Audley Travel - USA Omdömen 

487
TrustScore 5 av 5

4,8

North Washington Street 77, 4th Floor, 02114 Boston, Massachusetts, US


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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

In August my mom and I went on a safari in Tanzania to fulfill a lifelong dream. Every part of our trip was personalized and made us feel special and seen. Stephanie helped us plan the trip of a lifet... Se mer

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Betygsatt 5 av 5 stjärnor

We are two professional photographers. We asked our Audley rep for a two week self-directed tour that was off the beaten path. NO "tourist traps". She took care of hotel bookings and 4x4 vehicle ren... Se mer

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Betygsatt 5 av 5 stjärnor

Using Audley's services, and Tamatha Fredrick's expert advice was the smartest this I did when planning a trip to Japan. There was a wonderful ease to it all - from the moment we stepped off the plane... Se mer

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Betygsatt 5 av 5 stjärnor

Earlier this year, our family enjoyed an unforgettable trip to Morocco thanks to Audley Travel. We worked closely with our specialist, Corinne, who thoughtfully customized every detail to fit our fa... Se mer

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Företagsinformation

  1. Kulturresor
  2. Boutiquehotell
  3. Kryssningsresebyrå
  4. Rundturer
  5. Researrangör
  6. Resebyrå

Om Audley Travel - USA

Skrivet av företaget

We’re experts in individually designed travel, creating meaningful journeys in more than 80 destinations across all seven continents. We’ve spent nearly 30 years building trips around what you want to see and how you want to feel, where you define every aspect. We’ll put you in the hands of a dedicated destination specialist, someone who knows where you’re headed because they’ve been there themselves. They’ll plan your trip down to the finest detail, choosing experiences that call to you and introducing you to local guides who are top in their field. Because we know that the best way to see the world is your own.

Why journey with us?

Skrivet av företaget

A trip as individual as you
Your ideas, our intuition. The two come together to create a journey that’s uniquely yours.
A dedicated expert, from start to finish 
From your starting conversation, your specialist is the expert you can rely on at every step.
Meaningful experiences, real connections
If you have a particular passion, we’ll find ways for you to explore it, accompanied by guides who’ll bring everything to life.
The travel experts you can trust
We put the same emphasis on taking care of you while you’re away as we do on creating your trip, and we're there for you 24/7.

Kontaktuppgifter

  • North Washington Street 77, 4th Floor, 02114, Boston, Massachusetts, USA

  • 1-866-346-2654

4,8

Utmärkt

TrustScore 5 av 5

487 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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4,8

Alla omdömen

(487)

529 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

We are two professional photographers

We are two professional photographers. We asked our Audley rep for a two week self-directed tour that was off the beaten path. NO "tourist traps". She took care of hotel bookings and 4x4 vehicle rentals. She then provided us with detailed descriptions of many out of the way things that could be explored, giving us a time-saving framework but not limiting us in any way. She also provided recommendations of places to eat. Our goal was to stick to dirt roads and avoid contact with other humans. Certainly not a typical tour, but it allowed us to do photography 20 hours every day with almost no distractions. There were days when we never saw another person or even a car. It was PERFECT!! The hotels were all comfortable, and the food was so good and beautifully presented that we actually photographed it. I have traveled all over the world doing photography. After this trip, I will never use anybody but Audley for future travels. AWESOME!!!!!

15 juni 2026
Omdöme utan inbjudan
Logotyp för Audley Travel - USA

Svar från Audley Travel - USA

Hi Elizabeth,

Thank you for sharing your wonderful feedback. We're delighted to hear that your Mareesa created the perfect photography-focused adventure, balancing expert planning with the freedom to explore off the beaten path.

We'll be sure to share your kind words with her and her manager. We look forward to helping you plan your next extraordinary journey!

