Audio Tech Direct Omdömen 

104
•
TrustScore 4 av 5

4,1

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Ordered two packs of speaker connecting leads for a Dacia Duster (through their eBay shop). Item was described by the seller as suitable for a Dacia Duster. The item was not. Dacia dealer sta... Se mer

Betygsatt 5 av 5 stjärnor

Bought an upgraded replacement unit, and all the bits for reverse camera and steering wheel controls. Excellent system and very very helpful and knowledgeable staff.. Especially notable in today's cli... Se mer

Betygsatt 5 av 5 stjärnor

A very helpful, professional service. They found an Apple compatible unit for my old vain when Halfords couldn’t. There’s a wait fir fitting but I suspect this reflects their level of reliability and... Se mer

Betygsatt 5 av 5 stjärnor

Had upgrade. 2011. Range Rover 2011. Face lift . And hard wired dash cam. Stereo is now wireless .Apple car play. Loads of apps world radio app. Waited while they fitted. Excellent workmanship. Very f... Se mer

Företagsinformation

  1. Bilstereobutik
  2. också i
  3. Biltillbehör
  4. Butik med biltillbehör

Skrivet av företaget

Audio Tech Direct Ltd has grown into one of the UKs largest authorised car audio, mobile and tech internet dealers, with thousands of satisfied online customers. We are all about trying to bring the best and most contemporary products available. We've been here officially since 2014. We specialise mainly in the In Car Entertainment area, we offer a huge range of car stereo’s from single DIN units, double DIN units and car specific units plus a range of stereo accessories such as reversing cameras and media cables. In fact, we are the UK's largest supplier of OEM-style fit head units with over 100 types to choose from and we are also the UK's largest supplier of reversing cameras, with over 80 different variants to choose from. We are very passionate about our business and we spent months vetting our complete product range to make sure only the very best items made it onto our shelves and finally onto you. We have a team of auto-electricians and audio specialists who can advise you with absolutely anything with your purchase. Our after sale support is second to none. Plus should an item ever need to come back to us for any reason then it will come back to a UK address and also be inspected by one of our in-house technicians. Overall, we offer excellent support and a stress-free UK retailer experience. From our head office facility in Shropshire, our dedicated team provide sales, marketing, technical and after sales service for all here for you. Orders are processed seamlessly throughout the day and our sophisticated despatch system utilises the latest technology to ensure the right products are released on time quickly and efficiently.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

104 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Har besvarat 80 % av sina negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(104)

44 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Good pre-sale and after-sale support

I am absolutely delighted with my new system. Here is why…

Undoubtedly, the replacement ‘Infotainment’ system purchased from ATD is intended for expert fitting with minimal instructions in the box. That said, the support provided both before and after sale means anyone with some basic understanding can achieve a great result with a new unit providing far far more capability than the standard unit it replaces.

My experience…

During multiple telephone and email conversations, we confirmed that the proposed unit was the best match for my car from their range of products.

Once the unit arrived, ATD promptly answered my questions about connections and then provided accurate details on a few settings changes to ensure the unit worked correctly.

Fitting one of these units does require some basic understanding and I watched a few online videos related to my car to see how to extract the existing unit and how to pull through some wires (specifically the GPS and 4G/5G aerials). Once fitted, ATD provided accurate answers to my configuration queries, all of which were settings that are not normal ‘user’ features. Then all done.

I now have wireless CarPlay/Auto connection, far better sound quality with full tone controls, a far bigger (9”) display than the original equipment (6”), new on-screen graphic features now appearing (door left open, heater controls being changed) and improved graphics for actions such as the parking sensors. Plus it looks great and modern.

I highly commend ATD for their product (which was totally tailored for my car with all templates and wiring customised for my model) and their friendly service and expertise.

That said you must be comfortable with understanding some basic wiring tasks and terminology about your vehicle and be able to articulate any issues you are having. ATD has the staff to assist and their response was always quick and accurate.

Alternatively, get one of these units fitted by a professional car electrician who will have no difficulty providing you with a superb solution. It will probably take them an hour or perhaps two to fit and configure.

2 augusti 2024
Omdöme utan inbjudan
Logotyp för Audio Tech Direct

Svar från Audio Tech Direct

Hi,

Thank you for the kind review :)

Many Thanks,
Audio Tech Direct

Betygsatt 5 av 5 stjärnor

customer support !

I messaged the company late on a Friday. The customer service was excellent, they took the time to help and guide me in selecting the part I needed.

Superb company and customer service team ! Couldn’t be happier !

