Autrella Omdömen 

1 343
•
TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

My usual shop where I service my Ducati had never used Autrella before, but they said Autrella was smooth and easy to work with, they approved my claim for a new clutch master cylinder and brake light... Se mer

Betygsatt 5 av 5 stjärnor

Excellence customer service- filed my claim for my motorcycle repairs and was instantly approved for the repairs. This is the 4th time they have paid for repairs for me and I truly appreciate the fas... Se mer

Betygsatt 2 av 5 stjärnor

Your are not providing the coverage that I have paid for. I still had to come out of my pocket hundreds of dollars to replace my front wheel and tire because you only delivered partial coverage. Now m... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

While the reimbursement for the covered part is greatly appreciated, the time to respond to the repair center was disappointing. I was traveling out of town when I received a brake failure notice.... Se mer

Företaget har svarat

Företagsinformation

  1. Bilförsäkringsbolag
  2. också i
  3. Försäkringsagent
  4. Försäkringsbolag

Skrivet av företaget

At Autrella, we believe vehicle protection should come with real support and real people behind it. We specialize in service contract solutions for powersports, luxury, exotic, and specialty vehicles, helping customers and dealers access coverage options that fit their needs. Our team is committed to responsive service, transparent communication, and making the ownership experience easier when unexpected repairs arise.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(1 343)

57 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

My experience with Discount ESP…EXCELLENT!!

My experience with Discount ESP can be put in three letters. WOW!!! It is great dealing with these people. When it comes to extended warranty you may have doubts but you don't need to worry about Discount ESP. They have covered my 2016 50,000-mile Harley CVO from an amplifier to major engine work. Thank you Discount ESP!!!

4 mars 2025
Betygsatt 5 av 5 stjärnor

Our DESP rep was awesome!

Our rep Devin was great. He answered all of our questions pertaining to the coverage offered and provided clarification when needed. He communicated with me throughout the entire process to ensure my enrollment went smoothly… even during the weekend! Amazing!

6 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I just got started with DiscountESP

I just got started with DiscountESP. They came highly recommended and I can say they haven’t disappointed. The onboarding process was conducted in a friendly and professional manner. Looking forward to what comes next.

8 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Easy to work with

We do not sell Discount ESP out our dealership but they are the easiest to deal with outside of the VSC contracts we sell. I wish other companies made it that simple to file claims and receive payment.

18 februari 2025
Betygsatt 5 av 5 stjärnor

"Dispatch . . ."…

Franko & Devin were extremely helpful--quick, friendly, & knowledgeable. This new policy is my 3rd one over the years; I've never had to make a claim, but I'm sure
--if/when I do, it'll be handled with the same dispatch was the application process.

28 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Had other choices, Discount ESP won my confidence!

Today, I worked with Krystal Reed, who was attentive, and helpful and assisting me with a payoff on one of my extended warranties, and partial payoff of another.

Working with Krytstal has been a pleasure and painless experience, she assisted me with processing of both policies.

Working with Discount ESP has been a great experience from pre-sales, post-sales as well as accounting support.

26 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Franko made the process seamless

Franko made the process seamless. When I asked about free coverage he quickly provided the extra coverages I inquired about that wasn’t available for my package but gave me ones that were offered. Thank you Franko I can feel confident that my bike is covered.

24 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very happy with the communication

Franko was very responsive, he delivered with explanation. It finally feels good with the riding I do that I have a level of protection that is well needed. Please don’t think twice get protected, thank you discount ESP.

25 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fork seals leaking.

I found a problem with the fork seals on my 2017 Harley Road Glide. I took it to my dealer for repairs. They submitted a claim to Discount ESP and they promptly paid the claim. Can't ask for more than that.

11 februari 2025
Betygsatt 5 av 5 stjärnor

Mr Salazar was a great help

Mr Salazar was a great help. He was able to answer all of my questions and help me get set up with an ESP that best suits my needs for my ride. I look forward to working with him again and getting additional ESPs for my other motorcycle later on and maybe even my cars.

14 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Not very happy with discount ESP.

Not very happy with discount ESP.

They take forever to get around to handling your claim and your bike is in the shop for a long time. Then they decline most of the items.

Just had a friend who has discount ESP and he was declined an engine, even though he did all of the oil changes and services, and had proof of it. Very disappointed. The program looked so good and they promised so much but then it’s impossible to get a hold of anyone and they end up declining most claims.

3 februari 2025
Logotyp för Autrella

Svar från Autrella

Although we appreciate your feedback, we are struggling to understand your review. Our records indicate that we have received and paid 4 claims on your behalf exceeding $3,200.00 in total and no denied claims. We also show your most recent claim was approved within 24 hours of receipt from the repair facility. You also mention a 'friend" that may have had a claim denied recently. Although we strive to take care of our client's needs when they arise, there are situations when a failure is outside the scope of our policy. Feel free to contact us directly if you would like to discuss this in further detail.

Betygsatt 5 av 5 stjärnor

Franco has great customer service He…

Franco has great customer service He Help me get my contract in order answered any question that I had he is super great I will recommend ESP to family and friends for sure Thamk you Franco for the help your awsome !!!

30 januari 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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