Best Wishes,
Audley Travel US

Betygsatt 1 av 5 stjärnor

VERY POOR COMMUNICATION SKILLS FROM…

WOULD NEVER USE THIS COMPANY AGAIN.
VERY POOR COMMUNICATION SKILLS FROM COMPANY ON EVERY LEVEL. EXPENSIVE AND NOT REALLY WORTH THE EXTRA MONEY.
WEBSITE ACCOUNT WAS UPGRADED AND NOW IS SO BAD YOU CAN'T MANAGE YOUR ACCOUNT ONLINE. BEWARE THE REFUND POLICY

26 augusti 2026
Omdöme utan inbjudan
Logotyp för Audley Travel - USA

Svar från Audley Travel - USA

Hi Alta,

Thank you for taking the time to share your feedback. We're sorry to hear your experience did not meet expectations. We take our client's feedback seriously and would appreciate the opportunity to discuss this further and address your concerns. A member of our Client Experience team will be in touch to schedule a call.

Best Regards,
Audley Travel US

Betygsatt 5 av 5 stjärnor

Every part of our trip was personalized…

In August my mom and I went on a safari in Tanzania to fulfill a lifelong dream. Every part of our trip was personalized and made us feel special and seen. Stephanie helped us plan the trip of a lifetime and we are grateful for her care and dedication to creating a truly lifechanging experience. From the excursions to hotels, she listened and surpassed all our expectations (even my birthday was celebrated out on safari!). All we needed to do was show up! It was a worry free, low stress trip where we were able to relax and fully enjoy the wonders of being on safari. All of our plane transfers, tickets, and reservations were handled. If I could do the trip again I wouldn't change a thing. I would recommend Audley and Stephanie to anyone and everyone looking to go on safari or anywhere else in the world. The commitment, knowledge, and care is unmatched.

8 augusti 2026
Omdöme utan inbjudan
Logotyp för Audley Travel - USA

Svar från Audley Travel - USA

Hi Madison,

Thank you for taking the time to leave such a wonderful review! We're so pleased you and your mom had such a memorable trip to Tanzania.

It's fantastic to hear that Stephanie helped create such a special safari experience and that every detail was taken care of, allowing you to make the most of your trip. We'll be sure to share your kind comments with Stephanie and her manager.

Thank you for choosing Audley. We hope we can help you plan another unforgettable trip in the future.

Best Regards,
Audley Travel US

Betygsatt 5 av 5 stjärnor

Mareesa at Audley

Mareesa at Audley was organized, responsive, listened to our preferences for our Iceland trip

9 augusti 2026
Omdöme utan inbjudan
Logotyp för Audley Travel - USA

Svar från Audley Travel - USA

Hi Angela,

Thank you for taking the time to leave such a wonderful review! We are so happy you had a memorable trip to Iceland. We will be sure to share your feedback with Mareesa and their manager.

Thank you again for your review, we look forward to helping with your next journey!

Best Regards,
Audley Travel US

Betygsatt 5 av 5 stjärnor

The Wonders of Japan

Using Audley's services, and Tamatha Fredrick's expert advice was the smartest this I did when planning a trip to Japan. There was a wonderful ease to it all - from the moment we stepped off the plane to the moment we took flight back to the US. Tamatha arranged for our pickup from the airport to our hotel. Same when we left to go home. The hotels she reserved for us were lovely - all with incredible breakfasts. The activities she arranged for us to do were fun and educational. We had lots of free time, but she provided us with numerous suggestions for things to do. Train tickets and bus tickets with reserved seat were provided for us, which eased our anxiety, as we traveled from city to city. And her suggestion that we end our trip in Kawaguchico was a perfect way to say goodbye to Japan. An exquisite, quiet lakeside village with breathtaking views of misty mountains... Fabulous!!!

14 juni 2026
Omdöme utan inbjudan
Logotyp för Audley Travel - USA

Svar från Audley Travel - USA

Hi Marky,

Thank you for taking the time to leave such a wonderful review! We are so glad to hear you enjoyed your trip to Japan.

We are so pleased Tamatha's expert advice made planning your trip to Japan such a wonderful ease and you found her recommendations to be fabulous. We will make sure to share your feedback with her and her manager.

We hope to plan another adventure with you in the future!

Best Regards,
Audley Travel US

Betygsatt 5 av 5 stjärnor

Incredible Moroccan Adventure!

