer service is always on point. Staff have a way of making things feel bespoke rather than run of the mill. Thank you🫶🏾
3 september 2024
Omdöme utan inbjudan
Svar från Balfe's Bikes - Hackney
Hello Tony. Thank you for your very kind and insightful review. We certainly do try to tailor everyones visit specifically for their needs. thank you once again and we look forward to seeing you in store again soon.
I collected the bike and took it away…
I collected the bike and took it away the chain had not been fitted correctly and subsequently snapped after 3-4 times of riding. I emailed the store to arrange it to be fixed and received no response. When purchasing the bike the communication via email was swift. It just felt like once they have your money they’re not interested.
28 juni 2024
Great experience
Great to have this shop locally. Really good selection of kit, very helpful and friendly staff and a nice added discount for spending over a threshold. Thanks!
10 augusti 2024
staff member was very engaging
29 juli 2024
Great staff
Great staff, lots of knowledge and take their time with bike selection.
The price match was also handy.
28 juli 2024
Ordered a pump bike and a phone case.
Ordered a pump bike and a phone case. The phone case didn't fit the phone and I returned back with no questions from Balfe's Bikes staff.
22 juli 2024
Very efficient handling of my problem.
Very efficient handling of my problem.
Very good communications.
16 juli 2024
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.