2 augusti 2024
Omdöme utan inbjudan
Logotyp för Audio Tech Direct

Svar från Audio Tech Direct

Hi,

Always happy to help :)

Many Thanks,
Audio Tech Direct

Betygsatt 5 av 5 stjärnor

I had really issues with the radio…

I had really issues with the radio installation. The Team from audiotech helped me a lot. There was a language barrier but they didn't care and gave me step by step all tipps that i needed. Also due to the fact that i ordered not a very high costly item made them really sympathetic ! Thx Kolli

2 augusti 2024
Omdöme utan inbjudan
Logotyp för Audio Tech Direct

Svar från Audio Tech Direct

Hi Kolli,

Happy to help :)

Many Thanks,
Audio Tech Direct

Betygsatt 5 av 5 stjärnor

Couldn't be happier with the service…

Couldn't be happier with the service and advice given for my new radio. A company who knows what they are talking about, excellent knowledge and fitting service. I would definitely use again and would advice others to do the same

31 juli 2024
Omdöme utan inbjudan
Logotyp för Audio Tech Direct

Svar från Audio Tech Direct

Hi,

Thank you for your kind words.

Many Thanks,
Audio Tech Direct

Betygsatt 1 av 5 stjärnor

This review is has been forwarded…

This review is has been forwarded purely on aftermarket feedback. There are no instructional videos or diagrams/notes to give the customer additional installation information, hence only 1 star

29 juli 2024
Omdöme utan inbjudan
Logotyp för Audio Tech Direct

Svar från Audio Tech Direct

Hello,

Sorry to hear you feel you have had a bad experience. However, this review is factually incorrect. We provide wiring diagrams for our reversing cameras here - https://audiotechdirect.com/blog/

You can also find many, many videos on youtube detailing how to wire a reversing camera should you require something more in depth, and our staff would always be happy to point you to one should you request one.

I am sure you can understand that is is impractical and unreasonable to expect us to provide video instructions for every product we sell.

Please consider actually engaging with the emails our customer service team send you instead of review-bombing us. Should you still require assistance, we are of course still happy to help you.

Betygsatt 1 av 5 stjärnor

get refund


they ignore defects and to get a full refund becomes a headache. Incorrect pinout and cable color is normal. The range that they sell can be found on Aliexpress for half the price with a money back guarantee. I do not recommend buying directly from their website. Use eBay if you really want to buy from them. Take care of yourself, Remember, nerve cells do not recover.

10 juli 2024
Omdöme utan inbjudan
Logotyp för Audio Tech Direct

Svar från Audio Tech Direct

Hello,

First and foremost we are very sorry you feel you had a bad experience. Your initial issue was that we sent you a cable with a trigger wire that was green, not red as pictured. We understand that this may be a little confusing but ultimately, the colour of the cable does not matter and can vary depending on the manufacturer. It will still function as intended.

We tried to explain this to you but you seemed unsatisfied with the response, after which we did not hear from you again. You can return any item, for any reason under distanced seller regulations within 30 days of purchase (We even sent you the returns form). However it seems for some reason you have chosen not to do that and instead leave this review.

Betygsatt 5 av 5 stjärnor

Absolutely fantastic service

Absolutely fantastic service, were so thorough with getting my CarPlay unit for my Fiat 500 connected and set up as well as getting my adometer fixed. Couldn’t recommend more!

27 juni 2024
Omdöme utan inbjudan
Logotyp för Audio Tech Direct

Svar från Audio Tech Direct

Hi Riley,

Thank you for your kind words.

Many Thanks,
Audio Tech Direct

Betygsatt 5 av 5 stjärnor

OUTSTANDING

There is only one word that sums up this company - OUTSTANDING. Sarah was patient with all my questions right at the beginning to ensure I got the right stereo and supporting cables. Fast delivery, superb condition just spot on. The car however made things tricky but James the technician jumped in, asked for pictures and within 30mins had resolved the issue and has been on hand to talk me through the changes. I would thoroughly recommend this company and the people behind the company. Thank you all for an amazing experience simply OUTSTANDING

20 juni 2024
Omdöme utan inbjudan
Logotyp för Audio Tech Direct

Svar från Audio Tech Direct

Hi,

The team here are always happy to help. Thank you for the kind words and recommendation.

Many Thanks,
Audio Tech Direct

Betygsatt 5 av 5 stjärnor

Factory fit versus Mail Order

So glad I let ATD install my Media Player.The guy I dealt
with (the owner, no less! ) was fantastic and indeed,
everyone at the Co.that I spoke to or met were so helpful.I have no hesitation in recommending ATD. To anyone

21 februari 2024
Logotyp för Audio Tech Direct

Svar från Audio Tech Direct

Hi,

Thank you for your kind comments :)

ATD

Betygsatt 5 av 5 stjärnor

RCD360 for VW T5

Really helpful advisor on the phone who helped to check I was purchasing the best and right product for my vehicle. Quick delivery following placing of order and really easy and quick installation. Very pleased with service and product.

17 januari 2024
Logotyp för Audio Tech Direct

Svar från Audio Tech Direct

Hello,

Thank you for the kind words.

Many Thanks,
Audio Tech Direct

Betygsatt 5 av 5 stjärnor

Price wise I found Audio Tech Direct…

Price wise I found Audio Tech Direct the best value for individual components. My son needed a Seat Ibiza hazard light switch and wiring. This firm had the item at the lowest price. Arrived within 5 days of the order well packaged

23 januari 2024

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