Earlier this year, our family enjoyed an unforgettable trip to Morocco thanks to Audley Travel. We worked closely with our specialist, Corinne, who thoughtfully customized every detail to fit our family's exact preferences.

Throughout the journey, we were joined by exceptional local guides in every city who provided rich historical context and genuine local perspective. Our accommodations fit our needs seamlessly, ranging from beautiful traditional riads to a luxury desert camp. It’s hard to pick a single highlight...we loved everything from exploring Marrakech and Fes to riding camels in the Sahara Desert and spending the day with a local Amazigh family to learn their customs. Highly recommend working with Corinne and the Audley team!

30 mars 2026
Omdöme utan inbjudan
Logotyp för Audley Travel - USA

Svar från Audley Travel - USA

Hi Tracy,

Thank you for sharing your experience with us! We’re so happy to hear you had such an unforgettable trip to Morocco and that Corinne created a well-planned itinerary that was customized to your family's preferences.

We’ll be sure to pass along your thoughtful feedback to her and her manager. We look forward to being part of your next journey!

Best regards,
Audley Travel US​

Betygsatt 5 av 5 stjärnor

Eric at Audley travel was exceptional

Eric helped us plan our trip to Portugal. He really listened and got a good feel for what our family likes to do on vacation. Every excursion he booked us on was exceptional. The trip went seamlessly. I’ve used other agencies in the past and not had such a good result. I want to thank Eric and Audley travel for putting together a trip my family will remember for a lifetime!

28 maj 2026
Omdöme utan inbjudan
Logotyp för Audley Travel - USA

Svar från Audley Travel - USA

Hi Nikki,

Thank you for taking the time to leave a review! We are so happy to hear your trip went seamlessly.

We are thrilled you felt Eric really listened and got a feel for what your family likes, booked exceptional excursions, and overall put together a trip your family will remember for a lifetime. We will make sure to share your feedback with him and his manager.

We hope to plan another vacation for you and your family again!

Best Regards,
Audley Travel US

Betygsatt 5 av 5 stjärnor

Working with Thora

Working with Thora, our travel advisor, was excellent from start to finish. Her recommendations and plans were thoughtful and showed real travel experience. I personally like a trip with a mix of organized plans and some open time to immerse and 'get lost', and Thora got that. Everything was very organized and communicated clearly. In country, everything went smoothly, and my son and I had an AMAZING time we won't forget. Thanks, Thora!

15 juni 2026
Omdöme utan inbjudan
Logotyp för Audley Travel - USA

Svar från Audley Travel - USA

Hi Oliver,

Thank you for your kind words about Thora and for reviewing us! We so appreciate you choosing Audley and are so glad to hear it was a amazing trip!

We will be sure that Thora and her manager knows how much her thoughtful planning paid off to create a smooth experience. Know we are happy to plan a journey with you in the future if you are ready to travel with us again!

Best Wishes,
Audley Travel US

Betygsatt 5 av 5 stjärnor

Ten Days in Cornwall

We just finished a ten day trip to Cornwall which was arranged by Mareesa at Audley. They set up the flights, hotels (Padstow, Fowey, St. Ives) and also a few major events (stones walk with a local guide, dinner at Rick Stein’s in Padstow, etc.) while leaving us plenty of times for hikes, botanic gardens, and the Tate in St. Ives. This all worked out great. The driving distances were short and we had never been to Cornwall. We had some rainy days but also 3-4 beautiful days. It was a great trip and Mareesa truly understood what we were interested in and made all the right connections for us.

8 juni 2026
Omdöme utan inbjudan
Logotyp för Audley Travel - USA

Svar från Audley Travel - USA

Hi Henry,

We really appreciate you taking the time to share your feedback about your trip to Cornwall with us! We are so happy to hear that you had a great trip, and that you experienced the value of booking a tailor-made journey with Audley.

I will be sure to share your thoughtful words with Mareesa and her manager, and we'd be delighted to help you plan your next adventure whenever you are ready.

Best Wishes,
Audley Travel US

Betygsatt 5 av 5 stjärnor

My most recent trip to Ireland

My most recent trip to Ireland, planned with Audley was in May 2026. Lilly C. was my advisor.

Working with Lily took all of the work and stress out of planning. Our interests were built into the itinerary and every moment that we spent in Ireland was meaningful due to the careful planning.
I must say that the accommodations were excellent. I would highly recommend using a AUDLEY as a travel company, and if you are traveling to Ireland, Lily C. Was excellent to work with.

Jean Marie

22 maj 2026
Omdöme utan inbjudan
Logotyp för Audley Travel - USA

Svar från Audley Travel - USA

Hi Jean Marie,

Thank you so much for sharing such kind words about Lily and your journey with us! We are so pleased to hear that you had a meaningful trip with excellent accommodations, carefully crafted by your specialist. We'll be ready to assist whenever you are ready to plan your next adventure.

Best,
Audley Travel US

Betygsatt 5 av 5 stjärnor

Absolutely the best trip we have ever…

Absolutely the best trip we have ever taken. Laura had every step of travel arranged so there was absolutely no stress. We were met at every airport with porters and people guiding us through Customs. So nice to get off an airplane and not have to look for signs of where to go next.
Chobe and the Okavango Delta were amazing as was Victoria Falls. So much wild life so close to you. Hotels were perfect and friendly. No way could I have selected appropriate hotels by just going on line. We were given great packing tips and there were NO unwelcome surprises.
Audley made our 50th Anniversary trip so memorable. A true pleasure to work with.

3 juni 2026
Omdöme utan inbjudan
Logotyp för Audley Travel - USA

Svar från Audley Travel - USA

Hi Mary Jo,

Thank you so much for sharing such a glowing review. We’re absolutely delighted to hear that your 50th anniversary trip was such a special and memorable experience.

It’s wonderful to know that everything ran so smoothly and stress-free, from your airport arrivals to your time exploring Chobe, the Okavango Delta, and Victoria Falls. These are truly incredible places, and we’re so pleased they lived up to the occasion.

It means a lot to know we could play a part in such a milestone celebration — we’ll be sure to pass your kind words along to Laura.

We hope to help you plan another memorable adventure in the future!

Warm Regards,
Audley Travel US

Betygsatt 5 av 5 stjärnor

First Trip to Italy

Andria and team were excellent in guiding us through choosing enjoyable locations to visit in Italy. They took care of all details related to transfers to and from airports, the train, and to other experiences. We were relieved of any stress. The team in country was responsive and helpful. Restaurant suggestions were wonderful, particularly Auras on Ischia. We can’t imagine a more enjoyable trip. We will be back for another trip to Italy with Andria. Thank you for your kindness and attention to every detail!

29 april 2026
Omdöme utan inbjudan
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Svar från Audley Travel - USA

Hi Ken & Melanie,

Thank you so much for taking the time to share your thoughtful words about your experience with us. We are so glad to hear that Andria's kindness and expertise shined through and that she and her team created such an enjoyable tailor-made journey!

We will be sure to share your comments with Andria and the team, and will be here to help whenever you're ready to plan your next trip!

Best,
Audley Travel US

Betygsatt 5 av 5 stjärnor

Amazing Experience

I spent many months chatting with Eric Carnes preparing for my Portugal trip. Eric planned every detail with careful consideration of our needs. When in Portugal, we woke up everyday to a driver in a Mercedes Benz and a well-educated tour guide who took us to our daily destination. Even though I knew my daily itinery, it far exceeded the words on the paper. If I say flawless, I mean flawless. In fact, I can never travel in a group again.

27 maj 2026
Omdöme utan inbjudan
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Svar från Audley Travel - USA

Hi Lisa,

We really appreciate you taking the time to share your feedback about your trip to Portugal with us! We are so happy to hear that you had a flawless experience, and that you truly experienced the value of booking a tailor-made journey with Audley.

I will be sure to share your kind words with Eric and his manager, and we'd be delighted to help you plan your next adventure whenever you are ready.

Best,
Audley Travel US

Betygsatt 5 av 5 stjärnor

Capturing New Zealand in 10 days

Within 24 hours of contacting Audrey Travel about a possible trip for us to New Zealand, their Country Specialist had developed an itinerary that with but a slight adjustment captured New Zealand within a 10 day window. Besides a detailed travel booklet they sent to us, they provided a readily available snapshot of the trip itself. Because of the this, the trip went off without a hitch.

28 maj 2026
Omdöme utan inbjudan
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Svar från Audley Travel - USA

Dear Tom,

Thank you so much for your wonderful review! We’re delighted to hear that the planning process led to such a fantastic trip.

Your kind words truly mean a lot, and we’ll be sure to share them with your specialist and their team. We hope to help you plan another memorable trip in the future!

Warm regards,
Audley Travel US

Betygsatt 5 av 5 stjärnor

Fabulous 1st Greece Adventure

Our 1st Adventure to Greece was a fabulous experience in May 2026! It was my first trip with Audley and my friend’s fourth. Every detail, guide, meal, driver, hike, boutique hotel, and “helpful hint” were on point. Guides at ruins were trained and practicing archeological professionals. Meals and Walking Food Tours brought cultural insights. As two mature women traveling abroad, we felt very safe as each step knew our next connection. Eric Carnes used our feedback during the entire planning process to prepare a bespoke itinerary that suited our interests and personalities. Connecting with the people that led our experiences indicates depth of knowledge and professionalism in the Greece Team. That depth balanced with a genuine individual warmth led to many special memories.

9 maj 2026
Omdöme utan inbjudan
Logotyp för Audley Travel - USA

Svar från Audley Travel - USA

Hi Janice,

Thank you so much for taking the time to share your kind words about your experience with us. We are so happy to hear that Eric took the time to listen and take your feedback and requests seriously, resulting in a wonderful tailor-made journey for you and your friend!

We will be sure to share your comments with the team, and will be here to help whenever you're ready to plan your next adventure!

Best,
Audley Travel US

Betygsatt 5 av 5 stjärnor

Japan in the Spring

My husband and I recently returned from an unforgettable trip to Japan. Everything was exceptionally well-organized, from the lovely accommodations and punctual transportation to the amazing recommendations for sightseeing and dining. We were also very impressed with the responsiveness of your 24/7 service; when we had a question regarding museum tickets, we received a reply within minutes.

Coming home, a coworker who lived in Japan for two years commented on how well we found "off the beaten path" gems that most travelers miss. We have Audley to thank for that. While we were initially concerned about the crowds during peak cherry blossom season, our itinerary allowed us to escape the busy areas whenever needed.

Mackenzie McNeill did a wonderful job and was a pleasure to work with. She took the time to understand our "must-see" list and offered excellent advice on additional sites to consider.

We cannot recommend Audley enough and look forward to working with them again.

4 april 2026
Omdöme utan inbjudan
Logotyp för Audley Travel - USA

Svar från Audley Travel - USA

Hi Mackenzie,

Thank you so much for taking the time to share your feedback about your recent experience with us. We are so happy to see that you had an unforgettable time in Japan this past Spring! Sounds like Mackenzie really helped curate a great trip with hidden gems and great service. We will be sure to pass your kind words on to her and her manager.

Best,
Audley Travel US

Betygsatt 5 av 5 stjärnor

I had the best experience ever with…

I had the best experience ever with this company. Caroline Fahey planned our trip to Switzerland and it was Amazing!! Very organized, we met with her on zoom to go over the logistics which helped immensely. We also had a phone number just in case we had questions while on vacation. I called it because our flight was a little late. They promptly answered and were already following our flight to let our driver know, definitely excellent customer service. We appreciate and highly recommend Audley Travel & Caroline. We will definitely recommend your services as well as using them, thank you.

15 maj 2026
Omdöme utan inbjudan
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Svar från Audley Travel - USA

Hi Sam,

Thank you for taking the time to share your experience. We're so glad that Caroline was responsive and accommodating, answering your questions and creating an itinerary tailored to what you were hoping for on this trip. We're also pleased that our team was able to support you when your flight was delayed and that you felt well taken care of.

We look forward to helping you plan your next adventure!

Best wishes,
Audley Travel US

Betygsatt 5 av 5 stjärnor

Audley Travel is consistently excellent

Tesia at Audley Travel helped us plan a wonderful trip to Japan. She was wonderful to work with and our itinerary was exactly what we wanted. This is our 5th trip with Audley and they have all been excellent.

6 maj 2026
Omdöme utan inbjudan
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Svar från Audley Travel - USA

Hi Clea,

Thank you so much for taking the time to provide your feedback! We're happy to hear that Tesia helped to make this trip to Japan so special. It's wonderful to know that she created an itinerary that included everything you were hoping for.

Hearing that this was your fifth trip with us is amazing, and we can't wait to help you plan your sixth whenever you're ready!

Best wishes,
Audley Travel US

Betygsatt 5 av 5 stjärnor

I cannot recommend my travel agent…

I cannot recommend my travel agent enough!. Eric planned two absolutely amazing trips for us. One to Portugal and our most recent trip to Greece, both of which were unforgettable. His attention to detail, professionalism, and constant communication made everything seamless from the beginning to the end. Eric was always attentive, responsive, and made sure every part of the trip was perfectly coordinated, from the beautiful hotels, excursions and incredible dinner plans. Everything exceeded our expectations. It is rare to find someone who truly cares about creating such personalized and stress-free experiences. Thank you for making our travels so memorable. We are looking forward to our next adventure with you.
Thank you,
Moniek

14 maj 2026
Omdöme utan inbjudan
Logotyp för Audley Travel - USA

Svar från Audley Travel - USA

Hi Moniek,

Thank you for your wonderful feedback! We're thrilled to hear that your experiences in Portugal and Greece were so memorable. Eric will be delighted to know his attention to detail and dedication helped make your trips seamless and special. At Audley, creating personalized, stress-free travel experiences is what we strive for, and we're so happy we could exceed your expectations.

We truly appreciate your trust and look forward to helping you plan your next adventure!

Best wishes,
Audley Travel US

Betygsatt 1 av 5 stjärnor

Audley Travel is a Dishonest Organization That Cannot Be Trusted

Audley Travel is, without a doubt, the worst organization I have ever dealt with. They absolutely cannot be trusted.

The entire experience was built on deception. Their specialists will tell you one thing, lie to your face, and then come back later with completely different details. No one in that office seems to know what is actually going on, and the lack of transparency is staggering.

What makes it worse is how they deliberately protect themselves from their own incompetence. They force you to sign a "terms and conditions" contract before doing any actual work with you. Once they fail to deliver on their promises, they hide behind that legal paperwork. No matter what verbal agreements or assurances their specialists give you, they will simply tell you it doesn't matter because of what you already signed.

To make matters worse, they completely refuse to provide actual, itemized receipts or invoices from the airlines, hotels, or other third-party vendors. This is clearly just a tactic to cover up massive hidden fees and markups they are charging you behind the scenes.

Avoid Audley Travel at all costs. They are deceitful, disorganized, and completely untrustworthy.

4 maj 2026
Omdöme utan inbjudan
Logotyp för Audley Travel - USA

Svar från Audley Travel - USA

Dear Elena,

Thank you for taking the time to share your feedback. We're sorry to hear that you feel disappointed with your experience.

Your booking formed part of a group trip, with all payments made by the lead traveler. When you later advised that you needed to cancel due to a change in your personal circumstances, we reviewed your case carefully. As outlined in our Terms & Conditions, which are shared and agreed to prior to booking, certain elements of a trip, including deposits and specific travel components such as flights, are non-refundable. Despite this, and in recognition of the situation described, our Client Experience team worked directly with your party to provide a goodwill resolution outside of our standard policy.

In relation to your comments on transparency and pricing, Audley Travel operates as a package-based provider. We design and manage bespoke trips, and pricing reflects a comprehensive service model rather than itemized components. Full trip details, inclusions, and costs are shared in advance to allow clients to make informed decisions before confirming.

We also take our data privacy obligations seriously. As payments were not made directly by you, any financial documentation or refund processing must be handled with the lead traveler, in line with standard practice.

We appreciate that this was a challenging personal situation and regret that the outcome has led to frustration. We remain committed to providing a consistent and transparent service to all our clients.

Warm regards,
Audley Travel US

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